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Room & Suite (417)
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About
#202 of 1,210 hotels in London
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.2
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Game room
Car hire
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Wine / champagne
Taxi service
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, French, Spanish, Bulgarian and 7 more
Location
96Great for walkers
Grade: 96 out of 100
91Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
Contact
160 Cromwell Road Kensington, London SW5 0TL England
Getting there
Earl's CourtUnderground5 min
Gloucester RoadUnderground6 min
Rental CarsSee rental cars from $25/day
1724Reviews65Q+A100Room tips
Reviews
Traveler rating
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We stayed at the Hotel Xenia for four nights and had a great experience. Our room was spacious and well equipped and the bed was very comfortable which is always a top priority for us. The hotel is perfectly located near the Earl’s Court tube station making travel without a car convenient. There are also plenty of food and bar options within walking distance. The staff were welcoming and attentive, check in and check out was quick and easy. Ruwi was very kind and provided us an early check in at 9AM. This was very appreciated. We would also personally like to say a huge thank you to Enver as well, he managed to deliver a heater when we said that it was little chilly in the room. Will definitely be back.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a fantastic stay at Xenia Hotel. The hotel is very close to the Earls Court tube station so it made getting around the city very easy. We absolutely loved the breakfast every morning. All the staff there are very friendly and welcoming and in particular I would like to thank Ruwi at the reception she's always smiling and very happy. It's always a pleasure to walk in the door and see a friendly face on the front desk. Would definitely stay here again!
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
1st time staying at this hotel in Kensington, London. It is a nice boutique type hotel and the staff are AWESOME!!!! Every person, I spoke to for any reason they were kind, helpful, attentive, courteous, and just flat out nice. In particular Ruwi was extremely helpful with aspects of our stay including arranging rooms, restaurants, taxis, gym entry, etc. Thanks Ruwi! This hotel is in a great location on Cromwell - easy walk to Natural History Museum and Victoria and Albert Museum. And, it is located just 7 minutes from 2 tube stations, Gloucester and Earls Court. I will definitely stay again and I cannot recommend this hotel enough. Many thanks to the staff once again for being so amazing!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A must to when in London, clean rooms, amazing location and kind staff! Thank you so much Henry at the reception was great! And managed to upgrade us to an amazing room after a very tiring trip!…………………………………………………………………………………………………………….
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Mr Albino, the lobby and dining room manager is the most excellent 👌 service person I have met He can make you feel like a king 👑 or queen 👑 and makes the best best coffee too. It's been such an amazing time thanks to this phenomenon guy.
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 2 weeks ago
Dear Navigator09974074639, Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service at the La Terrazza restaurant; it always makes our day when a customer appreciates it. I will pass your lovely feedback to Albino. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Kind Regards, Valeria
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel and better was our great host at the front desk, Henry, he took care of all our needs and requests. Thanks for being such a good host. The hotel was great and with such a great location in Kensington.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 3 weeks ago
Dear 0heinzv, Thank you for your glowing review of your recent stay with us at Hotel Xenia, Autograph Collection. Our team takes pride and pleasure in catering to our guests and creating a memorable stay with a personal touch and it’s lovely to read that you found the level of service delivered by Henri to be so wonderful. I will pass your lovely feedback. I am proud to learn that we exceeded your expectations and hope to have the pleasure of welcoming you back to Hotel Xenia in the not too distant future for another memorable stay. Kind Regards, Valeria
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I with our 7 years old daughter have spent 4 days at the Xenia Hotel during school holidays and we cannot thank enough the fantastic team of the hotel. From the minute we arrived to when we have left, we felt welcomed and looked after. Breakfast was great and we also had one dinner in the restaurant. Great food and caring service. If back in London, Xenia will be our absolute first choice where to stay!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 3 weeks ago
Dear Rema72, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Hotel Xenia, Autograph Collection. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Hotel Xenia, Autograph Collection and we hope you choose to create more memories here whenever your travels bring you back to London. Sincerely, Valeria
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John and his night staff were excellent. I came as a last minute, unexpected visit due to work commitments and I was provided with chargers, toothbrush and most importantly wine, when the bar was closed. Thank you for your hospitality (wine was not free but available)
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded 4 weeks ago
Dear Rebecca, It’s lovely to hear your kind words of appreciation for our hard-working team. Thank you for choosing to stay with us. We hope to see you back soon! Sincerely, Valeria Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend Hotel Xenia. John and Henry were so welcoming upon check-In. I had a few requests post check in and they went above and beyond. The smiles and personalities are top notch. I saw how they interacted with other guests - they experienced the same interactions. Thank you John and Henry!
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded Feb 10, 2023
Dear benf18967, I am really happy to learn you appreciated our service during your stay. We strive to make sure that our guests feel welcome and is looked after at all time. With a spirit to serve, we take great pride in not only meeting, but exceeding guests’ expectations. I will pass your lovely feedback to the team. Sincerely, Valeria Gurinovics Sales and Marketing manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So impressed with this hotel. Comfortable, felt upgraded. Love the Kensington area. The staff was courteous, welcoming, and went out of their way to make my stay amazing - especially John and Henry! Will definitely stay at this hotel again next time in London.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Xenia, General Manager at Hotel Xenia, Autograph Collection
Responded Feb 10, 2023
Dear Mrsohno, Thank you for leaving such an excellent review following your recent stay with us. It is a pleasure to hear your outstanding comments on the consistency of service at Hotel Xenia. Customer care is among our highest priorities and it fills me with great pleasure to read your review, i will pass your feedback to the team. I would like to take this opportunity to express gratitude for your kind words and we are all looking forward to welcoming you back soon. Kind Regards, Valeria Gurinovics Sales and Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$212 - $342 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
99
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Claim Your ListingHOTEL XENIA, AUTOGRAPH COLLECTION $175 ($̶2̶6̶6̶) - Updated 2023 Prices & Reviews - London, England
Frequently Asked Questions about Hotel Xenia, Autograph Collection
Which popular attractions are close to Hotel Xenia, Autograph Collection?
Nearby attractions include Tardis Police Box (0.2 miles), The Blackbird (0.2 miles), and Rutland Outdoor Pursuits (0.3 miles).
What are some of the property amenities at Hotel Xenia, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Xenia, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Xenia, Autograph Collection?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Hotel Xenia, Autograph Collection?
Conveniently located restaurants include Over Under Earl's Court, Orjowan, and Maroush Bakehouse.
Are any cleaning services offered at Hotel Xenia, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Xenia, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Hindi, and Polish.
Are there any historical sites close to Hotel Xenia, Autograph Collection?
Many travelers enjoy visiting Churchill War Rooms (2.7 miles), Tower of London (5.0 miles), and Houses of Parliament (2.8 miles).
Is Hotel Xenia, Autograph Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.