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Room & Suite (522)
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About

#8 of 1,170 hotels in London
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Combining architectural heritage with contemporary design, Hotel Cafe Royal is a modern grand hotel in the heart of London's West End between Mayfair and Soho. The hotel features 159 guestrooms and suites have been created in a contemporary yet refined style. Two-Michelin starred Alex Dilling at Hotel Café Royal flips the switch on gastronomic French cuisine in an intimate 34 seat dining room. The Green Bar is the perfect place to relax and unwind with a cocktail. The award-winning traditional afternoon tea service is served in the ornately gilded Grill Room (established 1865) is the place to indulge in a glamorous setting. Cakes & Bubbles, fronting vibrant Regent Street, is a dessert and Champagne experience by the legendary Spanish Pastry Chef Albert Adrià. The Gallery at the heart of the hotel serves contemporary twists on Mediterranean classics. To complete the experience, the wellbeing centre, Akasha Holistic Wellbeing, is an urban retreat spanning over 1,200 sqm featuring an 18m pool, sauna, steam room, Jacuzzi and gym and offers a range of treatments and classes.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Hammam
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
Iron
Refrigerator
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Charming
Languages Spoken
English, French, Russian, Italian
5.0
2,428 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Café Royal enjoys a reputation for its elegant ambiance and historical charm, with many travelers expressing their admiration for its sophisticated decor. The hotel's luxurious amenities, including a well-regarded spa and fine dining options, along with the professional and friendly service, are frequently praised. Guests appreciate the immaculate cleanliness and spacious, quiet rooms. Although the central location is a highlight for its proximity to attractions, some guests feel the prices are steep, prompting discussions about the overall value.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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2428Reviews25Q+A100Room tips
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Amrita S wrote a review Feb 19
1 contribution
I stayed here for a night with my partner as part of our anniversary celebration. The service was brilliant from start to finish (shout out to Maria from Guest Relations for making our stay extra special and looking after us for the whole weekend). Our room was spacious, comfy and clean, and the marble bathroom was beautiful! The spa facilities were also great, especially given the central location of the hotel. All in all, a very relaxing and enjoyable experience - we will definitely be visiting again!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 days ago
Dear Amrita, Thank you for taking the time to write a review of your recent stay at Hotel Cafe Royal. It was a pleasure to read and Maria will be delighted to hear that she made such a difference to your visit. We look forward to welcoming you back to stay with us again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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peterhU8855DU wrote a review Mar 2022
Sursee, Switzerland428 contributions
Hotel's Favorite
The very best hotel right in the ❤️ of London! The location is unbeatable, right next to Piccadilly, the staff is simply the best and the Hotel and its rooms are incredible. There’s only one place to stay in London if you what to have the best of the best! And the Spa is heaven on earth, one of the best massages I have ever had. Thank you 🙏🏻
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded Mar 15, 2022
Dear peterhU8855DU, I am thrilled to know that you enjoyed your stay so immensely. Thank you very much for your wonderful comments about our rooms, spa and location and we hope that we will be able to welcome you back to our Hotel for a pleasant stay with a high-quality, efficient and friendly service . Kind regards, Managing Director Guillaume Marly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam P wrote a review Feb 19
1 contribution
I recently had a 60-min aromatherapy treatment at Akasha and it was a luxury and relaxing experience. The therapist Victoria truly listened to my requests and I felt benefits of the massage on my body in the following days. I was offered different massage oils prior the treatment and after it, the therapist provided me some recommendations according to my body needs. I will definitely return!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 days ago
Dear Sam, Thank you for your kind review and wonderful feedback, it is a pleasure to read that your Aromatherapy treatment with Victoria was relaxing and beneficial. We sincerely look forward to welcoming you back for another rejuvenating experience soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark C wrote a review Feb 9
London, England, United Kingdom8 contributions
I had dinner here with friends recently and was blown away by the quality and service. Despite being next to Piccadilly Circus it's a real haven of tranquility. The staff go the extra mile and Hassan, who was taking care of our table, was the consummate professional - courteous, knowledgable, available when we needed him and inconspicuous when we didn't. It was raining as we left, as we hesitated at the entrance another staff member appeared with a complimentary umbrella. I think that says a lot about how determined they were that we went away feeling good about the experience.
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Date of stay: January 2024
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 1 week ago
Dear Mark, Thank you very much for taking the time to write your review, Hassan will be delighted that his courteous service and attentiveness made for such a wonderful experience. We hop to welcome you back to Hotel Cafe Royal again soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wasmi A wrote a review Feb 6
4 contributions
It’s my home a way from home and Marie-Charlotte made everything easy and amazing, I don’t think I’ll ever stay in any other hotel in London except cafe Royal and I must recommend the Akasha spa is the best and thank Fatima for an amazing experience the massage was amazing. I’m definitely gonna go back. And I must salute the concierge guys. They are so professional, and make everything easy.
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Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: Breakfast is so good and delicious. I highly recommend to eat there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 2 weeks ago
Dear Mr Al Wasmi, Thank you for taking the time to write your review, Marie-Charlotte, Fatima and the team were delighted with your comments and we sincerely look forward to welcoming you "home" for your next visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew S wrote a review Feb 1
1 contribution
I stayed @cafèRoyal for my birthday in January. The service was exceptional and the food was devine, the Spa is literally the of the best in central London, side note, ive never felt a jacuzzi so powerful on the turbo boost setting. A big thank you to Pearson in particular whom graciously and attentively showed me around the hotel grounds, with the amenities and classy atmosphere it was honestly top notch, making me comfortable throughout. The Guest Relations team on the whole went above and beyond. As I stated when I was leaving, I will definitely be back. Thanks again :)
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Arrive on time to fully enjoy the immersive experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 3 weeks ago
Dear Matthew, What a wonderful review! I do agree that there is nothing better than a relaxing rest in a jacuzzi and I am so glad that you enjoyed everything we had to offer. Pearson will be delighted with your feedback and we very much look forward to welcoming you on your next visit. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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borderbouncer wrote a review Jan 2024
Los Angeles, California27 contributions
Fantastic but short stay. Great walkable location for tourists. Hotel has an interesting history - the character in the building is felt - the guest rooms are entirely modernized and well appointed. The staff is incredibly attentive. Beds are comfortable. My only negative was the spa could not accommodate my requested time window with a few days advance notice and never responded to a follow up inquiry when they incorrectly assumed my gender and I thought that might have influenced their ability to allocate an appropriate masseuse.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 weeks ago
Dear Borderbouncer, Thank you for taking the time to write about your visit to stay with us at Hotel Cafe Royal. It is wonderful to know that you appreciated the our wonderful team of staff and our rooms. We very much hope to see you again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ishani A wrote a review Jan 2024
1 contribution
I think this hotel was phenomenal! A very stylish yet cozy hotel. We loved our experience here and the staff was absolutely incredible. They were ready to help us with any little thing we needed and they definitely added to how amazing our stay was. One of the best things about this hotel is the LOCATION. We were able to walk almost everywhere - we only needed to cab to the further places but this placed was very walkable to shopping, restaurants, and attractions.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Walk anywhere and everywhere! And if you have to go further, the hotel will help call a taxi for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 weeks ago
Dear Ishani, Thank you very much for your feedback regarding your recent stay with us, we must agree our location is ideal for those wishing to take a short stroll to do some shopping or find a good restaurant for an evening meal and I am delighted that in staying with us you were able to make the most of the area around us. The team and I hope to see you back with us again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jenny wrote a review Jan 2024
1 contribution
I have tried afternoon tea at many places, but the one at Hotel Cafe Royal definitely stands out.The setting and atmosphere of what was once Oscar Wilde Lounge is fantastic.  The splendid Rococo-style architecture and live piano music make the atmosphere extremely languorous and comfortable.Every dish is delicious, the sandwiches are rich in flavor, and the cakes are sweet but not greasy.The most outstanding part is undoubtedly the luxurious service here.Special thanks to Samantha and Shekhar.  Their professional knowledge and kind smiles ensured that I had the best afternoon tea experience possible. With their help, my partner and I chose the tea that suits us best from a wide variety of teas.Hope I will be back again in the near future!
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 weeks ago
Dear Jenny, Thank you very much for taking the time to review your visit to afternoon tea at Hotel Cafe Royal. Shekhar and Samantha will be delighted that their care and attention helped you to make a personalised choice for your selections. This is crucial to your enjoyment of the experience and we sincerely hope you will be able to visit us again very soon. Kind regards, Guillaume Marly Managing Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yinzhou Xu wrote a review Jan 2024
Bristol, United Kingdom1 contribution
The hotel's decoration is full of classical art atmosphere, and the bathroom in the guest rooms gave me a perfect bathing experience. I love this bathroom so much! Everyone here can make you feel meticulous care. Thanks to the front office for preparing champagne and desserts for us. The hotel's location is also very convenient, but it doesn't hinder you from sleeping because the sound insulation in the room is very good. I will choose this place again next time I come to London!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guillaume Marly, General Manager at Hotel Café Royal
Responded 4 weeks ago
It sounds as if you had a wonderful visit to Hotel Cafe Royal! Thank you for taking the time to write such a fantastic review for your stay and we sincerely hope you will be able to join us when you are next visiting London. We look forward to seeing you again soon. Kind regards, Guillaume Marly Manging Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$901 - $1,120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cafe royal hotel london
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross / Soho
NUMBER OF ROOMS
159
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CAFE ROYAL - Updated 2024 Prices & Reviews (London, England)

Frequently Asked Questions about Hotel Café Royal
Which popular attractions are close to Hotel Café Royal?
Nearby attractions include Strawberry Tours (0.2 miles), On The Rocks Bar Crawl (0.1 miles), and London Party Pub Crawl (0.1 miles).
What are some of the property amenities at Hotel Café Royal?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Café Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Café Royal?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Hotel Café Royal?
Conveniently located restaurants include Green Bar at Hotel Café Royal, Leicester Square Kitchen, and Hard Rock Cafe London Piccadilly Circus.
Are there opportunities to exercise at Hotel Café Royal?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Café Royal have airport transportation?
Yes, Hotel Café Royal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Café Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Café Royal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Café Royal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Café Royal?
The staff speaks multiple languages, including English, French, Italian, and Russian.