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Park Plaza London Riverbank

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Park Plaza London Riverbank
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4,692 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza London Riverbank
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Showing 4,222: English reviews
Reviewed 1 week ago via mobile

Got this hotel when everything else was sold out. It's a little bit of a walk from the London eye but still walkable. I was impressed by the prompt service at desk and the wifi that worked :) Front desk staff were helpful in getting a taxi as well to airport which in am can be tough. The rooms are...

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Helpful?
Thank Jack A
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Jack A Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, James Sessions

sawbridgeworth, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank Q3563XUjamesk
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

North of England
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank Johkate
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Edinburgh, United Kingdom
Reviewed 1 week ago

Returned to stay at this excellent hotel. Although it is slightly outside the very centre of London it is still close to the attractions. Walking to and from them is easy and a tube station is close by. The construction nearby is nearly finished and this will reduce the noise. The restaurant is excellent with good food and attentive staff....

Review collected in partnership with Park Plaza Hotels
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Thank MF102
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear MF102, Thank you for your feedback. I am happy to read you overall enjoyed your stay with us. However I am sorry to learn you encountered some challenges with your room allocation. Please do not hesitate to contact our guest relations team in order to discuss your feedback further. Kind regards, James Sessions

Madrid, Spain
Reviewed 1 week ago

I have staryed in the hotel for a company meeting recently. The room I stayed wa on the second floor. There upside of the room is that it is very well designed, modern style, allmost all automated.. close to perfect.. I say close to since just at the seconf floor level, and outside of the hotel room, there seem to...

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Thank NuriDL
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear NuriDL, Thank you for providing us with such detailed feedback. I am happy to read you overall enjoyed your stay with us, however it saddens me to hear you did not enjoy your room allocation. I am sure the Concierge team will be over the moon to hear you comments about them. Please do not hesitate to contact our...

Munich, Germany
Reviewed 1 week ago

Very spacius nice hotel, with great stuff, little bit expensive for me but in view and service is a straight A +. The lobby is realy nice the hotel is a modern building with all the great things inside. I recommend this place if you plan to visit the center of London.

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Thank Branko M
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Branko M, Thank you for this marvellous feedback. I am glad to hear you enjoyed your stay with us and specially the view and our customer service. I hope your travels will bring you back to our hotel. Kind regards, James Sessions

Kyiv, Ukraine
Reviewed 1 week ago

Review collected in partnership with Park Plaza Hotels
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Thank 963viktorb
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Birmingham, United Kingdom
Reviewed 1 week ago

We've have just spent the weekend in Park Plaza Riverbank. We thoroughly enjoyed my stay. All the staff were very welcoming and helpful, James Sessions guest relations manger was extremely accommodating. The room we stayed in was clean, bathroom was spacious, beds were comfortable. Overall the hotel is fantastic from the people to the decor. The location was such a...

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Helpful?
Thank AJMC32
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear AJMC32, I am over the moon with your feedback. I am thrilled to learn you enjoyed every bit of your stay with us. I hope to welcome you back soon to our hotel to once again enjoy a pleasant stay. Kind regards, James Sessions

County Fermanagh, United Kingdom
Reviewed 1 week ago via mobile

This hotel is fabulous, stayed here for 2 nights, received a free upgrade as it was my birthday. Also received a free bottle of prosecco with chocolates and a card, really thoughtful and personal touch! All the staff we met were so friendly and helpful, can't fault this hotel, will definitely stay here again and recommend it to everyone!

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Thank enjoygoodsleep
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear enjoygoodsleep, Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I am happy you enjoyed our amenities. I hope I'll have the pleasure to welcome you back very soon. Kind regards, James Sessions

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

Good hotek nice rooms was very quiet location but when we got to the hotel we had to pay a extra hundred pound deposte i think this shud be made in the price you pay when you make the booking the resturant in the hotel was really nice food but not the kin of atmosphere for couples do to the...

Review collected in partnership with Park Plaza Hotels
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Thank U8832ANsophiec
JamesSessions, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear U8832ANsophiec, Thank you for sharing your feedback regarding your stay with us. I am truly sorry to read your stay with us was not to your expectation. I hope you will give us another chance to restore your faith back in our hotel as we would never want anyone to leave without less than perfect stay. Please contact our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Location: United Kingdom > England > London
Price Range: $155 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank England
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#276 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Plaza London Riverbank staff and other travelers.
57 questions
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Questions? Get answers from Park Plaza London Riverbank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 4 days ago | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 6 days ago | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 1 week ago | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 1 week ago | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question