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The Grainstore Apartments

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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Redhill, United Kingdom
Reviewed November 22, 2015

Stayed in Apt 48 owned by Diverse UK. First impressions were pretty bad. The security guard in the reception had no idea about anything so we had to search online for a phone number as there were none in the emails we had. We were lucky he let us sit in the foyer while doing this. Eventually found a number...

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Thank Guy J
Reviewed August 14, 2015 via mobile

We had originally booked a one bedroom apartment but received a 2 bedroom apartment instead(which I can't complain about). Pros: Transportation was really close to the apartment so that was convenient.The apartment was clean and spacious. The Internet was excellent. The beds were really big, but uncomfortable. There was a cute little balcony and the apartment itself was quite modern....

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Thank Kari S
Plymouth, United Kingdom
Reviewed May 13, 2015

I recently stayed at 72 The Grainstore with my colleague as we were exhibiting at the Excel. We booked it as it was an excellent location. I was informed that I would need to contact the booking company (Smart Stay London) an hour prior to checking in as they would have someone meet us at the apartment. I rang 4...

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Thank 82cab
Leuven, Belgium
Reviewed April 22, 2015

Stayed here for 5 nights for seminar at London ExCel - so very practical. Finishing of apartment could be nicer (wobbly door; leaking toilets; etc), but for that price, you actually can't complain... If you're visiting London with more than 2 people for a longer stay, I strongly recommend this place, because the fixed cost of the apartment can be...

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Thank ThomasBlaye
Ney, Ohio
Reviewed November 4, 2014

my colleagues and I are In London for the WTM, our travel department booked this place online, Its very close to excel center, its got lots of restaurants around, the apartments are decent, spacious and well equipped. Receptionist is very helpful.

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1Thank James C
Birmingham, United Kingdom
Reviewed October 27, 2014

I RECOMMEND this place to anyone coming to London. My friends and I stayed here for the MCM comic con this past weekend, we had 2 apartments. It was fantastic, we are definitely staying here next year. The staff were so helpful and friendly, For some reason, the manager was even around to welcome us which was great as he...

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Thank Phillip S O
New York
Reviewed October 8, 2014

I booked this place through a booking site and showed up to check in only for the concierge to have gone home early for the day. The residents confirmed his early departure and I was left having to book into anotehr hotel on the day costing me a great deal more than i should have had to pay due to...

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Thank John C
Reviewed August 20, 2014

The apartment was clean and the staff was very helpful. Whenever I need help and I call the front desk, someone is always available to help. I'll definately recommend this place to my friends and family.

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Thank Alli0089
Minnesota
Reviewed August 7, 2014

Was in London for the TOC Europe 2014 in Excel. Great location!!!!!! Grainstore is literally 30 seconds walk from the exhibition centre. The rooms are spacious and clean, Staff was very friendly and ready to help. Free and very fast Wifi which was a MUST for me because of work. The pictures here are different from what the rooms look...

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1Thank Staley S
Isle of Skye, United Kingdom
Reviewed May 18, 2014

Booked in here whilst attending a trade show at the Excel. Zero service to the rooms, no bins emptied , no clean bed linen , towels, etc. The toilet didn't flush ( I fixed it several times during the stay) Various insects appeared under the door of the bathroom and I did find a few bites in the mornings! One...

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1Thank daveuhas
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Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair access
Room types
  • Kitchenette
Internet
  • Free Internet
Services
  • Shuttle Bus Service
Official Description (provided by the hotel)
A selection of spacious 1, 2, and 3 bedroom short let serviced apartments in Docklands, Excel London, E16 ... more   less 

Additional Information about The Grainstore Apartments

Address: The Grainstore 4 Western Gateway | Excel Royal Docks, London E16 1BA, England
Location: United Kingdom > England > London
Price Range: $399 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grainstore Apartments 4*
Number of rooms: 10
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Also Known As:
The Grainstore Apartments Hotel London
The Grainstore Apartments London, England
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Hagatna Heights, Guam

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not stay here.”
 of 5 bubbles 82cab, May 13, 2015 | Read review
“The company have other apartments in the tower blocks next door and across the street, which are better. Do not take one in the Grainstore block without seeing picutres first.”
 of 5 bubbles UKNV, Nov 12, 2012 | Read review
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