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The London EDITION

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10 Berners Street, London W1T 3NP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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EDITION
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About

#153 of 1,170 hotels in London
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The London EDITION brings together the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease. With 173 rooms, a restaurant, two bars, meeting rooms and a buzzing lobby, the hotel offers a dynamic social hub where guests and visitors can work, relax, socialise and dine all under one roof.
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Daks wrote a review Jun 13
London, United Kingdom73 contributions65 helpful votes
We came here for a weekend break. Lovely hotel. Great facilities. The Christmas tree in the lobby was beautiful. Good staff. Would Reccomend. We had breakfast in Berners Tavern, which is a lovely place. Breakfast was nice.
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Date of stay: December 2020Trip type: Traveled as a couple
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Khaliq I wrote a review May 2021
2 contributions
I was a frequent visitor of this establishment prior to the pandemic and lockdowns and since we have reopened, I made this place my first choice. We’ve been out there all weekend and it was such welcome to have Luca at the bar and Charlie at the door look after us beyond the call of duty. I’m not one to ever post reviews but this place deserves a mention as they take their service very seriously. Well done guys and glad your are back in action.
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Date of stay: May 2021Trip type: Traveled with friends
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Martin H wrote a review Dec 2020
London47 contributions30 helpful votes
To be clear I enjoyed the stay here. The room was very nice with quirky decor, an incredibly comfy bed and probably the darkest and quietest room I have ever slept in. The problem is that for the supposed price of the room (the list price of the room we stayed in after we were upgraded was £650) I was underwhelmed because; -The room wasn’t particularly large and facilities in it didn’t compare to cheaper rooms we have stayed in at other 5 star hotels in London -I realise that hotels are more restricted due to Covid but was very surprised that at 10:02pm I asked for a cocktail to be brought to the room but was told that other than spirits, they didn’t serve anything to rooms after 10pm. That isn’t a rule and other hotels are doing this and given room price would expect this as an option. I went to the Tesco’s down the road and bought a bottle of wine instead -when arriving back at the hotel after dinner, we were told by the doorman that it was closed and we couldn’t come in. I explained we were residents and he looked a little confused and asked us to prove it. It didn’t feel particularly welcoming! If the room was a £200 a night room I’d probably give it 4 or maybe 5 stars but for the additional price you pay it doesn’t feel worth it vs a hotel at a lower price point given the service wasn’t above and beyond
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from David Stanton, General Manager at The London EDITION
Responded Dec 11, 2020
Dear MartinH889, Thank you very much for taking the time to provide us with your feedback. I am very pleased to read you that you enjoyed the quirky décor, peace and comfort of your bedroom. However, I am very sorry to hear that you were underwhelmed by the bedroom size and facilities in comparison to the rate. It is true indeed that the hotel rates in London are relatively high due to this particular time of the year. I appreciate your comment in regards to your Room Service cocktails order and I am sorry that our new service guidelines at the hotel has let you down. After our restaurants and bars are closed to the public, only hotel guests are allowed to access the hotel premises by confirming their identity. Please do accept my apologies, as I do understand from your feedback that this was not handled gracefully. Please rest assured that your feedback will be shared with our team in order to avoid reoccurrence. Thank you for giving us the opportunity to reflect on our service delivery and we genuinely hope that you will give us another chance to welcoming you back at The London EDITION , at which time we will spare no effort in providing you with a seamless experience.
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Londoner2304 wrote a review Dec 2020
London, United Kingdom888 contributions406 helpful votes
We booked a one night stay shortly after the hotel had reopened from their Covid-induced closure. We booked a Loft King room, but were upgraded to a 1-Bedroom Suite. The suite was well appointed with a long entrance hallway and separate living room. The bathroom was on the small side. Noise insulation was very good. The hotel has a nice design to it, in particular the lobby and the restaurant (Berners Tavern) are quite impressive spaces. Staff we encountered were super friendly, and keen to engage with our young kids. The location of the hotel is excellent, being on the edge of Soho, with heaps of good restaurants and shopping within walking distance. We did have some minor hiccups – a dinner reservation at Berners Tavern was confirmed by the front desk prior to our stay, but there was no record of this at the restaurant. Luckily, they managed to accommodate us, despite being very busy. My rate included a £50 property credit, but at check-out they were not aware and I had to forward them the reservation email before it was applied. Overall however, it was an enjoyable stay. Within the Marriott family, it seems one of the better located options in London.
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Date of stay: December 2020
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MrsSAL wrote a review Dec 2020
London, United Kingdom48 contributions60 helpful votes
My husband and I stayed at this hotel in December 2020 for 1 night in the Guest King. On arrival at the hotel, it was especially quiet following the lockdown being eased in London. Staff were wearing masks and the door handle had been adjusted in this COVID-19 era. Reception was incredibly kind, gave us the key to our room and off we went - you are given directions to the room, not shown. Having been to the hotel many times before and eaten at Berner's Tavern, it is beautifully designed and the rooms are simply chic. For being incredibly close to Oxford Street/Circus you don't hear too much noise, and neither do you hear much from the restaurant and bar downstairs. As an anniversary gift my husband and I were given an apple and pear (which was incredibly odd I have to say) additionally the anniversary card was addressed to Mrs L and partner, which again a little odd since we are Marriott Bonvoy Gold, we'd had the reservation moved due to the restrictions in London - it felt like no effort was made to help celebrate the anniversary or make it special whatsoever. Perhaps this is COVID era but having stayed at the Berkeley this year, I have to say customer service / luxury from the EDITION was lacking. The room did provide masks which is incredibly useful as masks are required in the main areas - would have been a step up and what 5* hotels are doing to provide antic hand gels... We had breakfast in the room, and the portions were incredibly small for the price that one would pay, and again felt a little let down by the food quality, especially since I had enjoyed wonderful breakfasts at Berners Tavern previously. My husband was fine with his breakfast which was the full English. Important bits, good WIFI, Nespresso for coffee lovers, lovely receptionist, slight let downs were the food quality, overall customer service for Marriott Bonvoy Members and those celebrating a special occasion, room service; overall a nice hotel but we didn’t get that luxury feeling. We won't be staying at the London Edition again - and will likely stick with our usual London hotels of Baglioni, Bulgari or Berkeley. We would rate the London EDITION a 5/10.
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Date of stay: December 2020
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Response from David Stanton, General Manager at The London EDITION
Responded Dec 9, 2020
Dear MrsSAL, Thank you for bringing this experience from your visit to my attention and for taking the time to share this detailed feedback from your stay. While I am glad you enjoyed the team, I am understandably concerned to learn of your anniversary stay overall. I will certainly be following-up with my team as your experience falls short of the service delivery our guests have come to expect. We will contact you to discuss your experience with you directly. It would be my pleasure to be of personal assistance in any way in regards to this or any future visits you may be planning. Sincerely, David Stanton Hotel Manager
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PRICE RANGE
$436 - $994 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonFitzrovia
NUMBER OF ROOMS
173
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Frequently Asked Questions about The London EDITION
Which popular attractions are close to The London EDITION?
Nearby attractions include London Cocktail Club Goodge Street (0.2 miles), Escape Land Oxford Street (0.2 miles), and No Escape London (0.2 miles).
What are some of the property amenities at The London EDITION?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The London EDITION?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The London EDITION?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The London EDITION?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The London EDITION?
Conveniently located restaurants include Scarlett Green, Hiba Street, and Sergio's.
Are there opportunities to exercise at The London EDITION?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The London EDITION?
Yes, dry cleaning and laundry service are offered to guests.
Does The London EDITION offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The London EDITION?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (2.7 miles), and Houses of Parliament (1.3 miles).
Is The London EDITION accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.