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31 St Thomas Street, London SE1 9QU England
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32 people are viewing this hotel
Hotel direct offer!A Relaxing Stay with Massage and Breakfast for Two
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$909
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Free cancellation until 08/26/22
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Free cancellation until 08/27/22
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Traveler (6286)
Room & Suite (616)
Videos (4)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 03/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Shard, London
Updated 03/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 1,198 hotels in London
Location
4.8
Cleanliness
4.9
Service
4.6
Value
4.2
2022 Travelers' Choice Best of the Best
Feel an unparalleled connection at Shangri-La The Shard, London. Stay in the capital’s highest hotel, in one of the world’s most iconic buildings, whilst enjoying panoramic skyline views that connect you to the whole city. This is the only five-star luxury hotel in London Bridge, contrasting sleek modern style with the area’s rich historic character. Connect with the real London in our vibrant neighbourhood, balancing old and new, raw and refined, traditional and visionary. Explore nearby food destinations such as Borough Market and Bermondsey Street, and enrich your stay with our array of authentic London experiences. Staying in London Bridge lets you benefit from the most convenient transportation access, whether by foot, car, boat or rail. For leisure visits, we easily connect to all of London’s most famous landmarks, from Big Ben to St. Paul’s Cathedral and the Tower of London. For business, it’s a quick trip to the City and Canary Wharf.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Entertainment staff
Babysitting
Children's television networks
Wifi
Infinity pool
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:A Relaxing Stay with Massage and Breakfast for Two
5612Reviews219Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Zain R wrote a review Yesterday
1 contribution
Everyone was so welcoming, accommodating and ensured the service was always to the highest of quality and no one showed that more than Kiro my host who served me the entire night with a smile and even engaged in some light chat about why I was there in a thoughtful and excited manner. Zain
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julien A wrote a review Oct 2021
London, United Kingdom38 contributions17 helpful votes
Hotel's Favorite
We celebrated our two years anniversary (and 11yrs relationship) at the place we got married. So nice to be back for this staycation. The team went all out and had the room beautifully decorated with rose petals, candles and messages from the hotel. The hotel itself was all decorated in Pink to support fight against Breast cancer. I think the best part of the stay was being recognised by the staff (having been the first gay couple to get married there!) and acknowledged by others when visiting the different outlets. Thank you Shangri-La London for looking after us.
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Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Kurt Macher, General Manager at Shangri-La The Shard, London
Responded Oct 22, 2021
Dear Julien, Thank you for sharing your lovely feedback following your recent visit at Shangri-La The Shard, London. It was an honour to have you back in our premises after such a successful special event. I am also delighted to read how our team made you feel like if you never left. Their attention to detail is truly phenomenal and I will make sure to share your comments with everyone involved during your stay. Thank you for choosing us once more and we are looking forward to your next visit in the clouds! Best regards, Kurt Macher General Manager
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Dana W wrote a review Yesterday
1 contribution
Do not miss out on this! Besides from the breathtaking view and beautiful interior, Shangri-la is a restaurant with the highest quality in all aspects. We enjoyed amazing food (including the best oysters I’ve had so far!) And very much enjoyed the service from our wonderful waiter Kiro. When im coming back to London I will book a table the same time as I book the tickets!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tourist784210 wrote a review Yesterday
1 contribution
This restaurant has got everything. Amazing view of London, Hospitality, and great food. And kudos to our waiter Kiro who was very patient and smiling. Shangrila doesn’t disappoint one’s expectations.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vanessa wrote a review Yesterday
1 contribution
Came to Sky Lounge for a Sunday Brunch and was pleasantly greeted by the most hospitable Paulo. Beautiful space, comfortable seating and great ambience. Thanks for top notch service, amazing view and an awesome Sunday. Thanks again, Paulo! - Vanny
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jazz wrote a review Yesterday
London, United Kingdom1 contribution
+1
We stayed in one of the suites for our anniversary. The view was ASTOUNDING. We were able to see the sun rise and sun set from either side of the room with the panoramic views which made it extra special. We dined at the restaurants and bar within the hotel, we had a lovely dinner with live piano played in the background, great atmosphere and ambience. The infinity pool was fabulous and views again were amazing. It’s a rather expensive stay but I think we’ll worth the ££££ if you want to make some special memories.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Parking best to use the valet parking but there are car parks close by too which will be less...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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luke r wrote a review Yesterday
1 contribution1 helpful vote
Booked in for afternoon tea at the shard for our anniversary. We Had an excellent time, good portions and amazing food. The service from Jennifer and Egoantino was flawless, and the view made it an experience to remember.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Steve G wrote a review Yesterday
Stockport, United Kingdom35 contributions4 helpful votes
Wow, what a wonderful experience as part of my wife's 50th birthday celebrations. The Sunday Brunch was awesome and Paulo looked after us from the start... A beautiful and truly memorable experience......
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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glenn r wrote a review Yesterday
Gillingham, United Kingdom6 contributions2 helpful votes
Brilliant room, swimming pool and gym. All on level 51, wow all glass to see the views. The room was spacious and the bathroom with views is great. Colleagues were so helpful. They even keep your preference on your information, so they can get everything you want ready. Like type of room best floor ect.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steph G wrote a review Aug 13
1 contribution
Kiro served us, he made our night so special and was the best photographer! It was the best service we’ve ever had. The food was insane, we went for the set menu and it was such good value for money. The overall experience was incredible
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$718 - $974 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
202
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Frequently Asked Questions about Shangri-La The Shard, London
Which popular attractions are close to Shangri-La The Shard, London?
Nearby attractions include Borough Market (0.2 miles), The View from The Shard (0.02 miles), and Escape Rooms (0.2 miles).
What are some of the property amenities at Shangri-La The Shard, London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Shangri-La The Shard, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Shard, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Shangri-La The Shard, London?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Shangri-La The Shard, London?
Conveniently located restaurants include mallow, Boro Bistro, and Flat Iron London Bridge.
Are there opportunities to exercise at Shangri-La The Shard, London?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Shangri-La The Shard, London have airport transportation?
Yes, Shangri-La The Shard, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La The Shard, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La The Shard, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La The Shard, London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.