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Park Plaza London Riverbank

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4,694 Reviews from our TripAdvisor Community

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Showing 4,223: English reviews
Bristol, United Kingdom
Reviewed December 6, 2015

Great location, nice room but given the price was disappointed with slow service in the bar particularly which also impacted on our experience in the restaurant waiting for cocktails. Valet parking was great.

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Donna H
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Donna H, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind...

UK
Reviewed December 6, 2015

A brief one night stay whilst attending an event so wasnt able to explore all aspects of the hotel. Located next to the Thames between Waterloo and Vauxhall it was easy to find and has a spacious lobby area. Reception and check in was smooth and the room itself was well appointed with LED TV, in room entertainment, tea &...

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Helpful?
Thank Shaun L
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Shaun L, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Falls Church, Virginia
Reviewed December 5, 2015

Park Plaza was very clean and offers spacious rooms. We were very impressed and would go back without hesitation. Our only complaint is the price of the breakfast, it is a separate charge and cost around £13.

Review collected in partnership with Park Plaza Hotels
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Thank nathanpreviti
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear nathanpreviti, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

london
Reviewed December 4, 2015

Park plaza eh? what does it bring to mind? modern, clean, efficient? That sort of stuff? The reality for this hotel - it's the pits. The communal carpet areas on each floor are the dirtiest I've ever seen in this class of hotel. It looks like there's been a food and mud fight every day for the last 2 years....

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3Thank ed2001
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear ed2001, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

London, United Kingdom
Reviewed December 4, 2015

Review collected in partnership with Park Plaza Hotels
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Thank Ben S
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Farnborough
Reviewed December 4, 2015 via mobile

Lovely once inside and staff at reception were very helpful. Make sure you have breakfast included, which I didn't so bit embarrassing when told to go back to reception to sort, in the end I just packed and left. Once the building work (extra rooms on the top) this will be an excellent location but boards and cranes make the...

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Helpful?
Thank Zsaraman
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Dave C, Thank you very much for this great review. The whole Riverbank team was delighted to hear that you overall enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager

Barnstaple, United Kingdom
Reviewed December 3, 2015

Review collected in partnership with Park Plaza Hotels
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Thank Shinyglass3
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Huddersfield
Reviewed December 2, 2015

Review collected in partnership with Park Plaza Hotels
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Thank JamesShepley
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Billingshurst, United Kingdom
Reviewed December 2, 2015

Review collected in partnership with Park Plaza Hotels
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Thank Colin B
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Manchester
Reviewed December 2, 2015

We were significantly over charged by the resturant staff who added items to out bill that we hadn't had and also a gratuity and further tip was added to our bill that we hadn't offered to pay. Disgusting and fraudulent!

Review collected in partnership with Park Plaza Hotels
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Thank V375GBpaulam
Sarah F, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear V375GBpaulam, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Location: United Kingdom > England > London
Price Range: $155 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank England
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#272 Business Hotel in London
#277 Luxury Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Plaza London Riverbank staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 6 days ago | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 1 week ago | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 1 week ago | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 2 weeks ago | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question