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Cromwell Road 202-220, London SW5 0SW England
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Traveler (539)
Room & Suite (335)
Dining (44)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH London Kensington
Updated 06/15/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#384 of 1,196 hotels in London
Location
4.3
Cleanliness
4.4
Service
4.2
Value
4.0
GreenLeaders Silver level
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital.
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet

Location

Full view
100Great for walkers
Grade: 100 out of 100
80Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
2130Reviews27Q+A100Room tips
Traveler rating
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Antonio R wrote a review Jun 2022
1 contribution
I have come to these hotel for a number of years. This was the first time after the pandemic and I found the same Excellent quality vs price as always. Large rooms, great breakfast, very nice staff. What else? :-)
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MCRicardo wrote a review Jun 2022
1 contribution
Stayed for 8 nights from May to June 2022. Well located with a bus stop on the door and a tube station 300m/0.2mi away (Earl's Court). Good and hearty breakfast. The hotel itself is in need of refurbishment and the word around was that it will soon close to receive a complete makeover. If this is true, we hope every single staff member can keep their jobs during and after the makeover, because they are the heart and soul of this property. Every single one of them made our stay memorable, even if the room was a little rundown (not to their fault, but NH for letting the property go without proper maintenance). We have to leave a huge shoutout to Tina from front desk, hardest working person on the property, always with a smile on her face and ready to help. We hope to see everyone again very soon, after the remodeling is done. Thank you.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sonja P wrote a review Jun 2022
1 contribution
It was a great visit. Staff was friendly. Breakfast was fine. The mushrooms exzellent and Mango juice! Room was great because I had a double for me alone and the bathroom included a tub! I have enjoyed my stay a lot, Thank you!
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Felix R wrote a review Jun 2022
2 contributions1 helpful vote
I booked this hotel for my parents for the long weekend. The windows in the room were so dirty like an abandoned house. Breakfast was very poor: my parents kept asking for essentials like bread and they were simply ignored by the service. This is not the standard I would expect from NH. Location is central and reception seems clean, tidy and overall OK but the devil is in the detail and there were things like the above that were not acceptable.
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Date of stay: June 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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pabl0fu wrote a review Jun 2022
Buenos Aires, Argentina20 contributions16 helpful votes
Nothing spectacular... but the hotel does not deceive. Very attentive staff, a decent breakfast, and nice and clean rooms (which they are in need of some renovations). But no complaints here. The location is excellent. Love to walk in London and you are at the center of great malls and restaurants, with very diverse cuisine, within a forty minutes walking area.
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Date of stay: June 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Margaret M wrote a review May 2022
1 contribution
I was recommended to try NH Hotels and I recently stayed in Turin (great hotel). Regrettably, NH Kensington is a bit disappointing - the front door area in particular is in need of attention. The staff are very nice. The rooms are hallways are a bit dated. Our bathroom was clean, but some grit on the floor spoiled the standard (as if someone forgot to use the dustpan). These are small details - we had expected a bit better, but had an acceptably good stay, but I would not choose it again.
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Review collected in partnership with NH Hotels
Date of stay: May 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gijs Kempen wrote a review May 2022
1 contribution
very nice location with a quiet garden to relax and enough space below with a bar. The rooms needs to renovate; too much is broken. Our stay was in general ok. Very good and heplful people at the reception, at the breakfast and at the bar.
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Date of stay: May 2022
Value
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Room Tip: choose gardensite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear GeisieK thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B. Charlie wrote a review May 2022
1 contribution
Our family had a lovely stay this week. Rooms were tidy and comfortable. Staff were helpful (even to confused Americans) and remembered our requests day to day. The hotel is conveniently located to public transport and to an assortment of restaurants with quick takeaway. Dry cleaning service was prompt and effective.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear Bctesch thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adi W wrote a review May 2022
42 contributions47 helpful votes
The service at the hotel was courteous and pleasant The breakfasts were good and satisfying I found the location not amazing in terms of proximity to the underground station The room was relatively spacious and comfortable especially when compared to rooms in hotels in Europe, but the degree of maintenance could be improved (bathroom faucets, carpets) There were Wi-Fi communication problems and most of the time there was not a good reception On the last day of the stay there was a strong smell of vinegar in the room and the air conditioner did not work (I do not judge the place based on one event, however it was undoubtedly dissatisfying)
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear AdiW thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robF5480CI wrote a review May 2022
Amsterdam, The Netherlands1 contribution
+Location relative to RAHand Earls Court underground station +spacious room, away from busy Cromwell Road +breakfast +friendly staff -found some hairs in room upon arrival, that's why I rated cleanliness average - rated sleep quality average because of hard twin bed with only 1 duvee for 2; upon request changed by staf to 2 but the extra had a much too large cover
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Review collected in partnership with NH Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear robF5480CI thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$584 - $613 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh kensington hotel london, nh kensington london, nh hotel london, nh hotels london
FORMERLY KNOWN AS
NH Kensington
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
1
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Frequently Asked Questions about NH London Kensington
Which popular attractions are close to NH London Kensington?
Nearby attractions include Tardis Police Box (0.2 miles), Earl's Court (0.3 miles), and Garden Lodge Queen, Londra (0.1 miles).
What are some restaurants close to NH London Kensington?
Conveniently located restaurants include Over Under Earl's Court, Orjowan, and Hansom Cab.
Are there any historical sites close to NH London Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.9 miles), Houses of Parliament (3.0 miles), and Westminster Abbey (2.9 miles).