The go-to place for me when I want a great cocktail, cosy atmosphere and fantastic service in London. Every visit here is enjoyable. The attention to detail from all of the staff is second to none, but specifically Luke who always offers you a warm, friendly smile and will help with anything you need. On my my recent visit Amadou was fantastic, such a lovely guy who made our evening very special.
On Saturday afternoon we enjoyed drinks on the cosy outdoor terrace - Luke and Amadou provided an extremely friendly and attentive service. We regularly visit Oscar Bar and will be back as soon as lockdown allows us to. We love coming to Charlotte Street Hotel, Luke consistently and genuinely makes all guests feel welcome.
This was our first stay at this hotel and won’t be our last. Perfectly located close to great restaurants and shops. The interior design is lovely but it is the staff that make it perfect. Everyone was friendly and helpful and the style of service lacks the normal stuffiness you get in London 5 star hotels. Our room was very comfortable with a great bathroom. The bar is lively with a great atmosphere and breakfast was delicious. We look forward to staying again soon
I have had multiple visits to The Charlotte Street Hotel specifically the Oscar Bar. Alex the hostess is always fantastic and Luke the Manger couldn’t be better. The staff are always incredibly professional and as a local they always go the extra mile to make you feel welcome. I recently booked a table on the terrace wanting to experience Charlotte Street, however due to the weather the staff were most accommodating in finding my friends and I sofas and tables inside knowing it was cold. Flavia, Samuel, Micheal, Chiara, Gentian, Alex, Jonathan, Andrei, Amadou are all fantastic and I can’t recommend this place enough!
Seriously - these guys just have nailed. Nothing was too much, my wife & I were made to feel a million dollars, but with just some very simple touches & the most welcoming service. I couldn’t rate our stay here any higher - lovely room, fab breakfast, great evening drinks on the terrace + pre dinner drinks at the bar (a negroni to die for!) - thanks all, we’ll be back!
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