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Novotel London Greenwich

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Room & Suite (193)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Novotel London Greenwich is a 4 star hotel in the heart of historic Greenwich, southeast London. Holiday makers are just 5 min walk from the National Maritime Museum and Royal Observatory and can explore the city with train and DLR station opposite the hotel. Business guests are just 12 min from the Canary Wharf financial district and enjoy the convenience of WiFi . Relax in our Gourmet Bar and leisure suite. Limited pay parking on site operating on a first come first parked basis.
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Best Price Guarantee
Hotel deals

Location

Full view
93Great for walkers
Grade: 93 out of 100
65Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Neighborhood
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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2,172Reviews
536Photos
39Q+A
100Room tips
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Popular mentions
The hotel is nice enough, the common areas are well maintained and the rooms are spacious and clean. The bathroom has a frosted glass door, so If you're sensitive about your private space you might want to reconsider staying here. The toilet is also separate from the bathroom,
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Response from Kenny_Tieberghien, Front Office Manager at Novotel London Greenwich
Responded 3 weeks ago
Thank you for your review, and please accept my sincerest apologies for the inconvenience you suffered as a result of the issues you experience with aircon / heating. I understand how frustrating this must have been for you. We are certainly glad to know that you enjoyed other aspects of your stay, and we look forward to having you back at the Novotel London Greenwich soon. Warmest regards
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Hotel's Favorite
We stayed here for three nights. Our room was a reasonable size, spotlessly clean and well equipped. The beds were exceptionally comfortable and we enjoyed undisturbed sleep every night. The modern reception and breakfast areas are light, airy and welcoming. The breakfast buffet
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Response from Kenny_Tieberghien, Front Office Manager at Novotel London Greenwich
Responded 4 weeks ago
Thank you Brian for the fantastic 5 star review! I'm so happy to hear that you received such wonderful service while with us and that everything was to your liking during your stay. I will be sure to share your compliments to the appropriate teams here at the hotel. We value your feedback as we find it to be of the utmost significant value in making the guest experience with us truly enjoyable. We look forward to seeing you soon!
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I stayed here with my boyfriend on Valentine’s Day and was surprisingly dissapointed. I was shocked at how such a well known chain was so poorly maintained. Lovely staff and the room was spacious as well as great transport links however, the room itself was sub par. I just can
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Response from Kenny_Tieberghien, Front Office Manager at Novotel London Greenwich
Responded 4 weeks ago
First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Novotel London Greenwich and would like to apologize for not fully exceeding your expectations. If you ever encounter a problem, please report it to the Front Desk so we can fix it right away. As a team, we celebrate great service experiences and we also learn from the opportunities we have to do better. Feedback is a gift and we will continue to raise the bar to ensure all of our guests’ expectations are exceeded. Warmest regards,
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I stayed in the hotel for 8 days due to having my bathroom restored at home. I needed a hotel near by from which I could work. I needed somewhere with free internet and a desk in the room. When I got to my room I was disappointed that the desk was a little on the small side and
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Response from Kenny_Tieberghien, Front Office Manager at Novotel London Greenwich
Responded 4 weeks ago
Dear RichCoates, Thank you for taking the time to tell us about your experience at the Novotel London Greenwich. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I cannot express how sorry I am to read the comments about your experience. The breakfast card should indeed have been picked up during the night and our housekeeping teams are instructed to always knock and leave the guest time to answer the door. Not asking how your stay went upon your departure must have added to your frustration and I understand this must have left you with a negative feeling. I am sorry that we let you down on this occasion. In regards to you feeling unwell and your allegation of food poisoning, our food and beverage department will contact you personally to investigate further as our team takes this very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kenny Tieberghien Guest Service Manager
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Nice big rooms and very handy to explore the area and with secure parking £18 a night and good links to transport. Staff very helpful and accomodating too breakfast is £12.50 per person extra but gives you plenty of choice
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Review collected in partnership with Accorhotels.com
Response from Kenny_Tieberghien, Front Office Manager at Novotel London Greenwich
Responded 5 weeks ago
Thank you for your kind words regarding your stay at the Novotel London Greenwich. I am pleased to read our accommodations and location impressed you. We appreciate your recommendation and hope to welcome you for another stay with us soon.
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Professional photo exclusively commissioned by TripAdvisorNovotel London Greenwich
The Executive Room at the Novotel London Greenwich
Professional photo exclusively commissioned by TripAdvisorNovotel London Greenwich
The Executive Room at the Novotel London Greenwich
Photo provided by managementNovotel London Greenwich
Superior Room
View from our room
Our room - pretty spacious for London standards ;-)
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12345639
yes it does
0 votes
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How far is your hotel located from the start of the virgin London marathon?
Sorry I have no idea!
1 vote
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Is Car parking available at this hotel?
Yes. They have underground parking. (Not free!) £16/£18 a day depending on deal you get.
3 votes
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There were USB ports next to the bed, so you can use that to charge your phone and iPads.
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Saw your comment about charging facilities. We are coming from the US and are
whats the question?
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1234568
"Executive room"
"Close your windows; by default they seem to be open, and a lot more noisy until you close them."
"Room we had was to rear overlooking station noisy in morning"
"If you prefer quiet ask for a room not overlooking the railway"
"One side overlooks a railway line. We moved before we had time to determine the impact. Believe they are all the same size"
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12345620
PRICE RANGE
$113 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel london greenwich hotel londonaccor london greenwichlondon novotelnovotel greenwich
LOCATION
United KingdomEnglandLondonEast End / East LondonGreenwich
NUMBER OF ROOMS
151
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