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19-21 Great Marlborough Street, London W1F 7HL England
3 people are viewing this hotel
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$311
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Free cancellation until 05/27/22
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Traveler (560)
360
Panoramas (2)
Room & Suite (363)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courthouse Hotel
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#830 of 1,208 in London
Location
4.8
Cleanliness
3.9
Service
3.6
Value
3.3
The Courthouse hotel is a 5 star luxury hotel ideally located in bustling Central London. Our hotel is situated where stylish Mayfair, fashionable Soho and the West End meet and is within walking distance of London's finest shopping streets, tourist attractions and theatreland. A stone's throw away from the famous Liberty London department store, this contemporary design hotel is situated in an old Grade II Listed Magistrates Court, retaining much of its original historical features but with a modern twist. With 116 spacious bedrooms & suites, a trendy cocktail bar, award winning restaurants, gorgeous spa, fitness centre and divine roof terrace, Courthouse Hotel is renowned for intuitive service and comprehensive facilities. Our West End restaurants and bar offer an English buffet breakfast, lunch in our brasserie, a dining experience in Silk which draws on historical references and cocktails created by our Mixologist in the bar. In the summer, exclusively book and enjoy a private BBQ on our roof terrace with views of the London skyline. To complete the full experience, Sanook Spa has all the facilities to help you relax, revitalize and refresh after a busy shopping trip or high-powered meeting. Courthouse Hotel offers a variety of meeting and party rooms for both social & business events. Make your special occasion truly unforgettable at the unique Courthouse Hotel London, where style meets sophistication.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Video game console
Business Center with Internet Access
Conference facilities
Spa
Wifi
Indoor pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Massage
Salon
Steam room
Rooftop terrace
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Laptop safe
Minibar
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
641Restaurantswithin 0.3 miles
206Attractionswithin 0.3 miles
1922Reviews20Q+A100Room tips
Traveler rating
  • 477
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  • 271
Time of year
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Language
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Popular mentions
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Most Recent
UKMark-7 wrote a review May 3
Coventry, United Kingdom187 contributions96 helpful votes
Most things broken including Air conditioning in room Sauna not hot Water features in pool Steam room not hot Handles falling off showers in pool Definitely not 5 star. More 3 at best Staff not really helpful after a hot room no fans Breakfast was OK but cold
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Date of stay: May 2022Trip type: Traveled
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Arianna B wrote a review Apr 2022
1 contribution
We visited this hotel for a business meeting. Great service, kindness, professionalism and attentiveness of the waiter Ramadan. Perfect location. The food was good too. We’d definitely come back. Recommended!
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Date of stay: April 2022Trip type: Traveled
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Joanna S wrote a review Apr 2022
1 contribution
We stayed at the Courthouse Hotel for a night last week and it was the perfect to explore the Soho area. Staff were all friendly, especially the receptionist that gave me a complimentary upgrade for our wedding anniversary. Room well equipped and very clean and modern, with kettle and tea/coffee sachets. Brwakfast fast and efficient, although it’s a buffet the gentleman was very attentive and offered to replenish our food a couple of times. Would use again!
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Date of stay: April 2022Trip type: Traveled
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Rita B wrote a review Apr 2022
1 contribution
😱 this place is great…. Ash is the best. He knows how to welcome and also accommodate one’s needs. He made sure we were more than comfortable, the hotel is clean and prestige. Wonderful place. Had fun
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Date of stay: April 2022Trip type: Traveled
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Jack M wrote a review Apr 2022
Maidstone, United Kingdom13 contributions5 helpful votes
The hotel seemed shut, staff not very helpful. We were told the sky bar was going to be open as the hotel bar was closed, the sky-bar was NOT open and looked like it never was going to be. Coming back at 10.30 pm after seeing 10cc next door. We were hoping for a few nibbles and drinks before bed. All we got was two small bottles of water, we paid just over £250 For the night. Totally understand if you have no staff, but it really felt like a night in the cells!!!
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: View of the air conditioning units for the London Palladium.
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DMFAN2 wrote a review Apr 2022
Congleton, United Kingdom149 contributions98 helpful votes
Decided to go for afternoon tea here, seemed ok when booking so went for it. Arrived slightly early and the hotel looked ok, we're told to go in to a small restaurant which was actually an oriental place which was confused with Red Indian as there were dream catchers on the wall too so I was a bit puzzled! We were the only ones there it was dead, the room felt very cold and unwelcoming, not quite what I imagined after seeing pictures of the place! Now the food, champagne was alright, no expert on it so can't comment too much! Sandwiches were described as cottage cheese and cucumber, it was actually cream cheese! This was ok as were the salmon, coronation chicken and egg sandwiches. All the cakes were good, but the scones needed more jam and cream, not quite enough for 4 scones. All in all ok but it could be better, I would look elsewhere for a better afternoon tea next time.
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Date of stay: April 2022Trip type: Traveled
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Jamjar68 wrote a review Apr 2022
56 contributions17 helpful votes
Was treated by family to an afternoon tea at the Courthouse hotel. This was dreadful. Another review pending!! Do not do a tea here!!!!!!’ So we decided to book an overnight stay at the hotel as a treat!! Big mistake. Thinking we could take a little nap before we went for our night out in London, OH NO!!! Thud thud, doosh doosh! Ibiza party night started about 3.30pm!!! My husband wet to investigate as we thought next door were having a party and we hadn’t been invited!! No it’s the bar above us on 6 th floor!!! So if you stay and you want to sleep, do not have 5th floor room like us!!! Breakfast was awful, a cold, hot buffet and undercooked food!! Toast is either not cooked or burnt. Coffee weak and orange juice had no flavour!!’ Went to breakfast and thought we would go back to bed for a little nap before day out. OH NO. 8.45 am workmen start drilling in the light well from next door!! I’ve now had enough and we checked out. Although check out wasn’t until 12! The only good thing about this hotel is the room was very clean and nicely decorated. Nice lobby. Swimming pool wasn’t working!! We would not stay here again!!! Over priced for its standard. You will get same if not better from the travelodge.
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Date of stay: April 2022Trip type: Traveled
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Bethan S wrote a review Apr 2022
Bath, United Kingdom3 contributions
We had a lovely stay, very well located hotel. We had two rooms, both very clean and comfortable. The cell areas in the bar were novel and fun. Ramadan who served us at breakfast deserves a special mention, he was very attentive to our needs, even preparing a plate for us to take back to the room for my autistic son who rarely copes with restaurant environments.
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Date of stay: April 2022Trip type: Traveled
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Minty wrote a review Apr 2022
1 contribution
I'm astounded by the description of this as a 5 star hotel. It is ideal if you are going to the London Palladium, as it is 30 seconds away, but it is really just a place to rest your head, which I would consider on a par with a Travelodge. I actually felt very uncomfortable from the outset here. On check in reception directed me to the lifts to my room but two separate members of staff one after the other, stopped me, to question me as to where I was going, as though I was entering an unauthorised zone. It was bizarre. One shouted 'excuse me, excuse me' at me then followed me to ask me if I was going to the restaurant, I said no I am going to the lifts, he then left, then the next one came along requiring me to tell him what my room number was, and when I said, it, I was allowed to get in the lift. What an excellent way to make people feel unwelcome from the outset. There didn't seem to be anyone else in the hotel. I've stayed in plenty of London hotels, you usually see people milling about: here there was no one. I didn't even hear people leaving their rooms for breakfast in the morning. It was really odd. It is like one of those mattress shops or laundrettes that never have any customers... Is it a hotel you aren't meant to stay at?! From what I could tell there was no room service. There was no ironing board or iron in the room and there was an empty fridge.There was a kettle and some mini sachets of coffee just like you get in a Travelodge. There was a telephone on the wall next to the toilet in the bathroom. As I say, central location and handy for the Palladium but don't go expecting a nice hotel stay, go as a place to sleep only.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
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Erintabb wrote a review Mar 2022
1 contribution
My client booked this hotel for me on a recent trip to London. The hotel is very run down. Nothing seems to work as it should and there are a lot of broken items left lying around. Staff generally uninterested, food is terrible and its not a relaxing place to stay. As I was getting out the shower to get dressed, a housekeeper barged into my room (which I had locked but clearly the lock hadn't worked). I called out to leave as I wasn't dressed and they continued into the room to ask me when I was checking out. I said I would be checking out at check out time and to leave as I was naked (at this point I had grabbed a sheet). The housekeeper ignored this and kept asking me when I was leaving my room and I told them to leave my room immediately. I shouldn't have to ask a member of staff to leave my room while I'm naked. I'm horrified and I don't normally complain, but I would hate to have anyone else travelling alone be vulnerable like this. Make sure your rooms lock correctly. I have complained to the manager and did receive an apology but this shouldn't have happened.
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Date of stay: March 2022Trip type: Traveled
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PRICE RANGE
$321 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the courthouse doubletree by hilton hotel london, doubletree hotel london, doubletree hotel courthouse
LOCATION
United KingdomEnglandLondonSoho
NUMBER OF ROOMS
116
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Frequently Asked Questions about Courthouse Hotel
Which popular attractions are close to Courthouse Hotel?
Nearby attractions include Insider London - Day Tours (0.2 miles), Swingers - West End (0.2 miles), and House of MinaLima (0.2 miles).
What are some of the property amenities at Courthouse Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courthouse Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Courthouse Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Courthouse Hotel?
Conveniently located restaurants include Scarlett Green, Blacklock Soho, and Slug & Lettuce.
Are there opportunities to exercise at Courthouse Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Courthouse Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Courthouse Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courthouse Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Courthouse Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.0 miles), Tower of London (2.8 miles), and Houses of Parliament (1.2 miles).