We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Xenia, Autograph Collection

Save
Share
160 Cromwell Road Kensington, London SW5 0TL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Unlock Member Rates!
Snaptravel
eDreams
Expedia.com
Orbitz.com
Hurb
Hotels.com
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (522)
Room & Suite (357)
Dining (100)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Xenia, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#182 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Learning from history. Leaving a legacy. ‘Xenia’ expresses the ancient Greek concept of hospitality. It harks back to a time when people believed the Gods lived among them. So an encounter with a stranger was characterised by kindness and those far from home were warmly welcomed as friends - it was an extraordinary level of courtesy we're proud to prolong today. Defined by courtesy, refined by culture is our living motto at Hotel Xenia, Autograph Collection. From the front desk staff who greets guests with a friendly smile to our Concierge team who are always on hand to help, at our boutique hotel in London, England, we offer a distinctive level of luxury. The hotel comprises 99 rooms individually appointed, two contemporary bars, a private dining room, meeting rooms and Evoluzione, a fine dining Italian restaurant that is in a class of its own. Visit us within the exclusive Kensington neighborhood of London.
Read more
Full view
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Game room
Car hire
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Wine / champagne
Taxi service
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Bottled water
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English, French, Spanish, Bulgarian and 7 more
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
100Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1,671Reviews63Q+A100Room tips
Traveler rating
  • 1,057
  • 468
  • 99
  • 29
  • 18
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
pugdog007 wrote a review Oct 2020
Birmingham, Alabama25 contributions22 helpful votes
Love this hotel! Super convenient - can take the underground straight from LHR to Earls Court, then the walk is a couple of blocks. Right in Kensington, very safe part of town to walk around. Walking distance to Kensington Palace and Garden Lodge (Freddie Mercury's home). Rooms are very small, upgrade from a basic to a larger room if possible.
Read more
Date of stay: November 2019
Rooms
Location
Service
Room Tip: The least expensive rooms are incredibly small, even for London. Upgrade to a larger room if at...
See more room tips
2 Helpful votes
Helpful
Share
Larry Cobblepot wrote a review Jun 2020
Abthorpe, United Kingdom41 contributions31 helpful votes
Arrived there, friendly staff, the room was nice and all was good! We had a balcony with a table and chairs set on it! We also had a little tablet computer beside the bed, a lovely thing to have! Nice and folded towels, a short walk from the nice restaurants and places! 10/10!
Read more
Date of stay: January 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Share
gatorgirl0607 wrote a review Mar 2020
Alabama7 contributions8 helpful votes
I was scheduled to take a group of graduate students to England in a week for a travel abroad trip for a research class. We booked Hotel Xenia and were more than excited about our upcoming stay. Our institution put a suspension on all international travel, effective immediately, forcing us to try and cancel all of our reservations a week in advance. The staff at Marriott and Hotel Xenia were incredibly helpful and understanding and made every accommodation for us. We had pre-paid the rooms and were outside of the cancellation window, but under the circumstances, coronavirus, the hotel agreed to issue a credit/refund for all six rooms. When I consider hotels for business or pleasure, I always think about the staff as such key factors in making the experience great or not. In this case, I can't say enough positive things about the way the staff handled our situation. While I can't review the actual hotel, I can say very positive things about the staff.
Read more
Date of stay: March 2020
Service
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from HotelXenia, General Manager at Hotel Xenia, Autograph Collection
Responded Mar 6, 2020
Dear Guest, Thank you for sharing your feedback. We are sorry that your travel plans were cancelled due to your travel ban. This is the benefit of booking a flexible rate, with less stringent cancellation terms. The rate which you booked was subject to a 24 hour cancellation policy, meaning that by advising us one week prior to your planned arrival, that you are no longer able to travel, your rooms could be cancelled without penalty. We do hope to have the pleasure of welcoming you and your group in the not too distant future when you are able to travel. Kind regards, Paolo Guarini
Read more
Mac S wrote a review Feb 2020
9 contributions8 helpful votes
I am writing this review on the first day of a 6 day stay. The lobby and breakfast are great but that;s where it ends. I am a frequent guest of Marriott and have stayed at the Kensington Marriott many times but decided to try the Autograph collection. I booked a classic double but discovered that in reality it is a closet sized room with an even smaller bathroom. Even the toilet is smaller than standard. The room is impossibly small with no atmosphere or decor whatsoever. The "desk where you can write reports" as described on their website is a narrow table with a low uncomfortable chair that as a businessman, is perfectly useless for work. The room is claustrophobic and uncomfortable and whats-more faces Cromwell road with poor insulation so I can hear every passing car and there are many. Kettle, not coffee machine, is on the shoe shelf in the closet and if you place it on the table, there is no more room for a laptop! I booked 5 nights and if I could, I would leave immediately however my booking in non-refundable so I guess here I will stay for now but never again.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Response from HotelXenia, General Manager at Hotel Xenia, Autograph Collection
Responded Feb 25, 2020
Dear Guest, Thank you for booking at Hotel Xenia, Autograph Collection and kind feedback. We were sorry to learn that you were dissatisfied with the size and features of the room booked. Please be sure that we always go the extra mile for our guests, as it is in the Xenia culture. We are proud of the product and service offered to our guests, most of them very regular ones. While I understand that the beginning of your stay didn’t meet expectations, we will do our outmost to find a solution to make your stay more comfortable. I have been informed that our team has taken care of your situation, and I trust you will enjoy the rest of your stay with us. Kind regards, Paolo Guarini General Manager
Read more
Bruce wrote a review Feb 2020
St. Petersburg, Florida29 contributions7 helpful votes
This place is wonderful hotel with amazing customer service! The rooms are a tad on the small size. However we aren’t the type of travelers who go to a foreign country to spend the whole day in our room. Bed is nice and comfy. The restaurant is great for breakfast. Georgian is wonderful! As was the concierge who presented us with a bottle of Prosecco for my birthday!!! Totally unexpected. Love love love!!!! Can’t wait to return.
Read more
Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Response from HotelXenia, General Manager at Hotel Xenia, Autograph Collection
Responded Feb 25, 2020
Dear Guest, Thank you for sharing your review of your recent experience at Hotel Xenia, Autograph Collection. We are so pleased that you chose to stay with us over your birthday and that you had such an enjoyable time. We are delighted that you found our teams and their service to be so wonderful. My team and I hope to welcome you back to Hotel Xenia when your travels next bring you to London. Kind regards, Paolo Guarini
Read more
Previous
PRICE RANGE
$192 - $344 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
99
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Xenia, Autograph Collection
Which popular attractions are close to Hotel Xenia, Autograph Collection?
Nearby attractions include Tardis Police Box (0.2 miles), The Blackbird (0.2 miles), and The Mosaic Rooms (0.2 miles).
What are some of the property amenities at Hotel Xenia, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Xenia, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Xenia, Autograph Collection?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Hotel Xenia, Autograph Collection?
Conveniently located restaurants include Over Under, Maroush Bakehouse, and Thai Taste.
Are any cleaning services offered at Hotel Xenia, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Xenia, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Hindi, and Polish.
Are there any historical sites close to Hotel Xenia, Autograph Collection?
Many travelers enjoy visiting Churchill War Rooms (2.7 miles), Tower of London (5.0 miles), and Houses of Parliament (2.8 miles).
Is Hotel Xenia, Autograph Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.