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    Hotel Xenia, Autograph Collection

    1,517 reviews
    #118 of 1,083 Hotels in London
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    160 Cromwell Road | Kensington, London SW5 0TL, England
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    1 room, 2 adults, 0 children12
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    Certificate of Excellence
    Traveler (419)
    Room & Suite (354)
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    Overview
    4.5
    1,517 reviews
    • Excellent65%
    • Very good28%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “cromwell road”(54 reviews)
    “l'occitane toiletries”(23 reviews)
    “samsung tablet”(19 reviews)
    Hotel website
    160 Cromwell Road | Kensington, London SW5 0TL, England See on map
    AMENITIES
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    4 Star Hotel
    All hotel details
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    Offers from Hotel Xenia, Autograph Collection
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    Reviews (1,517)
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    Show reviews that mention
    All reviewscromwell roadl'occitane toiletriessamsung tabletkensington arearooms are smallmacaroonsthe natural history museumlovely hotelearls courtroyal albert hallcocktail barbigger roomexecutive roomturn down serviceshort walkpiccadilly linetube station
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    1 - 5 of 1,219 reviews
    Reviewed today
    Hotel is fine, the room I had was SERIOUSLY SMALL

    I heard about Xenia from a co-worker as I have been staying at the Marriott across the street for years and felt like a change (and, rather ironically, was getting tired of the small rooms). The Xenia is a great location and looks fresh and...More

    1  Thank Chuck A
    Reviewed yesterday via mobile
    Good location and wonderful service

    Spent 3 nights at the hotel, location is good and the people and service was wonderful. The problem that that the hotel rooms are very small and the in not great condition. No gym so I had to pay extra for a gym across the...More

    Thank eligorovici
    Response from HotelXenia, General Manager at Hotel Xenia, Autograph CollectionResponded today

    Dear Guest, Thank you for taking the time to review your recent stay with us. All feedback is much appreciated by myself and team at Hotel Xenia, Autograph Collection. I am sorry to learn that you were not satisfied with the size of the bedroom...More

    Reviewed 3 days ago via mobile
    Just a few days in London

    Very nice hotel, the rooms are very small, but your in London what do you expect. The staff are very helpful and friendly. Very close to the tube Gloucester station. Great neighborhood with lots of restaurants to choose from and even a laundromat very close...More

    Thank David S
    Reviewed 3 days ago
    Petite Double is really petite

    This is a delightful little spot in Kensington. Loved the vibe of the hotel and the service was excellent. Gorgeous bar and restaurant. Be aware though when booking the Petite Double that it is truly petite. Hubby and I barely had room to move -...More

    Thank dmcoker
    Response from HotelXenia, General Manager at Hotel Xenia, Autograph CollectionResponded 2 days ago

    Dear Guest, Thank you for sharing your comments of your recent stay at Hotel Xenia, Autograph Collection. It’s great to hear that you had a delightful stay and that you’d like to stay with us again! Service is key to our guests leaving having had...More

    Reviewed 5 days ago
    A great stay, a little cramped

    Superb staff - everyone was wonderfully friendly, helpful and attentive. Don’t miss the Evolutione restaurant, an unexpectedly excellent gourmet meal at casual prices. Nice bar, expert bartender. Good location, 5-10 minutes walk to the Tube. Only downside is that the rooms are rather small, felt...More

    Review collected in partnership with this hotel
    Thank William C
    Response from HotelXenia, General Manager at Hotel Xenia, Autograph CollectionResponded 3 days ago

    Dear Guest, Thank you for your comments. It is a pleasure to hear you chose Hotel Xenia, Autograph Collection for your trip to London. I am so pleased to read your comments on our service; customer service is paramount to us and we all work...More

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    123456…244
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Room Service
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Meeting Rooms
    Room Service
    Dry Cleaning
    Laundry Service
    Concierge
    Multilingual Staff
    Room amenities
    Air Conditioning
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    $184 - $396 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #107 Luxury Hotel in London
    #118 Romantic Hotel in London
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    $184 - $396 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #107 Luxury Hotel in London
    #118 Romantic Hotel in London
    Room types
    Suites, Non-Smoking Rooms
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    Traveler (419)
    Room & Suite (354)
    Dining (73)
    Amenities (24)
    Business Center & Event Rooms (1)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Questions & Answers
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    PamL10583
    May 21, 2018|
    AnswerShow all 3 answers
    Response from omannettie | Reviewed this property |
    Yes
    1
    Vote
    vtjen2002
    May 15, 2018|
    AnswerShow all 4 answers
    Response from s1735 | Reviewed this property |
    Hi, i can't answer it, but i guess the hotel knows: Address: 160 Cromwell Rd, Kensington, London SW5 0TL, UK Phone: +44 20 7442 4242 cheers kurt
    0
    Votes
    elisa r
    April 1, 2018|
    Answer
    Response from Drcatch23 | Reviewed this property |
    I was gold at the time of travel and breakfast was included.
    0
    Votes
    123456…18
    Room Tips
    "If you're American, get over needing a "big" room. This is London, the rooms provide enough..."
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    "Check the room size before reserving"
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    "Take bigger room because rooms are very small."
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    "Our room faced a local street and it was quiet enough"
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