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Hotel Xenia, Autograph Collection

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160 Cromwell Road Kensington, London SW5 0TL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (523)
Room & Suite (369)
Dining (107)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Xenia, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#176 of 1,179 hotels in London
Travelers' Choice
Learning from history. Leaving a legacy. ‘Xenia’ expresses the ancient Greek concept of hospitality. It harks back to a time when people believed the Gods lived among them. So an encounter with a stranger was characterised by kindness and those far from home were warmly welcomed as friends - it was an extraordinary level of courtesy we're proud to prolong today. Defined by courtesy, refined by culture is our living motto at Hotel Xenia, Autograph Collection. From the front desk staff who greets guests with a friendly smile to our Concierge team who are always on hand to help, at our boutique hotel in London, England, we offer a distinctive level of luxury. The hotel comprises 99 rooms individually appointed, two contemporary bars, a private dining room, meeting rooms and Evoluzione, a fine dining Italian restaurant that is in a class of its own. Visit us within the exclusive Kensington neighborhood of London.
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
160 Cromwell Road Kensington, London SW5 0TL England
Getting there
London City Airport10 miSee all flights
Earl's CourtUnderground5 min
Gloucester RoadUnderground6 min
See all nearby hotels
1672Reviews63Q+A100Room tips
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Popular mentions
Charlotte Perfect wrote a review Aug 2021
5 contributions4 helpful votes
Went to the hotel for the cheese, charcuterie and wine experience. The experience was a Christmas gift from 2019 which we had unfortunately been unable to make due to the pandemic. The hotel kindly extended the voucher until a month that was convenient for us. The food and wine were both very impressive. Beautifully laid out and very tasty, we couldn’t fault it. We really enjoyed the experience and special shout out to our waiter, Andrea. He was very attentive, knowledgable and made the experience very special. We can’t thank him enough and would come into the hotel restaurant again just for his service.
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 3 weeks ago
Dear Guest, Thank you very much for taking the time to review your experience at Hotel Xenia, Autograph Collection. We are so pleased to read that your visit was fully enjoyable, and our staff looked after you in a professional and attentive way. Xenia culture is about generosity and courtesy. Every day our priority is to stick with this genuine concept. We would like to take this opportunity to thank you again for your review and I look forward to welcoming back again soon at Hotel Xenia, Autograph Collection. Kind regards Paolo Guarini General Manager
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SLindfield wrote a review Jul 2021
London, United Kingdom7 contributions
This is a wonderful, charming, boutique-like hotel in one of the nicest areas of London. A special mention must go to Andreas in the restaurant who is (without exaggeration) the kindest, most generous host I have experienced throughout my many travels. Please, everyone, get back out travelling and support wonderful hotels like this one the peoples' livelihoods that depend on a resumption to normality after Covid.
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Date of stay: July 2021
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Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 3 weeks ago
Dear Guest, Thank you for sharing your experience at Hotel Xenia, Autograph Collection. We are proud of our staff and trust they go always the extra mile for our clients, providing with an excellent service. We are glad that your experience with us was amazing. Thank you for your kind words: we all hope to be back to normality as soon as possible. Thank you once again for taking the time to share your feedback with us, and I look forward to welcoming you back at Hotel Xenia, Autograph Collection. Paolo Guarini General Manager
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pugdog007 wrote a review Oct 2020
Birmingham, Alabama25 contributions23 helpful votes
Love this hotel! Super convenient - can take the underground straight from LHR to Earls Court, then the walk is a couple of blocks. Right in Kensington, very safe part of town to walk around. Walking distance to Kensington Palace and Garden Lodge (Freddie Mercury's home). Rooms are very small, upgrade from a basic to a larger room if possible.
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Date of stay: November 2019
Rooms
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Room Tip: The least expensive rooms are incredibly small, even for London. Upgrade to a larger room if at...
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2 Helpful votes
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Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded Jan 28, 2021
Dear Guest, Thank you for your valuable feedback. We do hope to have the opportunity to welcome you back to the Hotel Xenia, Autograph Collection, on your next trip to London. Kind regards Paolo Guarini General Manager
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Jay Spears wrote a review Jun 2020
Corby, United Kingdom46 contributions54 helpful votes
Arrived there, friendly staff, the room was nice and all was good! We had a balcony with a table and chairs set on it! We also had a little tablet computer beside the bed, a lovely thing to have! Nice and folded towels, a short walk from the nice restaurants and places! 10/10!
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Date of stay: January 2020Trip type: Traveled with family
2 Helpful votes
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Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded Jan 28, 2021
Dear Guest, Thank you very much for your kind feedback. We are glad you enjoyed your stay with us, and really looking forward to welcome you back to the Hotel Xenia, Autograph Collection, whenever your travels bring you back to London. Kind regards, Paolo Guarini General Manager
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gatorgirl0607 wrote a review Mar 2020
Alabama7 contributions14 helpful votes
I was scheduled to take a group of graduate students to England in a week for a travel abroad trip for a research class. We booked Hotel Xenia and were more than excited about our upcoming stay. Our institution put a suspension on all international travel, effective immediately, forcing us to try and cancel all of our reservations a week in advance. The staff at Marriott and Hotel Xenia were incredibly helpful and understanding and made every accommodation for us. We had pre-paid the rooms and were outside of the cancellation window, but under the circumstances, coronavirus, the hotel agreed to issue a credit/refund for all six rooms. When I consider hotels for business or pleasure, I always think about the staff as such key factors in making the experience great or not. In this case, I can't say enough positive things about the way the staff handled our situation. While I can't review the actual hotel, I can say very positive things about the staff.
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Date of stay: March 2020
Service
Trip type: Traveled on business
2 Helpful votes
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Response from HotelXenia, General Manager at Hotel Xenia, Autograph Collection
Responded Mar 6, 2020
Dear Guest, Thank you for sharing your feedback. We are sorry that your travel plans were cancelled due to your travel ban. This is the benefit of booking a flexible rate, with less stringent cancellation terms. The rate which you booked was subject to a 24 hour cancellation policy, meaning that by advising us one week prior to your planned arrival, that you are no longer able to travel, your rooms could be cancelled without penalty. We do hope to have the pleasure of welcoming you and your group in the not too distant future when you are able to travel. Kind regards, Paolo Guarini
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United KingdomEnglandLondonSouth Kensington
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Frequently Asked Questions about Hotel Xenia, Autograph Collection
Which popular attractions are close to Hotel Xenia, Autograph Collection?
Nearby attractions include Tardis Police Box (0.2 miles), The Blackbird (0.2 miles), and The Mosaic Rooms (0.2 miles).
What are some of the property amenities at Hotel Xenia, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Xenia, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Xenia, Autograph Collection?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Hotel Xenia, Autograph Collection?
Conveniently located restaurants include Over Under, Maroush Bakehouse, and Thai Taste.
Are any cleaning services offered at Hotel Xenia, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Xenia, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Hindi, and Polish.
Are there any historical sites close to Hotel Xenia, Autograph Collection?
Many travelers enjoy visiting Churchill War Rooms (2.7 miles), Tower of London (5.0 miles), and Houses of Parliament (2.8 miles).
Is Hotel Xenia, Autograph Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.