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Shaftesbury Hyde Park International

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#327 of 1,078 Hotels in London
Certificate of Excellence
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Shaftesbury Hyde Park International
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1,433 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Austria
Level Contributor
194 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 days ago NEW

The hotel is clean but the rooms are quite small. However fully furnished with everything and a small bar. Staff polite and helpful. However also if you have paid already a month before with the credit card and it has already booked from your account, if you do not show your credit card you do not get the room, even... More 

Helpful?
Thank Mario44globetrotter
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Mario44globetrotter, Thank you so much for a lovely comments. Regarding the payment, I hope you appreciate the fact that we are being cautious as it is done without card holder being present and we do not know whose card being used. I hope that clarifies and will see you again soon. Warm regards, Lina Duty Manager More 

Omagh, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

Booked a four night stay a month in advance, through Booking.com, but when I got to the hotel they tried to fob me off with a maintenance problem that they said meant they would have to relocate me to their sister hotel in Paddington. I didn't agree as I'd specifically booked Bayswater as I'm familiar with the area and as... More 

Helpful?
Thank cathmac59
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear cathmac59, Thank you for your detailed feedback. Whilst we did suffer awful maintenance issue, I am happy we managed to accommodate you and make your stay memorable. We look forward to your next visit. Regards, Lina, Duty Manager More 

Worthing, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW via mobile

Turned up and was rudely told by the receptionist to wait to book in and to go and sit down. Waited for 20 minutes whilst the receptionist booked in another guest. The booking in process was lets say not slick! Spent an eternity clicking the mouse eventually booking the guest in. We were then called up to be told that... More 

Helpful?
Thank DJeffery1971
1 review
Reviewed 4 days ago NEW via mobile

Good location, friendly staff, very clean and comfortable. Possibly the world's smallest bar but did the biz, complementary drinks on arrival welcome. Just right for a short reasonably priced, stay in London.

Helpful?
Thank Andgela
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Andgela, I am delighted to hear that you enjoyed your stay with us at the Shaftesbury Hyde Park International, I would like to Thank you for your great comments towards the hotel. While the Team looks forward in hosting you again, we also remain at your service for any assistance. Warm regards, Lina, Duty Manager More 

Level Contributor
3 reviews
Reviewed 6 days ago NEW via mobile

The hotel staff was very welcoming, friendly and helpful upon arrival. We had a room on the ground floor. Rather small, but very clean and comfortable. For a London hotel near Hyde park the price seems correct. Two tube stations are very near to the hotel: one for the central line and one for circle and district lines. The 94... More 

Helpful?
Thank cara s
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear cara s, Thank you so much for a wonderful feedback. We look forward to your next visit. Warm regards, Lina, Duty Manager More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

Rooms small but very clean. Pleasantly surprised. Reception staff nice and check in went smoothly, complimentary glass of orange juice on arrival. Would definatly recommend and will consider booking if we are back in the area Thank you

Helpful?
Thank A TripAdvisor Member
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Guest, What a great review. We thank you for staying with us and apprentice your very positive feedback. All our staff geared towards making your stay a special and unforgettable experience. We look forward to welcome you back to Shaftesbury Hyde Park International. Warm regards, Lina, Duty Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Top location, we were given excellent service from all the staff. Lovely clean rooms, comfy bed,had a good night sleep on both nights of our stay. Would stay here again next time we visit this area,also close to Queensway & Bayswater Tube. Restaurants, cash machines bars etc a minutes walk from hotel.

Helpful?
Thank Michelle M
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Michelle M, What a lovely review, thank you for taking the time to share your stay experience with us. We must admit, the location is the best you can get in London. Looking forward to having you stay with us again. Warm regards, Lina, Duty Manager More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Pricey for the size of the rooms. A bit noisy. All night it felt like someone was moving a door or the AC for the hallways made too much noise. Good area, clean building. Recommended buy hope they can fix the noise and lower prices.

Helpful?
1 Thank Akinin
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Akinin, Thank you for the feedback. Sorry for the noise and inconvenience caused. Hope you will grant us another chance in the future so we can make it up to you. Warm regards, Lina, Duty Manager More 

Bengtsfors, Sweden
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

The hotel is nice and clean with a welcoming atmospere! The rooms are pretty small, as most hotels in London! What I would like to emphasize is the hotel staff! What a bunch of wonderful and serviceminded people. No doubt about it at all, they are the hotels biggest accesses!

Helpful?
Thank JLBjerkansmo
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear JLBjerkansmo, Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay and found our location excellent for all your needs. We pride ourselves on our friendly and attentive staff, who endeavour to provide all our guests a comfortable and helpful service. We look forward... More 

Denmark
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

I spent 5 nights here as I was attending a conference nearby. I love the location - 1 min from the Tube (Queensway & Bayswater), and a step away from Hyde Park. The staff was super sweet and helpful. The room was great and the bed was comfy. Didn't mind at all that the room was small - that's typical... More 

Helpful?
Thank Sallyogaretreats
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Sallyogaretreats, Thank you for your review, we are so pleased that you had a fantastic stay with us from both a product and service point of view, and that you thought everything was perfect. As 'hoteliers', it makes our day to read your feedback and please be assured I will share this with the team. We look forward to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available

Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Location: United Kingdom > England > London
Price Range: $106 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England
Hotel Style:
#233 Luxury Hotel in London
#254 Business Hotel in London
#351 Romantic Hotel in London
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Questions & Answers

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Questions? Get answers from Shaftesbury Hyde Park International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Also if it is paid a month in advance and you stay just for one night do not forget your credit card!!!”
 of 5 bubbles Mario44globetrotter, 2 days ago | Read review
“Upper floor likely quieter for any possibility of street level noise.”
 of 5 bubbles TobiasStanley, 3 weeks ago | Read review
“Don't expect a massive room this is London, Single glaze so road noise can be heard for light sleepers”
 of 5 bubbles BlogBear, 4 weeks ago | Read review
“Top floors have decent views.”
 of 5 bubbles TheresaK320, Oct 12, 2016 | Read review
“for overnight stay to tour london perfect hotel”
 of 5 bubbles marieforde, Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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