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Park Plaza Riverbank London

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3,981 Reviews from our TripAdvisor Community

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Showing 3,593: English reviews
Horndean, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent location on the Thames. Hotel of good quality throughout and rooms were very good. Everything you needed was at hand. We had a family meal in the restaurant and the food was of excellent standard - highly recommend the taster menu. Staff friendly and happy to help. The only slight issue was that the room was not ready when... More 

Helpful?
Thank Broad-Wilkinson
Level Contributor
16 reviews
11 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed there & it was very nice!! We got in very late & the staff were very welcoming, specially a bald skinny guy, I can't remember his name, but he understood & spoke spanish very good & gave us an excellent orientation. We did everything walking, its like a 15 minute walking to the London eye & 20 minutes from... More 

Helpful?
Thank Wilma C
Launceston, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night. The view from our room on the 10th floor was amazing – it overlooked the Thames and the Houses of Parliament. The room was extremely comfortable, clean and modern. All the staff were very friendly and the food was very nice – we had lunch and breakfast at the hotel. It was not cheap... More 

Helpful?
Thank Lisa03121410
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for thanking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the beautiful view from your room. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

Cwmbran, United Kingdom
Level Contributor
196 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night when working in the area. It was an unexpected upgrade from the usual Premier Inns, which are fine, but this was a bit more special. Check in was faultless and quick. Plenty of lifts so didn't have to wait long or get cramped. The room was spacious and had digital controls for everything from lights,... More 

Helpful?
Thank Loncat
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Thank you for thanking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and the comfort of our spacious rooms. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a family room overlooking the east of the City, and the kids had a blast watching the trains from Waterloo station. All clean and well proportioned.Guest relations helpful, and reception fast and friendly. Plenty of staff and the doorman even helped me with my Uber taxi. Uber cost only ten pounds for a family of four to Liverpool Street.... More 

Helpful?
Thank Cologne e
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Cologne e, It is a pleasure to discover your wonderful comments regarding your recent stay in our hotel, thank you! I was delighted to read your kind words about the service provided by our staff, as we always aim to please our guests. Please be sure that I shared your comments with all the team, this is so rewarding... More 

Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Balcony overlooking Thames to Houses of Parliament, very comfortable and good attention from staff, delightful. Breakfast was good all facilities inside the suite would have been good for self catering and entertaining should we have stayed longer with friends

Helpful?
Thank Steve M
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Steve M, It is a pleasure to discover your wonderful comments regarding your recent stay in our hotel, thank you! I was delighted to read your kind words about the service provided by our staff, as we always aim to please our guests. Please be sure that I shared your comments with all the team, this is so rewarding... More 

Mold, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed there for two nights when we were at the cricket at the Oval and it was wonderful. The valet parking was so organised and efficient we were really shocked, most valet parking is not as smooth. The hotel is very hi tech all the lighting and heating is on touch screens, you can even put the bathroom on... More 

Helpful?
Thank YHD2007
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear YHD2007, It is a pleasure to discover your wonderful comments regarding your recent stay in our hotel, thank you! I was delighted to read your kind words about the service provided by our staff, as we always aim to please our guests. Please be sure that I shared your comments with all the team, this is so rewarding for... More 

Bedford, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

So we had made a booking meant for New Years, due to personal reason we had to postpone the visit which the hotel let us rebook within 12 weeks of our original date! We had previously stayed in the residential part of the hotel where high expectations were made. In the main hotel we were upgraded to a river view,... More 

Helpful?
Thank victoriakatie_x
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear victoriakatie-x, It is a pleasure to discover your wonderful comments regarding your recent stay in our hotel, thank you! I was delighted to read your kind words about the service provided by our staff, as we always aim to please our guests. Please be sure that I shared your comments with all the team, this is so rewarding for... More 

Welwyn Garden City, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I took my partner here for her birthday with a show in London booked 10 minutes down the road. Regarding the occasion I requested a room with a view of the Thames, which you can see was met with open arms! The team here went over and above my expectations by providing the view requested in addition to a personalised... More 

Helpful?
Thank AshleyBerkelmans
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear AshleyBerkelmans, Thank you for thanking some time to share your feedback and kind words with us. I'm truly pleased to read you've enjoyed staying with us and that we were able to make this celebration a little more special. I hope I'll have the pleasure to welcome you back very soon. Kind regards, Vania Silva Guest Relations Manager More 

Bolton, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed for a week in July to attend a course for work. On the surface the rooms are quite nice but on arrival I found someone's sweaty sports sock under the table and the bathroom floor hadn't been cleaned. I let the front desk know on my way out at 7 pm and they said it would be sorted... More 

Helpful?
Thank Tracy F
VaniaSilvaRPP, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Tracy F, Thank you for taking the time to leave your feedback on your recent say, I'm disappointed that not all aspects of your stay were satisfactory. Please contact the Guest Relations team at pprlgr@pphe.com on your next booking with us to ensure the best available room type. We hope to welcome you back in the near future. Kind... More 

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Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Chino Latino
Chino Latino
Cuisines: Sushi, Asian, Fusion
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Location: United Kingdom > England > London
Price Range: $140 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#262 Luxury Hotel in London
#273 Business Hotel in London
#282 Romantic Hotel in London
#316 Family Hotel in London
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