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Park Plaza London Riverbank

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Park Plaza London Riverbank
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4,686 Reviews from our TripAdvisor Community

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There are newer reviews for Park Plaza London Riverbank
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Showing 4,217: English reviews
maldon essex, United Kingdom
Reviewed January 11, 2016

Review collected in partnership with Park Plaza Hotels
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Helpful?
Thank Terry W
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Southend-on-Sea, England, United Kingdom
Reviewed January 11, 2016

Review collected in partnership with Park Plaza Hotels
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Thank Gary S
VaniaSilvaRPP, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reviewed January 10, 2016

Review collected in partnership with Park Plaza Hotels
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Thank Dan Q
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

London, United Kingdom
Reviewed January 9, 2016

This place is right next door to a building site and it is extremely noisy. Staff make no apology for the inconvenience. Furthermore, the walls between rooms are paper thin so you can hear virtually everything that is going on including intimate conversations. It's a real shame because the hotel looks really nice and staff are friendly. Just don't expect...

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Thank Goward123
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear Goward123, Thank you for taking the time to leave your comments on your recent stay at Riverbank. I'm sorry to learn that you were inconvenienced by nearby construction works, however I appreciate your positive comments regarding the attitude of the staff and the appearance of the hotel. Please contact the Guest Relations team on pprlgr@pphe.com so that we may...

Basildon, United Kingdom
Reviewed January 9, 2016

Booked a superior room with city views. We got a room with a view of a building site full of workman. We were on the 6th floor, we awoke to a builder remove the tiles from the outside of our window. We were not informed of these buildings works at any time during booking or check in!

Review collected in partnership with Park Plaza Hotels
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2Thank FranknGlitter
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear FranknGlitter, Thank you for taking the time to leave your feedback on your recent stay with us. I'm sorry to learn you were not totally satisfied. Please could you contact the guest relations team on pprlgr@pphe.com so that we may investigate this issue. Looking forward to hearing form you, Kind regards, Tom Pinn Guest Relations Manager

London
Reviewed January 8, 2016

Do not allow a pre auth on you're card, you will regret it. This hotel feel it's acceptable to take what ever they like as a payment, then dispute it, and then when they realise they are wrong, tell you to wait 10 days for you're money.

Review collected in partnership with Park Plaza Hotels
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Thank kevc47
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Dear kevc47, Thank you for taking the time to leave your comments on your visit, I'm sorry that you were not entirely satisfied. Please contact the guest relations team on pprlgr@pphe.com so that we may investigate this issue. Looking forward to assisting you. Kind regards, Tom Pinn Guest Relations Manager

Miri, Malaysia
Reviewed January 8, 2016

Review collected in partnership with Park Plaza Hotels
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Thank Jonathan W
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Somerset, United Kingdom
Reviewed January 7, 2016

Review collected in partnership with Park Plaza Hotels
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Thank Vicci R
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

Reading, United Kingdom
Reviewed January 7, 2016

Review collected in partnership with Park Plaza Hotels
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Thank U6811HIsharonr
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

london, United Kingdom
Reviewed January 5, 2016

Review collected in partnership with Park Plaza Hotels
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Thank Graham A
Tom P, Guest Relations Manager at Park Plaza London Riverbank, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking Millbank and the Houses of Parliament in the heart of the city, Park Plaza London Riverbank offers stunning four-star deluxe accommodation for corporate and leisure travellers. The hotel is within easy reach of both London Waterloo and Vauxhall railway stations as well as Westminster Underground. Following a spectacular renovation, Park Plaza London Riverbank now offers 489 sumptuous guest rooms, including Superior Rooms, Executive Rooms and Suites, some with stunning river views. The modern fitness suite is open 24 hours a day and features a range of cardio and weight equipment. Located on the first floor, Chino Latino(R) Restaurant & Bar, the Lounge and a fresh new Sushi Bar offer tantalising cuisine with beautiful 180-degree panoramic views of the River Thames and the Houses of Parliament. ... more   less 

Additional Information about Park Plaza London Riverbank

Address: 18 Albert Embankment, London SE1 7DP, England
Location: United Kingdom > England > London
Price Range: $155 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza London Riverbank 4*
Number of rooms: 489
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London Riverbank England
London Park Plaza
Riverbank Park Plaza London
Hotel Style:
#270 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Plaza London Riverbank staff and other travelers.
57 questions
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Questions? Get answers from Park Plaza London Riverbank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the building site and also the railway line at the back”
 of 5 bubbles AlanC68, 2 days ago | Read review
“Specifically ask for a room no where near the building works”
 of 5 bubbles The-Honest-1, 4 days ago | Read review
“Ask for a room with a view (make sure it's a view though!)”
 of 5 bubbles OurTravelBackpack, 1 week ago | Read review
“I requested a room with river view, but I had a twin room and they don't have views. Ask for a river view and stay in higher up floors.”
 of 5 bubbles islandhopper6, 1 week ago | Read review
“If you are looking for a view of the Thames river, paying a discount price will not get you one!”
 of 5 bubbles IJHStockport, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question