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Park Plaza Riverbank London

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Park Plaza Riverbank London
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4,303 Reviews from our TripAdvisor Community

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Showing 3,878: English reviews
Halifax, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

I visited with my Mother while seeing family in the city. The hotel was a nice base to use for that, ideally placed on the riverbank and it was nice to see the river change every time we came in or out. Sadly we didn't have a river view but as we mostly used it for sleeping it wasn't an... More 

Helpful?
1 Thank Jenny_Vosper
Formby, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW via mobile

Walked into the hotel to find both escalators being worked on ? Booked in at reception and given room 833 very friendly and helpful staff. Went up to our room clean and modern but with an outlook on a building site but no problem as very quiet. Generally the hotel seemed to be in a state of change as on... More 

Helpful?
1 Thank Ajohnst4
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to share your feedback with us. I am pleased that you have enjoyed your stay and the special attention received from our staff.I've taken note of your review so that we can improve on the points you've raised. Kind regards, Iness Lannaja Guest Relations Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW via mobile

The hotel itself, lobby and bar/ restaurant is extremely nice and modern. The room is a let down, for £170 a night all you are really paying for is the great location. The beds were so uncomfortable we slept on top of the duvet for extra comfort! No mattress protector just a sheet on the bed? I don't think this... More 

Helpful?
1 Thank sarahe3110
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to leave your feedback on your recent stay, I'm disappointed that not all aspects of your stay were satisfactory. Do not hesitate to contact the Guest Relations team at pprlgr@pphe.com in order to provide us with further details on the points you’ve raised. Kind regards, Iness Lannaja Guest Relations Manager More 

Los Angeles, California
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

I wanted to include "friendly staff" as n my review title because I noticed many people complained about staff and service. My wife and my self had a great experience with the staff. Extremely friendly and very helpful. Didn't have and problems with water or heaters. Room size is decent and bathroom is great. The ncluded bathtub and a shower... More 

Helpful?
Thank NueiratB
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Iness Lannaja Guest Relations Manager More 

london
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 days ago NEW

booked a superior room, but could only see a pipe out of the interior room ( 2nd floor) when i asked what my room was 'seperior' to, i was told there superior was standard, i asked to be moved and got a building site view, still ok, good wifi, good position, modern, would stay here again, ( hot tip for... More 

Helpful?
Thank jmsnjms
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to share your feedback with us.I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit... More 

Norfolk, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 days ago NEW

I stayed at this hotel recently for one night , the location is within easy reach of Vauxhall tube station. Although busy the staff were friendly and helpful. The building and my room in particular, was very clean and modern. The food menu was varied . I enjoyed a full English breakfast before my departure, which was freshly cooked. Overall... More 

Helpful?
Thank B4Home
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Iness Lannaja Guest Relations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7DP, England
Location: United Kingdom > England > London
Price Range: $130 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 494
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, Cancelon, Travelocity, HotelTravel.com, Odigeo and Jetsetter so you can book your Park Plaza Riverbank London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#270 Luxury Hotel in London
#272 Business Hotel in London
#281 Romantic Hotel in London
#314 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Plaza Riverbank London staff and other travelers.
49 questions
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Questions? Get answers from Park Plaza Riverbank London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“building site opposite room 333 until end december 2017”
 of 5 bubbles jmsnjms, 4 days ago | Read review
“Room 722 has restricted views”
 of 5 bubbles B4Home, 4 days ago | Read review
“Go somewhere else if you can”
 of 5 bubbles drewdock, 1 week ago | Read review
“Rooms with view...”
 of 5 bubbles Emmalewis965, 1 week ago | Read review
“Only consider a river view room and that way you are well away from the lifts”
 of 5 bubbles GillM434, 1 week ago | Read review
5 of 5
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