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Room & Suite (76)
Dining (30)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#86 of 1,201 in London
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.2
Travelers' Choice
Charlotte Street Hotel is situated in the media neighbourhood just north of Soho. It is a minute's walk from leafy Soho Square and the theatre district, within easy reach of the financial centre and is surrounded by some of London's best bars, restaurants and cafes. Designer Kit Kemp has used a 'Bloomsbury Group' theme throughout the hotel which features original art from the period and a mural in the brasserie reflecting scenes of 'contemporary London life'.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Highchairs available
Airport transportation
Business Center with Internet Access
Paid public parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Seating area
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, French, Polish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
473Restaurantswithin 0.3 miles
109Attractionswithin 0.3 miles
Contact
15-17 Charlotte Street, London W1T 1RJ England
Getting there
Goodge StUnderground3 min
Tottenham Court RoadUnderground5 min
Rental CarsSee rental cars from $25/day
892Reviews8Q+A100Room tips
Reviews
Traveler rating
- 697
- 158
- 23
- 9
- 5
Time of year
Traveler type
Language
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Selected filters
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Most Recent
We recently stayed here during a business trip to London. Rooms were nicely designed but a little tired in places. The restaurant was nice enough but nothing to shout about. Cocktails I personally thought were very pricey. I have worked in London for many, many years. I would not return here after experiencing it. Just not to my taste but nice enough.
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Date of stay: May 2022Trip type: Traveled
Rooms
Cleanliness
Service
Helpful
It had been brought to my attention that over the past 3 years of me being a member of trip advisor o hadn’t done any positive reviews, only the handful of negative ones we’ve experienced so time to song the praises of some of our favourites. We’ve stayed at The Charlotte Street hotel a few times now, both for business and pleasure and If I could rate it higher than 5 then I most certainly would. From the minute you arrive you are looked after by the most wonderful team of staff who can’t do enough for you. The food is wonderful, the rooms are beautiful and the staff really do make this place what it is. Nothing is too much trouble. A true 5* establishment. Couldn’t recommend higher.
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Date of stay: April 2022Trip type: Traveled
Helpful
My daughter and I stayed here. The hotel has such a vibe with people visiting the restaurant all day and night. The hotel is also situated in a vibey area and a great position . The staff were amazing especially the concierge. There was nothing too big or small! Their recommendations were great. We usually stay at the sister hotel Ham Yard but this is much more reasonable and as convenient. Would definitely return!
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Date of stay: April 2022Trip type: Traveled
Helpful
Recently enjoyed a truly delightful stay at the Charlotte Street Hotel. Exceptionally comfortable beds, spotlessly clean, comfortable bedrooms and lounges, with beautiful decor and delicious food - but, for me, this hotel stands head and shoulders above the competition purely on account of the magnificent staff! Cheerful, friendly, knowledgeable, thoughtful and exceptionally helpful, these persons simply cannot do enough for their guests. We thank them most warmly for all their outstanding care for us and for all our family members. Five stars are not enough!
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Date of stay: May 2022Trip type: Traveled
Helpful
I went there with friends on Friday and ordered a glass or Sauvignon Blanc, New Zealand. The bill arrives and it turns out they gave me the Sauvignon Blanc, Sancerre. This is not the wine I ordered and a much more expensive wine. When I questioned the bill, they told me that they did have the wine I wanted but only in bottle form so they unilaterally made the decision to give me a glass of Sancerre. They should have made this known and clear to me when I was placing my order. There was not one apology - in fact they were all very defensive; and made me feel like I was the one in the wrong. I would not have minded this (coming to these places I am prepared to pay a premium) but the way the staff treated me was so bad I feel the need to write this review. I will never ever go back and do not recommend this place at all.…
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Date of stay: April 2022
Helpful
Without doubt, this is the nicest Hotel I have stayed at. A beautiful boutique hotel with 5* service. The attention to detail is something I have not experienced elsewhere. Located in a lovely area surrounded by restaurants. Thank you so much for a wonderful experience.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Helpful
This is a beautiful hotel. It has a much warmer and friendlier atmosphere than other London hotels I have used. Cannot fault any aspect of the facilities or the excellent staff. On a more mundane level you are walking distance from the main shopping streets, close to a tube station and yet located on what feels like a quiet village high street. Will use Charlotte St for all future theatre trips.
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Date of stay: March 2022Trip type: Traveled
Helpful
My wife and I fulfilled a long held wish to stay at this hotel which had come highly recommended. We got a very good Staycation deal and a room upgrade but all the rooms were interesting. Though the design touches are quirky and well placed, the biggest asset was the friendliness of the staff. The Hotel is obviously very popular as a business meeting place and the bar and restaurant can get crowded and noisy later on but staff were happy to set us up with a table in a seperate room for our meal. The bar cocktails are worth trying and the bar staff were friendly and funny. Really enjoyed our stay and would recommend this location to anyone who wants Bloomsbury themed design but with reliable hotel staff care. Can't wait to go back again.
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Date of stay: February 2022
Location
Cleanliness
Service
Helpful
+1
Already booked to return next year, we loved everything, the room,location, food quality were excellent. The only slight negative is the service in the bar and restaurant can be slow and hard to attract attention of a waiter but appreciate it was a busy weekend.
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Date of stay: November 2021Trip type: Traveled
Helpful
I spent a full week in London with treats planned for my 60+1 birthday which in itself was amazing and kicked off with a Hand tied bouquet course at the hotel, which in itself was fab, but we were staying in a small boutique BnB in the East End....so midweek when my birthday came and my partner booked a 3 hour private tour in the National Gallery it was a beautiful surprise to find whilst busy we had re-located to Junior Suite at the hotel....the whole experience was lovely and the staff were super helpful, and offered fantastic customer service. The room was beautifully appointed, lovely design, the bathroom was a fabulous, drinks fridge well stocked, excellent room service and the bed a dream. In a week with so many treats (The Opera/Afternoon Teas/ Treasure Hunt/ Sky garden/ A birthday Party/James Bond etc a lovely memory remains Breakfast in Bed watching the DVD of To Catch A Thief....Thankyou to the staff and all at the hotel who made me feel very special on this special occasion…
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: 101 is a beautiful junior suite
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Helpful
PRICE RANGE
$699 - $894 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte street london, hotel charlotte street
LOCATION
United KingdomEnglandLondonFitzrovia
NUMBER OF ROOMS
52
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Claim Your Listing Frequently Asked Questions about Charlotte Street Hotel
Which popular attractions are close to Charlotte Street Hotel?
Nearby attractions include Escape Land Oxford Street (0.2 miles), London Cocktail Club Goodge Street (0.08 miles), and No Escape London (0.2 miles).
What are some of the property amenities at Charlotte Street Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Charlotte Street Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Charlotte Street Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Charlotte Street Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Charlotte Street Hotel?
Conveniently located restaurants include Hibox, Scarlett Green, and Hiba Street.
Are there opportunities to exercise at Charlotte Street Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Charlotte Street Hotel have airport transportation?
Yes, Charlotte Street Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Charlotte Street Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Charlotte Street Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Charlotte Street Hotel?
The staff speaks multiple languages, including English, French, Portuguese, and Polish.