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Cheaper
Average
Higher
About
4.0
#6 of 209 hostels in London
Location
4.2
Cleanliness
4.2
Service
4.1
Value
4.2
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Historic Hotel
Languages Spoken
English, French, Spanish
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Billiards
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Vending machine
Darts
Evening entertainment
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared bathroom
Shared kitchen
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
Room features
Safe
Laptop safe
Room types
Non-smoking rooms
Family rooms
Location
40 College Cres, London NW3 5LB England
Palmers Lodge Swiss Cottage
2,245 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Palmers Lodge Swiss Cottage garners positive feedback for its inviting atmosphere and cleanliness, with many guests finding the privacy curtains and charging points in the rooms particularly commendable. However, some visitors find the rooms to be on the cramped side, voicing concerns about noise and a shortage of power outlets.
The hotel's staff earns accolades for their friendly and efficient service, although a few guests recount less than professional interactions. The location is often lauded for its convenience to public transport, enhancing the hotel's appeal to travelers exploring London.
Location
Convenient
Atmosphere
Welcoming
Rooms
Cramped
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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It was definitly the best hostel Iever been in London, the staff is very kind, you have everything you need, the place is wonderful, the bed confy, and you have a kitchen, a bar, where you can meet people during some events like "fast friends" or during the karaoke. It is very well located, don't hesitate, I highly recommend you this place :)
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty M, Team Member at Palmers Lodge Swiss Cottage
Responded May 24, 2019
Hey Thevy, Wow! Thank you very much for your wonderful review. We're glad you appreciated our facilities and took advantage of our events! Cheers for being a great guest, I'll pass on your kind words to our staff, we hope to see you again in the future. All the best, Josh Team Palmers
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Have stayed in this hostel two times, in a 6 bed female room. Good place for London, not in the city centre but near a bus stop (20 mins journey to the city) and 2 underground stations. Finchley road is the nearest. My floor had two bathrooms, female only and male - the showers in the cabins are right opposite the toilets. The windows are open so it's quite chill, but you can use other floor's bathrooms if you want. There's a hairdryer. The beds have curtains, electric sockets and lights - imo that's the best thing a hostel can have. There is a key card, free luggage storage - so i left my bag until check-in and after check out and walked around (great neighbourhood!) McDonalds and Sainsbury's (in the mall) are nearby. There's a bar at the ground floor, highly recommend. Breakfast £4, but I thought it's a bit much so didn't get it. Lockers are free, but you need your own lock (£2 at reception), mind these are old thick lockers, so some locks may not fit. Towels are for rent £2. The lounge has free hot water and coffee for £1.
Second time of my stay there were a lot of teenagers on a trip and the noise was unbelievable. I wish the hostel didn't let children stay. But usually it's pretty chill. A kitchen would be awesome. or at least free breakfast.
Overall, good experience, i'd stay again.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty M, Team Member at Palmers Lodge Swiss Cottage
Responded May 24, 2019
Hey zerothirteen, Thank you for the review! I am glad that you enjoyed the location aswell as the style and décor of the hotel. As for the noise you are most certainly welcome to report this to our front desk team who will be able to solve this issue straight away. As we are a boutique hostel we pride ourselves in offering cheap accommodation for all types of guests to showcase our great city and sometimes finding a balance to make everybody's stay can come with it's challenges. Future reference though we do have a kitchen! It's just next to the bar, it's small but mighty. Once again thank you for your comments and being a valued guest, we hope to see you again soon! Kind Regards, Josh Team Palmers
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
séjour de 3 nuits. dortoir mixte de 12 lits : 3 étages de lits x4 rideaux tout autour de chaque lit permettant de préserver une certaine intimité et de laisser ses affaires sur son lit le cas échéant (vous verrez pourquoi...) literie correcte avec draps et couette. 1 prise électrique (anglaise) + 1 prise usb (la mienne était un peu lâche mais fonctionnait)à chaque lit (condition sinequanone pour moi...) 1 casier pour les bagages pour chaque lit (mais totalement inadaptés en dimensions donc tous les bagages jonchaient la chambre!!!) cette auberge a le charme authentique de "l'ancien" mais les moquettes commencent à être franchement défraîchies et les parquets pas vraiment nettoyables... ce qui ne donne pas à première vue une impression d'hygiène rigoureuse. malgré tout, les pièces où on attend vraiment l'hygiène (wc et douches) sont très régulièrement nettoyées et donc toujours propres : je ne me suis jamais retrouvé avec de mauvaise surprise !!! le petit déjeuner n'est pas compris dans le prix mais à 4,5£ ce serait vraiment très dommage de s'en priver : œufs, charcuterie, fromage, pains, beurre, confiture, céréales,croissants, pains au chocolat, muffins, boissons chaudes et froides, fruits... le tout à volonté de 7 h à 10h personnel multinational agréable. hostel à 4 mn à pied de 2 lignes de métro : accès à tout londres. un peu excentré mais quelque soit l'endroit où vous seriez, vous auriez de toute façon besoin des transports pour tout voir... (info que j'aurais aimé avoir : ça m'aurait évité d'hésiter quant à la position un peu excentrée...) les vélos santander n'arrivent pas jusque là : c'est le mode de tansport que je vous préconise pour vous déplacer d'un point à un autre dès que vous rapprochez du centre au total, un excellent rapport qualité prix ENJOY !!!
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersLodgeSC, Front Office Manager at Palmers Lodge Swiss Cottage
Responded Mar 20, 2019
Bonjour Julio et merci infiniment d'avoir laisser un avis ultra detaille sur votre sejour chez nous. Nous sommes ravis de constater que vous avez passe de tres bon moments en notre compagnie. En esperant vous revoir tres bientot parmis nous lors de votre prochain sejour a Londres :)
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The Hostel ist very close to the tube (Jubilee line). The Staff are friendly and helpful. Best thing are the curtains on each bunk, they give you a lot of privacy. I stayed here at two weekends in a female dorm, each time everything was tidy and clean.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great place, near to the tube station! I loved to stay at the Palmers Lodge!! very kind staff. clean rooms and cleaned toilets. breakfast is complete and at a very convenient price. the city center is easily reachable by metro. the station is only a few hundred meters away
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersLodgeSC, Front Office Manager at Palmers Lodge Swiss Cottage
Responded Jan 17, 2019
Hi there 454veronicam! Thank you for your brilliant review. We hope to see you again very soon. Take care, Lina, Reception Team
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i had a 24-bed-dorm but it vas very big and quiet. Indeed, the dorm is divided in 2 floors. On 2 second floor, you only have single bed (no bunk beds). Many beds have an electric socket. However I was assigned a bed without any. Fortunatelyn the staff agreed to swap beds as the dorm was not full.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palmers Lodge S, General Manager at Palmers Lodge Swiss Cottage
Responded May 19, 2018
Hey in t, Great to hear you got sorted out - there are only a few beds without sockets and we do our very best not to allocate our guests there when we can. We'd love to add another 4 sockets next to every bed but we are unfortunately limited by what we can do with the age of the building (140 years!) prohibiting any serious changes. Thanks so much for staying, come back soon! - Tom, Hostel Manager
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Me hospede en octubre de 2017, y fue muy buena estadía!! Estuve en la habitación de 21 camas, y al ser tanta gente, la habitación es ENORME. El desayuno se paga aparte pero es riquísimo y tiene de todo, así que también lo recomiendo. La ubicación es EXCELENTE, esta rodeado de supermercados y restaurantes, el underground esta a 1 cuadra y podes estar en cualquier parte de Londres en minutos.Tengo pensado volver a Londres el año que viene y sin duda voy a volver a Palmers!
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Del 23 al 27 de enero nos hospedamos en el hostel en habitación compartida (004). El 26 por la mañana descubrimos que nos habían robado todo el dinero que teníamos guardado en el locker. Inmediatamente avisamos en recepción, los cuales se portaron muy amables, pero nos dijeron en pocas palabras que no podían hacer nada, llamaron a la policía, la cual aparentemente, no podían venir porque era muy "invasivo" ya que habían muchas personas en la habitación (traducción, no nos importa lo que les pasó). Los del hostel nos dijeron que iban a revisar las cámaras, pero nunca pasó, aunque ya les habíamos mencionado que teníamos un sospechoso. Sentimos que tanto el staff como el manager, no tenían interés en descubrir quien nos robó, solo escribieron un reporte. Cabe mencionar que el candado que tenía el locker fue comprado en el mismo hostel. Lo único que recibimos del hostel fue un cambio de habitación, luego de exigirlo, ya que no nos sentíamos seguros y nadie hacía algo por nosotros. Además nos dieron acceso a una caja de seguridad que no usamos porque ya se habían llevado lo valioso que teníamos. Horrible experiencia, no vamos a volver y tampoco a recomendar.
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersOperations, Manager at Palmers Lodge Swiss Cottage
Responded Mar 16, 2018
Dear Customer, We are very sorry to hear about your experience. We always advise our customers not to leave any valuables inside the lockers under the beds, instead we provide safes at reception. A warning message is printed above every locker and we are doing our best to keep our customers safe at all time. We cannot assume any responsibility and we hope that our customers will take extra precautions when it comes to cash, phones, laptops and any other personal belongings. Our reception team tried to help you with this claim, however, the local police decided not to investigate this case any further and this is beyond our control. We are very sorry for your experience, Kind Regards,
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My favorite place to stay in London, I always book there when I visit the city. Friendly staff, very clean, excellent location , powerful wifi everywhere in the building, a kitchen you can use, free tea and coffee all day, what more do you want?
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersOperations, Manager at Palmers Lodge Swiss Cottage
Responded Jan 19, 2018
We are super happy to read reviews like yours. This makes us proud of what we are doing to make all our customers happy Many thanks for your lovely review Palmers Lodge Team
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Horrível no primeiro dia deixei o chinelo e perfume em cima da cama já levaram embora E a ninguém levantou um dedo para fazer alguma coisa pessoa fumando um cigarro meio (estranho) na entrada e alguns barulho estranho na noite no quarto tipo um casal
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Date of stay: December 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On the ground floor there is a single shower cubicle which is along side 3 toilets in a bathroom area. This is a co-ed space but only 1 shower which is a completely enclosed self contained with floor to ceiling door kind of cubicle. Totally private and I would suggest appropriate for an 11 year old.
There are more places to choose from in the London area.
PRICE RANGE
$50 - $114 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palmers hotel london
FORMERLY KNOWN AS
Swiss Cottage
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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