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Room & Suite (87)
Dining (19)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#76 of 1,184 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Charlotte Street Hotel is situated in the media neighbourhood just north of Soho. It is a minute's walk from leafy Soho Square and the theatre district, within easy reach of the financial centre and is surrounded by some of London's best bars, restaurants and cafes. Designer Kit Kemp has used a 'Bloomsbury Group' theme throughout the hotel which features original art from the period and a mural in the brasserie reflecting scenes of 'contemporary London life'.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Board games / puzzles
Highchairs available
Airport transportation
Business Center with Internet Access
Paid public parking nearby
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Seating area
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, French, Polish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
463Restaurantswithin 0.3 miles
105Attractionswithin 0.3 miles
Contact
15-17 Charlotte Street, London W1T 1RJ England
Getting there
Goodge StUnderground3 min
Tottenham Court RoadUnderground5 min
Rental CarsSee rental cars from $28/day
883Reviews8Q+A100Room tips
Reviews
Traveler rating
- 690
- 157
- 23
- 9
- 4
Time of year
Traveler type
Language
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Selected filters
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- English
Popular mentions
Have stayed at the hotel a couple of times and it was awesome. Went to bar this time and had a great time for pre-dinner drinks up the road. Staff were great, service brilliant and setting is incredible. Love this place, wholly recommend for staying or a visit for drinks.
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
Rude staff. Weird atmosphere. Rubbish cocktails- really disappointing, wanted to go here but the staff were very unfriendly and slow, and the drinks were really bad. The general atmosphere was very uncomfortable. I would not go here again and would not recommend it if you want to feel welcomed
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Date of stay: September 2021Trip type: Traveled with family
Helpful
Booked Saturday afternoon tea for four of us in Oscars at the Charlotte Street Hotel. I am the fussiest eater, so I called them on Thursday night to check the choice of sandwiches. I asked if my favourite sandwich could be offered (I had this at their sister hotel – The Ham Yard) and a charming person called Felicity (I think) said she’d talk to chef and call me back Friday morning. “Yeah, right” I thought but not only did she call back but said the chef would be “delighted” to provide my sandwich choice. That was a great start and certainly exceeded expectations. When we arrived, the other 3, while less fussy than me still wanted to chop and change the sandwich menu. Enter restaurant manager Memunah who not only patiently listened to all the “don’t want this” and “can I have this instead” but then went back and forth to the kitchen to negotiate with the chef. They are my friends but by the end of the ordering I could quite happily have punched each of them on the nose, but Memunah was simply exceptional. She reduced the tensions, was always smiling and nothing was too much trouble. I haven’t mentioned the contents of the tea – beverages, sandwiches, scones and savoury pastries as they were almost incidental to the absolutely outstanding service we received from Memunah and her team (every one of whom was also excellent). In a way, a most wonderful afternoon was predicated on superb service with the food almost incidental. However, that would not be helpful for a review so pleased to report that the delicious sandwiches (almost bespoke in the end) were all freshly made, the scones light and warm and the savoury pastries very more-ish. We’re lucky enough to have had many enjoyable afternoon teas in excellent London venues but our tea at the Charlotte Street Hotel set a new benchmark and we can’t wait to return…
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Date of stay: August 2021
Rooms
Cleanliness
Service
Helpful
We stayed for a long weekend as a family. It has been a couple of COVID years since we stayed. The hotel is still fab with a lively design and good atmosphere. The hotel is big enough to have all the facilities you need and small enough to be intimate. Service was uniformly good and friendly. The rooms pleasant and stylish and the food good. There were a couple of minor problems but all were resolved. All good
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Have had the pleasure of meeting Alexi in the Charlotte street hotel / ham yard hotel many times, always friendly, always smiling and always making the best cocktails !!!! He is a credit to your company !
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Date of stay: August 2021Trip type: Traveled on business
Helpful
PRICE RANGE
$376 - $679 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte street london, hotel charlotte street
LOCATION
United KingdomEnglandLondonFitzrovia
NUMBER OF ROOMS
52
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Claim Your Listing Frequently Asked Questions about Charlotte Street Hotel
Which popular attractions are close to Charlotte Street Hotel?
Nearby attractions include London Cocktail Club Goodge Street (0.08 miles), Escape Land Oxford Street (0.2 miles), and No Escape London (0.2 miles).
What are some of the property amenities at Charlotte Street Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Charlotte Street Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Charlotte Street Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Charlotte Street Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Charlotte Street Hotel?
Conveniently located restaurants include Hibox, Scarlett Green, and Hiba Street.
Are there opportunities to exercise at Charlotte Street Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Charlotte Street Hotel have an airport shuttle?
Yes, Charlotte Street Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Charlotte Street Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Charlotte Street Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Charlotte Street Hotel?
The staff speaks multiple languages, including English, French, Portuguese, and Polish.