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Novotel London Greenwich

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#229 of 1,087 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Novotel London Greenwich
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1,798 Reviews from our TripAdvisor Community

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Showing 1,340: English reviews
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Reviewed yesterday NEWvia mobile

What a chilled friendly easy going hotel... such nice friendly helpful staff... made our weekend in London 110% took the stress out of parking and breakfast was amazing. Thanks guys we'll definitely be back

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Helpful?
Thank Emma C
Guernsey
HOTEL’S FAVORITE REVIEW
Reviewed 5 weeks ago

Stayed here for 5 days over the New Year holiday with our 2 young children. Everyone took the trouble to engage with the children. The buffet breakfast was excellent and the food offering in the restaurant in the evening was very good. We don't usually use our hotel restaurant in the evening when on holiday, but used this one 3...

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Helpful?
4Thank MarkGuernsey
About Hotel's Favorite Review
Anna_Manauro, Public Relations Manager at Novotel London Greenwich, responded to this review

Dear MarkGuernsey, Thank you for taking time to post your review on Tripadvisor! It is wonderful you enjoyed your stay with us and you found our hotel room suitable for the whole family! Also, I appreciate your lovely words regarding our personnel - we strive to offer an excellent service and it is great you found this to be the...

Bruxelles
Reviewed 2 days ago NEW

Good location, good parking facilities, good food in the bar/restaurant, good breakfast and good room but above all the staff were extremely helpful and this in particular will ensure our return. We required their assistance with two particular issues and they couldn't have been more accommodating. We would like to express our sincere gratitude for their assistance in particular to...

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Helpful?
1Thank regularjo
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Regularjo, Thank you very much for taking the time to review your stay with us. We have noted your comments and are very happy to read that you enjoyed your stay in Greenwich. It is very rewarding to see that you found our team members extremely helpful. We have also passed on your appreciation to our Duty Manager. We...

Bicester, United Kingdom
Reviewed 3 days ago NEW

We stayed here mainly due to the location as we were attending an event in Greenwich. We selected the hotel as it was the cheapest brand hotel that we found on the internet. We were really impressed with our stay. The service that we received from every single member of staff was exceptional. They were helpful and friendly and made...

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Helpful?
Thank Drafster
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Drafster, Thank you very much for taking the time to review your stay with us. We have noted your comments and are very happy to read that you enjoyed your stay in Greenwich. It is the greatest reward to see that you found our service exceptional. We hope to welcome you back very soon. Best regards, Kenny Guest Service...

Reviewed 5 days ago NEWvia mobile

Ive stayed here a few times and find the rooms very tired looking ans in need if updating. The room decor is very bland and uninspiring. The bar prices are expensive and the service is poor as the bar is often left unattended in the morning and afternoon. The breakfasts are mediocre and the food often runs out at busy...

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Helpful?
Thank Annette H
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Annette H, Thank you very much for taking the time to review your stay with us. Your feedback is very important to us. We are very happy to see that you are a returning guest and we feel sorry that you felt let down on this occasion. We feel sorry that your stay did not meet your expectations. We...

Mumbai
Reviewed 6 days ago NEW

I stayed at the Novotel Greenwich while attending a conference at the O2 Arena. It is a good mid-range/budget hotel. The hotel is quite conveniently located near the DLR station and about 10 mins walk from the city center. It is quite easy to get to central London from here. The rooms although a bit small, are well laid out...

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Helpful?
1Thank ArjunNair
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear ArjunNair Thank you very much for taking the time to review your stay with us. We have noted your comments and are very happy to read that you enjoyed your stay in Greenwich. Our location is indeed very accessible and close to the wonderful town center of Greenwich. We hope to welcome you back very soon. Best regards, Kenny...

United Kingdom
Reviewed 6 days ago NEW

The Novotel is really well situated and we find it easy to get on buses into Central London. We had an Executive Room which has robes, slippers, a fridge and seating area which is nice. All the Novotel's in the UK I've been in have a separate toilet to bathroom which take a bit of getting use to! Drinks from...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank DavidMarshall164
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear DavidMarshall164, Thank you very much for taking the time to review your stay with us. We have noted your comments and are very happy to read that you enjoyed your stay in Greenwich. We hope to welcome you back very soon. Best regards, Kenny Guest Service Manager

The Hague, The Netherlands
Reviewed 1 week ago

The Novotel Greenwich is very conveniently located on the Greenwich DLR (Dockland's Light Rail) stop, just 10 minutes or so from Canary Wharf. The neighbourhood is nice with a few good restaurants very nearby, we enjoyed our dinner at Davy's Wine Vaults next door very much. The hotel itself is ok but feels a litle cramped and undersized. My room...

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Helpful?
Thank Hermes_NL
Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Hermens_NL, Thank you very much for taking the time to review your stay with us and to share your experience with other travellers. We are sorry to read that your experience did not meet your expectations. Your comments have been noted and we will investigate how the room could have smelt like smoke (as we are a 100% non...

Waltham on the Wolds, United Kingdom
Reviewed 2 weeks ago

This hotel is situated next to the Docklands Light Railway (DLR) station in Greenwich. Check in was efficient and the room (438) was a good size with a king size bed and a sofa. The ensuite facilities were unusual. The toilet was separate. The bathroom had a bath and a sink but also had a shower cubicle rather than the...

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Helpful?
Thank William Martin P
Silvia_Bertolin, Front office Supervisor at Novotel London Greenwich, responded to this review

Dear William Martin P, Thank you very much for your this amazing review. We are delighted to hear that you appreciated all the services and the facilities of our hotel as well as our amazing staff and our great location. We hope to see you soon! Anna Manauro

Reviewed 2 weeks ago via mobile

We booked a room with a queen bed and a sofa bed. The sofa bed was actually the size of a double bed so that was great. Hey also brought a crib to our room for the baby. Everything was very clean and we had a great view of Greenwich village. The hotel breakfast is fabulous, so make sure you...

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Helpful?
Thank Vanessa B
Silvia_Bertolin, Front office Supervisor at Novotel London Greenwich, responded to this review

Dear Vanessa B, Thank you for the time spent to review our hotel. We are glad to hear that you and your family had an amazing experience at our hotel. Our goal is to make our guests' stay memorable and we are happy to see that this was the case. We look forward to welcome you here again! Anna Manauro

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Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel London Greenwich is a 4 star hotel in the heart of historic Greenwich, southeast London. Holiday makers are just 5 min walk from the National Maritime Museum and Royal Observatory and can explore the city with train and DLR station opposite the hotel. Business guests are just 12 min from the Canary Wharf financial district and enjoy the convenience of WiFi . Relax in our Elements Restaurant, L'attitude Bar and leisure suite. Limited pay parking on site operating on a first come first parked basis. ... more   less 

Additional Information about Novotel London Greenwich

Address: 173 - 185 Greenwich High Road, London SE108JA, England
Location: United Kingdom > England > London > Greenwich , East End / East London
Price Range: $123 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Greenwich 4*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Travelocity, Priceline and Jetsetter so you can book your Novotel London Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Novotel London Greenwich England
Hotel Style:
#42 Green Hotel in London
#157 Family Hotel in London
#172 Luxury Hotel in London
#247 Romantic Hotel in London
#273 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Novotel London Greenwich staff and other travelers.
20 questions
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Questions? Get answers from Novotel London Greenwich staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Better view and quieter higher up”
 of 5 bubbles WilliamMartinP, 2 weeks ago | Read review
“If you want a taxi to the O2, order one yourself.”
 of 5 bubbles Dr_Marc_B, Jan 16, 2017 | Read review
“Executive room, higher floor at rear of hotel.”
 of 5 bubbles Blueqq, Dec 5, 2016 | Read review
“My room faced north overlooking DLR but very quiet”
 of 5 bubbles 421JimR, Nov 25, 2016 | Read review
“Not overlooking the railway line and careful its not a saturday night and your room overlooks the main entrance where busy pub next door!”
 of 5 bubbles , Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question