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Room & Suite (249)
Dining (89)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The London EDITION
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#154 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
The London EDITION brings together the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease. With 173 rooms, a restaurant, two bars, meeting rooms and a buzzing lobby, the hotel offers a dynamic social hub where guests and visitors can work, relax, socialise and dine all under one roof.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Paid public parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Luxury
Location
Full view
100Great for walkers
Grade: 100 out of 100
676Restaurantswithin 0.3 miles
163Attractionswithin 0.3 miles
Contact
10 Berners Street, London W1T 3NP England
Getting there
Tottenham Court RoadUnderground5 min
Oxford CircusUnderground6 min
Rental CarsSee rental cars from $28/day
1,576Reviews14Q+A100Room tips
Reviews
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I have been meaning to write this review for the last 6 months but better late than never! My partner and I stayed in London the last weekend in February this year, before COVID happened....we made a last minute decision to visit some cool bars on the Sunday and the Lobby Bar, in the London Edition certainly did not disappoint. I am so glad we did as it was the last weekend we spent in London this year. I have stayed at the Miami Edition and loved it and was not disappointed when I walked into this hotel. The unique fragrance that is subtle but amazing, the welcome by the doorman and the kindness of the concierge staff all added to our experience. We sat down on some very comfortable chairs and were looked after by an extremely attentive member of the bar staff, who took the time out to sit with us and generally take an interest in what we were doing in London. I cannot remember his name but if he reads this, he may remember as there were very few people in the bar that day. To say I was impressed was an understatement and he arranged for a lovely goodie bag when I left and we weren't even staying there, how's that for customer service! I have been desperate to return but since COVID-19, sadly this has not been possible. I cannot wait to visit again and really hope that the Lobby Bar reopens before Christmas. I highly recommend The Lobby Bar, it has everything :-)…
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Date of stay: February 2020
Location
Service
Helpful
My boss spent over $40,000 last year staying in Marriott properties, much of it at the New York Edition. Doing so, she reached Titanium level and was very close to the highest Ambassador Elite level. Previously, a number of years ago, a Marriott in Boulder, Colorado had given away her room despite my calling to confirm the room and letting them know she would be arriving in the evening. This ended up forcing her to stay many miles away in a 1-star hotel due to no rooms left in Boulder and she ended up mostly avoiding Marriott for many years. Last year, she returned to Marriott and was generally happy, especially enjoying the New York Edition which is next door to our major client. Well, she had to visit our major client's London office and the London Edition is close by that office as well, so we booked a room. We did use a non-refundable nearly $400/night fare because I was assured that this was a "set-in-stone" trip. That was before Coronavirus spread to the US and Europe. Two days prior to the trip, the client decreed a no-travel requirement for the time being and I reached out to Marriott especially since they were tailoring their refund policy to the growing Coronavirus. The Titanium Desk told me that given the circumstances the hotel would probably offer a refund but that I needed to call them directly. Initially I spoke with a front desk employee who said "no refund", but eventually was transferred to a manager named Alex who requested various documentation which I sent to him. During the process, I also discovered via the news that a number of possible Coronavirus cases had visited the same hospital that my boss had visited the prior week for an unrelated issue. I forwarded all of this information to Alex. Alex asked for a written note from my boss saying that she is in "self-isolation" which she was not willing to do, but told me to offer that we would take a credit towards a future stay at the London Edition which seemed like a fair compromise. After that I never heard back from Alex or anybody at that location. I called the Marriott Titanium Desk to review the situation with a customer service representative who opened up a case dispute. I requested to be told fairly soon whether a refund would be forthcoming and if there was to be no refund I would try to find someone to use the room in place of my boss since we were paying for it anyway. She said somebody would get back to me in a few hours, but nobody did so I called back again and was told that it was being worked on. As you can guess, we received no response and the room went unused. To add insult to injury, after charging the full amount for the stay when we made the reservation, the hotel then "accidentally" charged an additional $409 on what was supposed to be the second day of my boss's stay. Today I found out that the dispute had been closed without resolution - they have now reopened it and referred it to a higher level at Marriott. What I find most distressing about this is that while other Marriotts (and other hotel chains) were refunding guests stays to avoid the spread of Coronavirus, the London Edition did not seem to have any regard to the well-being of its guests and employees.…
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Date of stay: March 2020Trip type: Traveled on business
4 Helpful votes
Helpful
As a Marriott Platinum I spend a considerable amount of time in hotel lobby bars. With Marriott's nicer urban properties I consistently find them comfortable, welcoming, relaxing and often slightly glamorous places to grab a cocktail and people watch while getting some work done. So, while in London with family, even though we were staying at a separate property in a different neighborhood, the London Edition was an obvious choice when looking for a touchdown space before a dinner down the street. Well, boy was this a bad idea. I'm not going to lie, it was busy, and I wasn't expecting instant service. However, what we got was no service, and basically ushered towards the door. At a property that has three separate bars on the ground floor, I was astonished. First we tried to go to Bernard's Tavern, but all the stools were taken and we were informed that patrons weren't allowed to stand. No big deal at all, we would grab a couch and get drinks from the lobby bar right? Wrong! An employee instead insisted that he would show us to the back bar where they might have seats. At this point I was impressed, but that quickly changed when he introduced us to the server at that bar who informed us "No you can not come in here, all the tables are reserved and we don't have room," and then shut the door on us...and her colleague. At this point we were ushered back through the main lobby bar to the door. I'm not sure if the first employee was embarrassed or we were so shocked, we just kind of drifted out into the street and left to ponder if we just didn't measure up to the dress code or something. The fact that later we were welcomed into the Ritz and the Duke with more vigor and acceptance proved to me it was instead just a lack of service. Happy we didn't stay here as it had been on our shortlist originally.…
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Date of stay: February 2020
Location
Service
1 Helpful vote
Helpful
Response from DavidStantonLONEB, Hotel Manager at The London EDITION
Responded Mar 1, 2020
Dear Ryan J, Thank you for bringing this experience from your visit to my attention. We highly value our loyal Bonvoy Platinum Elite members, and are sorry if we weren’t able to accommodate you and your family on that night and not being able to offer you the true EDITION experience we always aim to. We do not have any dress code in our hotel, and will definitely be following-up with the team as your experience falls short of the service delivery our guests have come to expect. It would be my pleasure to be of personal assistance in any way in regards to this or any future visits you may be planning. Sincerely David Stanton Hotel Manager
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I had a one-night stay for my birthday weekend at London EDITION for the second year in a row and I can assure that it is a must visit property. The service has been detail-focused and personal throughout my stay. All staff I came across greet with a smile. A special thanks to Charline who arranged a Le Labo gift set! Also big thanks to the guest experience team for the amazing in room set up.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
From the moment you arrive at the hotel the staff couldn’t do enough for you. You are escorted from the door with a member of the door staff to reception to check in. Staff are very friendly and nothing is to much trouble. We were shown to our room by a member of staff who took care of our cases. He went though all the features of the room. The rooms are small but all you do is sleep the bed was extra comfy and OMG the shower was amazing a full on rain shower. The rooms are not bright for ladies applying makeup and there is nowhere to sit while my friend was applying her makeup. So close to Oxford Street and theatre land everything is on the hotels door stop. I would stay here again very quite hotel and the staff are all 5 *
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Date of stay: February 2020Trip type: Traveled with friends
2 Helpful votes
Helpful
PRICE RANGE
$436 - $994 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonFitzrovia
NUMBER OF ROOMS
173
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Claim Your Listing Frequently Asked Questions about The London EDITION
Which popular attractions are close to The London EDITION?
Nearby attractions include London Cocktail Club Goodge Street (0.2 miles), Escape Land Oxford Street (0.2 miles), and No Escape London (0.2 miles).
What are some of the property amenities at The London EDITION?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The London EDITION?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The London EDITION?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The London EDITION?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The London EDITION?
Conveniently located restaurants include Scarlett Green, Hiba Street, and Sergio's.
Are there opportunities to exercise at The London EDITION?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The London EDITION?
Yes, dry cleaning and laundry service are offered to guests.
Does The London EDITION offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The London EDITION?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (2.7 miles), and Houses of Parliament (1.3 miles).
Is The London EDITION accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.