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Plaza on the River - Club and Residence

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#173 of 1,069 Hotels in London
Certificate of Excellence
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1,129 Reviews from our TripAdvisor Community

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Showing 996: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

First, we had a warm welcoming, the staff is extremely friendly especially when arriving with a young baby, the room with the view was beautiful, and make you feel you are outside london, big green places around ! We went to have some food at the Chino Latino bar, it was great because we can have a early dinner at... More 

Helpful?
Thank Gaby R
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Gaby R, Thank you very much for your lovely comment shared on Tripadvisor and I am happy to see that you and your baby enjoyed their stay. We are prod to offer high level of customer service to all our guests from little ones to adults. We look forward welcoming you and your baby back soon. Kind regards, Gabriella... More 

Vaudreuil-Dorion
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Plaza on the River from Aug 13th - 20th 2016 in a 2 Bedroom suite overlooking the Thames. Our stay was so wonderful that I am writing a complete review so others who are looking into staying here can get a real feel for of the Hotel. Building The Hotel is located on the river Thames... More 

Helpful?
1 Thank Nissar L
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Nissar L, Thank you for sharing your experience following your recent visit to Plaza on the River Club & Residence. We appreciate your overall comments about our location and facilities and highlighting our star waiter, Greg. We hope to have the opportunity to welcome you again at our Hotel in the not too distant future. Kind regards, Gabriella Kolber... More 

Maidenhead, United Kingdom
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We spent two nights in a deluxe room and had a very enjoyable stay. The room had a mini kitchen (sink, microwave, washing machine, dishwasher, toaster and Nespresso coffee machine), settee, table, desk.... Everything you needed to self cater if you wanted to. The bed and bedding was high quality and soooo comfortable. We would have a good river view,... More 

Helpful?
Thank Haselers
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Haselers, Thank you for your lovely comments shared online and you found our facilities we offer. We hope we will be able to welcome you back soon. Kind regards, Gabriella Kolber Front of House Manager More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Plaza on the River as I had to work late and be up early the next day. I chose the hotel on location initially but after staying their it has some much more to offer. With the warm welcome at reception to the breath taking views of London everything was perfect! I can't wait for my... More 

Helpful?
Thank Liam N
Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This Hotel was great for me as I traveled on business i had a wonderful nights sleep . The Staff were friendly and helpful and could not do enough. If your staying in the Vauxhall area this hotel is the best around there.

Helpful?
Thank jd197210
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear jd197210, Your passionate words regarding your stay with us are so much appreciated. It is wonderful to hear that you thoroughly enjoyed your recent stay and I am glad that you had a great time in our facilities. We are enthusiastic about the prospect of welcoming you back in the near future. Best regards, Gabriella Kolber Front of House... More 

Oslo, Norway
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Upon arrival I was provided with room 650 - a one bedroom suite at a special rate of 276£ per night! The hotel claims to be 5-star, so considering the price I must admit my expectations were high. The room was totally worn out. The floorboards in the main room buckling, lights hanging out of the roof, ventilation duct cover... More 

Helpful?
1 Thank TravellingAgot
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear TravellingAgot, Thank you for providing us with your feedback following your recent stay. Guest comments are extremely important to us as they ensure that we continue to review and improve our product and service standards. I am personally very sorry to hear that your stay was marred by a number of disappointments, for which I would like to extend... More 

Greater London, United Kingdom
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had booked a two-bedroom suite here for a long weekend for a family special occasion. We have stayed in other Park Plaza properties; usually the Westminster Bridge hotel which is a 4-star property and the service there is always impeccable and sets the standard for good guest relations. However, sadly on this occasion, there was no availability at Westminster... More 

Helpful?
4 Thank Andi C
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear Andi C, Thank you for your feedback regarding your recent stay. We have since had the opportunity to review your concerns with the management team and I would like to sincerely apologize for the shortfall in the standard of service on this occasion. Following the many excellent reviews we receive, I was really disappointed to read your comments. We... More 

Port Charlotte, Florida
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

This hotel has a great location and the room layout is great, large bathroom and arrest bed. I was shocked to find peeling wallpaper, multiple holes in the furniture and couch pillows and carpet so filthy thAt it made your feet black. Staff wAs very nice. However their valet service is super expensive 45 pounds a night and it took... More 

Helpful?
1 Thank DoctorDeb226
Gabriella_Kolber, Front Office Manager at Plaza on the River - Club and Residence, responded to this review

Dear DoctorDeb226, Thank you for your comments and bringing your feedback to our attention. Please note that the Valet Service prices are in line with the similar services in the area. Please feel free to contact me to reveal your booking details so I can identify your booking and look into in further details about your comments about the room... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Plaza on the River - Club and Residence

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $237 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Plaza on the River - Club and Residence 5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Plaza On The River - Club And Residence Hotel London
Plaza On The River - Club And Residence London, England
Hotel Style:
#62 Business Hotel in London
#104 Family Hotel in London
#133 Luxury Hotel in London
#176 Romantic Hotel in London
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