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The Pillar Hotel

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101 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Jerusalem, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 10, 2016 via mobile

Excellent stay. Perfect position for us. Ample parking and easy transport to central London. Lovely room and bathroom although shower hard to control. Staff pleasant and very helpful. Great cold buffet breakfast and refreshments available in comfortable lounge all day long. Well placed for kosher shops and restaurants. Definitely coming back!

Helpful?
3 Thank judyec2016
ManagerNW4, Manager at The Pillar Hotel, responded to this review

We are delighted you chose The Pillar Boutique Hotel for your stay in London. It is a pleasure to hear of your experience and how you enjoyed the location, the comfort, style and design of the hotel, and of course the standards of service given by our team of which we are so proud. We look forward to welcoming you... More 

Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 1, 2016

When we arrived at hotel the bathroom was dirty, it looked like there was excrement on the floor.( I didn't examine closely enough to be sure 100%) When we complained to front desk, instead of being apologetic they seemed to be insulted by our complaint and had the audacity to say that it couldn't have been there when we got... More 

Helpful?
1 Thank CSS1
ManagerNW4, Manager at The Pillar Hotel, responded to this review

We have noted and investigated your comments. something must have happened between you and our experienced receptionist which we must apologise. clearly your incident was a one off and is not the norm we aspire for. please let me know when you might be in our hotel again. Regards, Peter More 

Monsey, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 11, 2016 via mobile

I came here for 1 night, while on a stopover for a business trip. The staff is super friendly and very accommodating. Very nice cozy room. There is complimentary coffee and bottled water in your room. There is even milk for ur coffee if u want. While check out is 11 am, I had to leave to the airport at... More 

Helpful?
5 Thank markyman21
ManagerNW4, Manager at The Pillar Hotel, responded to this review

I am pleased to hear that you enjoyed your experience at The Pillar and would like to thank you for your kind feedback. It is important to us that our guests feel your needs and requests are met, while you enjoy the atmosphere, facilities, style and location of The Pillar. We understand that business trips are busy and timing is... More 

israel
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 12, 2015

Very nice room in a special place. Apparently an old building re-done. Staff great. Very helpful. Good linen ! Very Jewish friendly -shabat lamp, shabat key etc. quite a few steps up, which was a bit difficult. But got the help I needed to get my bags up to the room.

Helpful?
3 Thank Ena T
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2015

Great hotel, excellent service, made to feel welcome and just around the corner from the tube station (Hendon Central) and Brent Cross Shopping Centre. Recommend it for a tranquil haven with easy access to the city. Thank you for a lovely break.

Helpful?
4 Thank Stephanie G
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

I stayed 3 nights with my two young sons. The facilities were immaculate and the service outstanding. The staff were always available to answer our queries and assist us with anything. Yasmin deserves extra mention as we found her epecially helpful and accommodating. "Yasmin, we wouldn't have managed our stay without your personal involvement. Thank you!" Our room was perfect... More 

Helpful?
4 Thank Abbasolo
Modiin, Israel
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 4, 2015

A lovely hotel in the heart of Jewish London, close to many shuls and kosher restaurants. The hotel itself is located on a historic estate with the charm one would expect from historic UK. The original room I reserved did not have a desk and for a few more pounds the reception personnel could not have been more helpful to... More 

Helpful?
Thank Ari S
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

We had such an amazing time at this hotel. The place looks so nice,comfortable,so clean,staff were so helpful..especially Roberta from reception.a very good customer service even the ladies from housekeeping. Definitely we need to come back here. Congratulations from us. Amazing experience.

Helpful?
2 Thank ovidiu s
Greater London, United Kingdom
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 20, 2015

I have had many guests staying at the hotel who have all complimented me on my choice. It is set in nice grounds, and the quality of the modern decor, furniture and fittings is high. The service is good, and reliable. Highly recommended, based on where it is, if one wants to stay in that area.

Helpful?
1 Thank Simon B
1 review
5 of 5 stars Reviewed September 9, 2015

The place was super clean and the staff were exceptionally pleasant. The exterior looks like a landmark though the inside is decorated real nicely with the beautiful option of sitting outdoors after a long day. Would definitely consider it an option again.

Helpful?
Thank Mindy S
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Pillar Boutique Hotel North London is a boutique hotel, offers versatile conference facilities and is an ideal venue for events. The building dates back to 1893 and stands in 2 acres in the centre of North London, boasting a beautiful green garden around the whole hotel. The Pillar Hotel has successfully kept the history and old-fashioned Victorian charm but with an added contemporary design and style that the modern traveller expects. All rooms have a 32" LCD television with satellite channels, hypoallergenic pillows & duvets and the Pillar Hotel signature bed. All this combined we deliver a uniquely luxurious Hendon/Golders Green/Wembley hotel. Though we are one of many hotels in London, our beautiful surroundings make us unlike any other. Attractions just minutes away include: Hampstead Heath, Middlesex University, Kenwood House, RAF Museum, Alexandra Palace and Allianz Park the famous home of Saracens. ... more   less 

Additional Information about The Pillar Hotel

Address: 19 Brent Street, London NW4 2EU, England
Location: United Kingdom > England > London
Price Range: $167 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pillar Hotel 3*
Number of rooms: 37
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Also Known As:
The Pillar Hotel London, England
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