Courthouse Hotel
1,879 reviews
#813 of 1,157 Hotels in London
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19-21 Great Marlborough Street, London W1F 7HL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Panoramas (2) Room & Suite (343)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courthouse Hotel
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#813 of 1,157 hotels in London
Location
Cleanliness
Service
Value
The Courthouse hotel is a 5 star luxury hotel ideally located in bustling Central London. Our hotel is situated where stylish Mayfair, fashionable Soho and the West End meet and is within walking distance of London's finest shopping streets, tourist attractions and theatreland. A stone's throw away from the famous Liberty London department store, this contemporary design hotel is situated in an old Grade II Listed Magistrates Court, retaining much of its original historical features but with a modern twist. With 116 spacious bedrooms & suites, a trendy cocktail bar, award winning restaurants, gorgeous spa, fitness centre and divine roof terrace, Courthouse Hotel is renowned for intuitive service and comprehensive facilities. Our West End restaurants and bar offer an English buffet breakfast, lunch in our brasserie, a dining experience in Silk which draws on historical references and cocktails created by our Mixologist in the bar. In the summer, exclusively book and enjoy a private BBQ on our roof terrace with views of the London skyline. To complete the full experience, Sanook Spa has all the facilities to help you relax, revitalize and refresh after a busy shopping trip or high-powered meeting. Courthouse Hotel offers a variety of meeting and party rooms for both social & business events. Make your special occasion truly unforgettable at the unique Courthouse Hotel London, where style meets sophistication.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Video game console
Business Center with Internet Access
Conference facilities
Spa
Wifi
Indoor pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Massage
Salon
Steam room
Rooftop terrace
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Minibar
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
628Restaurantswithin 0.3 miles
196Attractionswithin 0.3 miles
Contact
19-21 Great Marlborough Street, London W1F 7HL England
Getting there
Oxford CircusUnderground3 min
Piccadilly CircusUnderground8 min
Rental CarsSee rental cars from $23/day
1,879Reviews20Q+A100Room tips
Reviews
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Popular mentions
This hotel is a joke. Using a Virgin voucher, I booked The Silk restaurant several days in advance for a three course meal and champagne. Only upon my arrival last night was I told the restaurant was closed. The man who took my booking was clearly incompetent and the hotel had no excuse other than they had “tried” leaving me a voicemail (only 1 hour before my arrival). They had no intentions to make it up to us otherwise until we insisted they seat us in their Indian restaurant, where we had an entirely different experience than promised. Poor effort and little care or apology for customers.
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Saurabh Dewan, General Manager at Courthouse Hotel
Responded Oct 5, 2020
Dear emilyjG6964EU, I thank you for taking the time to write following your recent visit at the Courthouse Hotel. We at Courthouse Hotel are anxious to ensure that the highest standards of facilities and personal services are provided to our guests and your valued response assists us in our efforts to achieve this. I regret that your expectations were not entirely satisfied on this occasion. On the day of your visit, you have been offered an alternative (to have a meal in our Soho Wala restaurant),as a gesture of goodwill ,since you have travelled all the way to the hotel, to which you have agreed. We are sorry to hear that you were not satisfied with the experience and we appreciate your feedback. However, please note we have informed long time ago the relevant vouchers companies and the same on our website that The Silk Restaurant is closed until further notice. We have also send them an email once again to remind them of the same and ensure such a situations would be avoided in the future. Assuring you of our best attention, I remain, Yours sincerely,
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No record of our booking on arrival, so delay in checking in. Only after checking in we were told there was a problem with the aircon, but it was 'being sorted'. On the hottest day of the year the room was unbearable. Went to reception to get an assurance re the aircon as the night was unbearable. Stood behind another group who were also complaining about this and other issues. The receptionist assured me the manager would speak to me. I Waited 30 minutes in the lobby, to be finally told that unfortunately the Aircon would not be working. Offered a fan... Unacceptable and not fit for purpose. Checked in to another hotel nearby. Far superior. Still awaiting my refund.
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Date of stay: August 2020
Value
Service
Helpful
+1
Very late review, however wanted to warn travellers about this place. I’m not going to explain, just look at the photos. Avoid at all costs. I felt bad for the staff as they clearly knew the place was a dive.
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Date of stay: September 2019Trip type: Traveled as a couple
Helpful
This is 100% not a five star hotel, the paint on the windows and the paper on the wall were coming off, electric cables rub]n under threadbare carpet then taped up the side of a fire place, the room felt dirty top to bottom, The furniture second hand, the shower was totally clogged up, air con did not work, staff the unhappiest I have ever encountered (only 2 on duty in the whole hotel) asked to speak with management, there were none, some guy in jeans and a security jumper turned up but was not authorised to refund. We were told “the manager” would meet us at checkout, he of course was not there. I am not kidding £330 for a room, in a “a five” hotel, I was robbed, never make the.mistake of staying here.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: Book another hotel
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Helpful
had the pleasure to stay there in March 2018 amazing place with an amazing location, close to many attraction areas and metro station, just 5 minuts walking distance from Piccadilly circus and 5 mins more to reach Buckingham Palace
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Date of stay: August 2019
Rooms
Cleanliness
Service
Helpful
PRICE RANGE
$241 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the courthouse doubletree by hilton hotel london, doubletree hotel london, doubletree hotel courthouse
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
116
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Claim Your Listing Frequently Asked Questions about Courthouse Hotel
Which popular attractions are close to Courthouse Hotel?
Nearby attractions include Insider London - Day Tours (0.2 miles), Ballie Ballerson Soho (0.2 miles), and Swingers - West End (0.2 miles).
What are some of the property amenities at Courthouse Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courthouse Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Courthouse Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Courthouse Hotel?
Conveniently located restaurants include Scarlett Green, Blacklock Soho, and AW Restaurant.
Are there opportunities to exercise at Courthouse Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Courthouse Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Courthouse Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courthouse Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Courthouse Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (2.8 miles), and Houses of Parliament (1.2 miles).