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Shangri-La Hotel, At The Shard, London

Traveler (3155)
Room & Suite (1174)
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31 St Thomas Street, London SE1 9QU England See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
5 Star accommodation
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Offers from Shangri-La Hotel, At The Shard, London
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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,797)
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All reviews ting restaurant infinity pool heated toilet seat iconic city a deluxe city view room electric blinds tv in the mirror floor to ceiling windows tower bridge borough market cocktail bar corner room birthday treat stunning hotel afternoon tea london eye little touches
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1 - 5 of 2,580 reviews
Reviewed today

Lovely hotel with amazing views and great rooms. One of the pieces of furniture in our room had what appeared to be make up stains on it.I advised housekeeping who said they would sort it but that never happened. I don't think stained furniture is...More

Date of stay: December 2018
Thank KildareCian
Hotel's Favorite
Reviewed October 5, 2018 via mobile

I’m a lucky girl. My bestie surprised me with a stay at The Shard. I go past it every day on my way to work, it’s a beacon, an icon, it’s so quickly become a symbol of our great City. So it had a lot...More

Date of stay: September 2018
6  Thank MelTrip007
Response from Shangri-LaLondon, General Manager at Shangri-La Hotel, At The Shard, LondonResponded October 18, 2018

Dear Mel G, OMG, thank you so much for your wonderful feedback! My adjectives of your review are: Admirable Extraordinary Enjoyable Terrific Remarkable I am thrilled to read that everything felt effortless and you cannot wait to come back. Please pass my kindest regards over...More

Reviewed today

I actually live at Tower Bridge which is only 5 minutes walk from The Shard, but decided to stay their last weekend with my girlfriend to better celebrate her birthday. Booking was effortless via Ellie Craig, and we were made to feel very welcome on...More

Date of stay: December 2018
Thank K330i
Reviewed today

This trip to London was a special trip. Apologies for the delayed review however I wanted to ensure I had the time to write down all my thoughts and upload a few photos too. I contacted the hotel a couple months prior to my arrival...More

Date of stay: September 2018
Thank pmash88
Reviewed yesterday

We went with our daughter for afternoon tea as a treat when recently visiting London This view, service, quality of food and ambience is simply fantastic we cannot recommend this experience highly enough, just fabulous

Date of stay: December 2018
Thank fands2016
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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Wheelchair access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Price range
$507 - $997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Price range
$507 - $997 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Traveler (3,155)
Room & Suite (1,174)
Dining (158)
Pool & Beach (147)
Amenities (45)
Business Center & Event Rooms (9)
Family and Play Areas (3)
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
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Questions & Answers
Ask a question
December 1, 2018|
Response from JWils123 |
Dear Maryjane2571, Thank you for your question! Every room is equipped with a Nespresso coffee machine along with tea making facilities. If you have any questions please do not hesitate to let us know. Kind regards, James... More
November 21, 2018|
Response from JWils123 |
Dear JoW80, Thanks for your question! Please be advised that you may redeem the voucher directly in our Gong Bar or Ting restaurant facilities without staying in the hotel or redeeming the points in advance. If you have any... More
October 23, 2018|
AnswerShow all 3 answers
Response from TravelPuggy | Reviewed this property |
Those rooms are categorized as Iconic rooms by Shangri-la.
Room Tips
"4401 offers excellent panoramic views of the city - I believe it's classed as one of their "Iconic..."
Read review
"Upgrade if within your budget to a corner room."
Read review
"Rooms with a city view are worth the money!"
3 weeks ago
Read review
"Hope you have clear visibility - weather not determined by the hotel !"
3 weeks ago
Read review
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