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Cheval Phoenix House

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160 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Lansdale
1 review
5 of 5 stars Reviewed May 20, 2016

A lovely property. I plan on definitely returning. A perfect location with easy access to transportation and shopping for essentials was a breeze. I will definitely recommend this property to my friends.

Review collected in partnership with this hotel

Helpful?
Thank Raymond J
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Raymond J, Thank you for your wonderful review. It is always appreciated to hear that our guests want to return and recommend our property to their friends. We are delighted that you have enjoyed the Cheval Phoenix House experience. We look forward to welcoming you back. Kind Regards Charmaine Hayes House Manager More 

Double Bay
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016

We really love the location of these apartments and find being so close to the tube and restaurants and shops make it a fabulous place to stay whilst in London. The staff are all very friendly and helpful. The breakfast starter pack is very good and lovely when you arrive.

Review collected in partnership with this hotel

Helpful?
Thank dididog
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Dididog, Thank you for taking the time to review your recent stay at Cheval Phoenix House. The location of Cheval Phoenix House is ideal as whilst you are close to the transport links, shopping and restaurants, the area where we are situated also offers peaceful surroundings. So our guests get to enjoy the convenience and the tranquillity of the... More 

Baltimore
1 review
5 of 5 stars Reviewed May 17, 2016

Cheval Phoenix House offers high quality rooms/apartments, in one of the most classy London neighborhoods, with professional and friendly staff at a reasonable price. Stayed there for about 3-4 weeks in total.

Review collected in partnership with this hotel

Helpful?
Thank 913christosk
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear 913christosk, Thank you for your review on Tripadvisor. We are delighted that you feel that Cheval Phoenix House offers high quality apartments with professional staff and all these services at a reasonable price. We trust you enjoyed your stay with us and we look forward to welcoming you back in future. Kind Regards Charmaine Hayes House Manager More 

Toronto, Ontario
2 reviews
5 of 5 stars Reviewed May 16, 2016

We stayed at the Cheval Phoenix during the first week of May to celebrate our 25th wedding anniversary and both of our birthdays. If we could give six stars we would. Everything was top-notch -- from our initial contact by email (Charmaine and Neil), to the professional front desk staff (sorry, I don't know your names!), to the efficient and... More 

Helpful?
Thank charlieface123
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Charlieface123, Thank you for your amazing review on your recent stay at Cheval Phoenix House. We are delighted to hear that you felt everything was top notch, from the initial contact to the service received across all departments throughout your stay. We wanted to ensure that you received the true Cheval Phoenix House experience as we knew that you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed May 10, 2016

What they say is what they do , Faultless , Clean, Quiet , Cool . Perfect service . It felt like we were staying with Friends , fully serviced kitchen ,living area separate from bedroom on another level which worked well

Helpful?
Thank michaelfcoates
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Michaelfcoates, Thank you for your great review on your recent stay at Cheval Phoenix House. We endeavour to continually provide our guests with the services that you enjoyed, from the clean apartment to the friendly concierge. We appreciate it when our guests take the time to tell us about their stay. I will share your wonderful comments with the... More 

London
1 review
5 of 5 stars Reviewed May 9, 2016

We had a wonderful stay in this apartment and we were provided with nearly everything we need daily and they are clean and new. I recommend people with their family who are visiting London to stay here, it deserves the money you paid.

Review collected in partnership with this hotel

Helpful?
Thank goum370
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Goum370, Thank you for taking the time to review your recent stay at Cheval Phoenix House. We are delighted that you had a wonderful stay and that you feel that the full Cheval Phoenix House experience was worth the money you spent. We look forward to welcoming you back. Kind Regards Charmaine Hayes House Manager More 

Rio De Janeiro
1 review
5 of 5 stars Reviewed April 28, 2016

I definitely recommend Cheval Phoenix House as a home outside your own. Service, Concierge, Cleanliness, Rooms and kitchen fully equipped Best location ever and a few steps far from the nearest underground station

Review collected in partnership with this hotel

Helpful?
Thank claudian153
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear claudian153, Thank you for reviewing us on TripAdvisor. We are so pleased to know that you enjoyed your stay here with us at Cheval Phoenix House and moreover we are happy to know that you found our apartments to be spotless and enjoyed the service offered by our concierge team. Once more, thank you for your commendation and we... More 

Cairo
1 review
5 of 5 stars Reviewed April 26, 2016

This is my second time to stay & I recommend others to stay their , Very Good Location & Room size is very convenient , Staff is very friendly & helpful. Only check out time is 11:00 am is not convenient

Review collected in partnership with this hotel

Helpful?
Thank 61Tarek
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 61Tarek, Thank you for your post on TripAdvisor. Our team at Cheval Phoenix House are delighted to know that you have enjoyed every aspect of your stay including the spacious apartment and the service offered by our team and the location. Thank you for your feedback regarding the departure time. Our check in time is 3pm and our check... More 

singapore
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

It was our second time staying here. Our first time here was 1.5 years ago. Nothing has changed. Impeccably kept. Impeccable service. We booked a studio, but we were given an impressive looking loft-style room with lots of extra space. Only problem is climbing stairs. But thankfully, we are fit.

Helpful?
Thank jls0212
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear jls0212, Thank you for taking the time to share you review on your recent stay with us here at Cheval Phoenix House. It was a pleasure to welcome you back again. We are delighted by your kind words and happy to know you had a memorable experience with us yet again. We hope to welcome you back in not... More 

Newton Mearns
1 review
5 of 5 stars Reviewed April 23, 2016

Fabulous place to stay. Just like a home from home. Lovely accommodation and fantastic staff. Every little detail has been thought of from cookery books to the lovely welcome basket. I've stayed here several times and will stay here in the future.

Review collected in partnership with this hotel

Helpful?
Thank David M
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear David M, Thank you for your very kind comments and taking the time to post your feedback, it is very much appreciated. We were truly delighted to welcome you back and we are happy to know that you experienced a great stay with us yet again. We look forward to welcoming you back soon. We invite you to like... More 

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Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
There’s something uniquely seductive about Cheval Phoenix House. Nestled in the beating heart of Chelsea, our chic award-winning residence is on a mission to charm you – from the moment you set eyes on its beautifully restyled Victorian façade, to the instant you surrender to the smooth softness of its Italian linen. This is your exclusive gateway to the authentic Chelsea and Sloane Square philosophy of living. ... more   less 

Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Location: United Kingdom > England > London > Belgravia
Price Range: $307 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London, England
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