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Shaftesbury Hyde Park International

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#328 of 1,072 Hotels in London
Certificate of Excellence
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1,399 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Gaillimh, Galway, Ireland
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

i liked the small room . they were very clean and loved the outdoor seating area .quite location slept brillant aircon was a blessing .staff very helpful and it was near lovely restaurants and the trains .

Helpful?
Thank marieforde
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear marieforde, Thank you so much for a kind words. It is our eminent pleasure to achieve total guest satisfaction. Please let me know next time in London so we can look after you. Warm regards, Lina, Duty Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel for my son and his girlfriend as they were going to London to celebrate as they had got engaged. I asked the hotel to look after them, which they did but went much further and I have to say the hotel and staff -especially Lena - were wonderful. They had decorated the lovely room that they... More 

Helpful?
Thank Sharon F
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Sharon, Thank you so much for the lovely review. It was our pleasure to make your sons stay even more special on this occasion. I sincerely hope to see you your son and his lovely fiance back. And I would really love to welcome you at the Shaftesbury Hyde Park International. Warm regards, Lina, Duty Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

After we were told at our hotel (Grand Royal Hyde Park) that they could not give us our room, we were relocated in this hotel. The manager Lina was very friendly and tried to make our stay as comfortable as possible, I assume she could see that we were quite unhappy that our vacation had started with this negative experience.... More 

Helpful?
Thank Christine B
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Christine B, Thank you for your feedback following your recent stay with us. It is with great sadness I have to acknowledge that I was unsuccessful to make your stay memorable in good way as it reflects on the low score. I sincerely hope you will give us another chance in the future. And just to let you know... More 

Bournemouth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We we really disappointed with this hotel.We booked a really good deal through Trivago on a super saver only for the hotel to leave us stranded when they just cancelled it. I presume they sold our booked room for more money at the last minute. The manager was awful the staff couldn't care less. DON'T STAY THERE. If this is... More 

Helpful?
Thank RoystonGold
Dublin
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly the bedrooms are tiny - a lot of reviewers have said this and they are not lying - not enough room to walk both sides of the bed and if you had a large suitcase I am not sure where you would put it. However I knew this before booking - I am much more interested in the location... More 

Helpful?
Thank LIVERZEB
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear LIVERZEB, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having taken the time to share this lovely review following your recent stay with us. I was pleased to see that despite your concerns regarding the size of the room your overall impression of the hotel remains a positive one.... More 

Walton-on-the-Naze, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is located less than 5 minutes away from the main road and all local buses and underground. Very quiet as it is on a pretty leafy side street. Staff are all superstars and I actually enjoyed the "free" breakfast which is served in the basement restaurant. However, if you are expecting a room that is of normal size, don't... More 

Helpful?
Thank AlastairUK
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear AlastairUK, Thank you very much for taking the time to share this review after your recent stay with us. I was pleased to see that in spite of your concerns regarding the size of the room, impression of the hotel remains positive, and that the service provided by the team has contributed positively in your stay. Do not hesitate... More 

Shrewsbury, United Kingdom
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here last week for a 5 day visit to London. From check-in to check-out the stay was fabulous. Cold drinks offered on arrival, every member of Staff we met were so pleasant and helpful, check-in was fast and efficient. We were upgraded to a Club Room, which faced the front of the Hotel, complimentary fruit and soft drinks... More 

Helpful?
Thank Miffed1
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Miffed1, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having shared this wonderful review! I am delighted to see that the quality of the service as well as the little extra touches provided in your room contributed to an enjoyable stay. Please do not hesitate to contact me directly... More 

Exeter, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

A good hotel, short walk from Paddington Station. We were welcomed with a cold drink and a cheerful receptionist. Very clean room with complimentary fruit and soft drinks. Small bathroom but well fitted, spotlessly clean plenty of soft towels and toilettries.

Helpful?
Thank moira m
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear moira m, Thank you so much for staying with us at the Shaftesbury |Hyde Park International. It is our great pleasure to see you so pleased with all the extras and stay in general. We look forward to your next visit. Warm regards, Lina, Duty Manager More 

Louisville, Kentucky
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was part of a package that I booked through a tour company. I loved the location, it's nestled close to the Bayswater & Queensway stations so it was very easy to travel to most of London. The staff was superb!!! My reservations were incorrect due to an error of the tour company I used, and the property manager,... More 

Helpful?
Thank Leahb4
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Leahb4, On behalf of the entire team here at the Shaftesbury Hyde Park International, thank you very much for having shared this wonderful review! I am delighted to see that the quality of the service as well as the little extra touches provided in your room contributed to an enjoyable stay. Please do not hesitate to contact me directly... More 

Cluj-Napoca, Romania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel with good location close to the underground station Queensway and Bayswater easy to go to any part of London. Room was clean and the staff was very polite and helpful. Highly recommended. Thanks

Helpful?
Thank Andrei P
Lina L, Manager at Shaftesbury Hyde Park International, responded to this review

Dear Andrei P, Thank you very much for having taken to Tripadvisor to share this lovely review! I am delighted that we were able to provide you with such a wonderful experience on this occasion and look forward to personally welcoming you back in the not too distant future. Warm regards, Lina, Duty Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Shaftesbury Hyde Park International

Address: 52-55 Inverness Terrace | Hyde Park, London W2 3LB, England
Location: United Kingdom > England > London
Price Range: $129 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaftesbury Hyde Park International 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Shaftesbury Hyde Park International Hotel London
Shaftesbury Hyde Park International London, England
Hotel Style:
#237 Luxury Hotel in London
#255 Business Hotel in London
#352 Romantic Hotel in London
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