...Even included a small fridge which is an exception, Location wise its within walking distance of the activity - restaurants, museums etc...

First rate service at fantastic location Hotel 50 metre from dlr or main line station approximately 10 mins to London centre...

...It’s a great location close to the station but as my room looked over this, it was very noisy overnight which is to be expected but I had an awful night sleep...

...The location is very close to Greenwich station and centre...

...The hotel has a convenient location, as only a 10-minute walk to the observatory, a beautiful park, maritime and musical academies, museums, a pier, many taverns, pubs and restaurants, markets, and much more...

Perfect location, very lovely staff...

...The location is excellent right beside Greenwich Station and with so many amenities nearby...

...The location is great, as you have lot of places to see around, and literally on the next door there is a Train & DLR station from where you can get to either central London or the Canary Wharf area very quickly!...

...That said the staff were very friendly and helpful, and the location is fantastic, literally on top of the DLR and trains into central London...

...The hotel's location, right in front of the DLR and train station, was fantastic, allowing us easy access to all of London's attractions...

...Location, style and comfort, Greenwich station is right next door and walk to the Cutty Sark and the village all minutes away...

...The hotel has a good location, the train station is only 2 minutes away on foot...

Nice location good transport link the bed was really comfy...

Liked :The location was just right for us as we love Greenwich and its handy for the tube too... Payment for parking was quite a lot per day, but you pay for the practicality and location...

...The location of this hotel is excellent if you’re visiting Greenwich and the local area, The City or the East End...

Great location right next to Greenwich DLR & National Rail station so easy connections into central London of around 35 mins...

...The positives are the location, it’s literally minutes from the station...

...Breakfast is good snd location next to DLR and near Greenwich Park is excellent...

Great location for travelling into London...

...Positives :good location,good beds,goo breakfast,friendly staff...

Lovely ambience in the hotel and was greeted by a receptionist who was efficient and really helpful...

...the hotel is very fanciful and full of nice luxury art pieces (scattered around the hotel) ...

Their restaurant and bar has really good vibes looks so amazing and peaceful to go...

...Really quiet despite being right by the train line, nice stylish lobby...

...Nice and comfortable room, good facilities. The bar area was modern and relaxing...

...I was greeted with a warm hospitality and an inviting ambiance that set the stage for a nice dinner. The first thing that struck me was the attention to detail in the restaurant's decor... The tasteful lighting, stylish furnishings, and carefully curated artwork created an atmosphere of sophistication and refinement...

...The hotel itself is very pleasant, with a great ambiance, and the rooms are quite nice... They work like a family, and this adds up to the already-great hotel ambiance...

...The restaurant/lobby is nicely decorated which makes you feel at home...

...The hotel is modern and tastefully decorated, situate conveniently next to Greenwich DLR for travel...

Couldn’t recommend this hotel for a great weekend vibe..Stopped off for a quick bite to eat and drink and glad I did as the very relaxed ambiance in the bar lounge had some awesome stuff on duty(Daniel / Michael) working the Sunday shift had awesome attitudes to their role and jobs...

...A small water bottle in the room would have been nice...

...The room was brilliant, lovely comfortable bed, huge tv, little fridge with water and a coffee maker ...

...The new look of the restaurant, bar and lobby area looks so warm and accommodating...

...It's just a really friendly and relaxed atmosphere and the scenic views of Greenwich really aren't one to miss!...

...Basic rooms with no bedside plugs...

...The rooms were tired and needed refreshing but ok, nothing flash...

...The room was in need of redecorating but bed comfortable...

...This was not the four star hotel experience and the management should be ashamed to have rooms and corridor carpets so manky.Will not return and wouldn’t recommend...

...The decor in the rooms is modern & fresh but needs some tlc...

...Room was very comfortable with great beds and air conditioning was fantastic since London was boiling!...

...Our superior twin room was well equipped and provided all that we expected, including 2 single beds, (each of which was big enough to pass as a double bed), large TV, hairdryer, ironing board and iron, kettle, small refrigerator, and most importantly a small safe... Having said that, we might also mention Ann, who was very helpful on reception, Elena, leading the team servicing the rooms, as well as the very helpful maintenance man whose name I didn’t catch... The Novatel Greenwich Hotel is a large modern hotel ideally situated next to Greenwich Station, which provides access to the national rail system as well as the Docklands Light Railway (DLR)...

...I arrived on Saturday with my daughter with a coach party,unfortunately the room we were allocated was a disabled room with a double bed,as I'm not disabled we asked for another room. That's when the two of them sorted everything out and found us a twin room so it's a big thank you from myself and daughter and course Novotel...

...We found George to be incredibly helpful, friendly and accommodating, even running up to check on the room for us...

...Similarly the heating/ ac controls in the room are analog, more 'on or off' than fine tuning. The servicing of the room was hit and miss... We had a "Premier" room but had to ask for refills for the coffee machine every day ...

The hotel is good located in a more quite district outside the big city and despite that very comfy and close to get in the city, for instance by boat in 45 min... Rooms are quite ok..the extra bed is not very comfortable but with an extra cover no problem...

...The room is big by London standards and beds are very comfortable... We reported a couple of minor issues with our room on the first night- too hot and sink not draining, but this was quickly remedied... We were swapped to another room and provided with floor fans to counteract the effect of the great weather we’re currently experiencing...

...The room was brilliant, lovely comfortable bed, huge tv, little fridge with water and a coffee maker ... The room was spotlessly clean with lovely large bath towels and hand towels to use... Room service was available and we had the towels replaced and bins emptied the next morning... Downstairs has a large reception room and off that is the bar which is open 24 / 7 to customers and a nice restaurant...

...The bedroom had everything we wanted, a separate shower and bath, with a separate toilet too...

...Our first room (340), the toilet did not flush and we asked to change rooms. In our second room (426) our toilet was equally as bad and the shower had scalding water like a kettle that could not be adjusted so we were unable to use it... When we arrived back in our room after midnight we were too tired to ring reception and complain again so went to sleep and told them about this in the morning...

...Corridors and rooms are disgusting , our shower smelt of sewage and the room had holes in the walls and stains all over the carpets , oddly the toilet was not in the bathroom and didnt even have a sink in it...

...They made sure our room was ready and sorted for when we arrived, the room was lovely and my daughter was surprised with an extra special gift in the room...

...As other guests have shared, the rooms are quite tired and could do with a refresh, but… I found mine to be large, clean and the bed very, very comfortable... Book an executive room if you want the little extras in your room... If you end up paying more than around £130 a night (room only) for this hotel you will be disappointed...

The entry level is pleasant making you think you're in for a lovely stay... The toilet is in a separate room, with no basin... That aside, the room itself was tired and in need of maintenance... We spoke to a lovely receptionist who moved us next door to room 342... Unfortunately the lights in that room were not working - in fact some of them appeared to be held together with sticking tape... Another trip to reception resulted in move to room 340... When we checked out, we said again that we weren't very happy with our room and the receptionist told us that you are in the process of a refurbishment, so you clearly know a refresh is needed... How dare you then expect us to pay for such a substandard room...

My husband and I booked in to stay in this hotel on a Saturday evening, it was £166. The room was disgusting, the carpet was so stained and dirty... I went back to our room upset and found there was someone else’s underwear and shoes in the draws!!... My husband and I left immediately, no apology from reception just we have to take it up with booking.com...

We booked two rooms for my family and I as I was running the London Marathon the next day... We when arrived at the hotel it seemed like the reception staff did not have our booking... After searching the system, they found the bookings but allocated rooms on different floors even though they were on the same booking, we thought this would have been an obvious thing to do... When we got to our room, it was extremely small and very dirty... Infact if there was an emergency in the room you would have needed to use your own mobile phone... We explained all these issues to reception staff, and they came to the room, and agreed things were not of an acceptable standard... Again, problems in the dining room there was a water leak right by the food...

...Come in Novotel major investment in the decoration and some of the bedroom fittings required...

I stayed here one night for work... The negatives were the rooms are just far too hot... The carpet was full of stains in one room but mine was fairly clean...

...Positives :good location,good beds,goo breakfast,friendly staff. This was not the four star hotel experience and the management should be ashamed to have rooms and corridor carpets so manky.Will not return and wouldn’t recommend...

...Significant carpet stains in the two rooms we booked giving the folding of a neglected and unloved hotel...

My wife and I found this establishment to be of great value...

...Right next to the DLR and overground...

...Greenwich has a lot of 3/ 4 star hotel choice, so shop around...

...Thank you :) Good location next to DLR and Railway Station...

...The room is big by London standards and beds are very comfortable...

...Big Space in exécutive room and correct rate...

...The breakfast is worth the cost due to the huge in hand selection of well prepared and cooked food...

...The hotel is very easy to find and has a DLR station next door which makes travelling to/from O2 very simple and cheap using DLR/Jubilee line...

...This is not what you’d expect from a 4 star hotel by any means. The hotel refused to take any responsibility and blamed us for the last minute booking...

Me and my fiancee had a lovely weekend stay in Novotel Greenwich...

...Payment for parking was quite a lot per day, but you pay for the practicality and location...

...If you’re visiting the West End, don’t trek out there... If you end up paying more than around £130 a night (room only) for this hotel you will be disappointed...

My husband and I booked in to stay in this hotel on a Saturday evening, it was £166... My husband and I left immediately, no apology from reception just we have to take it up with booking.com...

...For a 4 star hotel this is inexcusable for the proves being charged In all a pleasant stay but fixtures & fittings & carpets in serious need of a revamp. Come on Novotel you can do so much better!...

...There is parking underground at quite a cost if you prefer...

...Executive room was ok although strange smell from drains - but great value for money anyway...

We booked two rooms for my family and I as I was running the London Marathon the next day...

Novotel should be ashamed of this hotel which is not up to standard and should be avoided at all costs...

...The room was always looked into the see if everything was clean and tidy and that I had everything that I wanted...

...Easy check on, very helpful receptionist and everything clean and tidy... Room first impressions good...

...Rooms nice an comfortable and clean with all facilitates one needs for your stay...

...We found George to be incredibly helpful, friendly and accommodating, even running up to check on the room for us. Overall the hotel is clean, functional and has a great bar in the reception area...

...Our rooms were clean, comfortable, and spacious...

...Some parts of the room are a bit worn but everything is clean...

...The bathroom had a shower , which I was grateful for being disabled, a bath and a sink with all complimentary items available and slippers and dressing gown if needed in the wardrobe. Toilet situated inside near the room door... The room was spotlessly clean with lovely large bath towels and hand towels to use... Room service was available and we had the towels replaced and bins emptied the next morning...

Great hotel perfectly located near the train station... Hotel lovely and clean and breakfast was delish where kids ate for free...

Very nice hôtel , too clean , free parking and good services ...

...Only annoying thing was that’s after using the toilet you have to go to the shower/bath area to wash hands meaning your touching 2 doors etc before cleaning hands...

Nice clean room and comfortable warm bed...

Good and clean rooms, breakfast wasn't too big but okay...

...Room was great and the cleaning lady was really helpful...

...Room was clean , bed big and comfortable...

...Offered me 30% off my next stay lol , I wiped my feet on the way out........

...Maybe the cleaner missed it once, but maybe it had been there a week...

...As other guests have shared, the rooms are quite tired and could do with a refresh, but… I found mine to be large, clean and the bed very, very comfortable...

...The rooms are generally well kept & clean, staff are always extremely friendly and accommodating...

...First impressions good, clean & modern in the foyer and the best thing is the staff from the Reception to the restaurant staff & cleaners, all very friendly and doing a good job... Sadly they are let down by the cleanliness of the rooms & hallways...

...Yes some of the carpets look like bleach has been spilt on them but our room was spotlessly clean as was the rest of the hotel. The receptionist was welcoming and the housekeeping staff were friendly every time we passed them...

...She was very attentive and helpful ensuring we had everything we needed, a great sense of humour and made our evening very enjoyable! Great job Edith, we had a very stressful day and her bubbly personality really lifted us!...

...My family and I enjoyed our stay here and were warmly greeted by a guy named Akif, a remarkably helpful supervisor... We're already planning to return next year, Akif also provided us with valuable information about nearby shops, restaurants, and attractions and he has all his tips...

...Always very helpful staff when we stay The breakfast is great and there is a huge choice. Rooms have tea and coffee facilities but may benefit from a couple of bottles of water for guests...

We arrived at the hotel early in the morning, well before check in, and George on the front desk went above and beyond to get us checked in early. After 25 hours of travel with a 5 year old and 3 month old this was very much appreciated... We found George to be incredibly helpful, friendly and accommodating, even running up to check on the room for us...

...We stayed for 5 nights in the Novotel Greenwich Hotel, in general our stay was all that we wanted and expected, so we were happy. Our experience was that staff were friendly, polite, and helpful, responding quickly to any issues raised... Our superior twin room was well equipped and provided all that we expected, including 2 single beds, (each of which was big enough to pass as a double bed), large TV, hairdryer, ironing board and iron, kettle, small refrigerator, and most importantly a small safe... Happily, maintenance swiftly provided and installed an ideal solution to that problem... Just two months earlier, we had stayed in another very similar hotel in the Novotel chain, so inevitably we compared the experience provided by each of the two hotels... However, we had opportunities to provide our feedback to Noel, and Antonio, and were assured that the management were very well aware of the issues we had mentioned, and that plans were in hand to open up and enlarge the breakfast buffet area, which would address the points we had made... Meanwhile, staff made every effort to provide what we wanted, even going so far as to buy in specially my favourite breakfast cereal... I have already mentioned Noel and Antonio, but in a sense it’s unfair to single out individuals for a mention, as our experience was that all of the staff without exception were friendly, polite, and helpful... Having said that, we might also mention Ann, who was very helpful on reception, Elena, leading the team servicing the rooms, as well as the very helpful maintenance man whose name I didn’t catch... DLR services are frequent and connect with the rest of the capital’s tube network... A London transport bus service stops just outside the hotel on its way into maritime Greenwich (Tourist Greenwich)... A Link ATM machine is located in the ticket hall of the Greenwich Station, which is conveniently next to the hotel... A Sainsbury’s small local supermarket is also very close by...

Akif's warm welcome and insightful guidance made our stay at Novotel truly memorable. He not only informed us about the hotel amenities but also recommended a delightful boat trip from Greenwich pier to central London, which my kids thoroughly enjoyed... Akif's exceptional customer service and attentive care made us feel valued and well looked after... Kudos to Novotel for having such dedicated staff...

The hotel is good located in a more quite district outside the big city and despite that very comfy and close to get in the city, for instance by boat in 45 min... Hotel staff was very friendly, uncomplicated and helpful whether it was at the reception, bar or restaurant many thanks for beeing such a good host...

...I have been a guest in this hotel, in and out, for quite a few weeks now, and my experience is being very positive... ), I must say that in general, they are all and always very helpful and will sort out the issues you might need help with... They really make us feel welcomed, and they're always up for a chat!... ...And there are a few names I really want to mention here, just because they stand out from the already-great staff average you will find at this hotel: Silvia, which you may find at breakfast and restaurant, is a very chatty and lovely person, well experienced in the hospitality business, and always willing to go the extra mile... Federica & Marcel, which are both very young and full of energy to deal with all the fuss during the busiest breakfast slots and at the bar, are just stepping in to the hospitality business, and you can see them always doing something that needs to be done... They're always moving and helping with all the work this team has to get done!... Cristal, which is one of the youngest persons around, is very attentive to your wellbeing and what you need, and always willing to help while you're sitting at the restaurant or at the bar!... He is very helpful too, and I could observe the way he interacts with his team (and not only his team) is simply the best... Dear Accor & Novotel London Greenwich management, you are very lucky to have all of these people working for you!...

...The staff at Novotel made everything feel easy we were stressed... Nitrice did a good job by making us feel comfortable and relaxed... Very helpful, answered our questions.This was a family holiday we didn't want any more disturbance to our holiday... Novotel made everything easy, we will come back again...

One of the staff members named Kanchan was the best hotel staff member I’ve ever interacted with. She was kind, extremely helpful, and patient... She honestly made my stay at the hotel special and I thank her for that...

...The room is big by London standards and beds are very comfortable... Best of all though is the attitude of the staff... We reported a couple of minor issues with our room on the first night- too hot and sink not draining, but this was quickly remedied... We were swapped to another room and provided with floor fans to counteract the effect of the great weather we’re currently experiencing... All reception staff, bar staff, and breakfast staff have been wonderful and a special thank you to the Housekeeping manager for looking after us so well and making our stay so special...

...Nothing is too much trouble and whilst we experienced a couple of issues, these were very quickly remedied...

My stay at Novotel Greenwich was exceptional... The service we received was truly excellent... I would like to highlight the reception staff in particular... We had to leave early on a Sunday before breakfast was served, but when we informed them about our situation, they pleasantly surprised us by having a takeaway breakfast ready for us... All the employees were extremely friendly and helpful throughout our stay... Without a doubt, Novotel Greenwich will always be our first choice whenever we return to the city...

...Wonderful , kind , happy and polite staff on hand at all times for anything . The room was brilliant, lovely comfortable bed, huge tv, little fridge with water and a coffee maker ... The bathroom had a shower , which I was grateful for being disabled, a bath and a sink with all complimentary items available and slippers and dressing gown if needed in the wardrobe... Toilet situated inside near the room door... The room was spotlessly clean with lovely large bath towels and hand towels to use... Room service was available and we had the towels replaced and bins emptied the next morning... Downstairs has a large reception room and off that is the bar which is open 24 / 7 to customers and a nice restaurant... Just outside the hotel is a bus stop and the DLR station , so easy for travelling and exploring... I would highly recommend this hotel , made our stay so much easier and special , thank you ...

...My daughter and I stayed at this hotel, so that we could go to a concert at the O2, my daughter was so excited to go here and the staff at the hotel went above and beyond to accommodate us. They made sure our room was ready and sorted for when we arrived, the room was lovely and my daughter was surprised with an extra special gift in the room... The reception staff were friendly, helpful and nothing was too much for them...

The staff here are hard working and give good service. That said, the bar staff are perhaps rather misguided... 20 people were waiting to be served one night, leaving one girl trying to serve them all while he just counted crisp packets... Maybe the cleaner missed it once, but maybe it had been there a week... Breakfast however was very good indeed and made up for the niggles...

The entry level is pleasant making you think you're in for a lovely stay... The toilet is in a separate room, with no basin... We spoke to a lovely receptionist who moved us next door to room 342... When we checked out, we said again that we weren't very happy with our room and the receptionist told us that you are in the process of a refurbishment, so you clearly know a refresh is needed... Add to that the fact that Novotel clearly care so little about their customers that ignoring 4 emails is acceptable...

Great location right next to Greenwich DLR & National Rail station so easy connections into central London of around 35 mins. Within easy walking distance of Cutty Sark, Royal Naval College & Observatory... First impressions good, clean & modern in the foyer and the best thing is the staff from the Reception to the restaurant staff & cleaners, all very friendly and doing a good job... Come on Novotel you can do so much better!...

We booked two rooms for my family and I as I was running the London Marathon the next day. We are ALL members Diamonds status and expected to be treated as such... We when arrived at the hotel it seemed like the reception staff did not have our booking... We explained all these issues to reception staff, and they came to the room, and agreed things were not of an acceptable standard... However, they did nothing to correct the issues... We were even told by reception the manger would make contact us and again nothing...

...The receptionist was welcoming and the housekeeping staff were friendly every time we passed them... They provided gluten free cornflakes with numerous types of milk... They made my GF fry up to order and provided GF toast... Thank you to all the staff for making our stay so enjoyable...

...She was very attentive and helpful ensuring we had everything we needed, a great sense of humour and made our evening very enjoyable!...

...Always very helpful staff when we stay The breakfast is great and there is a huge choice. Rooms have tea and coffee facilities but may benefit from a couple of bottles of water for guests...

...We stayed for 5 nights in the Novotel Greenwich Hotel, in general our stay was all that we wanted and expected, so we were happy... Our superior twin room was well equipped and provided all that we expected, including 2 single beds, (each of which was big enough to pass as a double bed), large TV, hairdryer, ironing board and iron, kettle, small refrigerator, and most importantly a small safe... Just two months earlier, we had stayed in another very similar hotel in the Novotel chain, so inevitably we compared the experience provided by each of the two hotels... However, we had opportunities to provide our feedback to Noel, and Antonio, and were assured that the management were very well aware of the issues we had mentioned, and that plans were in hand to open up and enlarge the breakfast buffet area, which would address the points we had made... Meanwhile, staff made every effort to provide what we wanted, even going so far as to buy in specially my favourite breakfast cereal... The Novatel Greenwich Hotel is a large modern hotel ideally situated next to Greenwich Station, which provides access to the national rail system as well as the Docklands Light Railway (DLR)... DLR services are frequent and connect with the rest of the capital’s tube network... A Link ATM machine is located in the ticket hall of the Greenwich Station, which is conveniently next to the hotel... A Sainsbury’s small local supermarket is also very close by...

The Novotel Greenwich is very convenient for family holidays in the first place. It is clean and tidy, with well organized service... I especially want to emphasize the breakfast at the hotel, and I strongly recommend having breakfast there... You will save time, money, and enjoy the cuisine with a very wide selection... The hotel has a convenient location, as only a 10-minute walk to the observatory, a beautiful park, maritime and musical academies, museums, a pier, many taverns, pubs and restaurants, markets, and much more...

Akif's warm welcome and insightful guidance made our stay at Novotel truly memorable. He not only informed us about the hotel amenities but also recommended a delightful boat trip from Greenwich pier to central London, which my kids thoroughly enjoyed...

...the hotel is very fanciful and full of nice luxury art pieces (scattered around the hotel) . You can find that when you spend you have a better exeprience ... FFood and drink services are available during breakastg time or requests to generas wleome ddesk...

...What a lovely restaurant within the Hotel! I was greeted with a warm hospitality and an inviting ambiance that set the stage for a nice dinner... The first thing that struck me was the attention to detail in the restaurant's decor... The tasteful lighting, stylish furnishings, and carefully curated artwork created an atmosphere of sophistication and refinement... It was evident that since my last visit, about a year ago, there was considerable investment done... From the exquisite food to the impeccable service and the enchanting ambience, every aspect of the evening was a testament to the restaurant's commitment to providing an unforgettable dining experience... Definitely recommend to come inside and enjoy the experience...

The hotel is good located in a more quite district outside the big city and despite that very comfy and close to get in the city, for instance by boat in 45 min... Greenwich is a very nice district with lovely markets, restaurants and gardens... Hotel staff was very friendly, uncomplicated and helpful whether it was at the reception, bar or restaurant many thanks for beeing such a good host...

...The location is great, as you have lot of places to see around, and literally on the next door there is a Train & DLR station from where you can get to either central London or the Canary Wharf area very quickly! The hotel itself is very pleasant, with a great ambiance, and the rooms are quite nice... They work like a family, and this adds up to the already-great hotel ambiance... They really make us feel welcomed, and they're always up for a chat!... Cristal, which is one of the youngest persons around, is very attentive to your wellbeing and what you need, and always willing to help while you're sitting at the restaurant or at the bar!...

...The hotel is modern and tastefully decorated, situate conveniently next to Greenwich DLR for travel. The room is big by London standards and beds are very comfortable... We were swapped to another room and provided with floor fans to counteract the effect of the great weather we’re currently experiencing... All reception staff, bar staff, and breakfast staff have been wonderful and a special thank you to the Housekeeping manager for looking after us so well and making our stay so special...

My stay at Novotel Greenwich was exceptional. The hotel's location, right in front of the DLR and train station, was fantastic, allowing us easy access to all of London's attractions... We had to leave early on a Sunday before breakfast was served, but when we informed them about our situation, they pleasantly surprised us by having a takeaway breakfast ready for us... All the employees were extremely friendly and helpful throughout our stay... Without a doubt, Novotel Greenwich will always be our first choice whenever we return to the city...

What an amazing hotel, we stayed 2 nights , the place is fantastic ... Wonderful , kind , happy and polite staff on hand at all times for anything ... The room was brilliant, lovely comfortable bed, huge tv, little fridge with water and a coffee maker ... The bathroom had a shower , which I was grateful for being disabled, a bath and a sink with all complimentary items available and slippers and dressing gown if needed in the wardrobe... Toilet situated inside near the room door... The room was spotlessly clean with lovely large bath towels and hand towels to use... Room service was available and we had the towels replaced and bins emptied the next morning... Downstairs has a large reception room and off that is the bar which is open 24 / 7 to customers and a nice restaurant... Just outside the hotel is a bus stop and the DLR station , so easy for travelling and exploring... I would highly recommend this hotel , made our stay so much easier and special , thank you ...

...Their senior chef Antonio is especially very welcoming to the guests and make them comfortable during the meals. Breakfast is a nice spread but remained the same for all 10days that we stayed in this hotel... They do not give the basic stuff to their guests like dental kit, room slippers etc...

Nice location good transport link the bed was really comfy... The breakfast is worth the cost due to the huge in hand selection of well prepared and cooked food...

...But has now become a demeaning and patronising exercise of having to ask permission to use the toilet when visiting the hotel bar/cafe. Eat, drink, but be prepared to cross your legs and wait to be able to a) find a member of staff to serve you and b) then for bar staff to have to go to reception staff to source an access card - before you or your guests are allowed to use the toilets!... Thanks Novotel Greenwich, but there's plenty of more hospitable bars and meeting points in Greenwich, with speedy service and encouragement for repeat business...

...The new look of the restaurant, bar and lobby area looks so warm and accommodating...

We stayed 5 days at the Novotel Greenwich, the staff were friendly and helpful but Antonio in the breakfast area was amazing made us feel so welcome and ensure we were happy and satisfied with our breakfast. The breakfast was amazing it had everything and was so fresh and tasty... Close to station for easy commute to London City... Good walking distance to shops and restaurants...

...In the restaurant you can have a meal with flashing lights ): Room with freezer, completely empty For a regular low budget hotel, ok, you accept it For this brand you ask they forgot they have this one?...

Great location right next to Greenwich DLR & National Rail station so easy connections into central London of around 35 mins. Within easy walking distance of Cutty Sark, Royal Naval College & Observatory... First impressions good, clean & modern in the foyer and the best thing is the staff from the Reception to the restaurant staff & cleaners, all very friendly and doing a good job... Breakfast is buffet with a good range of options from continental to a full English breakfast... The shower cubicle seriously needed a good refresh, again not being cleaned properly left grout, shower head & seals dirty... Come on Novotel you can do so much better!...

...The receptionist was welcoming and the housekeeping staff were friendly every time we passed them... They provided gluten free cornflakes with numerous types of milk... They made my GF fry up to order and provided GF toast... The restaurant was spacious and there was lots of choice for my non coeliac husband as well... Thank you to all the staff for making our stay so enjoyable...