APEX CITY OF LONDON HOTEL $169 ($̶1̶8̶8̶) - Updated 2019 Prices & Reviews - England

Apex City of London Hotel

They do a very nice job here. After visiting Paris right before, it was so nice to stay in a larger size room that American travelers are accustomed to. Overall a very helpful staff, some employees juts doing their job, but a couple of customer service all-stars as well. Food was good at the restaurant and plenty of other nearby options. Pretty good location too just a few blocks from the Tower of London, Tower Bridge and the Tower Hill underground station where its only 4 or 5 stops to Westminster and all of the other tourist attractions there. This place is a good find. …

Review collected in partnership with this hotel

Date of stay: July 2019

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Trip type: Traveled with family

very good and strongly recommended

The location is very good, walk to the railway station in 5 minutes. The room and bathroom is big enough, the shower and shampoo is good .And the eye gel and lip gloss are also provided. I like the eye gel very much, it's helpful to wake up my eyes. The staff is very kindly and friendly. We have a good time in London. …

Review collected in partnership with this hotel

Date of stay: July 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled as a couple

Dear zixuan1212, Thank you for choosing the Apex City of London Hotel and for sending us your feedback regarding your stay with us. I am very pleased to know you were satisfied of your stay, and that you appreciated our Warmer Welcome and had the time to treat yourself with our luxury toiletries! At Apex Hotel we aim to provide memorable experiences to our valued guest. I am looking forward to welcoming you back soon to the Apex City of London Hotel, Should there be anything in particular you might request for a future reservation please do not hesitate to contact us at COL.Concierge@apexhotels.co.uk Warm Regards, Chiara Giarratana Front Office Manager

Ideal place to discover London

Ideal location to explore ... breakfast was delicious ... only negative one packet of biscuits in room ... to share for 2 ! Otherwise a great place to stay the room Was comfortable and spacious enough ... staff always happy to help

Review collected in partnership with this hotel

Date of stay: July 2019

Value

Rooms

Location

Cleanliness

Service

Sleep Quality

Trip type: Traveled with friends

Lovely

The hotel is in a great location, few minutes walk from Bank and Tower Hill. Really close to the Tower of London as well. The check in was quick and efficient, we arrived really early so we were able to precheck in as we were going to be returning late and leaving our luggage. The luggage was then left in our room which was a great service. The room we had was on the fourth floor, the room was well equipped with a large bathroom. The only issue we had was that we were so overlooked by the other rooms due to he shape of the building. We could see into other rooms and they no doubt could see into our room. It did put a damper on it and we felt we had to close the heavy curtains just to feel some sort of privacy. This made the room really dark and the lighting options werent fantastic. Otherwise the hotel was great, we werent spending a huge amount of time there otherwise we would have probably asked for a different room due to the position of it.…

Date of stay: July 2019

Value

Location

Service

Trip type: Traveled as a couple

Location is not for tourist

I booked the hotel based on the good reviews and the proximity to to the Water Tower bridge. Unfortunately, the hotel is more of a business travel hotel instead of a tourist hotel. There is few food and entertainment options after 6 pm during the week and it is a pretty dead neighborhood on the weekend. The hotel is close to the London bus tours ( 5 min walk) but after 6 pm, you will have to cab it or walk. The rooms are comfortable other than not having a hair dryer. I found the reception staff (Marie) rude and condescending. I had emailed the hotel a month before I arrived to assure that both of my rooms are next to each other. My email assured that the rooms would be next door. She argued for no reason and ended up giving me rooms next door anyway. It was an annoyance that was unnecessary. Martina assisted me the evening prior to me leaving and gave me important information on the best options to get to St Pancras station to catch the Eurostar. She was kind and helpful. The hotel has some positives but more negatives that will make me look for a different hotel in the Soho or Covent Garden area the next time I visit London.…

Date of stay: July 2019

Trip type: Traveled with family

Dear Zeneli14, Thank you for choosing the Apex City of London Hotel and for sending us your feedback regarding your stay with us. I really appreciate you have taken the time to provide us your feedback that will help us improving our level of service. I am very sorry to read that you did not feel well looked after at your arrival to the Hotel, and I was concerned about your comments regarding the service you experienced from our Front Desk team. Our aim is to provide our valued guests with memorable APEX experiences, and for this reason, I would like to extend my sincerest apology for the inconveniences. Please be assured that we take all our guest feedback on board and we usually pride ourselves in offering a first class service. Kindly note I have wrote you a message in your inbox. I hope to have the opportunity to welcoming you back at some point in the future, and I am confident we will be able this time to exceed your expectations. Chiara Giarratana Front Office Manager

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Apex City of London Hotel, England

Apex City of London Hotel

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