Dorsett Shepherds Bush London
58 Shepherds Bush Green, London W12 8QE England
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Room & Suite (410)
Dining (52)
About
#406 of 1,207 hotels in London
Location
4.2
Cleanliness
4.7
Service
4.2
Value
4.1
GreenLeaders Gold level
In the heart of Shepherd's Bush in West London, Dorsett Shepherds Bush is close to Westfield Shopping Centre and the Olympia Exhibition Centre. The area boasts an excellent transport and communications network, served by four underground stations and rail, all within a 30-minute drive to Heathrow Airport.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Location
92Great for walkers
Grade: 92 out of 100
147Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
Contact
58 Shepherds Bush Green, London W12 8QE England
Getting there
Shepherd's Bush MarketUnderground3 min
Goldhawk RoadUnderground4 min
Rental CarsSee rental cars from $25/day
2248Reviews71Q+A100Room tips
Reviews
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Down to London for a weekend. The hotel is great. The receptionists were wonderful; Esther was particularly helpful. Rooms spacious. Lost a point because their English Breakfast fell way below the standard expected for £20/person. The chef needs to learn how to cook fried eggs or change jobs and start manufacturing hockey pucks! I changed to poached and that was ok. All tepid though. Perhaps it had all been standing waiting for the waiting staff to take them out.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stayed one night mid-week as we were vsiitng Telvison Hosue nearby. Very good location for Shepherds Bush Emipre (next door), TV studios, Westfield Shopping, & Shepherds Bush Market. Upmarket hotel, nice decor but a bit bland maybe, but no other 4 or 5 star hotels in the vicinty. Popular with Chinese airline crew, presumably as its Chinese owned. Bar was nice but we couldnt get coffee in the lounge or bar , which is odd. Breakfast was Ok , but not good value, our English was overcooked.
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Date of stay: March 2023
Rooms
Location
Service
Room Tip: Our corner room had no view at all and although large was dull
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I stayed for 10 days and felt at home. All staff members really supportive and friendly. I came for business and everything went well. Strongly recommendable! Esther from front desk outstanding! Management really involved
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I stayed in Dorsett Shepherd’s Bush for one night in a work trip. I arrived quite late but encountered some great staff on the front desk and the lovely Hilary upgraded my room to a suite which was a wonderful and welcome surprise. When I went down to thank her, I was also given a complimentary free drink. The staff were so friendly and warm. The decor of the hotel is really cool and I loved all the little touches. The only downside and why I’m giving my stay four rather than five is that the breakfast wasn’t great. I think there definitely could be improvements made in this area. Saying that, I wouldn’t hesitate to stay at the Dorsett Shepherds Bush again.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 2 days ago
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. Thank you for mentioning Hilary and the fantastic service she provided. I am sorry that the breakfast is not up to your expectations and I will be looking at a further improvement in this area. I look forward to seeing you again in the near future. Kind regards Erol & the team at the Dorsett London Shepherd’s Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, quality of rooms and WOW breakfast. The staff were really welcoming and positive. Akhila at reception looked after a couple of housekeeping related matters swiftly. Great choice for close access to heart of central London
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 3 days ago
Thank you very much for your beautiful 5 star review. I am delighted to read that you had a such a great stay with us and your feedback about the team and Akhila is fantastic.it is so great to read your feedback about the rooms and breakfast as well. We are really looking forward to welcome you back to Dorsett London Shepherd's Bush. Kind regards Erol & the team at Dorsett London Shepherds Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel experience was a pleasant surprise. The entrance and foyer were attractive. Our room was on the 8th floor and the view was nice! The room was small but manageable and it was kept clean and tidy. The staff were really helpful. I asked for a bottle opener and it was sent to my room promptly. The staff at the Reception were very helpful in providing directions, when asked. There are restaurants around. Sainsbury and Tesco are also just across and there’s the Shepherd’s Green market at the back. There’s a bus stop just in front of the hotel and others nearby. The underground is nearby, just few minutes walk round the corner. Taking everything into consideration, I found this hotel having all the positive features and definitely come and stay here , when I come next.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 6 days ago
Thank you very much for your review, I am delighted that you enjoyed your visit to the Dorsett Shepherds Bush. I look forward to welcoming you back again soon. Kind regards Erol & the team at the Dorsett London Shepherd’s Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a regular hotel user due to work commitments, I’ve have never experienced such an immense level of customer service since visiting Dorsett Shepherds Bush. I’d like to acknowledge and commend Esther from reception who continually goes above and beyond for all her guests as soon as they enter the hotel premises. With such a warm smile and greeting, her level of service would never go unnoticed. With a wealth of knowledge about the surrounding area, recommendations of things to do and see, she is a true asset and absolute credit to the team at Dorsett. As a work traveller it’s great to see how many of my colleagues know Esther personally which goes to show the high standards of service she provides to everyone using the hotel. The rooms, facilities, location and hotel itself are fantastic as is the staff. A high recommendation I’m willing to pass onto anyone looking to stay in the London area. …
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 3 days ago
Thank you very much for your fantastic 5 star review and we really appreciate your loyalty with us. We are extremely pleased to read that you had a such a great stay with us and it is really nice to read your comments about the rooms and facilities. It is even better to read your feedback about the team and especially Esther will be really happy. It is really amazing to read your feedback about the level of service she provided. We are really looking forward to welcome you back to Dorsett London Shepherd's Bush. Kind regards Erol & the team at Dorsett London Shepherds Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Super friendly staff, Rosie was very welcoming and helped me with check in/check out. The hotel is very clean and modern and well located - i will definitely rebook it for my future trips! Very happy overall. Thank you Rosie!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 6 days ago
Thank you very much for your kind review. It is much appreciated and I can assure you that my team and Rosie will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Erol & the team at the Dorsett London Shepherd’s Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Shepherd's Bush is a well located area with plenty of food/drink available around for all tastes. The lobby and bar area are very art deco and quite lovely. The check-in experience was fine, Ryan was very nice. We booked a "Deluxe Double" and the room was far from deluxe. It was very small, the carpeting was grungy and had some very gross looking stains (lipstick? blood? vomit?) near the window side of the bed. The sheet had an "oil" stain on one side, the chairs and desk were all dinged up, the bed base and the luggage holder were very threadbare, and the tub was so tall, getting in and out was difficult (and we're not OLD people; I can't imagine being older than us and trying to get in and out without falling! Especially when the tub is wet!) But, most importantly, our room's door did not close automatically. When we would leave the room, we had to pull the door closed. Unfortunately, the cleaning staff didn't realize that and the two times we had them clean the room, we returned from a day/night out to find that we could just "push" the door open.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Esther at reception was extremely friendly and helpful, The connection to the underground is very good, with the bus 94 you can get to Piccadilly Circus very well, the breakfast was very extensive, unfortunately you can only have breakfast from 7 a.m., which was a problem for me
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erol Uray, General Manager at Dorsett Shepherds Bush London
Responded 6 days ago
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Thank you for mentioning Esther and our breakfast as well. Kind regards Erol & the team at the Dorsett London Shepherd’s Bush
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$127 - $260 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonHammersmith / Fulham
NUMBER OF ROOMS
317
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Claim Your ListingDORSETT SHEPHERDS BUSH LONDON $86 ($̶1̶2̶5̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Dorsett Shepherds Bush London
Which popular attractions are close to Dorsett Shepherds Bush London?
Nearby attractions include Adventox - Can you Escape (0.2 miles), Sherlock: The Official Live Game (0.2 miles), and Westfield London (0.3 miles).
What are some of the property amenities at Dorsett Shepherds Bush London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Dorsett Shepherds Bush London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Dorsett Shepherds Bush London?
Conveniently located restaurants include Liz Cafe, Mr Falafel, and Tapas Revolution.
Are there opportunities to exercise at Dorsett Shepherds Bush London?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Dorsett Shepherds Bush London?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Shepherds Bush London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Dorsett Shepherds Bush London?
Many travelers enjoy visiting Churchill War Rooms (4.1 miles), Houses of Parliament (4.3 miles), and Westminster Abbey (4.2 miles).
Does Dorsett Shepherds Bush London have any great views?
Yes, guests often enjoy the park view available here.
Is Dorsett Shepherds Bush London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.