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Cheval Phoenix House

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Traveler (11)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“sloane square”(39 reviews)
“kings road”(14 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Fitness center
Concierge
Dry Cleaning
Free Parking
Breakfast included
5 Star Hotel
All hotel details
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Reviews (216)
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173
25
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Show reviews that mention
All reviewssloane squarekings roadfully equipped kitchenlovely apartmentgreat locationquiet streetone bedroom apartmenthome away from homeconcierge teamliving areanespresso machineon arrivaltube stationwonderful staystar hotelhyde parkchelsea
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1 - 5 of 208 reviews
Reviewed 3 weeks ago

Loved being on a quiet side street near Sloane Square. Lots of great restaurants to walk to. Needed washer/dryer half way thru our trip and this worked perfectly. Can highly recommend Cheval Phoenix when in London.More

Review collected in partnership with this hotel
Thank K4Travel2013
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 3 weeks ago

Dear Guest, Thank you for taking the time to share you review with us on your recent stay. We are delighted to hear that your stay at Cheval Phoenix House worked perfectly for you and glad to know that you enjoyed our location. Once again,...More

Reviewed 4 weeks ago

This caricature of a hotel called ‘cheval residence’ scams travellers with certain reviews and incredibly high ratings, as well as rating itself a 5 star hotel, which is ludacris! This residence deserves 3 stars at most, I do not understand how anyone in their right...More

Review collected in partnership with this hotel
Thank lorban950282
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 4 weeks ago

Dear Guest, Thank you for reviewing us on your recent stay with us. At Cheval Phoenix House, we constantly strive to deliver the highest standard of service to all our guests and I regret to hear that we did not meet your expectations on this...More

Reviewed May 12, 2018 via mobile

I stayed at the Cheval Phoenix for business from January 2018 to May 2018. I was extremely pleased with the location, service and quality of sleep at this hotel. From a location perspective you are 5 minutes from the district/circle lines and right off of...More

Thank Jeremy S
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded May 14, 2018

Dear Jeremy S, Thank you for such a brilliant review on TripAdvisor! We are very pleased by your kind comments, it brings a big smile when we hear that our guest has experienced a pleasant stay with us and embraced all that Cheval Phoenix House...More

Reviewed April 12, 2018

The apartment was located perfectly for Knightsbridge and Hyde Park which we explored. The apartment was comfortable with everything you needed for one or seven nights plus. We had a lovely time and would return.More

Review collected in partnership with this hotel
Thank Lucy C
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded 3 weeks ago

Dear Lucy, Thank you for leaving such a lovely review on TripAdvisor. We are pleased to know that you had a great stay at and delighted to hear that the location of our apartments appealed to you. We are looking forward to welcoming you back...More

Reviewed April 12, 2018 via mobile

Wow what a fantastic apartment and location. The staff were so friendly and helpful and the apartment was very luxurious. It was great to have our own kitchen to cook some of our meals. Absolutely loved staying here, great location and look forward to returning.More

Thank Stephanie P
Response from chevalresidences, General Manager at Cheval Phoenix HouseResponded April 13, 2018

Dear Stephanie, We highly appreciate your wonderful comment on TripAdvisor. We are thrilled to hear that you experienced such a great stay with us and It makes us happier to know that you wish to return back to Cheval Phoenix House. Our team pride themselves...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$328 - $659 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$328 - $659 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (11)
Room & Suite (19)
Dining (2)
Nearby
Belgravia
Home to the vast majority of embassies and diplomatic
residences in London, sophisticated and upscale
Belgravia also boasts a wealth of luxury hotels, fine
dining restaurants, and some of the city’s most stroll
worthy lanes. While the prices here are high, taking a
leisurely stroll through the streets of picturesque
and elegant white stucco houses is free. Hyde Park and
the Buckingham Palace Gardens are only a stone's throw
...More
Questions & Answers
Ask a question
jazzyart
July 24, 2017|
AnswerShow all 2 answers
Response from BradDeeth | Reviewed this property |
we didnt have a car and the streets were pretty full with residents parking. sorry I couldn't be more helpful
0
Votes
Megan T
October 13, 2015|
AnswerShow all 2 answers
Response from chevalresidences | Property representative |
Hi Megan, Thank you for your enquiry, I would like to confirm that the fitness facility is included in your stay and no additional cost.
0
Votes
abdullyne
August 31, 2015|
AnswerShow all 3 answers
Response from chevalresidences | Property representative |
For a private chauffeured car from London Heathrow Terminal 1-4 to Cheval Phoenix House, the cash price is £75.00 and from London Heathrow Terminal 5 to Cheval Phoenix House, the cash price is £85.00.
0
Votes
Room Tips
"They are all good"
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"Just look at all the different lay outs on their website, request the room you would prefer. You are most..."
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"The loft apartment was very spacious"
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"I've never had a bad apartment and I've stayed there often."
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