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NH London Kensington

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#245 of 1,078 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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NH London Kensington
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1,345 Reviews from our TripAdvisor Community

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Showing 641: English reviews
Chester, United Kingdom
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed yesterday NEW

Arrived just before 3 pm check in so expected we would need to leave our bags and return later However room available and we were upgraded from superior room to a suite which was great Would stay again Also great value for money

Helpful?
Thank martin c
Aberdeen, United Kingdom
Level Contributor
1 review
Reviewed 4 days ago NEW

From check in to check out great. The staff the rooms the breakfast all great. We had 4 double rooms and a twin and were all placed on the same floor. The rooms were clean and modern . The bed was very comfortable. The staff were freindly and attentive. Couldnt ask for a better place to stay on a short... More 

Review collected in partnership with NH Hotels

Helpful?
Thank redgolfdriver
Boston, Massachusetts
1 review
Reviewed 6 days ago NEW

My family of 5 stayed here on 11/24-26 in 3 rooms. The first night they upgraded us to a suite which consists of a bedroom and bathroom on the first floor (room 104) and a spiral staircase up to a living room on the second floor with a half bath, mini bar, nespresso machine, desk. There were lightbulbs out in... More 

Helpful?
Thank tinapzbz
Muscat, Oman
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

It was interesting experience and location was excellent close to Harold's shopping mall. The only problem they were doing renovations during our stay which wasn't convenient to family vacation. I wish we were notified in advance. Otherwise every thing else met expectations

Helpful?
1 Thank Khamis Saleh Ab... A
Portishead, United Kingdom
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 weeks ago via mobile

The hotel does not feel like a 4*. Yes the lobby is being renovated. My room possibly in areas needs a bit of decorating. Parts of the wallpaper was peeling along the seams. The shower head wouldn't stay in its fixture so had to be hand held. The TV even when switched off by the control still shone its back... More 

Helpful?
1 Thank PortisheadTraveller
Madrid, Spain
1 review
Reviewed 3 weeks ago

A big room with a nice view of the roofs of London, close to two underground stations, and a charming staff. It is also surrounded by great restaurants, so you do not have to get far away form the hotel to have a wonderful dinner. And you can find a Sainsbury´s in the way to the hotel from Gloucester Road,... More 

Review collected in partnership with NH Hotels

Helpful?
Thank gpr_blog
Madrid
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

The above is the message that reads in the lift, but I do not believe it. We arrived late and they have works in the reception that leave only one lift to be used an it took ages to be available. The original cafe bar was closed for refurbishment and therefore the entrance to to the garden was not accessible.... More 

Helpful?
1 Thank James R
Athens, Greece
Level Contributor
4 reviews
Reviewed 3 weeks ago

The hotel was under renovation , so there was no lobby and no access to the garden and we were not told before. We asked for a room looking at the garden and we were given one at the basement!. They offered to change the next day, but we didn't want to go to the trouble. Other than that, the... More 

Helpful?
Thank familytrip092015
Manila, Philippines
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

It was too bad that hotel was under renovation so no reception area to hang out it. We arrived late and staff was very helpful. My driver didnt have change for my fare and they didnt hesitate to break the money I had. We reserved a room with two beds and was expecting a really small room given my expectations... More 

Helpful?
Thank busytraveller5659
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The room was fine, but the central area of the hotel was being reconstructed. I arrived amid a terrible noise from drilling out a floor. Checking-in was nearly impossible because of that. Very poor first impression. I made the reservation quite a while ago and I am of the opinion that the hotel should have warned me about the construction.... More 

Review collected in partnership with NH Hotels

Helpful?
1 Thank Arie L
Tina B, Front Office Manager at NH London Kensington, responded to this review

Dear Arie L thank you for your comments. We do apologies that your first impression was negatively influenced by necessary work that affects the lobby area only. All efforts have been made to keep disruption for our guests at a minimum level. The heavy work only took place during two days and we are proud to still offer all facilities... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The four-star NH London Kensington is the beginning to a wonderful London getaway. Centrally located in London's Royal Borough of Kensington and Chelsea, the hotel is surrounded by historic buildings, famous cultural institutions, and world-renowned destinations for shopping and nightlife. The perfect connecting to public transportation (5min walk to Earls Court Tube/ Bus Line 74 in front of the hotel) makes NH London Kensington the top spot for a weekend break, shopping trip or a great base to discover all beautiful sights of the capital. ... more   less 

Additional Information about NH London Kensington

Address: Cromwell Road 202-220, London SW5 0SW, England (Formerly NH Kensington)
Location: United Kingdom > England > London > South Kensington
Price Range: $117 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH London Kensington 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Cancelon and NHHotels so you can book your NH London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Kensington Hotel London
Nh Kensington London
Nh Hotel London
Nh Hotels London
NH London Kensington England
Hotel Style:
#25 Green Hotel in London
#182 Luxury Hotel in London
#187 Business Hotel in London
#231 Family Hotel in London
#233 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from NH London Kensington staff and other travelers.
11 questions
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Ellicott City, Maryland
over a year ago
20 days ago
7 months ago
Atlanta, Georgia
8 months ago
Derby, United Kingdom

See all questions (11)

Questions? Get answers from NH London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floors - do not get a 1st floor room”
 of 5 bubbles tinapzbz, 6 days ago | Read review
“Ask if your room is at the basement. Also ask if the renovation has finished.”
 of 5 bubbles familytrip092015, 3 weeks ago | Read review
“Street side are lg rooms w king beds. Soundproof but get high floor. Garden rooms are small. How much time do you spend at the window?”
 of 5 bubbles Manhattan48, Sep 29, 2016 | Read review
“Lower level rooms quiet”
 of 5 bubbles Corr4, Sep 28, 2016 | Read review
“Premier was good”
 of 5 bubbles Holster10, Sep 2, 2016 | Read review
5 of 5
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