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Park Plaza London Riverbank

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18 Albert Embankment, London SE1 7TJ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1441)
Room & Suite (1062)
Dining (229)
What is Travelers’ Choice?
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What you can expect during your stay
  • Individually wrapped toiletries
Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza London Riverbank
Updated 05/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#369 of 1,184 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in the heart of London on the bank of the River Thames, Plaza on the River provides 90 generously sized suites with exquisite views of the Houses of Parliament and Big Ben. You can enjoy sophisticated amenities, such as free Wi-Fi, a fitness centre, business services and the Pan-Asian Chino Latino® restaurant and bar. A short walk from Vauxhall Station, our South Bank hotel puts guests within easy reach of the famous West End, the financial district, Westminster Abbey, the London Eye, Tate Britain and other beloved attractions. Visitors in London for business, pleasure or romance can enjoy relaxing accommodation with a view at one of the finest hotels in London—Plaza on the River.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Minibar
Flatscreen TV
Bath / shower
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
3894Reviews55Q+A100Room tips
Traveler rating
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Popular mentions
Hayley B wrote a review Yesterday
Stoke-on-Trent, United Kingdom1 contribution
+1
Stayed here for one night on 21/09/21 and could not fault one bit of it! When we checked in we were told that we were ‘Guest of the Day’ which meant we had a free room upgrade, complimentary drink at the bar and a bottle of fizz on arrival. We felt so looked after during the entirety of our visit. Nothing was too much trouble, staff were friendly and attentive. There were beautiful views of the river from our room and the bar/restaurant area. We had breakfast the following morning which was delicious. The whole hotel was immaculate and had a fantastic welcoming feel. Location was perfect; we were there for a theatre trip and a bit of sightseeing and everything was in walking distance or a quick tube ride away. Overall a fantastic stay. Will definitely be returning next time we stay in London!
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Federica Fedele, Other at Park Plaza London Riverbank
Responded today
We are delighted to hear about your experience with us! It's a pleasure to see that you enjoyed your stay and had a delicious breakfast as well. We work hard to meet our guests' expectations and we’re happy to hear we hit the mark for you! Thank you for taking the time to share your review, hmacdonald1990. We hope that your next stay is just around the corner! All the best, Federica
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tally wrote a review Jul 2021
6 contributions7 helpful votes
Hotel's Favorite
We first stayed in this superb hotel back in August 2018 (which was our first ever time to the wonderful city or London) and we thoroughly, thoroughly enjoyed it. Since then we stayed there in June 2019 (and would have done in 2020, but Covid stopped that) and then this time June 28 - 5 July 2021. Me and my partner absolutely love this hotel, and it was an easy choice of where we would stay on our week long holiday in London in June 2019 and also this time in 2021. The location of this hotel is perfect for us, and its less than a 10 minute walk to Vauxhall tube station, so it's very conveniently placed. There's quite a few good eating out places within 5 - 10 minutes walk from the hotel, that's if you do not want to eat out in the hotel's restaurant. There is also a little convenience store and also a Tesco Extra that are both a stones throw from the hotel. Both are ideal for if you have forgotten to pack something or simply want to grab something to take with you while out for the day or grab a snack to take back to your room. Another plus for the location of this hotel for us, is, we do the lovely walk along the Southbank, over Tower Bridge and back along the other side (past the Tower Of London) and then coming back over Lambeth Bridge and returning back to the hotel. It's a beautiful walk and definitely one of the highlights of our stay. Upon arrival we were greeted by the concierge, who took our temperatures with a contactless temperature gun, so as to make sure neither of us had a temperature (which is reassuring for everyone). The room had been thoroughly sanitised and cleaned before we arrived, and the toilet had a band around the lid to show it had not been used since it was sanitised. The remote control for the TV was in a sealed bag which again had been sanitised. At multiple areas of the hotel were hand sanitisers, so it was very easy to keep your hands fully clean and sanitised. They really could not have done anymore to make the hotel as clean and as safe as possible for everyone. We were advised at the point of check in, that our rooms would only be cleaned every three days (to minimise contact), but if we needed the room cleaned more often, we just had to let them know by phoning down with the in room telephone, or by calling at the reception. We asked every day at reception for fresh towels for both of us, and they were either fetched to our room before we left in the morning, or they had been placed in our room while we had been out. We were also advised that breakfast time slots needed booked (in order to minimise the amount of people in the restaurant at one time) and you had a 45 minute breakfast slot. Again, we just asked at the reception on the way out for the day, for a slot booked. It was very easy and no hassle. Due to Covid, the breakfast cereal choice was not as large as what we had on previous visits, and all the breakfast cereals were in sealed boxes. On our particular stay, we had Rice Crispies, Coco Pops, Special K, Weetabix, porridge available at the cooked breakfast counter, as well as yoghurts, fruit salads and croissants, muffins. All the breakfasts we had were lovely, and the quality was superb. We had a lovely view across and along the Thames, while eating our lovely breakfast and drinking the lovely coffee. The rooms are lovely, spacious and very luxurious. We always tend to book the Executive Double room. Our particular room had a little console beside the bed, where we could open/close the blackout blinds, adjust the air conditioning and also room temperature, and also alter the lighting of the room. The room had a large flat screened TV and was perfect for lying in bed to watch of an evening. The beds were lovely and comfortable and our particular bed had two pillows, so you could choose which you prefer or maybe even prefer both together. It's all these little touches of everything been thought for, that makes this a fantastic hotel. The bathroom was lovely and spacious and immaculately clean, and the shower was brilliant, really invigorating. The bathroom had toiletries laid out, as well as towels, bathrobes, slippers. Everything was taken care of. The staff who we dealt with on our stay were excellent, very helpful and welcoming. I just wish I had taken note of their names, so that I could give them some credit on this review. One last thing we really like about this particular hotel is the ability to have our luggage stored when we checked out. This allowed us to have a bit of extra time in London, to do some last sightseeing, shopping, as our train home was not till 5:10 pm. If we weren't able to have our luggage stored, we would have needed to travel home before 12 pm (which is the checking out time for the hotel). We asked the lady on reception if we could have our luggage stored, and nothing was too much trouble, and she took our luggage and stored it in the secure storing room until we were ready to collect.
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Date of stay: June 2021
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Lucy Grimwood, Guest Services / Front Office at Park Plaza London Riverbank
Responded Jul 8, 2021
Dear Talster71, thank you so much for taking the time to share your experience, it really means a lot to us! It is wonderful to see you have enjoyed yet another great stay with us. It's particularly great to read your comments about our friendly team and to see the Covid-19 measures we have introduced as part of our Reassuring Moments programme helped you to feel safe during your stay. We are sorry if you found the breakfast buffet slightly more limited than usual, though I am happy that you could still enjoy a variety of cereals and that the quality was superb. We hope we can welcome you again on your next trip to London! Warm regards, Lucy
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Brian Marriott wrote a review Sep 22
1 contribution
We arrived at the hotel late on Friday afternoon, where we was greeted by Friendly staff. When we were booking in we were asked is it a special occasion which i replied yes it's our 17th wedding anniversary. He quietly spoke to a colleague not sure what he said but when we got to the suite it was clear what he was up to. In our amazmount he had left a bottle off champagne on ice and wrote a happy anniversary message for us . The room was spotless and service was top notch from the start of our stay to the end. Every member of staff that we spoke to could not do enough for us bar service was excellent. As was the restaurant. I would definitely recommend to family and friends and we will definitely visit in the near future. No other hotel that we have stayed in has had such good service and such a nice atmosphere. Thanks everyone at the park plaza riverbank for such a wonderful weekend .
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Federica Fedele, Other at Park Plaza London Riverbank
Responded yesterday
Thank you for the review, Brian1573. We are happy to hear that you had a lovely celebration with us! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We really appreciate your recommendations, and we are delighted to see that you enjoyed every aspect of your experience! We hope to have you back in the near future and take part in more of your life's celebrations and milestones. All the best, Federica
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damiendennison wrote a review Sep 21
1 contribution
Great stay, nice rooms, warm welcome. Bar is ok, restaurants I didn’t try, were not family friendly. Would highly recommend a stay here with family, spa and swimming pool also very nice. Also great views of the river
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Review collected in partnership with Park Plaza Hotels
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Federica Fedele, Other at Park Plaza London Riverbank
Responded 2 days ago
Thank you for the review, damiendennison. It's a pleasure to read that you had a great stay with us and enjoyed the rooms and views! While I am glad to hear that you had a warm welcome, I regret you did not feel the same when visiting our Restaurant. What you describe is not the standard we aim to uphold, and I will share your comment with the team to improve! Despite this, we look forward to welcoming you back again in the future. All the best, Federica
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Matt C wrote a review Sep 21
9 contributions3 helpful votes
I treated myself to a one night stay, regardless of the fact I live very close, but due to building works at home - I fancied a treat. I haven’t been to this hotel since 2010, and wow was I impressed! The extension allows for not only a huge amount more rooms, but the spa facilities and new location of Chino’s restaurant upstairs is awesome. From check in to check out, every single one of the staff members made me feel welcome and very relevant right now - safe! Upon check out, I was greeted by the Hotel General Manager and other members of the management team distributing refreshments to a hospitality charity walk who were going past the property at the time. On a weekend, seeing the GM is only further testament to a very well run property. Thank you Park Plaza London Riverbank. I look forward to returning soon.
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Date of stay: September 2021Trip type: Traveled solo
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Response from Federica Fedele, Other at Park Plaza London Riverbank
Responded 2 days ago
Thank you for taking the time to share your experience, Matt C! We are delighted to see you had a great stay with us; it is wonderful to read you found our team excellent and to hear that we have exceeded your expectations. Thank you for giving us this proverbial pat on the back, you made our day! We hope to have the pleasure of welcoming you back again in the future for another great stay soon. All the best, Federica
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PRICE RANGE
$181 - $349 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza on the river - club and residence hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
90
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Frequently Asked Questions about Park Plaza London Riverbank
Which popular attractions are close to Park Plaza London Riverbank?
Nearby attractions include Tate Britain (0.3 miles), Newport Street Gallery (0.2 miles), and Above The Stag Theatre & Bar (0.3 miles).
What are some of the property amenities at Park Plaza London Riverbank?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza London Riverbank?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza London Riverbank?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Plaza London Riverbank?
Conveniently located restaurants include Chino Latino, The Rex Whistler Restaurant, Tate Britain, and The Black Dog Freehouse.
Are there opportunities to exercise at Park Plaza London Riverbank?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Plaza London Riverbank?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza London Riverbank offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Park Plaza London Riverbank?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Tower of London (2.3 miles), and Houses of Parliament (0.6 miles).
Does Park Plaza London Riverbank have any great views?
Yes, guests often enjoy the harbor view available here.
Is Park Plaza London Riverbank accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.