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Plaza on the River - Club and Residence

Priceline$229*
View Deal
#213 of 1,063 Hotels in London
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
$439*
$229*
Great Deal
$230*
$439*
$227*
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Plaza on the River - Club and Residence
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1,413 Reviews from our TripAdvisor Community

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There are newer reviews for Plaza on the River - Club and Residence
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Showing 1,240: English reviews
George town, penang
Reviewed January 3, 2014 via mobile

Had a fantastic stay here in December. Requested early check in however due to previous occupant taking slightly too long to check out we were unable to check in until 2:45pm. We were however offered a room to relax for an hour as we had been on a 24 hour flight. The room with a view of parliament and Big...

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Helpful?
1Thank Scott M
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Scott M, That's great! I am so happy you had a wonderful stay with us. Thank you also for your lovely comments regarding our lovely Justyna, outstanding! We are looking forward welcoming you back. Kind regards, Gabriella Kolber Front of House Manager

Braintree, United Kingdom
Reviewed January 1, 2014

Stayed in a two bedroom river view suite for a couple of nights. Very spacious for a London hotel. This us the 2nd time of staying. Staff all excellent cannot fault any of them. Housekeeping a little to. Be desired, but for the size of the suite cannot complain. We had a lovely surprise, when sparkling wine and chocolates were...

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Helpful?
Thank shirleyoco
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear shirleyoco, Happy New Year! Thank you so much for your detailed and great review! It is fantastic to hear comments from our guests regarding the staff at the hotel, this is always appreciated and motivates us on delivering only the best to our guests. I am glad that you enjoyed our special amenity sent the room for New Years...

liverpool
Reviewed January 1, 2014

Stayed here for NYE, was checked in straight away by the very professional Gabriella and Barbara. Hotel was very busy but the lifts were always prompt. After watching the fireworks at the london eye i couldnt help but feel a but sorry for the hundreads of thousands pouring down to the tube stations...I was 5 mins walk to my comfy...

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Helpful?
Thank flipper32
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear flipper32, Thank you very much for sharing your experiences. I am very glad that you have enjoyed the gorgeous view from our riverside window and the New Year’s Eve Fireworks. I am very pleased that you have had yet another great time with us and received professional service from the Guest Relations Team. Looking forward to welcoming you to...

London
Reviewed December 28, 2013

This hotel hardly ever fails to deliver and when it doesn't it's something very minor and can be easily fixed. This visit was exceptional! Checked in hour early and promptly received attention, our room key, plus vouchers for the restaurant etc. We were given a upgrade to a one bedroom suite which was fantastic and had a view of the...

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Helpful?
Thank richbowenuk
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear richbowenuk, That's great! I am so happy you had a wonderful festive stay with us. Thank you also for your lovely comments regarding our staff, outstanding! I hope to see you all here with us on your next birthday, Sincerely, Gabriella Kolber Front of House Manager

Manchester, United Kingdom
Reviewed December 22, 2013

Ideal location, facing the Thames, the upgraded room to balcony and river view was well worth the upgrade, view was amazing. Rooms were clean and had a wide variety on the mini bar, enjoyed the extras in our room, being able to cook an evening meal ect. Breakfast was nice although was time delay on food and over cooked, did...

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Helpful?
Thank anita m
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear anita m, Thank you for leaving your review. I am glad you had enjoyed the view and arrangements. I was sorry to hear your breakfast was a little overcooked, I apologise for that. I hope we will be able to welcome you back soon. Have a wonderful Christmas and an even better New Year. Sincerely, Gabriella Kolber Front of...

London, United Kingdom
Reviewed December 16, 2013

Stayed here 12th December and found this to be one of the best hotels in London I have stayed in. Helpful staff, speedy check in and check out, fantastic room, bar and restaurant. The room was very comfortable with everything you need including a mini bar with a great view over the Thames and Big Ben. All meals were first...

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Helpful?
Thank Alan P
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Alan P, What a fantastic review - thank you! Looks like you had a true Park Plaza experience, I hope you will choose one of our London properties upon your next visits in the area. Yours sincerely, Gabriella Kolber Front of House Manager

London, United Kingdom
Reviewed December 15, 2013

Karolina and her team in Chino'a restaurant provide a fantastic friendly service at breakfast time, always very friendly and helpful . Always a pleasure to start my day in chino's. Service with a smile always. A relaxing atmosphere and Karolina always makes time to provide a personal welcome to her guests. Thank you.

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Helpful?
1Thank David O
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear David O, Thank you for posting and adding another 5 star review for our hotel. I have shared your comments with the entire team and we are delighted to have provided a great experience for you all especially the Breakfast Team. Thank you for your recommendation and I hope we can welcome you back soon. Kind Regards, Gabriella Kolber...

New York City, New York
Reviewed December 14, 2013

London has few hotels that achieve excellence in a simple, friendly and uncluttered way. And now that the cuisine in Plaza on the River is reaching new heights the package is complete. I've altered my travel attitude so that I can make sure to book far enough ahead to get into this, my favorite "working" hotel in the UK.

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Helpful?
Thank frankjdelaney
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear frankjdelaney, Many thanks for taking the time to leave your feedback following your stay at Plaza on the River Club and Residence. I was delighted to read that you enjoyed all of the facilities and most importantly the service you received during your stay with us. It is the service that our great team deliver that really does make...

Fort Lauderdale, Florida
Reviewed December 13, 2013

Returning to the Plaza on the River as I have been doing about quarterly for several years is as close to coming home as I can imagine a hotel to be. Gabriella and her Front of House staff are always welcoming and efficient as is the breakfast team each day. The accommodation units are self contained and whether a studio...

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Helpful?
Thank Phil S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Phil S, Thank you for your review your loyalty toward Plaza on the River & Residence. I am pleased that you are enjoying your stay with us and we are looking forward welcoming you back in you London-home in the new year. I hope once we can have you back on pleasure rather than business, when you can try...

Trstenik, Croatia
Reviewed December 13, 2013

Over the years this has become my default hotel when in London and as enough time has elapsed since the previous review, I'm able to leave another: once again this hotel delivers an exceptional guest experience. It is difficult to come up with new things to say about this place but to save anyone reading my previous reviews, some of...

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Helpful?
1Thank Propaganda_Machine
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Propaganda Machine, I am happy that you enjoyed yet again one more stay and the delicious food in Chino Latino Restaurant. I am also glad to see your comments about our dedicated staff and their customer service in one of your newest Tripadvisor comments. I am delighted to read that we are a super hotel and your comments are...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $238 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#161 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Plaza on the River - Club and Residence staff and other travelers.
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try to get river view room”
RexVictoriaAustralia, 4 days ago | Read review
“views on the 15th floor were great”
lisas644, 1 week ago | Read review
“Request a room with a view of Big Ben”
KentuckyRedhot, 2 weeks ago | Read review
“1156 has huge windows overlooking Big Ben.1 bedroom apartment with seperate living area & kitchen.”
michellei488, 4 weeks ago | Read review
“choose rooms with river views”
coteli, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$229* /night
View Deal
Expedia.com$230
TripAdvisor$227
AMOMA$439
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*Disclaimer
Prices are for 1 room, 2 adults
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