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Taj 51 Buckingham Gates Suites and Residences

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51 Buckingham Gate, London SW1E 6AF England
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Traveler (925)
Room & Suite (507)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Taj 51 Buckingham Gates Suites and Residences
Updated 10/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 1,199 hotels in London
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.6
2022 Travelers' Choice Best of the Best
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a personalised environment a gemstone's throw from Buckingham Palace and some of the most iconic sites in London. The hotel comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed offering one, two and three bedroom suites. Each with the space of a private home with their own kitchen and living area. Treading the path from tradition to tomorrow, redefining the meaning of luxury, creating a distinctive, customised and exclusive Taj experience with complimentary wi-fi, ever so helpful Butlers and Golden Keys Concierge service. Introducing the first Jiva Spa in Europe its facilities include sauna, steam room and vitality pool (The Jiva Spa and wet areas currently open Thursday - Sunday), with the best of Indian therapies and rituals complimented by British brand Temple Spa . Unmissable dining options include Quilon, a Michelin starred Indian South West coastal cuisine and Kona serving the most enchanting themed Afternoon Teas. The beautiful Courtyard, the heart of the hotel, is now open for the summer season with amazing cocktails and an exciting summer menu.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Airport transportation
Business Center with Internet Access
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Butler service
Doorperson
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
Special Offer:Book Direct & Save
2166Reviews43Q+A100Room tips
Traveler rating
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Most Recent
pjoiv wrote a review Jun 2022
Atlanta, Georgia, Usa5 contributions2 helpful votes
Fantastic location near Buckingham Palace, but quiet and private. Rooms were large and comfortable. The staff was very welcoming and helpful. The cafe on site was great, as was the restaurant at the hotel. Would certainly stay again.
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Date of stay: June 2022Trip type: Traveled with family
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 5 days ago
Dear Paul O, It was a pleasure to welcome you here to Taj 51 Buckingham Gate, Suites and Residences. Thank you for sharing your review on Tripadvisor about your stay. We are delighted to read that you found your stay experience and service perfect, as our team strive hard to deliver exceptional service. We are pleased to know you enjoyed the suite that you stayed and also liked the choice of dining facilities available and we hope that you have made some beautiful memories from this stay. We look forward to the pleasure of welcoming you back again to enjoy our hospitality. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Yash M wrote a review Jun 2022
1 contribution
Good ambiance, good hospitality, food needs to improve. Staff is very good, breakfast can be done better, very less options are there currently. Car pick up issue is there as once a big car comes, very difficult to take a turn.
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Date of stay: June 2022Trip type: Traveled with friends
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 1 week ago
Dear Yash_Mehta1990 Thank you so much for taking the time to leave us a review following your time with us here at Taj 51 Buckingham Gate Suites and Residences. I am so pleased that you not only found hospitality and ambience much to your liking. Thank you so much for providing us with your feedback and we do hope that we have the opportunity to welcome you back again the next time your travels bring you to London. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Aksha J wrote a review Jun 2022
1 contribution
The afternoon tea was amazing, the food was great. On top of that the staff were excellent and extremely friendly. Would definitely recommend to anyone wanting to have a good time and have good food in London.
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Date of stay: June 2022Trip type: Traveled with family
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 1 week ago
Dear Akshaj2022, It was a pleasure to welcome you at Kona at Taj 51 Buckingham Gate Suites and Residences for Afternoon tea. Thank you so much for taking the time to write such a thoughtful review, we truly appreciate your kind words and are so pleased you enjoyed the care and attention provided to you by the entire team. We hope to have the pleasure of welcoming you back again to Taj 51 Buckingham Gate, Suites and Residences whenever your plans allow. Your sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Japneet C wrote a review Jun 2022
1 contribution
The only reason I am writing this review is to highlight 2 staff members that made our stay worth it: Ankit (wait staff in the courtyard) and Tibor (porter). They were both fantastic and hugely attentive, consistently going above and beyond in their service. They are also both absolutely delightful individuals and a joy to chat with. They are the sole reason this establishment is getting 2 stars. Outside of their service, this hotel was a thorough disappointment. I have stayed in a range of hotels from 5 stars to hostels and this was by far the worst. Paying as much as you are, you expect polite and attentive staff, speedy service, and good quality food. Not only did we not get any of those things, we even had things go missing from our room. When we raised this with the reception they stated, in quite a rude tone, that we mustn't have checked the room properly and they would get housekeeping to have a look. When we returned 5-6 hours later, nothing had been done and housekeeping had not been made aware. Then we were blamed for not letting them know quick enough... an absolutely baffling response. The reception team, when asked a simple question, made us wait outside in the heat for 45 mins+ for an answer. They also refused to serve our 4 year olds food or even water in the afternoon because their restaurant was "too busy". When asking for bags to be collected from our room during check out, they took over an hour to send someone up, meanwhile the concierge continued harassing us to check out... which i'm not sure how they expected us to do without our bags. The basic amenities are also below par: the keys to the room stop working every day (sometimes multiple times a day), the scanner to enter the room also break or run out of battery regularly, The kettle was not only broken but also STANK, there is no service elevator so you end up waiting 15min+ for the lift (not a complaint if you're able-bodies and on the first or second floor but my mum has vertigo and we were on the 5th floor). We ran out of complimentary tea bags in our room and called to have more sent up on Monday, then again on Tuesday, then Wednesday... we finally got them after calling on Thursday. I have stayed in multiple Taj resorts around the world and this establishment is a stain to its reputation. It is obvious that the staff are not properly trained and then scapegoated when something goes wrong, so this review is specifically for the management. And for prospective customers, save yourself the money, you'd be better off in a Travelodge or Premier Inn.
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Date of stay: June 2022
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 1 week ago
Dear Japneetc2022, Thank you for you taking the time to leave a review on TripAdvisor about your recent stay with us here at Taj 51 Buckingham Gate Suites and Residences. Please accept our sincere apologies for the underwhelming stay experience. We are sorry to know that you were not entirely pleased with the overall service and did not like the suite that you stayed in. If convenient please do contact the Hotel directly to give us details about being made to wait for 45 minutes and also about restaurant refusing to serve you, as this is not the level of our service, so we would need to investigate this further. While I wish you had a better experience, it is feedback like yours that we learn from as we continue to strive in improving both our product and service. We take pride in our services as our entire team strives hard to deliver exceptional guest experiences, and we are sorry that we fell short of meeting your expectations on this occasion. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Gargi R wrote a review Jun 2022
Kolkata (Calcutta), India3 contributions
Overall it was very good experience we had, all over services & all staffs were well behaved and very helpful . But, one suggestion that, if the room sizes would be bigger then, the stay would be more comfortable. Thanks
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Date of stay: May 2022
Location
Cleanliness
Service
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 2 weeks ago
Dear MDSEC2, Thank you for choosing to stay at Taj 51 Buckingham Gate, Suites and Residences and for taking the time to leave a review on Tripadvisor. We are delighted to know that you enjoyed the stay with us overall and found the Hotel team friendly and welcoming too. Please visit our website to see the variety of suite choices available to choose from, ranging from a Junior suite to a 5 bedroom suite. We hope to get more opportunities to welcome you back again at Taj 51 Buckingham Gate, Suites and Residences when your visits bring you back to London. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Brandon C wrote a review Jun 2022
Miami, FL233 contributions142 helpful votes
Location - less than a 5min walk to Buckingham Palace, less than a 5min walk to tube station, hard to beat for a family's first trip to London Staff - they make the trip. I cannot speak highly enough of how helpful, before and during the trip they were. How nice they all were. How they tried to ensure our comfort throughout our entire trip Rooms - a little worn and older, but the hotel is historic. Having two bedrooms was huge and the water bottles left every day, coffee in the morning, and conveniences of the suite were fantastic. All in all, fantastic stay in a fanstastic city. We loved it!
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Date of stay: June 2022
Location
Cleanliness
Service
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 3 weeks ago
Dear Brandon C, Thank you for choosing the Taj 51 Buckingham Gate, Suites and Residences for your first visit to London as a family and for your kind review. We are pleased to know that you and your family had a comfortable stay in a two-bedroom suite which is much sought after by families who want contemporary, spacious suite offering adequate privacy for their entire family. All our suites come with fully equipped kitchen which is always an added advantage to our guests who want to have the comfort of having a functional kitchen at their disposal during their holidays. Your kind words of compliments for our Hotel team and service are very much appreciated, I am so glad that our enviable location enabled you to travel around London conveniently. We hope that you have created some pleasant memories to treasure during your stay. We look forward to welcoming you back again soon the next time your travels bring you to London. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Anthony K wrote a review Jun 2022
1 contribution
Super hotel made more super by the staff who are superb would recommend always. The best review and statement is to say we will return to the TAJ 51 every time we visit London as we cannot see how to better the position and the hotel and the quality of care the staff take
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Date of stay: June 2022Trip type: Traveled with family
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 3 weeks ago
Dear AnthonykA2467TL Thank you so much not only for choosing to stay at the Taj 51 Buckingham Gate, Suites and Residences but for your continued patronage too. It is always a delight to welcome you back to your home-from-home whilst in London. Your kind words for the entire team are greatly appreciated and we are pleased to know that our convenient location makes it easy for you to do lots of sight-seeing nearby and that you had another enjoyable stay. We look forward to welcome you back soon to enjoy our hospitality again. Thank you again, Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Meenakshi Chaudhary wrote a review Jun 2022
1 contribution
If you wish to experience hospitality at its best , stay at Taj. It runs top down - from Shalini grover to her team mates , all is always happy to serve . They made my family trip memorable by arranging a world class sit down lunch for 15 of the family members of all age group in one table . To top it , they arranged a pre packed breakfast at the Hyde park , which felt local in a foreign company. The concierge is still in touch with me for my Parcels to be collected and this is the 7th time , we as a family visited this place . Must go .
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Date of stay: May 2022Trip type: Traveled with family
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 3 weeks ago
Dear M1naksh1, Thank you for choosing to stay with us once again at the Taj 51 Buckingham Gate, Suites and Residences and also for your review on TripAdvisor. It is always a pleasure to welcome you back. We are so pleased to know that you and your family had a comfortable stay in one of our beautiful suites which is much sought after by families who want contemporary, spacious suite which offers adequate privacy for their entire family. All our suites come with fully equipped kitchen which is always an added advantage to our guests who want to have the comfort of having a functional kitchen at their disposal during their holidays. We are glad that Shalini and the entire team could curate such a pleasant stay experience for you, with a beautiful lunch for you all and for a morning breakfast selection ready for you to take to the wonderful Hyde Park. I am delighted that you all felt special and welcome Your kind words are very much appreciated. We look forward to welcoming you and your family back again soon to the Taj 51 Buckingham Gate, Suites and Residences. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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A_Ahuja wrote a review Jun 2022
Mumbai, India10 contributions1 helpful vote
Centrally located and legendary Taj service made this one of the most memorable stays. We travelled after 30-months post Covid19 for the first time and there's an unprecedented demand for hotel rooms and flights. Our flight landed early in the morning and yet we were graciously accommodated & given an early check-in. The room allocated by Mr. Joy Joby was incredible, spacious and perfectly met our requirements...thank you for making it memorable and also many thanks to Mathew for regularly inquiring about our stay, accommodating our requests and making us feel at home! We were so happy, we're already booked to be back there in 3 weeks!!!
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Date of stay: May 2022
Value
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Service
Room Tip: Chose the Ministers building if possible!
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Response from The Manager, General Manager at Taj 51 Buckingham Gates Suites and Residences
Responded 3 weeks ago
Dear A_Ahuja_291, It really was our pleasure to welcome you to the Taj 51 Buckingham Gate, Suites and Residences after such a long gap owing to the Pandemic. We are pleased to know that you had a delightful stay experience and that our team could showcase the spirit of Tajness, which is a feeling enriched through care, warmth, and a strong sense of nobility. Your kind words complementing our team especially Joy and Mathew and the overall service received from the team is highly appreciated. We value your patronage and look forward to welcoming you back again to The Taj 51 Buckingham Gate, Suites and Residences in just three weeks’ time just during the Wimbledon season. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Luke T wrote a review May 2022
2 contributions
I planned on proposing to my girlfriend at the hotel after a big day out. I had asked for a lot from the hotel staff to make it memorable and they played their part perfectly. I have stayed at some lovely hotels but have never been attended to as well as we did at the Taj. From the moment we entered we were made to feel like royalty and we were lucky enough to be upgraded to the most amazing suite. I had requested the romantic turndown and have asked for this a few times before in other hotels but the standard in the Taj was way above anything I’ve had elsewhere. The rose petals around the bathtub was an amazing bonus that we didn’t even discover until the morning after. I had been planning the proposal for 6 months and was terrified that something would go wrong but with the staff at the Taj I needn’t have worried. Everything was perfect. And we really appreciated the bottle of Prosecco waiting for us also! The staff were incredible, I wish I had got their names but every single member of staff we came across was so helpful and welcoming and the morning after they came straight over to us to congratulate us.
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Date of stay: May 2022Trip type: Traveled as a couple
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Response from Mehrnavaz Avari, Owner at Taj 51 Buckingham Gates Suites and Residences
Responded 4 weeks ago
Dear Luket129, Thank you for choosing to stay with us at the Taj 51 Buckingham Gate, Suites and Residences and for making us a part of such a special and memorable occasion. I am delighted that you had a magical time with us and found the extra touches made your proposal even more perfect. We believe that true luxury is in the details which is built with time and care, and an unparalleled vision. ‘Tajness’ the philosophy on which our service is tailored, was born out of decades of dedication towards incredible hospitality, and centuries of building a culture like no other hospitality institution has. Thank you for your patronage and for this gracious review. Your kind words will make the entire team proud. We look forward to welcoming you back many times in future to enjoy our hospitality again. Yours sincerely Mehrnavaz Avari Area Director UK and General Manager
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PRICE RANGE
$568 - $994 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
51 buckingham gate, taj suites and residences hotel london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
85
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Frequently Asked Questions about Taj 51 Buckingham Gates Suites and Residences
Which popular attractions are close to Taj 51 Buckingham Gates Suites and Residences?
Nearby attractions include Buckingham Palace (0.3 miles), Billy Elliot The Musical (0.2 miles), and Westminster Cathedral (0.2 miles).
What are some of the property amenities at Taj 51 Buckingham Gates Suites and Residences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Taj 51 Buckingham Gates Suites and Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Taj 51 Buckingham Gates Suites and Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Taj 51 Buckingham Gates Suites and Residences?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Taj 51 Buckingham Gates Suites and Residences?
Conveniently located restaurants include Mio Restaurant, Chez Antoinette Victoria, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at Taj 51 Buckingham Gates Suites and Residences?
Yes, guests have access to a fitness center during their stay.
Does Taj 51 Buckingham Gates Suites and Residences have airport transportation?
Yes, Taj 51 Buckingham Gates Suites and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taj 51 Buckingham Gates Suites and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj 51 Buckingham Gates Suites and Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Taj 51 Buckingham Gates Suites and Residences?
The staff speaks multiple languages, including English, Spanish, French, Russian, Portuguese, Hindi, and Romanian.