Generator London
37 Tavistock Place Russell Square, London WC1H 9SE England
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About
#329 of 2,220 Specialty lodging in London
Location
4.4
Cleanliness
3.7
Service
3.8
Value
3.7
Generator London was the very first Generator and you’ll find it in the area of Russell Square in the heart of the West End. It’s the ideal spot to enjoy London from, everything you need to see is minutes away by tube. You’ll never run out of things to do in the UK’s capital. You just have to decide where to start and we can help you with that. When you have seen and done it all for the day head back to Generator and unwind. It’s a destination in its own right and a great place to socialise and reflect on your experiences of the day. Head to the bar and chill out areas to get yourself a well deserved drink or two. It’s lively, friendly and un-missable. We’ve also got great beds for sleepy heads and of course you’ll be enjoying London life in the most authentic surroundings. Choose from a great selection of rooms, from Dorms, to Quads, to Private rooms with innovative mod cons. Fast and free Wi-Fi is all yours too. To get the most out of your stay visit the travel shop and our city experts will help you devise an itinerary that will take you to all the hidden treasures this dynamic city has to offer. You’ll have to stay longer to fit it all in but you’ll not need convincing of that. We’ll see you there soon.
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Property amenities
Free internet
Bar / lounge
Game room
Billiards
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Wifi
Coffee shop
Restaurant
Breakfast available
Vending machine
Evening entertainment
Karaoke
Board games / puzzles
Nightclub / DJ
Non-smoking hotel
Shared bathroom
Shared lounge / TV area
Laundry service
Self-serve laundry
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Room features
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.3 miles
61Attractionswithin 0.3 miles
Contact
37 Tavistock Place Russell Square, London WC1H 9SE England
Getting there
Russell SquareUnderground5 min
King's Cross St. PancrasUnderground8 min
Rental CarsSee rental cars from $25/day
3968Reviews130Q+A100Room tips
Reviews
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- 371
- 426
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Todo el tiempo chicos corriendo de lado a ado, gritos, ruido, es como estar en una pensión, o en una escuela, debes pagar toalla, comprar tu shampoo, y el sanitario mayormente en las nochges y mañana estan terribles. No lo recomiendo. Kids running from side to side all the time, shouting, noise, it's like being in a boarding house, or in a school, you have to pay for a towel, buy your shampoo, and the toilet mostly at night and tomorrow they are terrible. I do not recommend it.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
bad noise isolation between rooms and younger guest making a lot of noise till late in the night, so i cant get some rest. bathroom close in my floor I have to look for another in other floors and I have to wait for a free shower long time.....
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Review collected in partnership with this hotel
Date of stay: March 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The place was wonderful, well located, staff super helpful and kind, wonderful services, cleaning was on top! Will definitely come back and will absolutely recommend this to my friends and family! I had a great stay
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded yesterday
Thank you so much for your kind review! It's really nice to see that you had such a great experience at our property! Generator London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear people considering this hostel. I came here the first I noticed was a not so nice smell and not the prettiest latinas. The second thing I noticed was poo in my bed. The third thing I noticed was a green ceiling and no it was not paint. This was by far the worst stay I have ever had and believe me I stayed in ibis Amsterdam. I left this hostel with another look on my life. Never go here!!!! Er zit wel wat cake aan
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 3 days ago
Hi Jack, Thank you for your review. We are very sorry and disappointed that your experience did not meet your expectations. However, we were not informed at the time about these issues, could you please contact us directly so we can get to the bottom of this situation. Thank, Ethan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As someone who has stayed at other Generator properties, I was appalled by this location. Pictures showed much larger rooms and cleaner facilities. I believe it is time to update pictures to reflect the current state of this location. Not only was there black mold in rooms but the pillows were as thin as a shirt. We booked a private 4 bed room, which should’ve had a desk (as advertised). It appears that they have turned private 2 bed rooms into accommodate 4. They have also closed majority of the bar area. (If you’re renovating, advertise that) On top of half of it being closed, they reserve for large groups so there are maybe 10 tables for the entire hostel to fend for. If you want a drink at the bar, note is standing room only with 12 year olds running around even at night. You’ll pay hotel rates for a dirty shoe box. Only good thing was the pizza and location.…
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 4 days ago
Thank you for your review. We are currently in the process of refurbishing our rooms and common areas, next time you're in the city we would love it if you came back and let us know what you think. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish. If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time. Generator London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible experience, left even before my stay was over for another place! Most of the staff was unprepared to deal with clients/public and the hostel itself is dirty and has rats!!!!! I stayed here for less than 24 hours, because the experience was just so unbearable for me that I had to leave! Long version: I paid £120 for two days for a 4 bedroom female dorm and, as soon as I got to my bedroom, there was someone sleeping on my bed. I had to go downstairs to ask to change bedrooms, and she sent me to a new one, where the girls were really nice, they told me that the bathrooms from our floor where closed and that I could only shower in the one in the basement. Then, one of them told us that she was followed by a man into the female bathroom downstairs… on that very same day. I had an interview and the music there was really loud, so I asked someone from the staff if there was any place quieter where I could do my interview for 30 min. It was nice enough to accommodate me in the more secluded room by the bar where the music wasn’t so loud! But for my surprise there were RATS there coming and going from the kitchen as they liked (vídeo attached). As soon as my interview began the MANAGER of the hotel popped right next to me and said: you have to get out, you can’t be here. I said: sorry, I’m a little bit busy here but I was authorized to sit here just for a few minutes. He then started doubting me and asking me the name of the person who has authorized me to sit down (this all while being extra rude, saying things such as “get out of here” and, obviously, while I was interviewing). As soon as my interview was over I went up to him to talk and still he was questioning my “rights” to be seated there and wanted me to name the person that authorized me. You would expect these people would have more empathy or be nicer to their guests, but unfortunately I think London is so packed all the time that places like this still gets people. Some people that stood out in my 18 hour stay were: Felipe from the kitchen, and Will and Oliver from the reception! They made me feel heard and welcomed in The Generator, thanks guys for trying your best. …
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 1 week ago
Hello Renata, Thank you for taking the time to feedback on your stay with us. Our housekeeping team does work hard to make sure everything is looking it's best, I will however pass this on to them to make sure it will improve in the future, we wish you have come to reception where we could help you with any cleaning issue. We do have 4 bathrooms per floor in 5 different floor, we do have to close it for a small period of time for cleaning reasons. We do check and pest control in a weekly basis to make sure everything is safe for our guests. We have a few areas that are close for guests where staff will be working so some places are not available for guests similar to every company. We will speak with our team to see what happen in this occasion. I will however pass this on to them to make sure it will improve in the future. Generator London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hostel is good value if you want to spend at least 1-2 nights but not for longer because it's a fair ways from the city centre. If you are fine with this then it will suit you very well for a solo traveler
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 1 week ago
Thanks for your feedback, jsaising. We look forward to welcoming you back again soon! Generator London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For a new experience without the luxury of hotels. Close to young people. To understand if you can live together without too many luxuries. Still remaining in central London in the heat. Still remaining in central London in the heat. you need a spirit of adventure
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 2 weeks ago
Thank you for your kind review, Freedom260389. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Generator London Keisha Shareen
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A colleague was attacked at night by an rpz trying to get into her bed. we were given breakfast tickets when we should have gone to the police and then i realised that the attacker was still in the room. I lost my remaining diaries and left. Should have stayed until 12/01/2023 and left 08/01/2023. It was not safe and I saw a lot of children there.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 1 week ago
Hello Rodrigo, We are really sorry you had such a bad experience. We are investigate the situation, we always want to make sure our guests have a safe environment for such a reason we always do have 2 securities in place. If at any moment you feel that the law enforcement should be contact we advise you to do so. Please feel free to contact me on lucas.barros@staygenerator.com if you have any concerns so we can give you any support you might need. Once again really sorry for the issue and wish you give us another chance. Lucas Barros
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Stay was to expansive for what you get. Restaurant is expansive too. No Kitchen available. Restrooms closed- had to run From 6th to 4th Floor to use a toilet or shower. Was in the basement before, the whole building is full of mold. They charge you for everything, oatmilk, earplugs, everything.
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Review collected in partnership with this hotel
Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Reception Team, Guest Services / Front Office at Generator London
Responded 2 weeks ago
Thank you for the review! I am sorry to read that you did not enjoy your stay here at the Generator this time. We have taken your feedback into consideration and hope to provide you with an improved experience next time. I hope your time exploring London was exciting and fulfilling. We hope to see you soon. Kindly, Amy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$46 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
generator hostel london hotel london
LOCATION
United KingdomEnglandLondonBloomsbury / Euston / Kings Cross /St Pancras
NUMBER OF ROOMS
215
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Claim Your ListingGENERATOR LONDON - Updated 2023 Prices & Hostel Reviews (England)
Frequently Asked Questions about Generator London
Which popular attractions are close to Generator London?
Nearby attractions include Faulty Towers the Dining Experience (0.3 miles), Agent November (0.2 miles), and British Library (0.3 miles).
What are some of the property amenities at Generator London?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and laundry service.
What food & drink options are available at Generator London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Generator London?
Conveniently located restaurants include Choppaluna, Albertini Restaurant, and Magenta.
Are any cleaning services offered at Generator London?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Generator London?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Generator London?
Many travelers enjoy visiting Churchill War Rooms (1.7 miles), Tower of London (2.4 miles), and Houses of Parliament (1.9 miles).