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The W14 Kensington

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The W14 Kensington
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1,468 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Kent
Reviewed 2 days ago NEW

I booked this hotel for me and 3 friends as we were going to a concert at the Eventim Apollo. I booked 2 twin rooms through Booking.com and got a great price. The hotel is a short walk from West Kensington tube in a quiet area. Shops and restaurants are nearby if required. The hotel was a 10-15 minute walk...

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2Thank Hollygirl64
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Hollygirl64, Thank you so much for taking the time to share your review after your stay at our Hotel. Your comments have definitely made the whole team's day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable experience and the...

Greater London, United Kingdom
Reviewed 4 days ago NEW

Very good, clean and stylish budget hotel in easy access of the West End and Westfield Shepherd's Bush. The bedrooms were comfortable and the shower was excellent. The continental breakfast was plentiful and fresh. The only downside was that we were on the third floor and there are no lifts. So if you don't like too many stairs, ask for...

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2Thank Clifford H
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Clifford H Thank you for choosing to stay with us and sharing your experience at The W14 Kensington. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a...

bristol
Reviewed 1 week ago NEW

was in quiet street, but 10-15 min walk to hammersmith area. stayed for one night, missed the entrance initially, reception good, found room through corridors which needed scuff marks cleaned. room was small but pleasant if a bit dark, still had a/c and opening window . TV channel selection was long winded, shower room a bit dark but v modern,...

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Helpful?
1Thank Nick H
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Nick H Thank you for sharing your honest appraisal and experience after your recent stay with us at The W14 Kensington. I am delighted to hear that we met your expectations with the services and facilities we offered. It is comments like this that make a huge difference to them as they strive for this every day. I am...

Gloucestershire, United Kingdom
Reviewed 1 week ago

The hotel was in a good location, only a 2 minute walk to west Kennington tube station, and chicken cottage which I strongly recommend a visit to if you're looking for some chicken late at night! Rooms were nice, freshly decorated and clean as well as a comfy bed, although if you're tall maybe not, as they weren't particularly long....

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3Thank 10hatkinson
Viral P, General Manager at The W14 Kensington, responded to this review

Dear 10hatkinson Thank you for sharing your experience after your recent stay with us at The W14 Kensington! It is always great to receive positive comments especially regarding the staff and I will certainly pass them on to our team as they will be thrilled to know their efforts are recognized. I am happy to hear that we were able...

Wicklow, Ireland
Reviewed 1 week ago

Had a great stay in the W14 last November, rooms are a bit small however it would not put me off staying there again. 5 minutes walk to underground and only 10 minutes walk to Kensington High Street. As there is no lifts and narrow stairs ash for room near reception.

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2Thank Noel K
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Noel K Thank you for choosing to stay with us and sharing your experience at The W14 Kensington and reviewing us 4* here on Tripadvisor. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they...

Norwich, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for three nights for a little trip to London. Room was small but had everything we needed and was very clean, up to date and modern. The odd fixture was a little loose and the tv was wonky (just needed straightening which I did, no biggie). Nothing that caused us any inconvenience! It was very quiet at night...

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2Thank FatalStorm
Viral P, General Manager at The W14 Kensington, responded to this review

Dear FatalStrom Thank you for choosing to stay with us and sharing your experience at The W14 Kensington. I am glad to hear that the location was quiet convenient for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge...

Melbourne, Australia
Reviewed 1 week ago

Arrival: We arrived at the hotel several hours ahead of check-in, and the kind reception staff assisted us in placing our baggage in a storage room while we so we could kill time in London without out luggage. Room: We stayed in a 3 person room (1 double, 1 single shared between 3 friends), with the single bed located in...

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2Thank Adaled
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Adaled Thank you for your recent stay with us and sharing your experience at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they strive for this every day. I would also...

Melbourne, Australia
Reviewed 1 week ago

Hotel was lovely and new. Rooms well furnished and comfortable. Staff were always helpful and friendly. Breakfast is basic but filling. Close to shopping, eating and transport. We were quite a large group but had a really pleasant stay. Overall a really lovely hotel and would definitely be back!

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2Thank rubyclementson
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Rubyclementson Thank you for sharing your honest appraisal and experience after your recent stay at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day. I...

Brisbane, Australia
Reviewed 1 week ago

The welcome to the hotel was lovely. The reception staff are very friendly, helping me with my bag up the stairs when they saw my sore wrist. The room itself (a single) is seriously small, but has everything one needs (desk, bed, ensuite, kettle, hairdryer, TV etc); it is a clever use of space. the location is good, the wi-fi...

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Helpful?
1Thank TRoseJ
Viral P, General Manager at The W14 Kensington, responded to this review

Dear TRoseJ Thank you so much for taking the time to share your review after your recent stay at The W14 Kensington. Your comments have definitely made the whole teams’ day as it is comments like this that they work towards every day to achieve. We are extremely happy to hear that we have made your stay a memorable experience...

Joinville, SC
Reviewed 1 week ago

Clean, excelent breackfast, wonderful showers, helpful staff, great location, comfortable beds, adjustable heating... Have a lot of commerce nearby so it´s perfect. I went with a group of students and it was great!

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1Thank monica_bonetti
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Monica_Bonetti Thank you for sharing your honest appraisal and experience after repeated visit at The W14 Kensington. I am extremely delighted to hear that we met your expectations especially with regards to the service our friendly team provided. It is comments like this that make a huge difference to them as they strive for this every day. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff

Additional Information about The W14 Kensington

Address: 16 - 22 Gunterstone Road | West Kensington, London W14 9BX, England (Formerly Ace Hotel)
Location: United Kingdom > England > London
Price Range: $108 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The W14 Kensington 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
The w14 Hotel London
The W14 Kensington London, England
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Questions & Answers

Here's what travelers have asked, with answers from The W14 Kensington staff and other travelers.
18 questions
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Adelaide, Australia
Coventry, United Kingdom
over a year ago
gold coast, queensland
8 months ago

See all questions (18)

Questions? Get answers from The W14 Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great value but lots of stairs and no lift.”
 of 5 bubbles 970cliffordh, 4 days ago | Read review
“Get room near Breakfast Restaurant narrow stairs as no Lifts.”
 of 5 bubbles NoelK397, 1 week ago | Read review
“Low floors please - no lift!”
 of 5 bubbles marikitn2016, 4 weeks ago | Read review
“I presume they all are as good as mine.”
 of 5 bubbles lannau, Jan 4, 2017 | Read review
“We were on the first floor in the front of the hotel, I found the room very quiet”
 of 5 bubbles janiceearle, Dec 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question