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Taj 51 Buckingham Gate Suites and Residences

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51 Buckingham Gate, London SW1E 6AF England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (775)
Room & Suite (465)
Dining (108)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Taj 51 Buckingham Gate Suites and Residences
Updated 07/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 1,149 hotels in London
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Taj 51 Buckingham Gate Suites and Residences offers authentic luxury experiences in a personalised environment a gemstone's throw from Buckingham Palace and some of the most iconic sites in London. The hotel comprises three Victorian townhouses - Kings, Minsters and Falconers, each distinctly designed offering one, two and three bedroom suites. Each with the space of a private home with their own kitchen and living area. Treading the path from tradition to tomorrow, redefining the meaning of luxury, creating a distinctive, customised and exclusive Taj experience with complimentary wi-fi, ever so helpful Butlers and Golden Keys Concierge service. Introducing the first Jiva Spa in Europe its facilities include sauna, steam room and vitality pool, with the best of Indian therapies and rituals complimented by British brand Temple Spa . Unmissable dining options include Quilon, a Michelin starred Indian South West coastal cuisine and Kona serving the most enchanting themed Afternoon Teas.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Fax / photocopying
Spa
Massage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Kitchenette
Microwave
Flatscreen TV
Safe
Iron
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
183Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Neighborhood
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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chris j wrote a review Aug 4
London, United Kingdom167 contributions47 helpful votes
This was a postponed anniversary trip to London, returning after many months of lock down in the UK. We stayed at several hotels, and ate at many locations over the long weekend - and the Taj was intended to be the highlight of that stay. I should say we got quite a discounted rate to stay here and this review is based on the preface that this is intended to be a 4/5 star hotel. I'm not totally sure of the relationship between the suites here and the neighbouring St James hotel - I believe they are all the same complex, but the hotel was closed, and this may have been causing some of the issues over the weekend. First, the good - service around the hotel was generally very good. There did not seem to be many staff around, and often only found 1 person at the small reception area they have. However all encountered were friendly enough (although communication with restaurant staff was a slightly different matter - more on this later) Check in had a little wait time, but we were offered a free drink, and waited 10 minutes without issue. We paid extra for a King size suite, with breakfast included - the room is in a separate building, and was huge for London. The accommodations did not disappoint - you do get what you pay for - and for the capital, at this price point, was great value. Large bathroom, kitchenette - very big sleeping area, and lots of light. On the 6th floor we overlooked the area behind Buckingham Palace, and whilst not actually that interesting -its mainly offices and apartments, was quite nice in the evening. Lots of amenities in the room, chocolates on arrival, nespresso machine, bath robes - all up to spec, and as expected for this grade of hotel. Around the hotel - public areas fairly small, and felt boutique-like. there is a nice outdoor sitting area in the middle of the courtyard, pretty, with a fountain and small bar. I noticed though it was left untidy at times, and saw a few empty food bags from Pret , and coffee cups lying about . The spa facilities were closed, so cant comment on this - not a problem as we were aware beforehand, and understandable. The hotel broadly felt 'Covid-safe' - surfaces were clean, and hand sanitizers were prevalent - however distancing is an issue, and not really stuck to in public areas - with which i'll move onto the 'not so good'.. The big issue for us was the issues in the restaurant at breakfast. It was here it was very quickly totally apparent that they were not ready to operate after lockdown - at least on the basis of this one experience. We were given a seating time, which we arrived early for. However there was a 10 minute wait to be seated. Then another 10 minute wait before anyone spoke to us to offer drinks or service. at the same time a couple next to us were seated at a table with one chair, so she had to stand awkwardly for a time. A table the other side - a large group of overseas tourists were served and had food delivered (although i overheard their order was wrong) almost immediately. We however had to wait another 10 minutes - this after chasing down a server (there seemed to be 3 or 4 in the area, just hurriedly ignoring people) It was clear something was up. We finally had coffee brought to us after 55 minutes - but it was wrong (they actually brought us a pot of tea for two) then two different waiters brought over two completely wrong breakfasts to us. After i raised a complaint, a staff member came back minutes later with one of the most rushed, mean, unappealing breakfasts i've ever seen - checking the menu this was charged at a £35 value - for about 4 undercooked items. Around us I could overhear various other complaints. We also observed one server moving various food utensils and bowls between tables, which is not encouraging. The breakfast was sent back, and we instead complained to a manager at the front desk, who, after some broad excuses - (apparently they are not used to table service at breakfast, having previously operated a buffet), agreed to refund the value of the breakfast. I appreciate the gesture, but do feel very disappointed that this experience seems at odds with the overall reviews this location is getting. Our previous hotel stays in London had been excellent , with excellent food and service - all were covid-ready and prepared, and seemed genuinely grateful to have us stay with them again. Sadly I cannot say the same for this hotel on this occasion.
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Date of stay: August 2020
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Response from , Owner at Taj 51 Buckingham Gate Suites and Residences
Responded 2 days ago
Dear guest, Thank you ever so much for your review, I truly appreciate every aspect of your feedback and specially the great comments you have made about the size and look of your suite and the amenities you received. We have indeed been operating both our hotels since the 4th of July and even if some areas remain closed due to the lower occupancy that the whole of the central London hotels are experiencing at the moment, apart from the Spa and the large reception areas of our sister hotel the St James Court Hotel, all other areas are operating within the prescribed regulations. As you will know many hotels in Central London remain closed, however we decided to open both our hotels to support our business as well as our employees and regular guests and to continue to play our part in the community in the local area and supporting the efforts of the Government to slowly and safely open the economy. It is of great concern to us that the breakfast service that you received last weekend was a disappointment for you, as you will see from other recent reviews, we have been receiving fantastic reviews from the time that we reopened as we have taken every step to operate in a safe manner with our usual warmth and attention to guests. I however wholeheartedly agree with you that this past weekend we did not reach our usual high standards of service, and our breakfast restaurant and team were overwhelmed at a particular time of the morning were demand outstripped the capacity of the restaurant. It was indeed a big learning for us and since then we have taken the opportunity to revise once again our offerings as well as requesting from our guests to please adhere to the reserved times at breakfast time so that both social distancing and a la carte breakfast can be achieved. I am grateful that my colleague offered you a gesture and that you appreciated it in the hope that you will see the breakfast issue as an isolated situation and not a norm. I sincerely hope to have the opportunity to welcome you back in the near future so that you also get the experience that many of our guests love. Warm regards and best wishes Araceli Araceli Rius Hotel Manager
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PassionwithPurpose wrote a review Jul 2020
Los Angeles, California808 contributions235 helpful votes
From the moment we arrived, the service was exceptional. The greeted us warmly and offered coffee, water and a glass of Prosecco. The suite itself was huge. It had a large bathroom, sitting room, and bedroom, all of which had high ceilings with lots of light. The kitchen was wonderful too. It offered everything you needed from a fridge and oven to pots and pans. They also had a Nespresso machine with pods and had fresh milk in the fridge for us. What really impressed me was the IT team. I had WiFi issues in the room and needed to have good internet for a show I was hosting. They brought me a loaner computer, which we then hard wired into the internet and it worked perfectly. The location is also spectacular! It is a few blocks from St. James park, around the corner from Buckingham Palace, and a short distance to all of the other major sites in London. I can not recommend this hotel highly enough. I will definitely return.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from , Owner at Taj 51 Buckingham Gate Suites and Residences
Responded 2 weeks ago
Dear Guest, Thank you ever so much for your wonderful review and for sharing your experience with TripAdvisor. We are thrilled to know that you had a wonderful stay and that you loved your suite and the service you received from the team. I am sorry that the WIFI went a bit unstable at some point and I am truly delighted that the arrangements we made with the laptop and hard connections made it possible for you to continue with your very important work. I very much look forward to your return and to continue to exceed your expectations. Please keep safe and see you very soon again. Warmest regards Araceli Araceli Rius Perez Hotel Manager
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kizzycutter wrote a review Jul 2020
Ilkley, United Kingdom46 contributions24 helpful votes
We have just spent 3 wonderful nights at this hotel . We were upgraded to a one bedroom suite , the benefits of a quieter than usual hotel. The room was amazing , very clean and had everything you could need . There was also a kitchen too. We had a massive comfortable bed . The staff were very attentive and hygiene standards due to Covid were very good . Staff made you feel safe and looked after . It was our first time away since the lockdown and now feel well rested . There is a great outdoor seating area so socially distancing wasn’t a problem at all . We had breakfast included which was lovely. Location is great , St James’s park is 2 mins walk as are the tube stations . Attractions are in walking distance . We will definitely return .
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from , Owner at Taj 51 Buckingham Gate Suites and Residences
Responded 3 weeks ago
Dear guest, Thank you very, very much for your amazing review and for choosing to stay with us for your first outing post lockdown. We are ever so happy to know that you had a wonderful stay and you felt rested and safe in our hands. Every area of the hotel has been thought out taking into consideration the need for social (we call it physical as we wish to keep being social and friendly) distancing at all times and our beautiful outdoor Courtyard, now set as the main restaurant and bar is now the heart of the hotel so that our guest enjoy great food and drinks in the safest environment. Walking or using the Santander bicycles are the best ways to move around London and every big attraction is within a few minutes walk or cycle away. Now is the best time to enjoy London at a slower pace. We very much look forward to your return and to continue to exceed your expectations. Warmest regards Araceli Araceli Rius Perez Hotel Manger
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Lilylashes44 wrote a review Jul 2020
Reigate, United Kingdom5 contributions
We’ve just come back from staying 2 nights at the beautiful Taj hotel and cannot praise them enough. We were dubious about staying in London during these unsettling times but we felt so safe and cared for by the staff, everything was immaculate and hygiene and safety adhered to by the letter. We have been so strict over lockdown and this was such a welcome treat. The beautiful courtyard was a fabulous area to share a bottle of wine in the evening. Having stayed in several Taj properties before, I had high expectations for the London hotel and they did not disappoint. Staff treat you like old friends and we were sad to leave. A special mention to the lovely doormen Tbor and Enzo, the beautiful Italian receptionist, the courtyard waiter and the breakfast staff. Fabulous hotel and staff, truly a 5* experience throughout. Highly recommended, we will be back soon. Thank you Taj you are wonderful xx
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from , Owner at Taj 51 Buckingham Gate Suites and Residences
Responded 3 weeks ago
Dear Guest, Thank you ever so much for your amazing review and your very kind words towards the members of the team. We are truly happy knowing that Taj 51 Buckingham Gate was was a wonderful experience for you alike those you had at our other Taj hotels. It was a pleasure to have you staying with us, specially in our first week after opening and we cannot wait to see you back soon again. With warmest regards and best wishes Araceli Araceli Rius Perez Hotel Manager
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agassi92 wrote a review Jul 2020
London, United Kingdom19 contributions6 helpful votes
We are a man and woman. Very very Experienced with LONDON hotels. Our stay the first week after lockdown finished 7 to 11 July 2020. Was a delight due to this hotel management who worked out how to keep us safe and used the apartment entrance closed the main one. All staffs wore plastic screens and gloves The breakfast room was clean and roomy And is a la cart served at the table. No Help yourself. We were upgraded to an apartment. As we had booked executive room. The king size bed as usual was top quality. A lounge and kitchen with W machine oven cooker etc. Plenty hot water and a maid service. Also free butler service Tv everywhere. A bath with tv Plus another bathroom with shower Very spacious. Windows where you view the Victorian courtyard. There is service at the tables out there. Umbrella s London is safe so don’t worry. Taxi s. Are Clean. Streets fairly empty. Shops open and clean A trip 3 minutes away to The famous WESTMINSTER ABBEY Recommended. 12 30. Service And 4 p m. We would deffo. Stay again At ST JAMES HOTEL.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from , Owner at Taj 51 Buckingham Gate Suites and Residences
Responded 3 weeks ago
Dear guest, Thank you ever so much for your wonderful review, we are really happy that you decided to stay with us just shortly after lockdown and the team and I are delighted knowing that you felt reassured by all the measures taken for your well-being. Also a big thank you for your comments about London, the city is indeed looking great, clean and to be enjoyed better than ever as you can visit all the great sites without crowds taking the time to see the beautiful architecture and charming streets as you walk. Please come and visit us soon again, we look forward to your return. Warm regards and best wishes Araceli Araceli Rius Perez Hotel Manager
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PRICE RANGE
$412 - $755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
51 buckingham gate, taj suites and residences hotel london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
85
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Frequently Asked Questions about Taj 51 Buckingham Gate Suites and Residences
Which popular attractions are close to Taj 51 Buckingham Gate Suites and Residences?
Nearby attractions include Buckingham Palace (0.3 miles), Billy Elliot The Musical (0.2 miles), and Westminster Cathedral (0.2 miles).
What are some of the property amenities at Taj 51 Buckingham Gate Suites and Residences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Taj 51 Buckingham Gate Suites and Residences?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Taj 51 Buckingham Gate Suites and Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Taj 51 Buckingham Gate Suites and Residences?
Yes, parking is available to guests.
What are some restaurants close to Taj 51 Buckingham Gate Suites and Residences?
Conveniently located restaurants include Chez Antoinette Victoria, Mio Restaurant, and The Vincent Room Brasserie, Bar & Escoffier Room.
Are there opportunities to exercise at Taj 51 Buckingham Gate Suites and Residences?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Taj 51 Buckingham Gate Suites and Residences have an airport shuttle?
Yes, Taj 51 Buckingham Gate Suites and Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Taj 51 Buckingham Gate Suites and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Taj 51 Buckingham Gate Suites and Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Taj 51 Buckingham Gate Suites and Residences?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.7 miles), and Houses of Parliament (0.6 miles).