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2/4/2018 2/5/2018
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    Brook Green Hotel

    170 Shepherds Bush Road | Hammersmith, London W6 7PB, England
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    2/4/2018 2/5/2018
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    $149
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    Traveler (189)
    Room & Suite (58)
    Dining (15)
    Overview
    • Excellent58%
    • Very good30%
    • Average6%
    • Poor4%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Free Parking
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (355)
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    1 - 5 of 310 reviews

    Reviewed 3 days ago

    I stayed here whilst working at the olympia exhibition centre - so the location is good. That aside there were lots of small problems with my booking - I called specifically to arrange a double mattress to be put on to the twin beds -...More

    Thank vintage998
    Response from Matt N, General Manager at Brook Green HotelResponded yesterday

    Hi vintage998 Firstly, thank you for giving us the opportunity and choosing to stay with us. Reading through your review is quite saddening, as you rightly pointed out, if it was just one thing then perhaps it could be overlooked, however I fully appreciate you...More

    Reviewed 2 weeks ago via mobile

    Whilst we were having a relaxing pint, 2 very large Rats scurried over our feet. Next to the kitchen doors outside. Avoid food with all costs ! I did used to like this pub but the way the manager dismissed the issue was disgustingMore

    2  Thank Alex F
    Response from General M, General Manager at Brook Green HotelResponded 1 week ago

    Hi Alex Thank you for taking the time to get in touch. I 100% appreciate your concerns - we certainly do not take such issues lightly. We have contracted specialists that are dealing with the situation, and whilst our garden is obviously adjoined to the...More

    Reviewed 2 weeks ago via mobile

    Do not visit this gastropub/hotel. Whilst enjoying drinks in the private garden we were subject to rodents running over our feet. When consulting the management we were told that preventive measures were in place despite a rat crawling down the drain pipe next to the...More

    Thank Louis K
    Response from Matt N, General Manager at Brook Green HotelResponded 6 days ago

    Hi Louis Thank you for taking the time to get in touch. I 100% appreciate your concerns - we certainly do not take such issues lightly. We have contracted specialists that are dealing with the situation, and whilst our garden is obviously adjoined to the...More

    Reviewed 4 weeks ago

    I stayed here with my mum when we visited the Olympia Horse Show which is in easy reach of the hotel if the weather is nice! We booked a taxi which was £10. The Hotel is very close (walking distance) from Hammersmith train and tube...More

    Thank Horseygirl91
    Response from General M, General Manager at Brook Green HotelResponded 4 weeks ago

    Hi Horseygirl91 Thank you for taking the time to leave such a detailed review. So pleased you enjoyed your time staying with us. I do hope you don't leave it until next year's show to come back! Have a great Christmas and a very happy...More

    Reviewed 4 weeks ago via mobile

    I just wanted to say a huge thank you to everyone at the Brook Green Hotel for making our work Christmas party a night to remember! A special thank you goes to the waitress who served us (sorry I cannot remember her name) but she...More

    Thank Aakashtilwani
    Response from General M, General Manager at Brook Green HotelResponded 4 weeks ago

    Hi Aakashtilwani A huge thank you to you and your team for being such a pleasure to host!! Ania (your waitress) said she had great fun taking care of you for the evening. The whole team are very grateful for your kind words, but especially...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $158 - $193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Business Hotel in London
    • #125 Family Hotel in London
    • #147 Romantic Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 17
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Priceline and TripOnline SA so you can book your Brook Green Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Brook Green Hotel London, England
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    Traveler (189)
    Room & Suite (58)
    Dining (15)
    Pool & Beach (2)
    Hotel & Grounds (108)
    Bathroom (12)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    jmc0821
    February 25, 2017|
    AnswerShow all 7 answers
    Response from Jayne B | Reviewed this property |
    Yes there is a menu, lots of choice, cooked breakfast, eggs Benedict's with salmon, which I had and was delicious. Also you can help yourself to cereal, bread/toast jam, fruit juice, etc.
    1
    Vote
    gillian p
    August 31, 2015|
    AnswerShow all 6 answers
    Response from molly057 | Reviewed this property |
    Sorry only just saw your question ... We used just park and paid £10 for 48 hours in a private driveway just around the corner from the hotel
    0
    Votes
    Flubetti
    June 30, 2015|
    Answer
    Response from General M | Property representative |
    There is no gym at the hotel. However there is a gym 2 minutes walk away that does a day pass for £6. Hope that helps!
    0
    Votes
    Room Tips
    "Room 9 very nice overlooking the park."
    Read review
    "all rooms are great"
    Read review
    "If a light sleeper ask for a room at the rear away from the main road."
    Read review
    "Try room no 8"
    Read review
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