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DoubleTree by Hilton London Greenwich

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#187 of 1,087 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,499 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton London Greenwich
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Showing 1,342: English reviews
Norwalk, Connecticut
Reviewed March 7, 2016

A very quaint hotel with extremely friendly and helpful staff. A little hard to get to (a solid 5-minute walk from the Deptford Bridge DLR or a bus ride from the Greenwich overground), but worth it for how lovely it is and for the amazingly low rates. Also it's right near a mini-Tesco that's open until late, which is convenient...

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1Thank shell202020
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay with us. We are pleased to read that you were impressed by the décor of the hotel and also by the comfort, spaciousness and cleanliness of our rooms. However, we are sorry that you seem to have experienced discomfort due to a bad...

Dubai, Dubai, United Arab Emirates
Reviewed March 6, 2016 via mobile

As my preferred hotels in London were not available, I decided to try this one due to the short commute to work. The pros: very close to the DLR, fair price, comfortable bed, nice staff. Cons: not much around, a market and Indian restaurant (maybe I did not have the time to explore). The tiny gym in the basement requires...

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2Thank TPietscher
London
Reviewed March 3, 2016

Went for Afternoon Tea....Very Good Service. Really nice comfortable surroundings, great selection of tea's and the food was delicious. The sandwiches were delightful! Some fillings in seeded mini buns and smoked salmon in a sweet brown bread. Great sample of cakes. The scones were light and fluffy with ample serving of cream & jam. The service was impeccable - the...

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2Thank cantwaitformehol
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for spending some of your time to make such a good review of the afternoon tea here at the Mercure London Greenwich. We are pleased to read that you appreciate both our tea selection and the quality of our food, as well as the zeal of our staff. We would also like to thank you for...

Delhi, Delhi, India
Reviewed March 2, 2016

Absolutely wonderful property..!! Just 5 mins walk from the tube station as well as the bus station..!! A historic property with ACCOR branding, great food, well stocked bar, nice view from the hotel rooms..!! Would definitely visit again..!!

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Helpful?
Thank Saurabh_19
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. We are delighted to see that you enjoyed your stay with us and have graded our services with such a high score. It is a real pleasure to learn that your experience with us was a success....

australia
Reviewed March 1, 2016

I paid for my sister and my niece to stay here. I got a phone call in the early hours that the hotel would not accept my payment and that I had to fill out a third party authorisation form. I had received a email confirming my booking and it didn't mention nothing about the third party form which you...

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Helpful?
2Thank Lisa M
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. I was sorry to hear of your disappointment regarding our third party authorization procedure. When booking a room it is stated in the terms and conditions that the same credit card the booking is made with needs...

London, United Kingdom
Reviewed March 1, 2016

Very clean and friendly hotel. We stayed 3 nights and all was perfect!!! The location is also really good and it takes minutes to the public transport. The bed was very clean and comfortable and the bathroom was spacious. We look forward to be back.

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Thank 876,308,728
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. We are glad to read that you appreciate the service provided by our staff, our location, as well as the cleanliness and comfort of our rooms. Looking forward to welcoming you again for a second visit, we...

Plainsboro, New Jersey
Reviewed February 29, 2016

My wife, sister-in-law and I stayed here for three nights a couple of weeks ago. We booked a room with three beds, and it was fine for the three of us, though they told us at the desk it normally for children. The hotel is a VERY nice place to stay. We arrived early (got an earlier flight from the...

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Helpful?
Thank MikeD0048
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your positive feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. We are delighted to see that you enjoyed your stay with us and have graded our services with such a high score. It is a real pleasure to learn that your experience was a success. We...

Bristol, United Kingdom
Reviewed February 29, 2016

We loved this hotel. Great location and short walk (15 min) to Greenwich town centre and attractions. The DLR is 3 minutes walk with fast links to city centre. The breakfast is excellent and the décor is exquisite. We were welcomed by a young lady (Sophia) who had a natural genuine care and made us feel at home. We have...

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Helpful?
Thank Wendy D C
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. We are glad to read that you enjoyed the service provided by our staff specially mentioned Sophia we will pass on your compliments to Sophia, we can also see you have rated us highly on our breakfast...

Greater London, United Kingdom
Reviewed February 24, 2016

great hotel.very clean.excellent staff at the front office.great team in the breakfast room. excellant housekeeping department.Staff at the reception was very helpful and attentive.she approach my request and changed my room type without me asking when she knew that i have a child with me.thank you

Review collected in partnership with Accorhotels.com
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1Thank abuh462
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay at the Mercure London Greenwich Hotel. We are delighted to read that you enjoyed your stay with us and we will make sure to share your comments with our team for their great work. We do hope to welcome you again at the...

The Hague, The Netherlands
Reviewed February 24, 2016

The Mercure Greenwich hotel is close to many options of public transport for a fast connection to central London. The staff is professional and friendly. The rooms are quite large for rooms in London and are clean and luxurious with a lot of amenities. The bathrooms are excellent with a tropical rain shower. There is a nice bar. It is...

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1Thank Will de d
Janine W, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to review your recent stay with us. We are happy to see that you have graded us high scores in a number of areas, such as our position, room cleanliness and services, but especially as for our staff. However, we are sorry to read that you were not...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, the Greenwich Hotel London is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Location: United Kingdom > England > London
Price Range: $107 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Priceline, Booking.com, Despegar.com and Jetsetter so you can book your DoubleTree by Hilton London Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton London Greenwich England
Hotel Style:
#125 Business Hotel in London
#143 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“book somewhere else”
 of 5 bubbles 128sheenap, today | Read review
“8th floor rooms are likely the best”
  • Room 804 - Premium Room
  • London skyline all be it from a distance
 of 5 bubbles AngusJ, 3 days ago | Read review
“Safari Suite.”
 of 5 bubbles 334hirals, 4 days ago | Read review
“514 room vey quiet”
 of 5 bubbles S9071RMjanm, 2 weeks ago | Read review
“Top floor for view and quiet”
 of 5 bubbles 60gilll, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question