Palmers Lodge Swiss Cottage

Palmers Lodge Swiss Cottage

Traveler (806)
Room & Suite (275)
Dining (52)
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Avg. $42 /night, 11/3 - 11/4
$121
per night
$82
per night
$42
per night

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About

4.0
#6 of 209 hostels in London
Location
4.2
Rooms
3.8
Value
4.2
Cleanliness
4.2
Service
4.1
Sleep Quality
3.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Green
Historic Hotel
Languages Spoken
English, French, Spanish
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Game room
Billiards
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Vending machine
Darts
Evening entertainment
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared bathroom
Shared kitchen
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
Room features
Safe
Laptop safe
Room types
Non-smoking rooms
Family rooms

Location

40 College Cres, London NW3 5LB England
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
London City Airport
10.2 mi
See all flights
Heathrow Airport
13.1 mi
See all flights
Swiss Cottage
3 minUnderground
4.0
4.0 of 5 bubbles2,248 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Palmers Lodge Swiss Cottage garners appreciation for its historic charm and friendly atmosphere, with many guests enjoying the comfortable privacy curtains and the overall clean environment. While the amenities generally receive positive remarks, some do note the coziness of kitchens and bathrooms. The service is acknowledged for its friendliness and helpfulness, although a few guests have encountered inconsistencies. The value proposition elicits mixed reactions, as affordability is offset by concerns over hidden costs for some. Although the rooms' cleanliness and equipment satisfy several travelers, others point out the issues with space, noise, and upkeep. The hostel's location is largely seen as convenient due to its access to public transport and central London.
Location
Convenient
Atmosphere
Charming
Rooms
Cramped
Value
Mixed
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory

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2,248Reviews73Q+A100Room tips
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Detailed Reviews
Araceli G wrote a review Jul 2019
La Plata, Argentina
5.0 of 5 bubbles
Me encantó la estadía en este hostel!!! Le pongo un 10. Hermoso castillo inglés, grande, bien ubicado y cómodo! Y sobre todo, lo que más me gustó fue el personal, unos genios todos...Olivier is the best❤️Thanks for everything!!!
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersLodgeSC, Owner at Palmers Lodge Swiss Cottage
Responded Jul 24, 2019
Hi Araceli, Thanks for your amazing feedback. We are really happy that you enjoyed your stay in our hostel and hope to see you again in the future, you are always welcome! Michael, Reception Team
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Tess Murray wrote a review Jun 2019
2.0 of 5 bubbles
Room was fine with nice bunk beds. However despite having bolts on our locker, someone used bolt cutters and broke in and stole multiple people in my dorms stuff. The hostel was not at all helpful in this - suggested we email police rather than call and as compensation, offered us a single drink card. This is ridiculous. They would not give us or the police the names of the two people who checked out of our dorm this day. Who's to say it wasn't staff as well. Absolutely 0 help from hostel and an apology was not acceptable. How can we ensure the safety of our valuables in this circumstance.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty M, Manager at Palmers Lodge Swiss Cottage
Responded Aug 29, 2019
Hi tcmurray10, Thank you for your review. This was extremely unfortunate that this happened during your stay. We cannot cover the cost of any items stolen by other guests. We will of course help with any police investigation. We do offer laptop safes at reception. Once again I am sorry that this happened during your stay. Kind regards, Holly
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Svn T wrote a review May 2019
Caen, France
5.0 of 5 bubbles
It was definitly the best hostel Iever been in London, the staff is very kind, you have everything you need, the place is wonderful, the bed confy, and you have a kitchen, a bar, where you can meet people during some events like "fast friends" or during the karaoke.
It is very well located, don't hesitate, I highly recommend you this place :)
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty M, Team Member at Palmers Lodge Swiss Cottage
Responded May 24, 2019
Hey Thevy, Wow! Thank you very much for your wonderful review. We're glad you appreciated our facilities and took advantage of our events! Cheers for being a great guest, I'll pass on your kind words to our staff, we hope to see you again in the future. All the best, Josh Team Palmers
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zerothirteen wrote a review May 2019
+1
5.0 of 5 bubbles
Have stayed in this hostel two times, in a 6 bed female room.
Good place for London, not in the city centre but near a bus stop (20 mins journey to the city) and 2 underground stations. Finchley road is the nearest.
My floor had two bathrooms, female only and male - the showers in the cabins are right opposite the toilets. The windows are open so it's quite chill, but you can use other floor's bathrooms if you want. There's a hairdryer.
The beds have curtains, electric sockets and lights - imo that's the best thing a hostel can have.
There is a key card, free luggage storage - so i left my bag until check-in and after check out and walked around (great neighbourhood!)
McDonalds and Sainsbury's (in the mall) are nearby.
There's a bar at the ground floor, highly recommend. Breakfast £4, but I thought it's a bit much so didn't get it.
Lockers are free, but you need your own lock (£2 at reception), mind these are old thick lockers, so some locks may not fit.
Towels are for rent £2.
The lounge has free hot water and coffee for £1.

Second time of my stay there were a lot of teenagers on a trip and the noise was unbelievable. I wish the hostel didn't let children stay. But usually it's pretty chill.
A kitchen would be awesome. or at least free breakfast.

Overall, good experience, i'd stay again.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Duty M, Team Member at Palmers Lodge Swiss Cottage
Responded May 24, 2019
Hey zerothirteen, Thank you for the review! I am glad that you enjoyed the location aswell as the style and décor of the hotel. As for the noise you are most certainly welcome to report this to our front desk team who will be able to solve this issue straight away. As we are a boutique hostel we pride ourselves in offering cheap accommodation for all types of guests to showcase our great city and sometimes finding a balance to make everybody's stay can come with it's challenges. Future reference though we do have a kitchen! It's just next to the bar, it's small but mighty. Once again thank you for your comments and being a valued guest, we hope to see you again soon! Kind Regards, Josh Team Palmers
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darksnow wrote a review Mar 2019
Orleans, France
4.0 of 5 bubbles
séjour de 3 nuits.
dortoir mixte de 12 lits : 3 étages de lits x4
rideaux tout autour de chaque lit permettant de préserver une certaine intimité et de laisser ses affaires sur son lit le cas échéant (vous verrez pourquoi...) literie correcte avec draps et couette.
1 prise électrique (anglaise) + 1 prise usb (la mienne était un peu lâche mais fonctionnait)à chaque lit (condition sinequanone pour moi...)
1 casier pour les bagages pour chaque lit (mais totalement inadaptés en dimensions donc tous les bagages jonchaient la chambre!!!)
cette auberge a le charme authentique de "l'ancien" mais les moquettes commencent à être franchement défraîchies et les parquets pas vraiment nettoyables... ce qui ne donne pas à première vue une impression d'hygiène rigoureuse. malgré tout, les pièces où on attend vraiment l'hygiène (wc et douches) sont très régulièrement nettoyées et donc toujours propres : je ne me suis jamais retrouvé avec de mauvaise surprise !!!
le petit déjeuner n'est pas compris dans le prix mais à 4,5£ ce serait vraiment très dommage de s'en priver : œufs, charcuterie, fromage, pains, beurre, confiture, céréales,croissants, pains au chocolat, muffins, boissons chaudes et froides, fruits... le tout à volonté de 7 h à 10h
personnel multinational agréable.
hostel à 4 mn à pied de 2 lignes de métro : accès à tout londres.
un peu excentré mais quelque soit l'endroit où vous seriez, vous auriez de toute façon besoin des transports pour tout voir... (info que j'aurais aimé avoir : ça m'aurait évité d'hésiter quant à la position un peu excentrée...)
les vélos santander n'arrivent pas jusque là : c'est le mode de tansport que je vous préconise pour vous déplacer d'un point à un autre dès que vous rapprochez du centre
au total, un excellent rapport qualité prix
ENJOY !!!
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersLodgeSC, Front Office Manager at Palmers Lodge Swiss Cottage
Responded Mar 20, 2019
Bonjour Julio et merci infiniment d'avoir laisser un avis ultra detaille sur votre sejour chez nous. Nous sommes ravis de constater que vous avez passe de tres bon moments en notre compagnie. En esperant vous revoir tres bientot parmis nous lors de votre prochain sejour a Londres :)
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SoSo246 wrote a review Feb 2019
5.0 of 5 bubbles
The Hostel ist very close to the tube (Jubilee line). The Staff are friendly and helpful. Best thing are the curtains on each bunk, they give you a lot of privacy. I stayed here at two weekends in a female dorm, each time everything was tidy and clean.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Veronica M wrote a review Jan 2019
Bergamo, Italy
5.0 of 5 bubbles
Great place, near to the tube station! I loved to stay at the Palmers Lodge!!
very kind staff. clean rooms and cleaned toilets. breakfast is complete and at a very convenient price.
the city center is easily reachable by metro. the station is only a few hundred meters away
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Date of stay: January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersLodgeSC, Front Office Manager at Palmers Lodge Swiss Cottage
Responded Jan 17, 2019
Hi there 454veronicam! Thank you for your brilliant review. We hope to see you again very soon. Take care, Lina, Reception Team
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in t wrote a review May 2018
france
4.0 of 5 bubbles
i had a 24-bed-dorm but it vas very big and quiet. Indeed, the dorm is divided in 2 floors. On 2 second floor, you only have single bed (no bunk beds). Many beds have an electric socket. However I was assigned a bed without any. Fortunatelyn the staff agreed to swap beds as the dorm was not full.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palmers Lodge S, General Manager at Palmers Lodge Swiss Cottage
Responded May 19, 2018
Hey in t, Great to hear you got sorted out - there are only a few beds without sockets and we do our very best not to allocate our guests there when we can. We'd love to add another 4 sockets next to every bed but we are unfortunately limited by what we can do with the age of the building (140 years!) prohibiting any serious changes. Thanks so much for staying, come back soon! - Tom, Hostel Manager
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DaniAlayon wrote a review Apr 2018
Buenos Aires, Argentina
4.0 of 5 bubbles
Me hospede en octubre de 2017, y fue muy buena estadía!! Estuve en la habitación de 21 camas, y al ser tanta gente, la habitación es ENORME. El desayuno se paga aparte pero es riquísimo y tiene de todo, así que también lo recomiendo. La ubicación es EXCELENTE, esta rodeado de supermercados y restaurantes, el underground esta a 1 cuadra y podes estar en cualquier parte de Londres en minutos.Tengo pensado volver a Londres el año que viene y sin duda voy a volver a Palmers!
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Juan F wrote a review Feb 2018
1.0 of 5 bubbles
Del 23 al 27 de enero nos hospedamos en el hostel en habitación compartida (004). El 26 por la mañana descubrimos que nos habían robado todo el dinero que teníamos guardado en el locker. Inmediatamente avisamos en recepción, los cuales se portaron muy amables, pero nos dijeron en pocas palabras que no podían hacer nada, llamaron a la policía, la cual aparentemente, no podían venir porque era muy "invasivo" ya que habían muchas personas en la habitación (traducción, no nos importa lo que les pasó). Los del hostel nos dijeron que iban a revisar las cámaras, pero nunca pasó, aunque ya les habíamos mencionado que teníamos un sospechoso. Sentimos que tanto el staff como el manager, no tenían interés en descubrir quien nos robó, solo escribieron un reporte.
Cabe mencionar que el candado que tenía el locker fue comprado en el mismo hostel.
Lo único que recibimos del hostel fue un cambio de habitación, luego de exigirlo, ya que no nos sentíamos seguros y nadie hacía algo por nosotros. Además nos dieron acceso a una caja de seguridad que no usamos porque ya se habían llevado lo valioso que teníamos.
Horrible experiencia, no vamos a volver y tampoco a recomendar.
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PalmersOperations, Manager at Palmers Lodge Swiss Cottage
Responded Mar 16, 2018
Dear Customer, We are very sorry to hear about your experience. We always advise our customers not to leave any valuables inside the lockers under the beds, instead we provide safes at reception. A warning message is printed above every locker and we are doing our best to keep our customers safe at all time. We cannot assume any responsibility and we hope that our customers will take extra precautions when it comes to cash, phones, laptops and any other personal belongings. Our reception team tried to help you with this claim, however, the local police decided not to investigate this case any further and this is beyond our control. We are very sorry for your experience, Kind Regards,
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suzannevp asked a question Jun 2024
Medina, Ohio568 contributions4 helpful votes
are king or queen size beds available? cheers!
Frorian asked a question May 2024
London, United Kingdom
is there a bathtub in the shared bathroom?
Answer from Agi M
21 contributions
Hi, Unfortunately we don't have bathtubs in our hostel, only showers.
Lea B asked a question Jul 2019
Split, Croatia8 contributions
When is your check in time?
Answer from PalmersLodgeSC
1 contribution1 helpful vote
Check-in time is 2pm
ying_365 asked a question Jul 2019
8 contributions2 helpful votes
Hi, I am wondering if you have parking space?
Answer from Alice
3 contributions7 helpful votes
Yes, there is a large parking. No need to book in advance.
Answer from Maryann H
Tuggerah, Australia8 contributions1 helpful vote
On the ground floor there is a single shower cubicle which is along side 3 toilets in a bathroom area. This is a co-ed space but only 1 shower which is a completely enclosed self contained with floor to ceiling door kind of cubicle. Totally private and I would suggest appropriate for an 11 year old.
Piscuic wrote a tip Oct 2024
Luang Prabang, Louangphrabang, Laos5 contributions2 helpful votes
1.0 of 5 bubbles
"Part of the staff is up to themselves and abusing"
Read full review
Martin M wrote a tip Oct 2024
5 contributions
5.0 of 5 bubbles
"The eating area gets quite stuffy, crack a window. Do your self a favour for 7 pounds include the breakfast, it’s great."
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Helen G wrote a tip Sep 2024
1 contribution
5.0 of 5 bubbles
"I didn’t need parking but for some people it was a real bonus."
Read full review
Maya B wrote a tip Sep 2024
2 contributions
5.0 of 5 bubbles
"Bring earplugs, as some travelers declined to have their phone calls outside of the bunk room despite it being the middle of the night. "
Read full review
Sobon C wrote a tip Sep 2024
1 contribution
5.0 of 5 bubbles
"Untouristy area but great for neighborhood amenities, like post office, casual restaurants, multiple bus lines and tube/Overground lines."
Read full review
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PRICE RANGE
$51 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palmers hotel london
FORMERLY KNOWN AS
Swiss Cottage
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PALMERS LODGE SWISS COTTAGE - Updated 2024

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