Always a pleasure to stay at taj, amazing hospitality, Ron maintains the rooms cleanly and food is amazing, rare to find Belle dance in restaurants, very unique experience. Chef mohit and team was very courteous. Whole experience was altogether perfect.
We had a wonderful stay, the staff go above and beyond to make the stay perfect. i will be returning to this gem of a place. Highly recommend the 3 bedroom apartment for families as there is a lot of room. Never have I stayed in a place where I felt so welcome.
Nothing is to much for the personnel. They are professional and very helpful. Rooms are nice and clean. It was my husband’s birthday and the hotel surprised him with a lovely cake. All the little small things that counts! Thank you for a great stay. We will certainly come again
Super friendly staff and great accommodation! Would happily recommend to anyone looking for a special stay in London, the hotel is in a great location with Victoria tube station being just a 5 minute walk.
We stayed in the Three Kings bedroom suite and the decor was extremely nice however we were disappointed with the cleaning staff who often missed parts. Mind you it was quite a large 3-bedroom suite with a big living room. There were problems with the televisions in each room and also the telephones, and the bathrooms but all was resolved eventually. I understand that a hotel of this size can be difficult to run without any problems but but it is how they deal with the problems that counts. To this end I must say was absolutely excellent. Everyday she managed to check on me and how things were going and was able to make reservations for us us without fail and ensure everything was corrected. Mohit also. Sanya went out of her way to be friendly, intently listening to every aspect that needed attention. Every new problem that arose she was on it it very quickly and I was impressed by her dedication to see that the problem was fixed and and satisfied me. If there were more people like Sonia it would mean the hotel would be perfect. From breakfast to dinner I felt we were taken care of. The hotel staff were generally very accommodating and well mannered. I'd definitely go again, and I'm sure the cleaning staff wil be more thorough next time. Most of the rooms were cleaned well visibly. The food was excellent also. Breakfast in the main restaurant was very busy so I didn't want to go again but had the option of the Residences only restaurant, where staff are absolutely amazing. Sanya even came there to check everything was OK. If the quality of attention I experienced from Sanya is repeated, I have no doubt that I'll go again if only for the management. I can see how hard they work and that is what makes a great hotel stay perfect.…
We love the Taj! The service is excellent. The concierge helped us with many things prior to our visit and arranged a guide to take us the IWM who was excellent. The rooms are huge and I don’t think you can find a bigger room in London for the price. It is an excellent choice if you are traveling with children. We will be back!
The ambience , room , food were excellent . The variety for vegetarians at the breakfast was awesome. The chef is too good and super kind along with the staff that treats you no less than king . And the masala tea is to die for . Super good. A must visit
I had an absolutely amazing time; the service is truly second to none. Your comfort is really their complete priority. Perfect place to stay, Everything about this hotel was great, friendly staff and a perfect location. I would certainly stay again.
The staff which includes Front Desk, Butler’s in front office ,House Keeping , Concierge displayed professional standards matching the best ie Taj. They were so courteous, friendly ,thoughtful and supportive which made us feel at home. The staff was excellent and gave us a surprise with a cake, champagne and a beautiful birthday card for my wife’s birthday. It was a nice gesture….. On the whole a great hotel with a amazing asset of excellent staff… See you soon….
Hassle free stay. I was traveling alone with my teenage children. I felt safe and secure in the quite courtyard tucked away yet so close to everything. The concierge staff was amazing! They booked show tickets, dinner reservations, airport transfers, and excursions for me all before our arrival. Highly recommend a trip to Hampton Court. Also, we enjoyed having the space in our 2 bedroom, 2 bath suite. There was a large sitting area with TV and dinning table which allowed the teenagers to each have their own space. Everything was nice and easy.