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NH London Kensington

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Room & Suite (319)
Dining (38)

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About

#378 of 1,170 hotels in London
Location
4.3
Cleanliness
4.4
Service
4.2
Value
4.0
GreenLeaders Silver level
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital.
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HOTEL STYLE
Mid-range
Quiet
2133Reviews27Q+A100Room tips
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Kenny P wrote a review Jan 2024
Hastings, United Kingdom12 contributions3 helpful votes
My partner & I booked this in 2022 mor 23 but only just got around to reviewing on this site as promised to the owners of this chain. Firstly Avoid this filthy dirty over priced death trap of a “ hotel “ My partner & I booked a 3 night stay a £700 so not cheap My partner arrived first to check I. As I was arriving an hour later & when I did found my partner still waiting to be checked and as he is in poor health not in a good state check in time was supposed to be 1500 & it was 1540 when I arrived At 1610 we eventually got to our room which was NOT as advertised in their brochures and was filthy dirty so I went downstairs to reception to see if we could get another room that was clean. However the our door keycard stopped working failed to activate the lifts so I had to run down many flights of stairs to reception & after waiting In was grudgingly allowed another room & keycards replaced However the new key cards failed to work the lifts do again back to reception No apologies just dismissive Finally at 1730 we were in our new room which was nearly as filthy as the first but fed up & resigned we said we’d go again. & report to reception. I noticed something not right with the bathroom door and to my horror when I touched it it was off its runners & had I leaned on it would have fallen through if the sliding had not give way first & killed me. Going to dinner at 730 both our door keys failed yet again & so not fancying a 8 floor down hike I started to look for an emergency alarm but none found & then another couple arrived & we went with them. Went nuke at reception but dismissed with a wave. 3 days In a horror hotel which should be called Faulty Towers I fired off an email to the franchise owners who could barely speak English & fobbed me off despite proof. After weeks I was given a paltry 200 points improved to 2000 for anther stay Stick your points How dare you treat us like this How dare you think we should except this Myself or my partner could have been injured or killed in that death trap filthy room you boasted was “ superior ( hate to see your standard room) So good people reading this truthful & accurate review. Take heed Avoid Go elsewhere Ok but don’t say you weren’t warned. Yes I have the correct hotel & sorry you were not warned sooner I’ve been making sure ever site in the planet is aware of this despicable place. For gods sake avoid it
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Avoid at all costs Especially if you have kids Plenty of better places nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michael V wrote a review Feb 2023
2 contributions
Great hotel, funky atmosphere and fantastic value for money. Genaro at reception made me feel very welcome since the moment I stepped into the hotel. Friendly, professional and efficient, he provided a great service! I can only recommend the hotel.
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Date of stay: February 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Antonio R wrote a review Jun 2022
1 contribution
I have come to these hotel for a number of years. This was the first time after the pandemic and I found the same Excellent quality vs price as always. Large rooms, great breakfast, very nice staff. What else? :-)
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MCRicardo wrote a review Jun 2022
1 contribution
Stayed for 8 nights from May to June 2022. Well located with a bus stop on the door and a tube station 300m/0.2mi away (Earl's Court). Good and hearty breakfast. The hotel itself is in need of refurbishment and the word around was that it will soon close to receive a complete makeover. If this is true, we hope every single staff member can keep their jobs during and after the makeover, because they are the heart and soul of this property. Every single one of them made our stay memorable, even if the room was a little rundown (not to their fault, but NH for letting the property go without proper maintenance). We have to leave a huge shoutout to Tina from front desk, hardest working person on the property, always with a smile on her face and ready to help. We hope to see everyone again very soon, after the remodeling is done. Thank you.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sonja P wrote a review Jun 2022
1 contribution
It was a great visit. Staff was friendly. Breakfast was fine. The mushrooms exzellent and Mango juice! Room was great because I had a double for me alone and the bathroom included a tub! I have enjoyed my stay a lot, Thank you!
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Felix R wrote a review Jun 2022
3 contributions2 helpful votes
I booked this hotel for my parents for the long weekend. The windows in the room were so dirty like an abandoned house. Breakfast was very poor: my parents kept asking for essentials like bread and they were simply ignored by the service. This is not the standard I would expect from NH. Location is central and reception seems clean, tidy and overall OK but the devil is in the detail and there were things like the above that were not acceptable.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pabl0fu wrote a review Jun 2022
Buenos Aires, Argentina22 contributions17 helpful votes
Nothing spectacular... but the hotel does not deceive. Very attentive staff, a decent breakfast, and nice and clean rooms (which they are in need of some renovations). But no complaints here. The location is excellent. Love to walk in London and you are at the center of great malls and restaurants, with very diverse cuisine, within a forty minutes walking area.
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Date of stay: June 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Margaret M wrote a review May 2022
1 contribution
I was recommended to try NH Hotels and I recently stayed in Turin (great hotel). Regrettably, NH Kensington is a bit disappointing - the front door area in particular is in need of attention. The staff are very nice. The rooms are hallways are a bit dated. Our bathroom was clean, but some grit on the floor spoiled the standard (as if someone forgot to use the dustpan). These are small details - we had expected a bit better, but had an acceptably good stay, but I would not choose it again.
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Review collected in partnership with NH Hotels
Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gijs Kempen wrote a review May 2022
1 contribution
very nice location with a quiet garden to relax and enough space below with a bar. The rooms needs to renovate; too much is broken. Our stay was in general ok. Very good and heplful people at the reception, at the breakfast and at the bar.
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Date of stay: May 2022
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Room Tip: choose gardensite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear GeisieK thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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B. Charlie wrote a review May 2022
1 contribution
Our family had a lovely stay this week. Rooms were tidy and comfortable. Staff were helpful (even to confused Americans) and remembered our requests day to day. The hotel is conveniently located to public transport and to an assortment of restaurants with quick takeaway. Dry cleaning service was prompt and effective.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front Office, Guest Services / Front Office at NH London Kensington
Responded May 29, 2022
Dear Bctesch thank you for taking time to review your recent visit. We are grateful for your feedback as it will help us improve our service and facilities. The team at NH Kensington is looking forward to welcome you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$155 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh kensington hotel london, nh kensington london, nh hotel london, nh hotels london
FORMERLY KNOWN AS
NH Kensington
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
1
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH LONDON KENSINGTON - Updated 2024 Prices & Hotel Reviews (England)

Frequently Asked Questions about NH London Kensington
Which popular attractions are close to NH London Kensington?
Nearby attractions include Tardis Police Box (0.2 miles), Earl's Court (0.3 miles), and Garden Lodge Queen, Londra (0.1 miles).
What are some restaurants close to NH London Kensington?
Conveniently located restaurants include Over Under Earl's Court, La Terrazza Kensington, and Orjowan.
Are there any historical sites close to NH London Kensington?
Many travelers enjoy visiting Houses of Parliament (3.0 miles), Churchill War Rooms (2.9 miles), and Westminster Abbey (2.9 miles).