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NH London Kensington

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#231 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1,227 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room we stayed was nice, but Alina Pintilie was the most accommodating service professional we have ever met. We travel all the time and were very impressed with how attentive she was to detail. Our room stayed perfect throughout our stay from clean sheets, towels and not a spec of dirt or dust in our room. It was like... More 

Helpful?
2 Thank chriskelseybrown
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear chriskelseybrown we are thrilled by your great feedback- thank you very much. We will happily share it among the team and looking forward to welcome you back in the near future. Best regards Tina More 

Whitley Bay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel. Polite, courteous and efficient staff. This is the second time we have stayed here and I will certainly stay here on my next on a direct tube line to both Heathrow and Kings Cross sation

Review collected in partnership with NH Hotels

Helpful?
Thank murgate
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear murgate, thank you very much for sharing your recent experience with others. Its great to hear you have already become a regular and we are looking well forward to see you many more times returning. Best regards Tina More 

Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel itself is clean. The rooms are basic, but quite spacious. The hotel is approximately 5 minutes walk from Earls Court Tube station, which is very handy. The area is full of shops, cafes and restaurants. The downside to the stay was the room was so hot and stuffy. There was an air conditioner but it did not do... More 

Helpful?
Thank emmars93
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear emmars93, thank you for sharing your recent experience with others. We are glad to see, that our location served its purpose well. On the other hand, we do apologies for the insufficient working aircon. We have addressed the issue and necessary action has been taken. We have passed on your feedback to our housekeeping department and our team will... More 

Lawrence, Kansas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall, nice experience. about a 5- 6 minute walk from tube station, in a relatively quiet area. Very quiet at night, big plus. Easy to get to the main tourist attractions. The room was pretty spare, a 3 1/2 star level of quality, bed comfortable. Main annoyance was that you have to put your room key in a device for... More 

Helpful?
2 Thank wantstogetaway
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear wantstogetaway, thank you for sharing your recent experience at NH London Kensington with others. We are delighted to hear, that we had been part of your Europe vacation. At NH Hotels, we take great pride in doing something good for the environment. Therefore, it is common practice that room keys will activate the electricity in the room. An additional... More 

Sheffield, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent a lovely few days here including the hottest day of the year. Loved the simple and cool reception area, nice bar area and what a bonus, the garden, wonderful in such hot weather. Although our superior room was at the front of the building it was extremely quiet with no traffic noise. The air conditioning was fantastic and very... More 

Helpful?
2 Thank Janet C
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Janet C, we are thrilled by your amazing feedback- thank you for sharing with future travelers. Its great to see you combined quality time with your family here at NH London Kensington. We are proud to have delivered the high standards expected by NH Hotels in various ways- friendly and efficient members of the team, delicious food and cozy... More 

Vienna, Austria
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed there for the second time already and again were very happy with the comfort and service provided. Not only could we check in early (we arrived about noon), when we complained about the air condition not working in our room (it was one of those hot 34° days...) it was checked immediately and when it could not be... More 

Review collected in partnership with NH Hotels

Helpful?
2 Thank Andrea2207
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Andrea2207 we are delighted by your lovely words- thank you for sharing it among other travelers. What an honor to become your go-to-spot when visiting the capital, that means a lot to us. We do apologies for the inconvenience caused regarding the non working AC- London is completely overwhelmed when the sun comes out :) We thank you for... More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was quite happy with the NH Kensington. My room overlooked the back garden; it was quiet and, being on the first floor, was easy to access. The front staff were all helpful but Maria stood out. She knew me by name and was very interested that my belated luggage had finally made it there. The breakfast buffet was very... More 

Review collected in partnership with NH Hotels

Helpful?
2 Thank Petra D
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Petra D, thank you for your amazing feedback regarding your recent stay at NH London Kensington. Is is a pleasure to receive your compliments, especially highlighting the outstanding service provided by Maria. Guest satisfaction is top priority here at NH Hotels and we are happy you have experienced it to the fullest. We understand the needs of the garden... More 

Brussels
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 20, 2016

I stayed here during a business trip. I like the design and modern look and feel. bar and garden area are great to chill out. this is a great hotel for its price category with a very personal feel about it. good price-value relation

Helpful?
Thank KristinMW
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear KristinMW thank you for sharing your recent experience at NH London Kensington with others. We are happy to have fullfilled all your needs during your business trip. It would be great to welcome you back, let it be for work or leisure- London is great place to be a tourist too :) Best regards, Tina More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed July 19, 2016

At NH Kensington I had a room on the basement floor, so there was some smell of not a fresh air and moisture. During check-in I asked for a quiet room for proper rest but had to pay more for upgrades and the man at the reception was in some kind of hurry state. Even do not want to comment... More 

Review collected in partnership with NH Hotels

Helpful?
Thank Alecon72
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Alecon72, thank you for your feedback. We are truly sorry, that your recent experience has not been to your full expectations. We believed that our superior room located on the garden level will allow the rest you needed. We do apologies that the facilities of your bedroom were not to your taste. Management is thankful for your comments and... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

I came in London with business and checked in late on a weekday, my plane got delayed so after I checked in I asked the reception man to call for a taxi as I am in a hurry and it was my first time in London. So he call a taxi...a van arrived. The experience was horrible. First of all... More 

Helpful?
Thank Anna T
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Anna T, thank you for sharing your feedback. We are sorry to hear that your recent experience has not been to your full expectation. Please get in touch with us directly on nhkensington@nh-hotels.com in order to explain in more detail. We hope you will give us a second chance to turn your stay with us into an unforgettable one.... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 

Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Location: United Kingdom > England > London > South Kensington
Price Range: $141 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London
NH London Kensington England
Hotel Style:
#21 Green Hotel in London
#176 Luxury Hotel in London
#188 Business Hotel in London
#232 Family Hotel in London
#234 Romantic Hotel in London
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