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The W14 Kensington

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The W14 Kensington
The W14 Kensington
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1,339 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Killarney, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great hotel for the price. Perfect location if one is flying from Heathrow as it's on the Piccadilly line. Continental breakfast included in price which won't blow you away but it does the job. Rooms are small and a bit worn but for the price I don't think we could have done better. Staff are really friendly too and if... More 

Helpful?
Thank David K
Edinburgh UK
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed a few nights in double room. Very nice hotel in a couple of typical, converted terrace houses in Kensington. Found the hotel very nice and well decorated both rooms and common areas. a few minutes walk from Baron's Court underground. Breakfast was a typical continental affair, but sufficient. A good choice if you want a hotel in quiet location,... More 

Helpful?
2 Thank MikeS63
Melbourne, Australia
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I chose this hotel based on reviews and my budget. London is horrendously expensive but if you are prepared to catch the Tube, 20 mins has you within all the CBD has to offer. We caught the Tube from Heathrow and walked the 5 mins to the W14 from Barons Court station. Our checkin was friendly with apologies for our... More 

Helpful?
1 Thank happyday59
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a hen weekend at the beginning of August. Hotel was easy enough to find from the nearby tube station a short walk away. Arrived before check in and were advised we could store our luggage in the small store room. When the rest of our party arrived, we were then advised that one room had become available... More 

Helpful?
1 Thank Katy G
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Ms. Katy Gregory Thank you for your feedback regarding your Hen night stay with us on 06th August Saturday. Please accept my sincerest apology to you and your party for the service you received was not at par with your expectations. We as a hotel definitely had no intention of making any guests’ stay disappointing and I have taken... More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great appointed Hotel, modern in a wonderful area. Easy access to Barons Court Tube. Clean triple room and modern. Bathroom shower fantastic. Looks like they preparing to put in a heated towel rack. They need to install an exhaust fan. But our stay was comfortable and the staff great and helpful. Thanks Rutul and assistant! We will come back one... More 

Helpful?
Thank lissiebeth13
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Mrs Lowry Thank you for sharing your experience at The W14 Kensington. I am glad to hear that the location was quiet convininent for you. I am extremely delighted to hear that we met your expectations especially with regards to the service our team provided. It is comments like this that make a huge difference to them as they... More 

Northampton, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Was asked to pay upfront , even before seeing our room. We've stayed in lots of hotels and have never been asked to pay up at check in! We stayed in a basement room which was overlooked by the breakfast room, so we didn't open our curtains in the morning ! I thought it was over priced, no complimentary toiletries... More 

Helpful?
Thank lindanorthants
Romiley
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Travelled to the Great British Beer Festival at Olympic. We found this place on Google maps and booked at £129.00 for 2 of us to stay in a twin room. Plus points Very tidy room, comfy bedding Nice breakfast area well stocked Decor modern, felt like we'd stumbled on a bargain. Perfect walking distance from Olympia Would stay there again... More 

Helpful?
1 Thank Leo00047
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Guest Thank you for your review with regards to your recent stay with us at The W14 Kensington. It is a pleasure to learn that you were very happy with your stay and facilities we offer. We try very hard to make your stay enjoyable and a memorable experience . A positive feedback like this makes it all worthwhile.... More 

Heronsgate
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay and we were very impressed again. The staff are all friendly, the hotel well furnished and the rooms are well equipped. Very handy for Olympia and West Kensington tube is just round the corner. A decent continental buffet brekkie is in a 'log cabin' in the garden.

Helpful?
2 Thank BeeryGilly
Viral P, General Manager at The W14 Kensington, responded to this review

Dear BeeryGilly Thank so much your repeat visit and sharing your experience at The W14 Kensington after your stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave such a positive impression for your short stay with us that made you come back again to stay with... More 

Jersey, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We visited W14 for an overnight stay to watch the tennis at Queens. It is excellently located just five minutes walk from the tennis and being within easy distances of a number of tube stations, it couldn't be more convenient. There is no bar or restaurant however breakfast is taken in the large Annex in the garden on a self... More 

Helpful?
2 Thank Bazzarutto
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Guest I would like to take this opportunity to thank you for your kind feedback that you left after staying with us at The W14 Kensington London. I am very pleased to hear that the location was perfect as per your needs. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable... More 

Αθήνα, Ελλάδα
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Frankly, all hotels in London are not worth the money-mainly because the rooms are small , tiny I would rather say and overpriced for what they offer.... anyway we had a good time in this hotel, the staff is gentle and cares. The Breakfast was decent... The location is good!

Helpful?
2 Thank Georgia K
Viral P, General Manager at The W14 Kensington, responded to this review

Dear Georgia K Thank you for sharing your experience at The W14 Kensington We appreciate your time in providing us with detailed feedback and we apologise for the disappointment you had encountered due to hotel room size against the price. At times all hotels are working out their pricing strategy depending on hotel demand in thr city,however i am pleased... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access

Additional Information about The W14 Kensington

Address: 16-22 Gunterstone Road | West Kensington, London W14 9BU, England (Formerly Ace Hotel)
Location: United Kingdom > England > London
Price Range: $104 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The W14 Kensington 3*
Number of rooms: 65
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Also Known As:
The w14 Hotel London
The W14 Kensington London, England
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