Park Plaza London Riverbank
3,625 reviews
#415 of 1,157 Hotels in London
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18 Albert Embankment, London SE1 7TJ England
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$200
Free cancellation until 06/10/21
$200
Free cancellation until 06/09/21
$227
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Full view
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Room & Suite (875)
Dining (172)
Travel safe during COVID-19
A note from Park Plaza London Riverbank
Updated 05/27/20
About
#415 of 1,157 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in the heart of London on the bank of the River Thames, Plaza on the River provides 90 generously sized suites with exquisite views of the Houses of Parliament and Big Ben. You can enjoy sophisticated amenities, such as free Wi-Fi, a fitness centre, business services and the Pan-Asian Chino Latino® restaurant and bar. A short walk from Vauxhall Station, our South Bank hotel puts guests within easy reach of the famous West End, the financial district, Westminster Abbey, the London Eye, Tate Britain and other beloved attractions. Visitors in London for business, pleasure or romance can enjoy relaxing accommodation with a view at one of the finest hotels in London—Plaza on the River.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Minibar
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
Location
Full view
93Great for walkers
Grade: 93 out of 100
41Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
Contact
18 Albert Embankment, London SE1 7TJ England
Getting there
WaterlooUnderground18 min
Rental CarsSee rental cars from $23/day
3,625Reviews53Q+A100Room tips
Reviews
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Popular mentions
The family was unable to fly to the UK because of the Covid19 restrictions. It took the hotel two weeks to reply for a request of refund, but this was in the end fully denied. They will take your money but they will not provide any service for it. Better to avoid this place altogether.
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Date of stay: July 2020
Location
Cleanliness
Service
Room Tip: Do not trust them to hold their promises.
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2 Helpful votes
Helpful
OJG2013 wrote a review Jul 2020
Bournemouth, England, United Kingdom280 contributions127 helpful votes
We stayed here with my son for a father and son weekend, it is located in a quiet area and yet you are only a short stroll from the Epicentre of London. We strolled to Ollie&Steen for breakfast, takes about 20 minutes by foot, excellent for breakfast, I don’t care much for hotel breakfast as it is either overpriced or disappointing or often both. Rooms are good with a nice view, you need to go for the best rooms high with river view.
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Date of stay: October 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Lucy Grimwood, Guest Services / Front Office at Park Plaza London Riverbank
Responded Jul 28, 2020
Thank you for taking the time to share your experience with us, OJG2013. We are so pleased you had a wonderful stay and that you enjoyed our location. We hope we can welcome you back on your next trip to London, and why not opt for a breakfast inclusive rate and give our breakfast a try next time, you may be pleasantly surprised! Best regards, Lucy
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Definitively not the place to stay: not a convenient location. Our room was not cleaned during the 2 first days of our stay and we had to make a special request for it. The babybed was missing upon our arrival although we sent an email the day before our arrival to make sure. The breakfast room is too small compared to the number of rooms. Be prepared for queuing (and it was before Covid…) and then wait for your tea…
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Date of stay: September 2019
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Lucy Grimwood, Guest Services / Front Office at Park Plaza London Riverbank
Responded Jul 30, 2020
Thank you for your feedback, DocMagma. We are truly sorry to learn you did not enjoy your recent stay with us. I do apologise for the issues you encountered, this falls short of the high service standards we always aim for. We really hope we can welcome you in future as we would love the opportunity to turn your opinion around on your next visit. Warm regards, Lucy
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The hotel is a busines hotel, confortable and in a central position, the restaurant was very good and a nice good compromise between price and quality. Unfortunately the rooms don't live up to expectations, we booked a superior triple, but the room was a "small double", they added a "camp bed" and lifted the armchair that otherwise would not fit. I hope there was some trouble and the direction provided to put us in a double room, but they could have up-dated the rooms. I will definitely be back but will book separate rooms. Very Nice the staff of all sectors and perfect breakfast service
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Date of stay: December 2019
Value
Rooms
Service
Helpful
we stayed in this hotel from 27th february 2020 to 29 th february 2020.The hotel charged 50 pounds from debit card on account of security,although we have paid full payment in advance. At the time of check out they assured me that the security will be refunded in 3-4 working days. Even after 40 days i have not received back the money and thay are always providing wrong information. Feeling cheated by the hotel.
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Date of stay: February 2020
Value
Location
Service
Room Tip: take river facing room
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1 Helpful vote
Helpful
Response from Ilona B, Customer Service Team at Park Plaza London Riverbank
Responded Apr 14, 2020
Thank you for sharing your feedback, parveencc. I am truly sorry to learn of your worries in regards to the security deposit. Please reach out to us on customerservice@pphe.com with your name and booking details. I am certain we can take away your concerns. Best regards, Elina
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PRICE RANGE
$181 - $349 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza on the river - club and residence hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
90
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Claim Your Listing Frequently Asked Questions about Park Plaza London Riverbank
Which popular attractions are close to Park Plaza London Riverbank?
Nearby attractions include Tate Britain (0.3 miles), Newport Street Gallery (0.2 miles), and Above The Stag Theatre (0.3 miles).
What are some of the property amenities at Park Plaza London Riverbank?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Plaza London Riverbank?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Park Plaza London Riverbank?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Plaza London Riverbank?
Conveniently located restaurants include Chino Latino, The Rex Whistler Restaurant, Tate Britain, and The Black Dog Freehouse.
Are there opportunities to exercise at Park Plaza London Riverbank?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Plaza London Riverbank?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza London Riverbank offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Park Plaza London Riverbank?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Tower of London (2.3 miles), and Houses of Parliament (0.6 miles).
Does Park Plaza London Riverbank have any great views?
Yes, guests often enjoy the harbor view available here.
Is Park Plaza London Riverbank accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.