Sea Containers London
20 Upper Ground, London SE1 9PD England
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About
#180 of 3,037 hotels in London
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
Sea Containers London, formerly Mondrian. Experience sophisticated design, unique boutique hotel, luxury dining and award-winning bars. Book Direct & Save!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Conference facilities
Banquet room
Secured parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Rooftop bar
Taxi service
Meeting rooms
Spa
Facial treatments
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish
Hotel links
Special Rate:15% off our best flexible rate + 15% off all food and drinks
Location
20 Upper Ground, London SE1 9PD England
Sea Containers London
Getting there
Great for walkers
Grade: 100 out of 100
100
London City Airport
6.8 mi•
See all flights
Heathrow Airport
15.3 mi•
See all flights
Blackfriars
6 min•Underground
Rental Cars
74 Restaurants
within 0.3 miles
6302Reviews129Q+A100Room tips
Reviews
Traveler rating
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- 133
- 93
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While only for a short trip, Sea Containers is a 10/10 must stay location. Easy to access all the wonderful sights, restaurants, bars that London has to offer, extremely comfortable rooms with top notch amenities, and fantastic service all around, I only have the best things to say about Sea Containers. You will not regret staying here, I can assure you!
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
Stayed at Sea Containers and had a fabulous 1 night stay visiting family in London. Debora on reception was welcoming, friendly and ensured we had all the necessary information to make the most out of our stay. Many thanks to Victor Wareborn Front of House Manager at Sea Containers for his assistance in making our stay so memorable. Would definitely recommend this hotel.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Floris Kouijzer, General Manager at Sea Containers London
Responded Apr 13, 2022
Dear Lisa, Thank you for taking the time to leave such a lovely review. Our location and its views really are special. Debora and Victor are superstars and so happy to hear that you had such a memorable stay with us. We look forward to welcoming you back again soon. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A real treat of a venue. Very lively and quirky in a fantastic location. The staff are on a mission to be helpful and for the most part achieve it with aplomb. The level of facilities is second to none, so much so you have to remind yourself that the point of being in London is to visit places outside the Hotel. I cannot wait to spend another weekend here.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Location was perfect for a weekend away as a couple The 12th knot bar was excellent and we had a lovely time with amazing service Room was clean and had everything we could possibly need Will definitely be back
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear Joanna, Thank you so much for taking the time to share your wonderful experience at our hotel on Trip Advisor! We truly appreciate it! It warms our hearts to know that you enjoyed the 12th Knot bar and had a great time with our excellent service. Our team works hard to create a welcoming and enjoyable atmosphere, and we're delighted to hear that we succeeded in making your experience memorable. We're also pleased to hear that your room met your expectations. We understand the importance of a comfortable and well-equipped space for our guests, and we're glad we could provide that for you. It's fantastic to learn that you plan to return. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable as this one. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A novel idea for a modern day hotel not to turnover the room for a two night weekend stay, so dirty teacups, towels left on the floor, bed not made etc If we’d known we would of stayed somewhere else.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear Ivan, Thank you for sharing your experience, and we sincerely apologise for the oversight regarding the cleanliness of your room during your two-night weekend stay. This is certainly not the standard we aim to uphold, and we deeply regret the inconvenience it caused. Your feedback is essential to our improvement, and we appreciate your candour. We understand the importance of a well-maintained room, and we acknowledge that we fell short in this regard during your visit. We regret that this oversight impacted your stay, and please know that this is not reflective of our usual standards. In such situations, we encourage guests not to hesitate to contact our front desk team immediately. They are available 24/7 and would have been more than happy to address the issue promptly. Once again, we sincerely apologise for this lapse, and we appreciate your understanding. We hope you might consider giving us another chance in the future to provide you with the exceptional experience we strive to offer. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After sleeping on my friends floor for 5 days the beds felt like heaven. The showers are fantastic and I spent a few hours on it. The staff was very friendly and respectful. I would highly recommend this hotel.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear, Thank you for your kind words! We're thrilled you enjoyed the heavenly beds, fantastic showers, and friendly service. It was a pleasure having you, and we look forward to welcoming you back soon. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxurious modern hotel situated on Southbank. Trendy modern decor. Quite pricey but has luxury feel and staff v attentive. Preferred the 12th knot cocktail bar to Lyaness bar on ground level .. Remember to check room thermostat before going to bed -we woke up sweltering…
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear Liz, Thank you for your fantastic review and for choosing us! We're thrilled to hear you found our décor trendy, enjoyed the luxurious feel, and experienced attentive staff during your stay. We appreciate your preference for the 12th Knot rooftop bar and value your feedback on the room temperature. Our apologies for any discomfort you experienced. Please note that our engineering team can easily adjust the room thermostat to ensure a more comfortable sleep for our guests. Your comfort is our priority, and we'll take steps to address this. We look forward to welcoming you back on your next visit and appreciate your thoughtful input. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, fantastic rooms, very quiet. The staff were all very friendly, the room was great and a very lovely bathroom and shower. I would definitely stay here again. Only minor point worth mentioning was that the room was quite warm and couldn’t get the temp lowered.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear David, Thank you for your wonderful review and for choosing our fabulous hotel! We're delighted to hear that you enjoyed the great location, fantastic rooms, and the overall quiet ambiance. It's fantastic that you found our staff friendly, and we're pleased that the room and bathroom met your expectations. We appreciate your feedback regarding the room temperature. Our sincere apologies for any inconvenience. Please know that our engineering team is available to adjust the room temperature upon request. We want to ensure that your future stays are nothing short of perfect. We look forward to welcoming you back, and thank you for considering staying with us again. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was really looking forward to staying here for a weekend with friends seeing shows, but unfortunately it was a disappointment in several ways, when taking into account the nightly rate charged. Firstly, on check in we were told not only did we have to pay the full cost of the rooms we’d booked but also a £200 deposit per room. When we asked why it was so much we were curtly and patronisingly told “well the mini bar is worth £300”. I can safely say the minibar was not “worth” £300, that’s just what the cost of it came to due to their extortionate charges! We also noticed that the total charged for the room was more than expected and this was due to a 5% service charge being added. I had heard of this before we visited so was expecting it on checkout but not on checking in. When queried, we were told it was a new thing so it had been charged on check in instead of checkout and it could be refunded later “if we wanted it to be”. As others have said, they’d be better off paying their staff better and fairly rather than relying on stealth charges. One of our rooms wasn’t available immediately which was fine as we could at least drop our luggage in the other one but when we went back to get the keys for the second room, they tried to charge us again and after lots of wrangling and explaining how we’d already paid, the error was finally admitted, but no apology was forthcoming, just a fairly curt “yes you’re right” and key cards handed over. The rooms were ok but I wouldn’t say they’re as special as the room rate would have you believe. Minibar items were over the top and took up a relatively large amount of space. They included a £30 candle and £20 room sprays, plus an unusual “couples accessories tub” which contained various intimate items. Never seen that in a mainstream hotel before but maybe I’ve led a sheltered life! It also wasn’t made clear whether bottled water left on the side was complimentary or £4 per bottle per the minimal menu. Beds and pillows were comfortable but aircon was difficult to control as it seemed to either be far too hot or far too cold. Carpet was worn out and badly stained next to the bed in one of the rooms (see photo). The bathroom had a shower over the bath which whilst a bit dated, ordinarily isn’t a problem in itself, but the bath had such a high side and wide surround it was actually a hazard for getting in and out unless you had extremely long legs. Anyone under 6’ would struggle and anyone with the slightest mobility restriction wouldn’t manage it. The spa wasn’t great either. It basically consisted of expensive treatments and just a steam room that had to be prebooked but which didn’t seem to have any availability. Lots of bars in this hotel but all except one didn’t open until about 5pm so nowhere to get a drink whilst waiting for friends or for the room to be ready except a small lobby/lounge area where the service was from a lone waiter who gave the impression it was his first day. When asking if they did cocktails the reply was simply “yes”. No option to go to the bar, so you had to hunt around for the one waiter to provide table service and then had a 12.5% service charge added to everything. 12th Knot bar was quirky but had the atmosphere a bit like the final hour or two of a wedding! Prices again were high and service charges galore without the option to remove them until checking out. Overall the stay was tarnished by the ambivalent and fairly rude reception staff on check in, non-existent spa, obsession with service charges, awkward bath/shower combo and tatty decor in places. I’m now waiting to see how long it takes for the deposit and service charges to be returned to my credit card. I also have another booking here in a few weeks and am likely to cancel and stay somewhere that offers better value, because the promise of a luxury stay with top notch service just didn’t seem to be delivered. …
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Watch out for “discretionary” service charges on everything including the nightly rate. Don’t...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from PJ KENNY, General Manager at Sea Containers London
Responded 2 days ago
Dear Jayne, Thank you for sharing your candid feedback on Trip Advisor. We appreciate your honesty, and your insights are crucial to our ongoing efforts to improve our services. I want to assure you that we take your comments seriously, and I'll be reaching out to you via a separate email to personally acknowledge the points you raised and discuss them in more detail. Your experience matters to us, and we are committed to addressing any concerns you may have had during your stay. We value your input and look forward to the opportunity to make amends. Warmest regards, Vanessa Hills-Felton Guest Engagement Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous hotel and perfect location. Very clean and lovely staff especially Mia on reception. Room was great with sweets, water and bathroom essentials. Only thing that let it down was second day breakfast. Food was fine but staffing was a shambles. They even cleared out table including our drinks and toast when we went up to the buffet!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$281 - $438 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
359
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Frequently Asked Questions about Sea Containers London
Which popular attractions are close to Sea Containers London?
Nearby attractions include The Queen's Walk (0.2 miles), Victoria Embankment Gardens (0.2 miles), and The Grid (0.2 miles).
What are some of the property amenities at Sea Containers London?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Sea Containers London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sea Containers London?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sea Containers London?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Sea Containers London?
Conveniently located restaurants include Sticky Mango Waterloo, Seabird, and OXO Tower Restaurant, Bar and Brasserie.
Are there opportunities to exercise at Sea Containers London?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Sea Containers London have airport transportation?
Yes, Sea Containers London offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sea Containers London located near the city center?
Yes, it is 0.9 miles away from the center of London.
Are any cleaning services offered at Sea Containers London?
Yes, dry cleaning and laundry service are offered to guests.
Does Sea Containers London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.