We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

The Sumner Hotel

Show Prices
#129 of 1,072 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Sumner Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

1,353 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,162: English reviews
Zurich, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is certainly a recommendable small hotel. Nothing fancy, no luxury. But very clean and big enough rooms, very nice lobby with a cosy sitting area. Staff was very friendly and hospitable, and they really tried to make my stay very enjoyable. The location is phantastic and can be called ideal, regardless of what you plan to do, you are... More 

Helpful?
Thank JS1685
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. We look forward... More 

North Wales, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having stayed regularly in London, I had never heard of the Sumner. A small boutique hotel well placed behind Marble Arch. Very friendly, welcoming staff. Our room on the fourth floor was large, air conditioned + we could open the windows. A very large, comfortable bed, a small bathroom with just a shower. All very clean. No coffee/tea making facilities... More 

Helpful?
Thank John T
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. Cleanliness has always been the main focus of the staff at The... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed one night, I wasn't feeling well and they help me set up food delivery. Then they personally paid for it(I paid at check out) and brought it up to my room with a tray, plate and silverware. Would recommend!

Helpful?
Thank Heather D
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, We hope that you are feeling well now. Thank you for taking the time to share your wonderful review. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. We look forward to seeing you again at The Sumner. Best Regards, Rachit Mehta More 

Monterrey, Mexico
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very well located hotel, walking distance from the Marble Arch and underground, it is clean and rooms are confortable, not very big but nice, breakfast is good and staff is very helpful and nice. Really enjoyed my stay there, thank-you.

Helpful?
Thank pollyranag
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. We look forward... More 

Denver
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have you ever opened the door to your room and had that "I don't believe this" moment? Wow, the room we had (208) did not at all measure up to what I expected based on the Web photos and the other reviews. Yes, the location is good, the staff is pleasant, the breakfast okay... But the tile on the bathroom... More 

Helpful?
Thank pmow
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank your for your review on Trip Advisor. We are sad to hear that The Sumner did not meet up to your expectations. However I would also like to mention that our room sizes are generally better that other properties in the central part of this town. We would look forward to seeing you at The Sumner again... More 

Chicago, Illinois
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I enjoyed our stay at this hotel. It's a little pricey for what you get, but it's comfortable, clean and in a good location. The free breakfast in the morning is nothing special, but it is always nice to have that option, especially if you're the type who wakes up hungry like I do. I'd recommend the... More 

Helpful?
Thank Stephanie G
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, We are delighted to hear that you enjoyed your stay at The Sumner and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. We will definitely look forward to your future stays if you would be coming to... More 

Hampshire
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 24, 2016

Nothing wrong intrinsically wrong with the Sumner Hotel, however, if you stay there avoid the basement room(s). The bedrooms are very well appointed for this level of hotel, good furnishings, good A/C (needed as outside it was +30 C) and a super sized TV; the challenge is the room is immediately below the entrance to the hotel, so every time... More 

Helpful?
2 Thank hedgehog993
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your review. We are extremely sorry to hear about your experience with the room in the basement. We will make sure that you get a room on the floors above the ground on your return. While if you wish to have an extremely quiet room, we can arrange for one of the rooms on the... More 

Time Municipality, Norway
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 22, 2016

The hotel i located perfectly close to Oxford street and Hyde park, which was what we wanted. Everything else is just a quick cab drive or tube ride away, yet the area was quiet and nice. The staff was very polite and service minded. The room was clean, surprisingly spacious and a good bed. Bathroom was nice and clean as... More 

Helpful?
Thank Knut84
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. Best Regards, Rachit... More 

Vancouver, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2016

The Sumner Hotel is a fantastic spot for visiting London. Mayfair is a beautiful neighbourhood and it is well worth it discovering it on foot. The hotel is well appointed and the staff is very professional. The upgrades and renovations have made it even more pleasant. One little draw back is that you have to carry your suitcase half a... More 

Helpful?
1 Thank Catherine B
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank your for your review. Firstly I must mention that we are glad to receive five stars. We are also extremely delighted to know that you loved your stay at The Sumner. Indeed The Sumner is well located and Mayfair is a great place to explore. We apologize the inconvenience caused due to the stairs and will make... More 

Charleston, South Carolina
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 27, 2016

I'm reluctant to rate this too highly because I don't want this gem of a hotel to become too well known and not be able to accommodate us in the future. I researched lots of places to stay in London. The Sumner was in Rick Steves guidebook and also had very good reviews on Trip Advisor. Now we know why...... More 

Helpful?
2 Thank Palmettotraveller
thesumnerhotel, General Manager at The Sumner Hotel, responded to this review

Dear Guest, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. I assure you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

421 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (208)
Viewed
Room/Suite (78)
Viewed
View from Room (10)
Viewed
Bathroom (20)
Viewed
Hotel & Grounds (27)
Viewed
Dining (16)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (56)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (169)
Viewed
Amenities (11)
Viewed
Deluxe Room (34)
Viewed
Deluxe Room Ground Level (33)
Viewed
King Executive Room (32)
Viewed
Queen Standard Room (26)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
Other (38)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Marylebone
Montagu Place Hotel
Montagu Place Hotel
#165 of 1,072 in London
4.5 of 5 stars 444 reviews
Marylebone
The Marylebone
The Marylebone
#60 of 1,072 in London
4.5 of 5 stars 2,962 reviews
Marylebone
Amba Hotel Marble Arch
Amba Hotel Marble Arch
#64 of 1,072 in London
4.5 of 5 stars 927 reviews
Show Prices
Show Prices
Show Prices
Marylebone
The Leonard Hotel
The Leonard Hotel
#301 of 1,072 in London
4.0 of 5 stars 557 reviews
Marylebone
The Arch London
The Arch London
#23 of 1,072 in London
5.0 of 5 stars 1,473 reviews
The Royal Park Hotel
#108 of 1,072 in London
4.5 of 5 stars 1,129 reviews
Show Prices
Show Prices
Show Prices

Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 

Additional Information about The Sumner Hotel

Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Location: United Kingdom > England > London > Marylebone
Price Range: $183 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, Hotwire, Booking.com, TripOnline SA, ACCOR, Priceline, Cheap Tickets, Odigeo, Agoda, SpeedyBooker.com and Travelocity so you can book your The Sumner Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sumner Hotel London
The Sumner Hotel London, England
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#110 Luxury Hotel in London
#117 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay