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Plaza on the River - Club and Residence

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#197 of 1,089 Hotels in London
Certificate of Excellence
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Plaza on the River - Club and Residence
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1,327 Reviews from our TripAdvisor Community

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There are newer reviews for Plaza on the River - Club and Residence
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Showing 1,163: English reviews
New York City, New York
Reviewed December 14, 2013

London has few hotels that achieve excellence in a simple, friendly and uncluttered way. And now that the cuisine in Plaza on the River is reaching new heights the package is complete. I've altered my travel attitude so that I can make sure to book far enough ahead to get into this, my favorite "working" hotel in the UK.

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Helpful?
Thank frankjdelaney
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear frankjdelaney, Many thanks for taking the time to leave your feedback following your stay at Plaza on the River Club and Residence. I was delighted to read that you enjoyed all of the facilities and most importantly the service you received during your stay with us. It is the service that our great team deliver that really does make...

Fort Lauderdale, Florida
Reviewed December 13, 2013

Returning to the Plaza on the River as I have been doing about quarterly for several years is as close to coming home as I can imagine a hotel to be. Gabriella and her Front of House staff are always welcoming and efficient as is the breakfast team each day. The accommodation units are self contained and whether a studio...

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Helpful?
Thank Phil S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Phil S, Thank you for your review your loyalty toward Plaza on the River & Residence. I am pleased that you are enjoying your stay with us and we are looking forward welcoming you back in you London-home in the new year. I hope once we can have you back on pleasure rather than business, when you can try...

Trstenik, Croatia
Reviewed December 13, 2013

Over the years this has become my default hotel when in London and as enough time has elapsed since the previous review, I'm able to leave another: once again this hotel delivers an exceptional guest experience. It is difficult to come up with new things to say about this place but to save anyone reading my previous reviews, some of...

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Helpful?
1Thank Propaganda_Machine
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Propaganda Machine, I am happy that you enjoyed yet again one more stay and the delicious food in Chino Latino Restaurant. I am also glad to see your comments about our dedicated staff and their customer service in one of your newest Tripadvisor comments. I am delighted to read that we are a super hotel and your comments are...

Arlington, Virginia
Reviewed December 8, 2013

I've stayed here an average of four times a year over the past six years and the wait staff in the dining room are notably outstanding. Of particular note are Karolina, Edina, Sara, Valentina, Laetitia, Ula and Indre. They put in extremely long work days from breakfast through lunch, but they always have a smile on their face and are...

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Helpful?
Thank Johnie M
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Mr. Murphy, Thank you for showing your opinion. I am really proud that you have found top class service in the hotel and liked the high quality of furnishings and facilities, especially the Chino Latino Breakfast and the lovely ladies looking after it. I wish to say thank you for all your valuable feedback. I am pleased to see...

Leuven, Belgium
Reviewed December 2, 2013

We had a cosy studio with kitchenette. There's a shop just outside the hotel where you can buy everything to make the perfect breakfast. Small handy dishwasher, emptied every day by the staff. ¨Pity there's no separate toilet in the room (it's in the bathroom)

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Helpful?
Thank michel l
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Michel l, I am delighted to read your positive feedback following your stay at Plaza on the River Club & Residence. I am so happy to read that the studio apartment was comfortable for you. We have also one and two bedroom apartments with different configurations and views to carter to the different tastes or our guests. Please feel...

Mumbai (Bombay), India
Reviewed December 2, 2013

The Plaza on the River is a wonderful Hotel at an amazing Location (Albert Embankment). Our room was the 2 bedroom River view suite with Balcony and had an amazing view of the Thames. Standing on the balcony we could see the Vauxhall bridge, The London Eye, Big ben , Houses of Parliament and the Thames.The only minus if at...

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Helpful?
Thank mannubhai
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear mannubhai, Many thanks for taking the time to post your feedback following your recent stay with us at Plaza on the River Club and Residence. I am glad to read that you enjoyed your stay with us and found that all aspects of your stay met your expectations and highlighted many departments and individuals. I am sorry about the...

London
Reviewed November 24, 2013

I cannot stop speaking highly of my experience at this property. I have stayed at the hotel before, always in the suites wing and the experience has always been the same. Service excellent, suite perfect, general experience simply the best I have had at any London hotel. For me the staff make this place as special as it is to...

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Helpful?
Thank johandl
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

It is great to read your positive comments posted on Tripadvisor public website about your recent stay with us. I was happy to learn that you enjoyed our hotel’s great apartments and also satisfied with the service our employees. We are looking forward welcoming you back jahondl in the ‘suite wing’ for yet again another stay. Kind regards, Gabriella Kolber...

veltem-beisem
Reviewed November 24, 2013

Outstanding location; superb, fantastic view ! Very spacious rooms; extremely well furnished & equipped (incl. Bathroom) ! Only the best food is served in Chino Latino restaurant; dishes are presented in a creative manner (we had breakfast and dinner) ! All hotel (incl. restaurant) staff is extremely friendly and helpful ! Regardless the area where we need to be in...

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Helpful?
Thank danielle v
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear daniellev, Thank you for leaving such wonderful comments and I am overjoyed that you had enjoyed your stay. It is truly heart warming when I hear that you have such a fantastic memory of recent stay. Chino Latino indeed serves excellent dishes. We are proud of our creative chef team in the kitchen who is working hard to creating...

Washington DC, District of Columbia
Reviewed November 23, 2013

For a relatively reasonable price I booked a one bedroom and was upgraded to a two bedroom apartment with River views. Fantastic views, lots of space. The bar downstairs is very nice, staff was extremely friendly. Will come again.

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Helpful?
Thank Thomas443
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Thomas443, Thank you so much for the wonderful comments you had left. It is truly gratifying to read such wonderful praise, we really do our best to give all our guests the a perfect service. We are looking forward welcoming you back in the near future. Kind regards, Gabriella Kolber Front of House Manager

Penrith, United Kingdom
Reviewed November 23, 2013

One of the best experiences I have had in a hotel anywhere in the world. The location is a little remote but I cannot fault anything about the quality of the facilities or the staff. Usual London hotel bar prices apply, but otherwise a great experience and will be my favoured central London hotel in future.

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Helpful?
Thank MurrayNTaylor
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear MurrayNTaylor, Thank you so much for the wonderful comments about us on Tripadvisor. I was delighted to read your kind remarks in relation to the staff and our apartments. We are looking forward welcoming you back in the near future, maybe on a Friday when our Bar is running a 2-4-1 promotion (Terms & Conditions applies). Kind regards, Gabriella...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $230 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#151 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Plaza on the River - Club and Residence staff and other travelers.
29 questions
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great Views on the Balcony!”
 of 5 bubbles caligirltt, 1 week ago | Read review
“Upgrade to a river view and balcony room, it's well worth it just for the views!”
 of 5 bubbles LondonTravelAgent, Feb 14, 2017 | Read review
“Got to Park Plaza Westminster bridge”
  • Shifting floorboards
 of 5 bubbles pranksterabroad, Feb 3, 2017 | Read review
“We did not pay extra for a review view but we did have a side view which was pretty fantastic. Suites are great value.”
  • Side view at dusk
 of 5 bubbles SueParks_11, Jan 26, 2017 | Read review
“River view rooms are excellent”
 of 5 bubbles sandrawragg7, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question