Great Northern Hotel, a Tribute Portfolio Hotel, London
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About
#286 of 1,209 hotels in London
Location
4.8
Cleanliness
4.8
Service
4.5
Value
4.0
Travelers' Choice
One of London's finest luxury hotels just 25 metres from Eurostar at St Pancras International and actually within Kings Cross Station, offering a 24 hour front desk, free Wi-Fi and a complimentary comprehensive in-room entertainment package. Befitting the GNH's rich architectural heritage, the hotel's bedrooms have been sensitively restored with a design that exudes elegance and grace. Free from unnecessary clutter, the rooms are expertly proportioned, with high ceilings and an abundance of natural light through large 'six-over-six' slash windows. Walls, floors, ceilings and windows are acoustically lined, creating a peaceful cocoon. The mechanical and electrically systems are state of the art, furniture is bespoke designed and hand crafted by Italian and British artisans, and only the very best fixtures and fittings have been used - Loewe LCD HD televisions, top of the range Hypnos beds and Lefroy Brooks bathroom furniture. The hotel is home to one of London's finest destination restaurants, RAILS Restaurant & Little Bar, whilst on the ground floor sits GNH Bar and Terrace a destination cocktail bar, with a stunning interior serving the very best food, champagne and cocktails.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Taxi service
Baggage storage
Concierge
24-hour front desk
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Non-smoking hotel
Doorperson
First aid kit
Umbrella
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English, French, Italian, Latvian and 4 more
Location
100Great for walkers
Grade: 100 out of 100
189Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
Contact
Pancras Road King's Cross, London N1C 4TB England
Getting there
King's Cross St. PancrasUnderground2 min
EustonUnderground9 min
Rental CarsSee rental cars from $25/day
Nearby restaurants
Pizza Union King's Cross
2,613 reviews5 minItalian
Indian Lounge
3,475 reviews3 minIndian
Albertini Restaurant
867 reviews5 minItalian
Magenta
114 reviews2 minNorthern-Italian
See all nearby restaurantsNearby attractions
British Library
3,954 reviews4 minLibraries
St. Pancras International Station
3,395 reviews2 minArchitectural Buildings
King's Cross Station
2,249 reviews2 minPoints of Interest & Landmarks
Harry Potter Shop at Platform 9 3/4
2,176 reviews2 minSpeciality & Gift Shops
See all nearby attractions1556Reviews34Q+A100Room tips
Reviews
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If you take only one thing from this review, let it be this: the staff at this hotel is first rate. If they can do anything for you, they will try. And in truth, without boring you with details, I was a bit high maintenance. The hotel itself has some cool features. I recommend the breakfast over points. It is pretty good. Every floor has a little coffee and snack area. The hotel is very secure and the convenience to King’s Cross-St. Pancras, as well as the tube lines that will take you anywhere in London you could possibly want to go. There are plenty of restaurants nearby of all varieties. If you are craving Indian food, you’ll be all set here — there are five Indian restaurants in short walking distance. As for the quirks: the rooms are small with hardly any space to put anything. If you want a bit more space book the Victorian Room. The plumbing seems to be in need of an upgrade, getting water the right temperature is a bit of a chore. If you get a room with a tub and a shower handle, ask for extra towels in advance. I kind of get the sense that when this hotel was built it was for the average person doing an overnight in London before going on to their final destination. All said though, it was a good experience and I would happily stay here again.…
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Book a Victorian if you aren’t traveling alone.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was very tiny, though well appointed, not room to store suitcases, no seating, except single desk chair. Booked as opposite Eurostar terminal ( and very expensive). BUT, we had to leave at 6am, and there wasNO breakfast, even continental, available. ( breakfast menu looked great, but didn’t start until 7, and it was included in our price for the room)
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: No parking, ask for a bigger room, don’t get early train away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Meherzad Davar, Guest Services / Front Office at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded 1 week ago
Dear Nigel H, Thank you very much for choosing the Great Northern Hotel, A Tribute Portfolio Hotel, London. We are glad to read that you found the room well appointed. Our couchette rooms are our lead-in category of rooms. For more space, may we recommend our Heritage and Victorian rooms, which are larger. If our guests make it known by the evening prior that they have a start earlier than 07:00 am, we happily organise a take-away breakfast for them. We hope that this experience does not deter you from booking with us again. Please do let us know whenever you decide to visit us next, and we shall make sure that you have a lovely stay with us. Best regards, Meherzad Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oh my my, let me tell you about the Great Northern Hotel in Kings Cross London! It's not just great, it's fantastic, stupendous, and downright amazing. First things first, the canapés were so tasty and perfectly presented that I had to resist the urge to stuff my face and hoard them all for myself. The service was so attentive, it was like having a personal butler at my beck and call. And let's not forget about the design - chic, sophisticated, and oh so discreet. It's like the hotel was designed for royalty, but made accessible to the rest of us commoners. But the real gem of this place is the Italian General Manager, Marco. He's like a ray of sunshine, a breath of fresh air, and a hug from your favorite aunt all rolled into one. He's so charming and humble, you'd think he was born to be a hotelier. And to top it off, he's hands-on and really knows how to make you feel at home. And let's not forget the networking event. Oh boy, was it a blast! It was like a who's who of the business world, all gathered in one place to exchange ideas, share stories, and have a good time. I met so many great people that I'm still sorting through all the business cards I collected. In summary, the Great Northern Hotel is simply amazing. The canapés will make your taste buds dance, the service will make you feel like royalty, the design will make you feel sophisticated, and the Italian General Manager, Marco, will make you feel like family. So book your stay now and experience the greatness for yourself! …
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: The first floor bar offers some very quiet corners for business meetings or romance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
I have stayed at the Great Northern hotel on many occasions over the years. It has fantastic access to St Pancras or Kings Cross and the architecture is unlike any other hotel I have stayed in, one of Islington’s grand old buildings. Unfortunately my stay in Cochette room 315 last night was far from being a five star experience. The main problem was an abundance of fruit flies. I noticed one in the bathroom just after I checked in but then later on there were several flying around the in the bedroom. There must be some rotten food or something attracting them that the cleaners haven’t discovered. Other minor annoyances were the WiFi - very slow speed at about 9mb and Netflix kept buffering so I ended up using my phone instead as it had 5G and could get 50mb. The television used to have a large library of free films, these have all now vanished and you can only get standard Freeview channels. The hotel is still (and probably always will be) a charming and unique experience, but £570 a night - I expect at least a clean room with no flies. …
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from kiran bhakerd, Guest Services / Front Office at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Feb 8, 2023
Dear Mr. West, I hope this email finds you well. Thank you for choosing to stay with us. Your recent experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the entire management team, so we can do our best to ensure this does not occur again. I would not want this to be your lasting impression of us, especially as we are delighted to welcome loyal Marriott guests such as yourself to The Great Northern Hotel. We would love to be able to restore your faith in us and as a gesture of apology, I would like to offer 2,000 Marriott points. Should you wish to accept this offer please reply to this email and we will add the points to your account immediately. Once again, please accept my deepest apologies for what occurred during your recent visit to The Great Northern Hotel. Kind Regards Kiran
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to stay here while in London for the night as the proximity to the station was ideal. Unfortunately this is where the praise ends. No hot water in our room and the shower heads were not cleaned of old limescale meaning only a very fine jet spurted pathetically out of one or two nozzles. Mentioned the lack of hot water at reception the next day and no apology just “ok thanks for letting us know” Staff seem a bit simple and clueless. Almost confused on a permanent basis. Toilet in cupboard right next to bed makes for an experience only suited to a solo traveller. We had to stay again a second night and paid for a bigger room but the experience was no better. Still no hot water for the entire stay. Beds are extremely uncomfortable and mattresses feel hollow with no added comfort/topper. This hotel needs better management as it currently feels that the person in charge doesn’t stay in hotels very often. Extremely disappointed- avoid!!!!…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Don’t stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marco Salamon, General Manager at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Jan 23, 2023
Dear Emma, I hope this email finds you well. Firstly, I would like to deeply apologise for the issues you have encountered during your stay. I understand that it left in a big predicament and I’m very sorry that this added unnecessary stress. While of course, this cannot undo the situation, I want to assure you that I have looked with my team maintenance and housekeeping team to ensure these issues are rectified. In regard to bed comfort, we have also noted your preference. We would love to be able to restore your faith in us and I very much hope we will have the opportunity to do so in the future. Best wishes, and renewed apologies. Marco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you’re told by your 19 year old that he’s coming home from University so you can have a night away….you seize the opportunity! As it happened, our one night in The Great Northern Hotel felt like a week in paradise. All the little touches found within this quirky space from the great big smiles at reception to the most wonderful staff in the restaurant, the hotel is definitely top of our list to return….even just to experience the food in the RAILS restaurant again! When I first walked in to our room, which was at the end of the corridor (opposite the complimentary Pantry) with a wonderful view of Kings Cross, I was surprised by how cosy it felt. My experience of hotel rooms across the world is that you never want to walk into a space and wish you were back at home, this certainly had the opposite effect ! The bottle of wine was opened by my good self while my husband opted for the biscuits left at the end of our bed. It feels like a proper break when you can crack open the wine and forget about chauffeuring kids around or walking the dog! The bathroom was exquisite with a beautiful, roll top bath, toiletries very obviously chosen with luxury and aroma in mind and I did enjoy the bath shelf which made it easier to drink my wine while soaking in a bubble bath! Everything about the bedroom itself had been thought about down to the double layered, black out blinds, dressing gowns and lamps above the bed and it was so lovely to have some extra complimentary soft drinks in the fridge without having to pay above the odds like the average mini bar. Later that evening, we ventured downstairs to the RAILS restaurant where I had already asked them to put aside a vegan cheesecake for me on our arrival. As a vegan, it can be hard to travel and find places to eat without feeling like the poor relation. We savoured every mouthful and not even the tiniest piece of vegetable disappointed us at any point. The chef has very obviously trained with the best and I was almost upset when my last spoonful of cheesecake melted away in my mouth. If you’re a foodie and love experiencing new flavours within a beautiful setting with brilliant, personable staff, the Rails is definitely a must for a special night. Within 24 hours, my Mummy duties and ‘muddy pawprint cleaning up’ service had resumed but the fairytale night we had at the Great Northern was worth every second. …
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kristyna Dosedelova, Guest Services / Front Office at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Dec 14, 2022
Dear Bondgirlie, Thank you very much for such a fantastic review, I will share it with all of the staff members. This is exactly what we are striving for. We hope you won't forget us and will visit us sometime in the new year soon ;-) On behalf of the GNH team Kristyna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great lobby, bar and people. Location was also top notch. But my room was pretty bad, esp considering they charged over 500 pounds per night. How bad was it? There was no shower, only a tub. The TV was miniature and the only heat source was a space heater. They would be wise to upgrade rooms like this.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kristyna Dosedelova, Guest Services / Front Office at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Dec 11, 2022
Dear Barry, Thank you for taking the time for the feedback. We appreciate your comment about the people and regarding your room with the tub, we do have plenty of rooms with the shower, so if you stay with us in the future please do not hesitate to check with the front of house team or prior to your arrival with the reservation team. I am very sorry to hear about the maintenance issue and will report it to the relevant department. I really hope that this one off experience wouldn't discourage you from visiting us again. Happy Holidays ;-) Best regards Kristyna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a total of six nights in a "heritage" room. There are a lot of things I really like about this hotel. The location is great for anyone traveling out of St Pancras station. It is an interesting building that was renovated into a hotel about a decade ago. The design is lovely, the rooms are nicely done and everything is immaculately clean. There are some interesting touches such the pantry at the end of every hall with coffee and snacks available all day. If there is any drawback it is the size of the rooms. The category I was in is supposedly contains the largest rooms available and it was pretty small even by London standards. The size was perfectly fine for me traveling alone but for a couple it would be very tight.
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marco Salamon, General Manager at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Nov 28, 2022
Dear Keith, On behalf of the entire hotel team, I want to thank you for sharing you experience at Great Northern Hotel. Your feedback has been shared with all the teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best, Marco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a late lunch and early dinner in the hotel bar after arriving by train at King's Cross, the train station right outside the hotel entrance. Unfortunately, I didn't know about the restaurant. So I chose the bar. The bartenders were good to very good. The wine list was fairly priced with something for everyone. I liked the Bollinger champagne by the glass. The food menu was pretty weak. The Caesar salad was portioned well but the chicken had skin on it and there were slices of bacon in it as well. The menu should have disclosed the bacon. All things consider, I would probably return since there aren't any good restaurants inside King's Cross. But I do feel like the hotel could make a little effort to improve the quality of the food as well as its overall menu presentation.…
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Date of stay: November 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marco Salamon, General Manager at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Nov 21, 2022
Dear Sharon, I hope this email finds you well. Thank you for taking the time to let us know about your experience in the GNH Bar. I want to assure you that I have debriefed with my teams in regard to our offering and specification. I remain at your disposal if I can assist further. Best wishes, and renewed apologies. Marco
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmSoo wrote a review Nov 2022
The Royal Town of Sutton Coldfield, United Kingdom75 contributions47 helpful votes
Perfect location to stay for a eurostar trip. Room was cute and cosy for two with a small kitchen down the hall for complimentary snacks like brownies and fruit. We had a lovely stay and had complimentary drinks vouchers to use for the bar downstairs. Thank you to the staff being so lovely with a seamless check in system
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kristyna Dosedelova, Guest Services / Front Office at Great Northern Hotel, a Tribute Portfolio Hotel, London
Responded Nov 6, 2022
Dear Aksooms, Thank you very much for such a lovely compliment. We strive for an excellent service and to hear back the accomplishment it's very rewarding. Thank you and hopefully see you soon. Best wishes Kristyna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$291 - $410 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
88
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Claim Your ListingGREAT NORTHERN HOTEL, A TRIBUTE PORTFOLIO HOTEL, LONDON - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about Great Northern Hotel, a Tribute Portfolio Hotel, London
Which popular attractions are close to Great Northern Hotel, a Tribute Portfolio Hotel, London?
Nearby attractions include British Library (0.2 miles), St. Pancras International Station (0.06 miles), and King's Cross Station (0.09 miles).
What are some of the property amenities at Great Northern Hotel, a Tribute Portfolio Hotel, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Great Northern Hotel, a Tribute Portfolio Hotel, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Great Northern Hotel, a Tribute Portfolio Hotel, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Great Northern Hotel, a Tribute Portfolio Hotel, London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Great Northern Hotel, a Tribute Portfolio Hotel, London?
Conveniently located restaurants include Pizza Union King's Cross, Indian Lounge, and Magenta.
Are any cleaning services offered at Great Northern Hotel, a Tribute Portfolio Hotel, London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Great Northern Hotel, a Tribute Portfolio Hotel, London?
The staff speaks multiple languages, including English, French, Italian, Portuguese, Polish, Romanian, and Slovak.
Are there any historical sites close to Great Northern Hotel, a Tribute Portfolio Hotel, London?
Many travelers enjoy visiting Churchill War Rooms (2.0 miles), Tower of London (2.6 miles), and Houses of Parliament (2.2 miles).
Does Great Northern Hotel, a Tribute Portfolio Hotel, London have any great views?
Yes, guests often enjoy the city view available here.