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NH London Kensington

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#250 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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NH London Kensington
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1,393 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

We have only stayed in one previous NH, at Schipol Amsterdam (see my report). That was brilliant and this was mediocre. Located on a very busy road arrival by own car was fraught. There is a small area to the left of the two main lanes of traffic where a swift unload is possible and we managed to get checked...

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Helpful?
Thank twickers11
Washington, District of Columbia, United States
Reviewed 1 week ago via mobile

Stayed at the NH Kensington while attending Nottinghill Carnival. Great location. Close to the tube (train) and close to all food options. Was able to walk to restaurants and late night food. Room was an issue when we first got there but once we were moved, all worked out well. Breakfast was not the greatest and the ice machine was...

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Helpful?
Thank George F
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear George F, thank you for sharing your experience at NH London Kensington with others. We are happy to have turned your feelings around after fixing certain issues in your room and making your stay enjoyable. We do hope you will not let us wait till this years carnival to pay us a visit- London has great things to offer...

Milan, Italy
Reviewed 2 weeks ago

Location and building are very good as well as rooms. Loved the veranda and garden view, should be used more. Good breakfast too. Need to improve service,nothing really bad, but people is not motivated to help or make yoour stay great, just working.

Review collected in partnership with NH Hotels
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Thank veronicacP7471JA
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear veronicacP7471JA, thank you for sharing your recent experience. We are happy to see, you had a good time with us us overall. It is very unfortunate, that you did not receive the service as expected. Your feedback is very valuable for us as it will give us a chance to highlight your improvement points to our team. We are...

Glasgow
Reviewed 2 weeks ago

Overnight business trip. Very pleasant room--building work in reception area meant it was impossible to get a good idea of what it should be like. Great location-close to Earl's Court Tube station so everything in central London was only about 20 minutes away.

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Helpful?
Thank anniem49
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear anniem49 thank you for sharing your experience with others. We are glad to announce that refurbishment has been completed since November 2016. We believe that this will be the perfect reason for you to visit us again and see the fantastic results for yourself. Best regards Tina

McKinney, TX, United States
Reviewed 3 weeks ago

NH - Kensington is very nicely located in a nice neighborhood near the Earl's Court Underground and a mile or so from the V&A Museum and Royal Albert Hall. The facility is updated and very comfortable, the staff very accommodating, and the breakfast excellent. In sum, the room & stay were an excellent value; we will definitely return.

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Helpful?
Thank MetroplexJim
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear MetroplexJim we are delighted to receive your fantastic feedback- thank you for sharing with others. We are glad to have been part of your London experience and send you off with great memories. We hope to welcome you back in the near future. Best regards Tina

Texas Gulf Coast, Texas
Reviewed 3 weeks ago

An OK place at a reasonable price. Quiet and close to tube. Room was connected via double doors to another so that it could be a suite. Had to complain once about the folks next door making noise late at night.

Review collected in partnership with NH Hotels
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Helpful?
Thank sarahbK8563TI
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear sarahbK8563TI thank you for reviewing your recent stay at NH London Kensington. We do apologies, that the room was not fully to your liking and that you had to comment about your hotel neighbours being noisy. We hope you will return in the near future. Best regards Tina

Munich, Germany
Reviewed 3 weeks ago

We returned to London for the second time in 2016. And again we stayed at the wonderful NH Kensington Hotel. It is always a pleasure to stay there - friendly staff from entering the hotel at the very nice reception people- to the cleaning lady - and the friendly helpers at the breakfast buffet. If you like to stay in...

Review collected in partnership with NH Hotels
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1Thank Lekesch
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Lekesch thank you for your beautiful review of this years Christmas Trip to London. Its amazing to hear, you have chosen us the second time. Our wish for 2017: please plan a trip also for Easter, Summerbreak, Thanksgiving, Carnival and Christmas :) We are looking forward to welcome you back. Best regards Tina

Kingston-upon-Hull, United Kingdom
Reviewed 4 weeks ago

Hotel and staff very good. Gluten free breakfast could be a lot better, and needs more choice and better bread!! I would return to this hotel and cannot fault the staff for their help. Have stayed in several NHL hotels and think you get value for money.

Review collected in partnership with NH Hotels
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Helpful?
Thank 32davidsmith
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear 32davidsmith thank you for your delightful review of your recent stay. Its fantastic to see that you have already become a loyal member of the NH Hotels family and we are looking forward to welcome you back. Our gluten free breakfast contain basics, but we are always happy to please our guests individually. Best regards Tina

Bruxelles
Reviewed 4 weeks ago

Ask for a room upstair on the garden side. Nice location, close to the underground, warm welcome, great breakfast, comfortable room : bed and bathroom. I strongly recommend this hotel To be seen in the neighbourhood : V & A museum (free entrance, choose what you want to see because it is huge), Harrod's

Review collected in partnership with NH Hotels
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Helpful?
Thank 500Marc
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear 500Marc thank you for this stunning review of your recent stay at NH London Kensington. We are very happy for your positive comments and looking forward to welcome you back very soon. Best regards Tina

Manchester
Reviewed 4 weeks ago

My partner and I went to London for a show at the Royal Albert Hall and wanted to stay somewhere close by. NH London Kensington offered a great location. We booked in advance. The price wasn't the lowest but it was okay and we were excited as NH hotels have a good reputation. When we arrived we were quite shocked...

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Helpful?
2Thank HanaManchester
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear HanaManchester thank you for your review. We are very sorry to hear that your recent stay at NH London Kensington has not been to your full expectations. In order to express a more detailed and private apology, please contact us directly on duty.nhkensington@nh-hotels.com. We are looking forward to hear from you in order to make things right Best regards...

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 

Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Location: United Kingdom > England > London > South Kensington
Price Range: $129 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, NHHotels, Travelocity, Agoda and Jetsetter so you can book your NH London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London
NH London Kensington England
Hotel Style:
#26 Green Hotel in London
#185 Luxury Hotel in London
#187 Business Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from NH London Kensington staff and other travelers.
13 questions
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Ellicott City, Maryland
over a year ago
2 months ago
9 months ago
Atlanta, Georgia
10 months ago
Derby, United Kingdom

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Questions? Get answers from NH London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the room 501 is a on the garden side and is à very quiet room”
 of 5 bubbles 684jorged, Dec 14, 2016 | Read review
“Room at the back of the hotel overlooked the garden and was very quiet”
 of 5 bubbles GillD1954, Dec 7, 2016 | Read review
“Rooms at the back overlook the gardens and are away from the busy main road at the front.”
 of 5 bubbles Nick_J55, Dec 5, 2016 | Read review
“Upper floors - do not get a 1st floor room”
 of 5 bubbles tinapzbz, Nov 29, 2016 | Read review
“Ask if your room is at the basement. Also ask if the renovation has finished.”
 of 5 bubbles familytrip092015, Nov 11, 2016 | Read review
5 of 5
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