The Rockwell is perfectly adequate for those visiting west London. It was about a 25 minute walk to the Royal Albert Hall and easy access via bus to Buckingham Palace. I wasn't expenting too much from the single room as I had read previous reviews and, yes, there was staining to the carpet and chair which could easily be remedied by the hotel spending a few pounds. Some noise from the road but that's to be expected in London. The room itself was adequate - nice to have a fridge (especially handy as there is a supermarket less than a minutes walk). I wanted to use the second pillow from the wardrobe....there was no case on it, I went down to ask reception to be advised there would be a pillowcase in the wardrobe - went back up, there wasn't! Tried phoning and phone didn't work so called on the mobile and reception brought one up. Good wifi downstairs in reception, could not get it to connect in single room 203. Only one sachet of tea / coffee (but more bags given when requested). On the whole, reasonably priced hotel, easily accessible, good reception, lovely common areas, room could do with a little TLC. With regards to the bribe, I thought this was actually not permitted by review sites and mentioned this to the receptionist who said it was a promotion for those who left 5* reviews...lol, I'll leave that there ;)…
My partner and I had the most pleasant stay at The Rockwell. The location of the hotel is excellent (5 mins walk to Earl’s court which is located on the Circle, District, and Piccadilly Lines). Hotel room we got was also very large for its price, and housekeeping ensured that the room was spick and span daily. The front desk staffs are also very attentive and the hotel atmosphere was very nice and cozy. We particularly enjoyed the garden patio because of the nice English summer, allowing us to enjoy the outdoor space in privacy.
Great location with an oasis of a garden. The staff are friendly and the outdoor dining and drinks area is very pleasant. We look forward to exploring more Rockwell properties in London on our next visit from the United States. A great experience.
Firstly to explain the title i was in room 303 a small single is fairly generous it was really small but wait , why 5 star ... Its London the walls good no noise location phenomenal really handy with the tube for everywhere. The real 5 star is staff great cheery folk with an amazing memory who really impressed I only stayed 2 nights but they so impressed me with remembering i liked 2 cups of black coffee in the mornings breakfast was an extra but it was great . To the owners thankyou for those great people and well done on a great business .
Great location, first time to London by myself and enjoyed walking around the area which is not overly crowded. Walking distance to the Natural History Museum and Hyde Park and a very short walk to Earls Court station which was nice and easy arriving from the airport. Stayed in the Standard single room and it was clean and spacious - exactly like the photos and perfect for my stay. Building felt very safe with 24 hour reception who were very friendly and helpful. Definitely will stay again :)
I stayed here in January and despite booking a couple days in advance, I paid a very low price for my single room I stayed in. The hotel was clean if a bit (maybe a lot) dated. My room gave off a dormitory vibe; no decorations or anything and a bit small, but comfortable and quiet, which is all I really ask for. If you are looking to spend time in your room while on holiday, perhaps this isn't the hotel for you, but if you are looking for a great place to sleep and recharge before exploring London, this is it. It's in a very nice area, about 5 mins walk from Earls Court station and a co-op.
Lovly Hotel and location, the staff were fantastic, allowed us to leave our luggage in the morning for free, when we checked in later in evening to our suprise we had a room upgrade to garden view and balcony along with two free desserts, the trip was for my Husbands birthday and our last weekend away before our babys due, (very accommodating easy assess room and extra pillows) was icing on cake after a lovly day in london, (was lovly having breakfast next day outside on balcony), thank you will definitely recommend 👍
So we was looking at the image on booking.com and then looking at the actual catfish that was called the rockwell! Must admit guys you got the one star because we couldn’t give none! They put us in a room next to reception! Awkward as hell.. then we entered the room to no pillowcases! And pillows thrown into a corner! I was slightly worried that the room had only been half turned! To then go back to receptionist to be told ‘oh sorry we don’t have any clean pillowcase’s yet’ Then when they did have clean pillowcases, me and my partner had just shared an intimate moment to then have housemaid come into the room with out knocking or saying hello to just stare at us.. then after a moment gathered she asked ‘would you like your pillowcases?’ In total shock i just said yes!.. After the first few hours of being there.. me and my partner notices that the noise from surrounding people was like an amplifier in the room! We then had a row ourselves over leaving or not.. The only good thing that the rockwell did do was to compliment my partner when we was checking in, only time one of us smiled being there! Thank you and hope you learn from failures, as we learned not to return! All the best in the future…
Booked here at the last minute as the hotel that I had booked was totally unacceptable, so saved our weekend from being a disaster. Really great helpful reception staff had a lovely garden room with everything we needed. Breakfast was good plenty of choice and nice quality with a friendly atmosphere. Only about 5 mins from Earls Court tube, 10-15 mins to the museums. Would definitely stay here again.
The price in November was obviously lower than it is usual for this hotel (it was just a moment after easing of covid rules for travellers) so considering the price the value was great. Earl's Court or Hammersmith are usually the areas where I stay when I am in London and I cannot recall staying in such generous place in terms of size and cleanliness of the room in that area for that price. Yes, furniture might be a little outdated, but there was everything needed, clean and the bathroom seemed refubrished and was fresh and clean as well. Even though the hotel was suprisingly quiet I got the room directly next to elevator which meant that starting from 6 am my wall was constantly bumping and banging everytime the elevator moved. But I am quite used to it, seems that happens to me everytime everywhere. ;-) Bed might be a little harder. I would consider staying there again but if the price would be 20% and more higher there are definitely other options with better value in the area.…