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Park Plaza Riverbank London

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Park Plaza Riverbank London
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4,074 Reviews from our TripAdvisor Community

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Showing 3,674: English reviews
dublin, Ireland
5 of 5 stars Reviewed today NEW

Large rooms, really clean, spacious, quiet. Room was very comfy. Most impressed with the friendliness of the staff - would highly recommend. The location was great too - you could see big ben from the front of the hotel. I didn't get to use the services as only stayed one night. but perfect for my short stay

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Jessica N
1 review
5 of 5 stars Reviewed 2 days ago NEW

My sister_ln_law from New Zealand and myself spent the weekend of the 23rd of September to the 25th in room 1032.All the staff but especially Tony and the two young ladies on reception were so helpful and a joy to meet it really made our stay special.Thank you.S&OP

Helpful?
Thank Olive P
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff, I will make sure to pass on your feedback to Tony and all of our team. I hope I'll have the pleasure to welcome you back very... More 

Dunfermline, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed only one night but was Good base for our quick trip to London!. Nice friendly and welcoming staff, rooms very comfortable and clean. Breakfast has a great extensive choice of options. Location is great, we were walking distance to the London Eye and Big Ben! Would definelty stay again next time we were in London.

Helpful?
Thank Lisa W
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

Ipswich, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Quite possibly the best view of the best city in the World... I checked in quite quickly and had some pleasant small talk with the person working on reception, as she handed me the key she said the room was amazing. Ok, I've heard that before but duly went to the 10th floor, opened the door and there she was.... More 

Helpful?
Thank Djdegiorgio
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. Indeed our river view rooms are breath taking. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Could not find my daughters reservation. It then took the manager and the receptionist 50 minutes to find it. Make up artist and hair stylist and registrar all waiting for us. The porter Couldn't find our luggage that had been put into a luggage trolley with her wedding dress. Totally stressing us all out. Eventually found in the basement? Groom... More 

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank psiluforever
trim
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 3 nights in Sept 2016. Everything was excellent, staff, food where top notch.Do yourself a favour and stay here...As this city is already a favourite with us the Park Plaza will now be our first port of call

Helpful?
Thank robbieTrim
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

London, United Kingdom
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed here on many occasions, its my go-to hotel when in London, due to its great location. As a Club Carlson member, check-on process is efficient as they have a dedicated desk, and we were quickly on our way to our room. It appears as if some of the rooms are been refurbished as we now had a control... More 

Helpful?
Thank Sunny636
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to leave your feedback on your recent say, I'm disappointed that not all aspects of your stay were satisfactory. Please contact the Guest Relations team at pprlgr@pphe.com on your next booking with us to ensure the best available room type. We hope to welcome you back in the near future. Kind regards, Vania Silva... More 

UK
Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here 1 night. It's right on the South Bank of the river. I didn't notice much immediately adjacent to the hotel, but it's a nice place to stroll along the river and it's near Lambeth bridge. I'd guess the nearest underground is Vauxhall. Warm welcome by reception. Staff helpful. The room is nice enough but definitely starting to... More 

Helpful?
Thank swanboy01
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the special attention received from our staff. I am also delighted to confirm that we are currently refurbishing all of our rooms with the latest technology. I hope I'll have the pleasure to see... More 

Ash, United Kingdom
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Rooms are nice. But if you want a river view you pay a lot for it. Parking is £48 a night!!! Really???? Breakfast was not included in our booking but offered at check in. A special deal!!!! £13 a head rather than £22. I think £13 is over the top for the very poor quality food presented. Tinned fruit. Curled... More 

Helpful?
Thank Steve M
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for taking the time to share your feedback with us. I have addressed the points raised with our team, and I assure you we are working to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Peruvian, Fusion
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $151 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#265 Luxury Hotel in London
#273 Business Hotel in London
#282 Romantic Hotel in London
#315 Family Hotel in London
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