We stayed at this hotel at the weekend for my wife’s 40th birthday. The staff were brilliant pre-arrival and during our stay, the technology (app and digital room key) were excellent and the room was clean, comfortable and presented to a very high standard. Thank you so much Hilton for helping make my wife's 40th birthday weekend so special.
We have stayed here several times the location is brilliant, the staff are very helpful, accommodating and supportive of your needs. They constantly check you have everything you need but are not intrusive. The terrace was closed this time due to covid but is lovely for evening drinks looking over the skyline. Breakfast was good too. We are diamond member so access to drinks/ snacks which works so well in London. Rooms are clean and very comfortable with everything you need. The hotel is close to tower bridge, the shard, Borough Market, the Thames, Millennium bridge, the Globe theatre, Bank/ St Pauls all in walking distance. Great restaurants and pubs. Thank you so much Hilton Tower Bridge a brilliant stay again. Highly recommend this hotel for a stay in London is perfect! Thank you to all the staff you did a fabulous job for our daughters birthday! See you again soon.…
Excellent staff through out the hotel from checkin, Exec lounge and restaurant. All made me feel welcome and acknowledge of my Diamond membership Wonderful hotel for business and pleasure . Great location 2 mins from London Bridge and a stones throw from Tower Bridge
As I arrived, Nerea at the reception made me feel at home, not as a passport holder and a credit card number. Someone that really wants to be friendly and help her customers. Awesome! She explained all details about the hotel, my stay, amenities, etc… with a nice smile. She really enjoys her job.
We have stayed here several times previously and as others have said the location is wonderful. All the staff were excellent, and we received great welcome from the reception team who wished me a happy birthday, provided a complimentary drink voucher in the bar and an early check in. We are diamond members so access to the Executive lounge for snacks and drinks during the day and evening was welcome. Our room on the 9th floor was very big, spotlessly clean, had a beautiful bathroom that was well appointed and of course the Hilton King size bed as usual was very comfortable. It was a nice touch to receive a birthday card and bottle of wine delivered to the room shortly after we checked in. The breakfast was one of the best buffets we have seen in a hotel post Covid with plenty of hot and cold choices with eggs cooked to order. Whenever we stay in this part of London the Hilton Tower Bridge is out hotel of choice; it never lets you down. Thank you for a wonderful birthday; we will be back for sure. …
The room was fantastic ....we got a complementary upgrade (thank you Elisaalbetta...you were fantastic!) with a most comfortable huge bed and fluffy pillows. Large and super clean bath and two coffee machines!!! staff was very polite and breakfast superb! In addition the surrounding area was wonderful and the underground is just two minutes walk !!! Overall we had a wonderful stay!
I would like to compliment Kushal kumar for his very good service. We stay here hotel for few days already and only him asked me how is my day and entertain me while hahing breakfast. It's make me feel good vibes. He even help me to searched the places i wanted to visit here at London. Pls extend my Thankful. More power Kushal. Keep up the good work. I highly satisfied for his service and this hotel is really recommended.
Everything was Perfect, starting from location of the hotel just next to the london bridge, all the staff at the hotel were absolutely lovely, we received great welcome from the reception, a well spent evening at the bar and staff at the lounge was a delight. Victoria and shruti… keep smiling. 😊
Highly enjoyed & appreciated the lounge being open again post covid, we stayed a couple of nights & visited the lounge twice, food was delicious, staff Highly efficient & very friendly, really enjoyed speaking with Viktoria from Ukraine. Highly recommend visiting the lounge with breathtaking views of the Shard.
We've stayed here a few times on short visits t London. Great location close to Tower Bridge / Tower of London / The Shard, several very good restaurants close by, and conveniently close to London Bridge Station. The rooms are a good size, the beds very comfortable. However, what makes the place is the friendliness and efficiency of all the staff, especially the receptionists who really do make you feel most welcome and special.
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