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40 Lower Thames Street, London EC3R 6AG England
6 people are viewing this hotel
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Expedia.com$407
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (958)
Room & Suite (496)
Dining (37)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 2,176 in London
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.6
Travelers' Choice
Situated next to The Tower of London, in one of the city's most historic locations, Cheval Three Quays sits on the banks of the River Thames with many apartments boasting views of the city's Tower Bridge. Perfectly located for the city's financial district yet within easy reach of the West End, Cheval Three Quays provides an unequalled setting on London's North Bank that offers both vibrancy and privacy. This iconic residence includes 159 serviced and residential 1, 2 and 3 luxury apartments and penthouses, many with unrivalled views across the Thames towards Tower Bridge and City Hall. Available from One Night, guests can be sure of exceptional home comforts, while receiving exceptional service, ensuring an exceptional experience.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Complimentary tea
Highchairs available
24-hour security
Concierge
24-hour front desk
Non-smoking hotel
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Bathrobes
Air conditioning
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
2647Reviews75Q+A100Room tips
Traveler rating
  • 2,448
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  • 32
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  • 11
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Popular mentions
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Most Recent
drwatsonjd wrote a review May 13
Dallas, Texas567 contributions111 helpful votes
+1
This is my second time at the Cheval and I will always come back here. The customer service is unlike anywhere I have ever visited. Every member of the staff is so helpful and considerate. The room itself is wonderful and the view is nothing short of amazing. Those new bathroom amenities are incredible. We bought a few to take home.
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Date of stay: May 2022Trip type: Traveled
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 3 days ago
Dear drwatsonjd, Thank you so much for awarding us 5 stars, following your recent stay with us at Cheval Three Quays. What a pleasure it is to read your lovely comments of the team and I am glad that you enjoyed the apartment, the view, and the lovely Arran Aromatics toiletries. We look forward to welcoming you back again soon! Kind regards, Kate Fletcher General Manager
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Pioneer440785 wrote a review May 11
2 contributions
Stayed with the family and we were impressed. Not cheap but paid for mostly through tesco vouchers on Hotels.com and so it felt like a real treat. So spacious, very clea and the beds were sooo comfortable.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 5 days ago
Dear Pioneer440785, Thank you so much for awarding us a 5 out of 5 rating, I am pleased to read that you enjoyed your stay and the comfortable apartment. We hope to welcome you and your family back again soon. Kind regards, Kate Fletcher General Manager
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kmehra2022 wrote a review May 5
London, United Kingdom1 contribution
see previous notes. I had requested it on the phone but that was clearly a waste of time since i had to request it again at the front desk. The room was booked for a proposal, this was clear to the staff since a colleague had entered notes. Why was i still assigned the room with a different view. Request was towerbridge which was available
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 1 week ago
Dear khmehra2022, Thank you for your feedback following your stay with us at Cheval Three Quays. I am saddened to see your 2 out of 5 overall score and sorry that you were disappointed with the view from your initial apartment. There was a note on your booking requesting a nice room, and I am sorry that we failed to note your wish for a view of the Tower Bridge. I am glad that the team were able to re-allocate you to another apartment with your requested view. We do try to accommodate all guest requests, subject to availability. I am glad to see your high ratings for the other areas of your stay, and I do hope that we have the opportunity to welcome you back again in the future. Kind regards, Kate Fletcher General Manager
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Culture611261 wrote a review May 3
1 contribution
We were visting London with our daughters for our wedding anniversary and stayed few nights at Cheval Three Quays. We were upgraded to an appartment with spectacular views of Tower Bridge and Tower of London. We couln’t have wished for a better accomodation. Views were amazing during the day as well as in the evening. Apartment was very modern and luxurious. Staff was very friendly and accommodating. Daily housekeeping was really good - we have not experienced this earlier in this type of accomodation. Everything was top notch which made our trip to London extra special and memorable.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 2 weeks ago
Dear Culture611261, Thank you so much for your lovely review, following your special stay with us at Cheval Three Quays. I am happy to read that you enjoyed your stay, from the housekeeping service to the amazing views and of course the service from our great team. We look forward to welcoming you back again soon. Kind regards, Kate Fletcher General Manager
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Jean C wrote a review Apr 2022
Loganville, Georgia13 contributions
+1
3 of my family stayed here for week in April 2022. The facility is amazing and the staff is beyond helpful and kind. They helped us with securing cars for wherever we needed to go, gave great restaurant recommendations and generally catered to our every need. Out apartment overlooked the Thames River. Staying here was a highlight of our trip! You will not tegret it!
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Date of stay: April 2022Trip type: Traveled
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 3 weeks ago
Dear jeancK8038MD, It is such a pleasure to read your amazing review of Cheval Three Quays, thank you for taking the time to write your feedback. I am glad that you were well looked after by the team, and it is heart-warming to read that your stay was one of the highlights of your trip. We hope to welcome you back again soon! Kind regards, Kate Fletcher General Manager
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readeasy2022 wrote a review Apr 2022
Calgary, Canada1 contribution
My family spent 8 nights at Cheval Three Quays. Not like a hotel, it's more like your home. They have everything in your room from the wash machine and dryer machine to everything in the kithen. Everything beyond your expectation.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 3 weeks ago
Dear readeasy2022. It is wonderful to read that you and your family had a lovely stay with us and that you felt at home. Thank you for taking the time to write your review, we hope to welcome you back again soon. Kind regards, Kate Fletcher General Manager
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GaGefamily wrote a review Apr 2022
Los Angeles, California13 contributions18 helpful votes
fantastic in every way. and I tend to read every review before booking. if you are like me, stop reading reviews and just book it! ample space, great location, spotless, comfortable, amazing front desk. perfect kitchen area. really, just book it.
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded 4 weeks ago
Dear GaGefamily, Thank you for taking the time to write your amazing review of Cheval Three Quays. I am so pleased that you had a fantastic stay with us, and it is great to read your comments of the team, the location, cleanliness, comfort, and amenities - thank you! We look forward to welcome you back again in the near future. Kind regards, Kate Fletcher General Manager
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Bigles123 wrote a review Apr 2022
Frodsham, United Kingdom1 contribution
Staff were very pleasant and helpful, they aimed was to make your stay a memorable and it was. The suite was of a very high standard in every way in every room. The views across the Thames was spectacular in the daytime and also at night through the large windows and balcony.
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Review collected in partnership with this hotel
Date of stay: March 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded Apr 4, 2022
Dear Bigles123, Thank you very much for writing your amazing review, following your recent stay with us. I am delighted to read that you had a memorable stay, enjoying the view, the apartment and of course the service from our great team. We hope to welcome you back again soon. Kind regards, Kate Fletcher General Manager
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neuromancerLKLB wrote a review Mar 2022
Prague, Czech Republic6 contributions3 helpful votes
Super friendly and helpful staff, the best location in London and view which any other place in London cannot offer. Three coffee places right next door, very convenient for the breakfast in your room.
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Review collected in partnership with this hotel
Date of stay: March 2022
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded Mar 30, 2022
Dear neuromancerLKLB, It is a great pleasure to read your review of your stay with us at Cheval Three Quays, thank you for taking the time to write your feedback. I am glad that you had a great stay with us, enjoying the service from the team as well as our celebrated location and stunning views. We hope to welcome you back again soon. Kind regards, Kate Fletcher General Manager
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HoustonLion wrote a review Mar 2022
Houston, Texas32 contributions15 helpful votes
Cheval is an amazing place to stay I am from London and have been staying here since moving to the US for around 20 years Staff are wonderful and the suites are first class Would never stay anywhere else in town Did I mention location and views!!
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Date of stay: March 2022Trip type: Traveled
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Response from Cheval Collection, General Manager at Cheval Three Quays
Responded Mar 22, 2022
Dear HoustonLion, Thank you so much for writing your amazing review of Cheval Three Quays. It is a pleasure to read your kind feedback of the team, the apartment and of course our celebrated location and stunning views. We look forward to welcoming you back to your next stay again soon. Kind regards, Kate Fletcher General Manager
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PRICE RANGE
$435 - $633 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
159
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Frequently Asked Questions about Cheval Three Quays
Which popular attractions are close to Cheval Three Quays?
Nearby attractions include Tower Bridge (0.3 miles), Tower of London (0.1 miles), and Sky Garden (0.3 miles).
What are some of the property amenities at Cheval Three Quays?
Some of the more popular amenities offered include free wifi, a fitness center, and dry cleaning.
Which room amenities are available at Cheval Three Quays?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Cheval Three Quays?
Guests can enjoy complimentary tea during their stay.
Is parking available at Cheval Three Quays?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Cheval Three Quays?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Sky Pod Bar, and Blacklock City.
Are there opportunities to exercise at Cheval Three Quays?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Cheval Three Quays?
Yes, dry cleaning and self serve laundry are offered to guests.
Are there any historical sites close to Cheval Three Quays?
Many travelers enjoy visiting Churchill War Rooms (2.2 miles), Tower of London (0.1 miles), and Houses of Parliament (2.0 miles).
Does Cheval Three Quays have any great views?
Yes, guests often enjoy the harbor view available here.
Is Cheval Three Quays accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.