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39B Queen's Gate Gardens, London SW7 5RR England
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Traveler (324)
Room & Suite (201)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 04/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fraser Suites Queens Gate
Updated 04/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#429 of 1,196 hotels in London
Location
4.7
Cleanliness
4.2
Service
4.0
Value
3.8
Travelers' Choice
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Breakfast available
Newspaper
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
190Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
832Reviews30Q+A100Room tips
Traveler rating
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  • 34
Time of year
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Popular mentions
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Most Recent
hasadiq wrote a review Aug 2022
1 contribution
Not recommended , the one bed room apartment was very small , sofa bed was BAD, deluxe studio was good , I requested the rooms to be next to each other but my request was ignored though I booked more than one month in advance
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded 4 weeks ago
Dear Hasadiq, We appreciate your feedback and sorry to hear that you were disappointed with your stay. We look forward to welcoming you in near future at Fraser Suites Queens Gate, London. Sincerely, Hakim Ayache - Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah E wrote a review Mar 2022
2 contributions
Hotel's Favorite
A friend recommended me the flats for my 10 day in London. The location was perfect. The set up and decoration of the flat too. The whole team goes out of the way to help. Sorry for the wrong spelling of several names but you know who you are. The porter Salam is always attentive to any need and happy to help. Ela and William in reception are very professional and friendly. Silvia is an excellent maid. The flat was always spotless!! Maria, Antonio and his colleague, cleaning and maintenance staff, were dedicated, very professional and friendly. I was in LG01. It is a basement without views. I was offered to move to a flat in the Ground floor also facing a wall. I think my flat had everything to make me feel at home. It would benefit from a layer of paint. The gym is amazingly equipped and Lorenzo, the PT is exceptionally good!! All in all I am happy thanks above all to the staff and location.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Mar 14, 2022
Dear C9568QHsarahe, Many thanks for your great review, We look forward to welcoming you again at Fraser Suites Queens Gate in rear future. Hakim Ayach - Assistant Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fahad A wrote a review Aug 2022
Kuwait City, Kuwait5 contributions3 helpful votes
Just finished our second stay at Fraser Suites Queens Gate in London, We stayed for 8 nights at the Suites. Great location, and great for family and with kids. Shops, supermarket, Hyde Park, museums, tube stations all nearby. It have three stars because the bed was uncomfortable and the cleaning once every two days is not enough. The dryer was not working properly. Last Friendly-ish staff but clearly not happy where they are, but the porter Salam is always attentive to any need and happy to help
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Aug 10, 2022
Dear Fahada, We appreciate your feedback and sorry to hear that you were disappointed with your stay. We look forward to welcoming you in near future at Fraser Suites Queens Gate, London. Sincerely, Hakim Ayache - Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
louisenewzealand2022 wrote a review Jul 2022
Paris, France1 contribution
Great location near museums, parks and stations. Staff were, without exception, professional and always extremely helpful. My apartment, though small, was almost perfect. (Would have been helpful to have some drawer/shelf provision for clothes). I would thoroughly recommend Fraser Suites.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jul 28, 2022
Dear Louise, Many thanks for your great feedback, We look forward to welcoming you and your family at Fraser Suites Queens Gate. Hakim Ayache - Assistant Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sayoub336248 wrote a review Jun 2022
Kuwait City, Kuwait1 contribution1 helpful vote
Everything was good in the hotel , staff member , location , room size , cleanness and facilities , just did not like to stay in lower ground floor , and the dryer was not working properly. I wish for the next time to have my room in upper floors with a street view
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jul 4, 2022
Dear Sayoub336248, Many thanks for your great review, We look forward to welcoming you again at Fraser Suites Queens Gate in rear future. Hakim Ayache - Assistant Operations Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike L wrote a review Jun 2022
1 contribution1 helpful vote
Whilst the receptionist Salman was wonderful the rooms are tired and I’m dire need of an upgrade. The aircon is controlled centrally by the receptionist who thinks it’s fun to either turn off completely in the middle of the night or increase the heat to 35 degrees. Not sure if this is an attempt to sabotage guest experiences. As an ex owner and manager of a Hotel Group of 30 hotels in SA I shall never return.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jun 21, 2022
Dear Mike, Thank you for sharing your feedback with us! We are sorry to hear that you did not had a great stay with us. We hope you would provide us another opportunity to serve you. Hakim Ayache. Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unalome W. wrote a review Jun 2022
Bangkok, Thailand1062 contributions189 helpful votes
+1
Despite being old and quite rundown, it has everything that you might need from location to small kitchen. I don’t think anywhere else can offer you this much with this price around South Kensington. One thing that the hotel should consider changing is the bed. It felt like you sleep on the back of a turtle. No matter where you put yourself on, you kinda rolled down to the edges.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jun 21, 2022
Dear Unalomew, Thank you for sharing your feedback with us! We are sorry to hear that you did not had a great stay with us. We hope you would provide us another opportunity to serve you. Hakim Ayache. Assistant Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mikesarn wrote a review Jun 2022
Perth, Australia21 contributions36 helpful votes
So convenient to shop tube plenty to do in the area the natural history and science museum all in walking distance v& A walking distace near Hyde park would recommend this hotel enjoy the wonderful architecture around
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jun 21, 2022
Dear Mikesarn, Many thanks for your great feedback regarding your stay with us, We look forward to welcomoing you back and your family at Fraser Suites Queens Gate. Hakim Ayache - Assistant Operations Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim F wrote a review Jun 2022
1 contribution1 helpful vote
Just finished our third stay at Fraser Suites Queens Gate in London, and it confirmed why we have returned multiple times (and hope to again). The room was clean, comfortable and spacious (by London standards). The location provides easy access to Hyde Park and the museums in the South Kensington area. A short walk to both Gloucester Road and South Kensington tube stations, gets you anywhere in London in no time at all. The personal attention of the staff is another reason we keep coming back. Even in the best-planned trips, there’s always a chance that some little thing will go wrong. In our experience, the staff have gone to great lengths to resolve any issues that popped up, whether related to accommodations, transport, or local attractions. A very professional staff…
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jun 22, 2022
Dear Jim, Many thanks for your great feedback regarding your stay with us, We look forward to welcomoing you back and your family at Fraser Suites Queens Gate. Hakim Ayache - Assistant Operations Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ledelagarza wrote a review Jun 2022
Sant Cugat del Valles, Spain28 contributions27 helpful votes
The room was ok, but I had problems with the hot water in the shower and leakage in the bathroom throughout my whole stay and these were never taken care of. Cleaning once a week is not enough for a long stay. I won't come back.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
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Response from Bobby Borislavova, General Manager at Fraser Suites Queens Gate
Responded Jun 21, 2022
Dear Laura, Thank you for sharing your feedback with us! We are sorry to hear that you did not had a great stay with us. We hope you would provide us another opportunity to serve you. Hakim Ayache. Assistant Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$208 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fraser place queens gate hotel london, fraser place queens gate london
FORMERLY KNOWN AS
Fraser Place Queens Gate
LOCATION
United KingdomEnglandLondonSouth Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
105
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Frequently Asked Questions about Fraser Suites Queens Gate
Which popular attractions are close to Fraser Suites Queens Gate?
Nearby attractions include Natural History Museum (0.2 miles), South Kensington (0.2 miles), and Science Museum (0.2 miles).
What are some of the property amenities at Fraser Suites Queens Gate?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at Fraser Suites Queens Gate?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fraser Suites Queens Gate?
Guests can enjoy a lounge and breakfast during their stay.
What are some restaurants close to Fraser Suites Queens Gate?
Conveniently located restaurants include Khan's of Kensington, Bella Italia South Kensington, and Memories of India Kensington.
Are there opportunities to exercise at Fraser Suites Queens Gate?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Fraser Suites Queens Gate?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Fraser Suites Queens Gate?
The staff speaks multiple languages, including English, Spanish, French, Italian, Polish, Arabic, and Bulgarian.
Are there any historical sites close to Fraser Suites Queens Gate?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (4.6 miles), and Houses of Parliament (2.4 miles).