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Shangri-La The Shard, London

31 St Thomas Street, London SE1 9QU England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5596)
Room & Suite (1096)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Shard, London
Updated 07/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#9 of 1,200 hotels in London
Travelers' Choice
Feel an unparalleled connection to London, at Shangri-La Hotel, At The Shard. Stay in the capital’s highest hotel, in one of the world’s most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the area’s rich historic character. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. Staying in London Bridge lets you benefit from the most convenient transportation access, whether by foot, car, boat or rail. For leisure visits, we easily connect to all of London’s most famous landmarks, from Big Ben to St. Paul’s Cathedral and the Tower of London. For business, it’s a quick trip to the City and Canary Wharf.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Infinity pool
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Soundproof rooms
Interconnected rooms available
Room service
Wardrobe / closet
Bottled water
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
iPod docking station
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Good to know
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
4916Reviews214Q+A100Room tips
Traveler rating
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Popular mentions
Ndricim J wrote a review Yesterday
1 contribution
Excellent service, very nice and helpful. Explained all the drinks and helped us with cocktails. Also went through the menu with us for the food options. I would definitely recommend people to come here from his service.
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Date of stay: January 2022Trip type: Traveled as a couple
Julien A wrote a review Oct 2021
London, United Kingdom38 contributions14 helpful votes
Hotel's Favorite
We celebrated our two years anniversary (and 11yrs relationship) at the place we got married. So nice to be back for this staycation. The team went all out and had the room beautifully decorated with rose petals, candles and messages from the hotel. The hotel itself was all decorated in Pink to support fight against Breast cancer. I think the best part of the stay was being recognised by the staff (having been the first gay couple to get married there!) and acknowledged by others when visiting the different outlets. Thank you Shangri-La London for looking after us.
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Date of stay: October 2021Trip type: Traveled as a couple
2 Helpful votes
Response from Kurt Macher, General Manager at Shangri-La The Shard, London
Responded Oct 22, 2021
Dear Julien, Thank you for sharing your lovely feedback following your recent visit at Shangri-La The Shard, London. It was an honour to have you back in our premises after such a successful special event. I am also delighted to read how our team made you feel like if you never left. Their attention to detail is truly phenomenal and I will make sure to share your comments with everyone involved during your stay. Thank you for choosing us once more and we are looking forward to your next visit in the clouds! Best regards, Kurt Macher General Manager
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Attalia M wrote a review Yesterday
1 contribution
Lovely service by Jenny with a amazing view of London and excellent food and drinks (cocktails snowflake and pornstar martini) !!! Very enjoyable evening. Polite staff and service x Window seat was great
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Date of stay: January 2022Trip type: Traveled as a couple
Ammar G wrote a review Yesterday
1 contribution
We were served by this lovely lady Jenny. We got the window side table, amazing view of London skyline! Food was top notch. Highly recommended. Malaysian rice was amazing. Perfectly cooked. I just loved it . Would dine in here again for sure.
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Date of stay: January 2022Trip type: Traveled as a couple
Mohit J wrote a review Yesterday
1 contribution
Fantastic ambience and hospitality. A special mention to Jenny, she was brilliant. Always made sure we had everything, constantly checked up on us and took a fantastic photo! Masak was very welcoming and respectfully spoken. It’s the staff that make this place, oh and food too.
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Date of stay: January 2022Trip type: Traveled as a couple
$551 - $822 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonSouthwark
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Frequently Asked Questions about Shangri-La The Shard, London
Which popular attractions are close to Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.2 miles), The View from The Shard (0.02 miles), and Escape Rooms (0.2 miles).
What are some of the property amenities at Shangri-La The Shard, London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La The Shard, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Shard, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La The Shard, London?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Shangri-La The Shard, London?
Conveniently located restaurants include Richard Haward's Oysters, Flat Iron London Bridge, and Silka.
Are there opportunities to exercise at Shangri-La The Shard, London?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Shangri-La The Shard, London have airport transportation?
Yes, Shangri-La The Shard, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La The Shard, London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Shangri-La The Shard, London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Shangri-La The Shard, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.