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Park Plaza Riverbank London

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Park Plaza Riverbank London
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3,978 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza Riverbank London
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Showing 3,590: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed April 12, 2015 via mobile

It's at a great location! 10 minutes away from The Big Ben and The London Eye ... Breakfast was good. We took a midnight walk to the Big Ben it was very safe. Would definitely stay here again. Service could have been a little better they kinda just ignored us at breakfast checked on everyone else but us. Other than... More 

Helpful?
Thank VickyBaltazar
Marianne M, Executive Manager at Park Plaza Riverbank London, responded to this review

Dear VickyBaltazar Thank you for your lovely review and feedback, it is great to read that you would visit us again. I am disappointed to read that you did not feel the service was good as it is always an area we are highly commended on. I will certainly be sharing your feedback with the Manager of the department to... More 

London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 11, 2015

This hotel is definitely geared towards tourists that put up with cut corners. The hotel has curb appeal and the reception is impressive. Our room was on the 9th floor facing the back of the hotel, overlooking the city and railroads. Rooms are cookie cutter patterns and lack an individual touch, which may be unavoidable at this scale. I was... More 

Helpful?
Thank SebRichter
Marianne M, Executive Manager at Park Plaza Riverbank London, responded to this review

Dear SebRichter Thank you for taking the time to review our hotel following your stay. I am disappointed to read that you were unhappy with aspects of your stay, and hope that despite this you enjoyed our service and other facilities. In relation to the Minibar, we do not charge the items to your card without your approval, however the... More 

London
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 10, 2015

Room directly on mainline train tracks and soundproofing in no way sufficient enough to shut out the noise which went on until late. Not great but just about tolerable. Woken up on the dot of 8am by very loud building works. No warning about this in my booking or on the hotel website. Really needed a decent nights sleep, turned... More 

Helpful?
Thank adventurerol
Stafford, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 9, 2015

Lovely clean hotel with friendly staff . Was told at check in that even though I had pre-paid for the room my bank account would be deducted £50 as an insurance because previous guests had left without paying bills! When I asked how quickly the money would be put back into my account on departure I was told from 3... More 

Helpful?
Thank Tracy186377
Tom P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Tracy186377, Thank you for taking the time to leave your feedback on your recent stay. I'm glad you were impressed by the cleanliness of the hotel and the warmth of the staff. Regarding the preauthorisation of your card at check-in, this is a standard policy for all guests arriving at the hotel. Funds are not removed from your account,... More 

Mississauga, Canada
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 9, 2015

Clean, spacious rooms. Definately get a room on the outside of the building. We were on the 5th floor and could barely breath since our room was facing the inside so our window looked onto to other rooms. Heating was over pumped and the fan did not work. They were doing construction on the roof top that caused lack of... More 

Helpful?
Thank shally d
Tom P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Shally D, Thank you for your comments on your recent visit. I'm sorry to read that you were not comfortable in the first room you were allocated, however I'm glad that the team were able to find an alternative in which you were comfortable. Thank you for your positive comments regarding the breakfast, I will pass this on to... More 

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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $140 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#262 Luxury Hotel in London
#273 Business Hotel in London
#282 Romantic Hotel in London
#316 Family Hotel in London
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