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Fraser Suites Queens Gate

610 reviews
#490 of 1,077 Hotels in London
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Traveler (234)
Room & Suite (120)
Storyboard
Overview
  • Excellent35%
  • Very good41%
  • Average14%
  • Poor7%
  • Terrible3%
Travelers talk about
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness center
4.0 Star Hotel
All hotel details
Offers from Fraser Suites Queens Gate
Offers & Announcements: Winter Sale-Up to 18% Off
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (610)Write a Review
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All reviewsfraser placethe natural history museumcromwell roadwashing machinegloucester tubefree laundry facilitiesgloucester rdstove topl'occitane toiletriesfull kitchendaily housekeepingvictoria and albertwaitrose supermarketapartment hotelthe lower ground floorserviced apartmenthyde park
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1 - 5 of 483 reviews
Reviewed 2 weeks ago

I had wanted a serviced apartment specifically so I could do my own laundry but the dryer never seemed to dry 100%. Thankfully, the towel rails and radiators came to the rescue. When we had made our booking 9 months prior, I had put in...More

Thank veedawson
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded yesterday

Dear Veedawson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We want to thank you for taking the time to give us your invaluable feedback. Vijay has been with Frasers Hospitality for almost 10 years now....More

Hotel's Favorite
Reviewed April 24, 2017

We stayed for 8 nights and couldn't have been more pleased with the service. It was a quick walk from the Gloucester Tube and from several restaurants, tucked away pubs, and a grocery store and pharmacy. The studio suite looked exactly like the pictures on...More

Thank Craig and Erica M
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded May 3, 2017

Dear Craig and Erica M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bobby B- General Manager

Reviewed 2 weeks ago via mobile

Booked 2 bedrooms apartment for 4 days, no slippers being provided as we are not long stay customers. Feel so bad to step on their time worn carpet, we bought our own at the end. The apartment is quite old with bad smell.More

Thank british2016
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded 1 week ago

Dear british2016, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure...More

Reviewed 2 weeks ago

We had a great 8 night stay at Fraser Suites Queens Gate. The rooms were of a great size and the kitchen had sufficient equipment (although we wished there was a real oven instead of just a microwave). The rooms were always well cleaned too....More

1  Thank Timothy K
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded yesterday

Dear Timothy K, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We want to thank you for taking the time to give us your invaluable feedback. Vijay has been with Frasers Hospitality for almost 10 years...More

Reviewed 3 weeks ago

We stayed at the Fraser Suites Queens Gate in September 2017. Fantastic location walking distance from Gloucester Station, the Natural History Museum, Hyde Park and Harrods. The exterior and entrance hall of the hotel are very well maintained. Our room was nice, but tired. Marks...More

Thank Dylan P
Response from Bobby B, General Manager at Fraser Suites Queens GateResponded 3 weeks ago

Dear Dylan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is apparent in this case that we fell short. Please do not hesitate to contact us directly for your next visit for a great...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$194 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#150 Family Hotel in London
#288 Romantic Hotel in London
#302 Business Hotel in London
#312 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$194 - $336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#150 Family Hotel in London
#288 Romantic Hotel in London
#302 Business Hotel in London
#312 Luxury Hotel in London
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (234)
Room & Suite (120)
Dining (9)
Hotel & Grounds (93)
Bathroom (25)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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Ross C
December 6, 2017|
AnswerShow all 3 answers
Response from denniscasey | Reviewed this property |
No.....just a laundry room but with access across the road in the other Frasers
1
Vote
Surya_Rajawat
February 25, 2017|
AnswerShow all 3 answers
Response from Michela M | Reviewed this property |
I stayed with my family in December/16 (4 adults and 2 kids - age 13 and 5). We ended up reserving a 2-bedroom apartment for 2 adults and 2 kids (there was only one bathroom); and a studio for the other 2 adults. With found... More
0
Votes
Nataliej2309
September 29, 2016|
AnswerShow all 7 answers
Response from KittyCatSingapore | Reviewed this property |
Yes, they have lifts
1
Vote
Room Tips
"Renovate rooms. Also bed linen should be changed at least twice a week."
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"a room not facing the main street is best"
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"Get room higher level ie 4th floor towards mews side or back of hotel although double glazing would normally..."
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"Not applicable"
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