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Apex City of London Hotel

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Guests1 room, 2 adults, 0 children
Traveler (1183)
360
Panoramas (37)
Room & Suite (507)
Certificate of Excellence

About

#118 of 1,120 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Apex City of London provides memorable stays in the heart of London. It’s known for its friendly and warm welcome from check-in right through to check-out. You’ll be well looked after during your stay with a team on hand to answer your questions and help plan your visit. The hotel is located in central London, close to Tower Bridge, and is just a 30-minute trip on the DLR from London City Airport. The natural light that filters through floor-to-ceiling windows in the contemporary restaurant, lounge and bar area makes this hotel a great place to meet, eat or relax. Each bedroom features a 40” LCD TV with Sky channels and complimentary high-speed Wi-Fi. You’ll also get complimentary Elemis toiletries and a hair dryer in your room meaning you can travel light. Dedicated conference and meeting rooms provide well-equipped and convenient venues alongside a 24-hour gym. Plus, PURE Spa & Beauty offers you the chance to relax and be pampered with a wellness and beauty spa and infra-red sauna.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Sauna
Restaurant
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Baggage storage
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bridal suite
Non-smoking rooms
Suites
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Russian, Spanish and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
270Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
Neighborhood
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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4,916Reviews
46Q+A
100Room tips
Traveler rating
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Popular mentions
They do a very nice job here. After visiting Paris right before, it was so nice to stay in a larger size room that American travelers are accustomed to. Overall a very helpful staff, some employees juts doing their job, but a couple of customer service all-stars as well. Food was good at the restaurant and plenty of other nearby options. Pretty good location too just a few blocks from the Tower of London, Tower Bridge and the Tower Hill underground station where its only 4 or 5 stops to Westminster and all of the other tourist attractions there. This place is a good find.
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Review collected in partnership with this hotel
The location is very good, walk to the railway station in 5 minutes. The room and bathroom is big enough, the shower and shampoo is good .And the eye gel and lip gloss are also provided. I like the eye gel very much, it's helpful to wake up my eyes. The staff is very kindly and friendly. We have a good time in London.
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Review collected in partnership with this hotel
Response from ChiaraGiarratana, Front Office Manager at Apex City of London Hotel
Responded yesterday
Dear zixuan1212, Thank you for choosing the Apex City of London Hotel and for sending us your feedback regarding your stay with us. I am very pleased to know you were satisfied of your stay, and that you appreciated our Warmer Welcome and had the time to treat yourself with our luxury toiletries! At Apex Hotel we aim to provide memorable experiences to our valued guest. I am looking forward to welcoming you back soon to the Apex City of London Hotel, Should there be anything in particular you might request for a future reservation please do not hesitate to contact us at COL.Concierge@apexhotels.co.uk Warm Regards, Chiara Giarratana Front Office Manager
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Ideal location to explore ... breakfast was delicious ... only negative one packet of biscuits in room ... to share for 2 ! Otherwise a great place to stay the room Was comfortable and spacious enough ... staff always happy to help
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Review collected in partnership with this hotel
The hotel is in a great location, few minutes walk from Bank and Tower Hill. Really close to the Tower of London as well. The check in was quick and efficient, we arrived really early so we were able to precheck in as we were going to be returning late and leaving our luggage. The luggage was then left in our room which was a great service. The room we had was on the fourth floor, the room was well equipped with a large bathroom. The only issue we had was that we were so overlooked by the other rooms due to he shape of the building. We could see into other rooms and they no doubt could see into our room. It did put a damper on it and we felt we had to close the heavy curtains just to feel some sort of privacy. This made the room really dark and the lighting options werent fantastic. Otherwise the hotel was great, we werent spending a huge amount of time there otherwise we would have probably asked for a different room due to the position of it.
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I booked the hotel based on the good reviews and the proximity to to the Water Tower bridge. Unfortunately, the hotel is more of a business travel hotel instead of a tourist hotel. There is few food and entertainment options after 6 pm during the week and it is a pretty dead neighborhood on the weekend. The hotel is close to the London bus tours ( 5 min walk) but after 6 pm, you will have to cab it or walk. The rooms are comfortable other than not having a hair dryer. I found the reception staff (Marie) rude and condescending. I had emailed the hotel a month before I arrived to assure that both of my rooms are next to each other. My email assured that the rooms would be next door. She argued for no reason and ended up giving me rooms next door anyway. It was an annoyance that was unnecessary. Martina assisted me the evening prior to me leaving and gave me important information on the best options to get to St Pancras station to catch the Eurostar. She was kind and helpful. The hotel has some positives but more negatives that will make me look for a different hotel in the Soho or Covent Garden area the next time I visit London.
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Response from ChiaraGiarratana, Front Office Manager at Apex City of London Hotel
Responded yesterday
Dear Zeneli14, Thank you for choosing the Apex City of London Hotel and for sending us your feedback regarding your stay with us. I really appreciate you have taken the time to provide us your feedback that will help us improving our level of service. I am very sorry to read that you did not feel well looked after at your arrival to the Hotel, and I was concerned about your comments regarding the service you experienced from our Front Desk team. Our aim is to provide our valued guests with memorable APEX experiences, and for this reason, I would like to extend my sincerest apology for the inconveniences. Please be assured that we take all our guest feedback on board and we usually pride ourselves in offering a first class service. Kindly note I have wrote you a message in your inbox. I hope to have the opportunity to welcoming you back at some point in the future, and I am confident we will be able this time to exceed your expectations. Chiara Giarratana Front Office Manager
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PRICE RANGE
$177 - $420 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apex city of london hotel london, apex city hotel london, apex city london hotel, apex hotel london
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
209
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