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Plaza on the River - Club and Residence

Expedia.com$200*
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#211 of 1,063 Hotels in London
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Plaza on the River - Club and Residence
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1,408 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
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Reviewed 2 days ago NEW

Plaza on the River - Club and Residence 18 Albert Embankment, London SE1 7TJ, England My young daughters and I were so impressed with this hotel. The staff was so friendly and helpful. So much so that some months after Mothers Day I cannot put off mentioning the hotel and in particular certain members of their team.... The check-in team...

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Helpful?
Thank Cara L
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Cara L, Thank you for sharing your feedback and I am very happy to learn that you all enjoyed your stay and hopefully will remember for a long time. We look forward welcoming you back. Sadly Stuart has moved on from our hotel, however Don, Rueben and the rest of the Doorman crew will be happy to welcome you...

Dorset, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed April 10, 2017

Stayed here a few weeks ago. It was absolutely amazing. We stayed in a one bedroom apartment and it was far better than we expected. Was surprised at how luxurious it was. Walking into the entrance, directly in front of you is an amazing array of lights around the escalators which take you up to the restaurant and bar area....

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Helpful?
2Thank Millii S
About Hotel's Favorite Review
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Millii S, Thank you for your 5 stars review. I am grateful to read that we exceed your expectations with our exceptional customer service. Your feedback is much appreciated and will be shared with the team. We look forward to seeing you again. Regards, Harun Akin Reception Manager

Sydney, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank W2748VWpaulg
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Basingstoke, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for two nights in a river view apartment. The view really gets you in the London spirit,and at night almost feels like a clip in a film. The apartment in general was clean and chic, with a big bathroom. Despite some other reviews, we found the staff to be friendly. The only downside is that the lifts...

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Helpful?
Thank Ohnorebecca
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Thank you Ohnorebecca for sharing your comments and I am pleased to hear that you have found our staff helpful and you liked the rooms. We look forward welcoming you back soon Kind regards, Gabriella Kolber Front of House Manager

Bushey, United Kingdom
Reviewed 2 days ago NEW

Only one robe in bedroom. Took three calls and 40 mins later one turns up. Dont rely on 'do not disturb' light to keep house keeping out. Slow service at breakfast. No cup and saucer for tea so used teaspoon put on table and had to get a plate for used tea bags. No individual milk jug.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Keiron D
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Keiron D, Thank you for your feedback and please accept my apologise for the inconvenience caused. I will forward your comment to our Housekeeping Team. Kind regards, Gabriella Kolber Front of House Manaegr

yorba linda, United States
Reviewed 3 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
1Thank Frank K
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Reviewed 4 days ago NEW

From check In to check out-we ciuld nit fault this Hotel. The staff the location and Breakfast were excellent. This was a family trip with two young boys -the staff were wonderful with them. I reported a faulty remote control and it was rectified inmediately. Breakfast was wxcellent with a great selection to choose from-the boys loved it as we...

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank 166margaretd
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear 166margaretd, Thank you for your lovely comment and we appreciate your effort sharing your feedback online. We look forward welcoming you back soon. Kind regards, Gabriella Kolber Front of House Manager

Kristiansand, Norway
Reviewed 5 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank 455espens
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Toulouse, France
Reviewed 6 days ago NEW

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Misti L
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Wadhurst, England, United Kingdom
Reviewed 6 days ago NEW

We book an nights stay to catch a show and have dinner to celebrate our birthdays. The hotel was very nice and the room had a wonderful room but it was tired and had lots of scuff marks on the walls and black fingerprints on the ceiling in the bathroom where they had changed the bulbs. There was only one...

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Helpful?
Thank Lisa S
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Lisa S, Thank you for staying with us recently and we appreciate your feedback about the room and facilities. Feedbacks like this will help us to improve our services and product. Please kindly note that we are currently working on soft refurbishing all our apartments. kind regards, Gabriella Kolber Front of House Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $241 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#161 Luxury Hotel in London
#175 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Plaza on the River - Club and Residence staff and other travelers.
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Questions? Get answers from Plaza on the River - Club and Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“views on the 15th floor were great”
lisas644, 6 days ago | Read review
“Request a room with a view of Big Ben”
KentuckyRedhot, 2 weeks ago | Read review
“1156 has huge windows overlooking Big Ben.1 bedroom apartment with seperate living area & kitchen.”
michellei488, 3 weeks ago | Read review
“choose rooms with river views”
coteli, 4 weeks ago | Read review
“Ask for Room 1156 with a view of Lambeth bridge, Westminster Bridge and the Houses of Parliament”
  • Stefan the helpful Concierge
cheltenhamgal1, Apr 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$200* /night
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Prices are for 1 room, 2 adults
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