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Cheval Phoenix House

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Cheval Phoenix House
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174 Reviews from our TripAdvisor Community

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Showing 167: English reviews
UK
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We stayed at the Cheval Phoenix House for three days in November. We would thoroughly recommend these apartments. The staff were very courteous and welcoming. A special mention goes to Lee who checked us in on our arrival who was very helpful and who greeted us by name on the occasions when he was on the reception. The standard of... More 

Review collected in partnership with this hotel

Helpful?
Thank Barrignton
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Barrington, Thank you for such a lovely review on TripAdvisor. We are pleased to know that you had a pleasant and comfortable stay with us and more over we are glad that you enjoyed the services offered by our team and the amenities on offer. I appreciate you kind words for Lee and will surely convey your compliments to... More 

United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Having had such a fantastic stay last year at the Cheval Thorney Court with our family, my wife and I were looking for something special by way of accomodation and just for the two of us this time. Having extensively reviewed the search engines we could not pull ourselves far from the Cheval Phoenix residence. Given that the accomodation was... More 

Helpful?
Thank jackier178
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Jackier178, Thank you for taking the time to share such a brilliant review to the TripAdvisor community. Team at Cheval Phoenix House is thrilled to know that you experienced a fabulous stay with us. I am delighted to know that you and your wife found our residence perfect for your accommodation in London and more over I am happy... More 

Melbourne, Australia
1 review
Reviewed 2 weeks ago

Great location, very close to underground, shops and conveniences. Being our first time in London we weren't sure of the different areas but the apartment was in an upmarket area where we felt very safe and it was also quiet. The staff at Cheval Phoenix House were outstanding, very professional and looked after our every need. Will recommend to family... More 

Review collected in partnership with this hotel

Helpful?
Thank George P
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear George P, Thank you for taking the time to share your valued feedback to the TripAdvisor community. We are truly delighted to know that you experienced a great stay with us and we are happy to know that you enjoyed the services offered by our team. All our guest enjoy our location as it is convenient to many transport... More 

Winchcombe, United Kingdom
Level Contributor
242 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 4 weeks ago

A first class experience. Great room and facilities. The location is idea by Sloan Square but in a very quiet side street. Good wi-fi. The staff were great and the apartment was brilliant - could not be better.

Helpful?
Thank Brent D
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Brent D, Thank you for your lovely review on TripAdvisor. We are pleased to know that you had a wonderful stay with us and enjoyed everything Cheval Phoenix House had to offer, including the amenities and services offered by our team. My team and I pride ourselves on offering a friendly and efficient service that is totally focused on... More 

Winchcombe
1 review
Reviewed 4 weeks ago

High quality apartment with great staff. The location is excellent in a quite street off Sloan Square. The staff were fantastic and the accommodation could not be faulted. We would stay again and have already booked to come back.

Review collected in partnership with this hotel

Helpful?
Thank barbaradD2490VV
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear barbaradD2490VV, Thank you for reviewing us on TripAdvisor. We are delighted to know that we you had a pleasant stay with us and happy to know that you enjoyed our peaceful location. It is our constant endeavour to deliver the highest standards of service and I happy to know that your experience with our team was a remarkable one.... More 

Sydney, Australia
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 29, 2016 via mobile

Stayed 4 nights. Hotel is in a lovely area of Chelsea in a quiet street. The suite was very well set out, lovely workable kitchen with great utensils including microwave/oven. We had been on the road for a few weeks so good to be able to have a washing machine/dryer. There is a second toilet which is handy and the... More 

Helpful?
Thank Deb F
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Deb F, Thank you for taking the time to review us on TripAdvisor. We are pleased to know that you had a comfortable stay with us here at Cheval Phoenix House and moreover we are delighted to know that all the amenities in the kitchen suited your needs. Thank you for your feedback and advising us on the temperature... More 

Level Contributor
5 reviews
5 hotel reviews
Reviewed October 20, 2016 via mobile

Excellent again. Quiet, spacious, and the rooms are very well appointed. The small touches are very good - milk, teabags, coffee, crisps and cookies. Very friendly and good for a short term or longer term stay.

Helpful?
Thank Shona C
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Shona C, Thank you for your quick post on TripAdvisor. We are delighted to know that you had a pleasant stay with us here at Cheval Phoenix House. I am pleased to know that you enjoyed all that Cheval Phoenix House had to offer including your spacious apartment and the welcome amenities. Thank you once again, we look forward... More 

Bellingham, Washington
2 reviews
Reviewed October 15, 2016

A wonderful place to call home during our stay in London. Close to everything as well as tube and buses. Staff are outstanding. Grocery stores a short walk away. Being able to wash laundry in our suite before heading out for our next destination was a real plus.

Review collected in partnership with this hotel

Helpful?
Thank G9470CWterryl
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear G9470CWterryl, Thank you for such a lovely comment. We are delighted to know that you had a most comfortable stay with us at Cheval Phoenix House and enjoyed the service offered by our team. Our team is trilled by your kind comments. We are so glad that you enjoyed the location of our Apartments we are very lucky to... More 

Rio De Janeiro
2 reviews
Reviewed October 10, 2016

Excellent! It couldn't be better. Concierce is perfect, the rooms are clean and comfortable. Is located close to many good shops, restaurants and markets. Easy access to Sloane Square subway station. A great place to stay.

Review collected in partnership with this hotel

Helpful?
Thank 44ralf
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear 44ralf, Thank you for sharing your quick post on TripAdvisor. We are pleased to know you had a pleasant stay with us at Cheval Phoenix House and enjoyed our location. Our concierge team pride themselves on providing a highest level of service to our guests and I am glad to hear that their passion has resonated in your experience... More 

New York City, New York
1 review
Reviewed October 3, 2016

As an ex-Londoner it was great to find somewhere that didn't make me feel like a tourist. The location was perfect, close to everything. The apartment had everything I needed. Would definitely recommend and stay again.

Review collected in partnership with this hotel

Helpful?
Thank Judith M
chevalresidences, General Manager at Cheval Phoenix House, responded to this review

Dear Judith M, Thank you for taking the time to review us on TripAdvisor. We are delighted to know that you embraced all that Cheval Phoenix House had to offer from quality to the comfort of the apartment and happy to know that the location was just perfect for your stay. Thank you for your recommendation and we look forward... More 

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Staying in Belgravia

Neighborhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
There’s something uniquely seductive about Cheval Phoenix House. Nestled in the beating heart of Chelsea, our chic award-winning residence is on a mission to charm you – from the moment you set eyes on its beautifully restyled Victorian façade, to the instant you surrender to the smooth softness of its Italian linen. This is your exclusive gateway to the authentic Chelsea and Sloane Square philosophy of living. ... more   less 

Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Location: United Kingdom > England > London > Belgravia
Price Range: $292 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
Reservation Options:
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London, England
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Questions & Answers

Here's what travelers have asked, with answers from Cheval Phoenix House staff and other travelers.
3 questions
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Brighton, England, United Kingdom
over a year ago
Melbourne, Australia

See all questions (3)

Questions? Get answers from Cheval Phoenix House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For couples - Luxury open plan. Lower ground apts can attract road noise.”
 of 5 bubbles jackier178, 2 weeks ago | Read review
“higher floors are quieter”
 of 5 bubbles europetraveller68, Aug 10, 2016 | Read review
“quiet nicely sound proofed couldn't hear the Ferraris racing up and down Brompton road a distance away”
 of 5 bubbles michaelfcoates, May 10, 2016 | Read review
“Loft rooms offer more space”
 of 5 bubbles 114Rosie, Apr 12, 2016 | Read review
“Make sure you book a loft, worth the extra..”
 of 5 bubbles Oracnoid, Dec 8, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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