We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CitizenM London Bankside

20 Lavington Street, London SE1 0NZ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1830)
Room & Suite (163)
Dining (130)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 06/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from CitizenM London Bankside
Updated 06/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#171 of 1,171 hotels in London
Travelers' Choice
At citizenM London Bankside, you’ll find smart tech, designer furniture and the comfiest beds this side of the Thames. We’re a 6-minute stroll from London Bridge, 8 minutes from Southwark Station and a 30-minute train ride to City Airport. Ever heard of contactless stays? With our app on your smartphone, you can do everything from check-in and food-menu browsing to controlling your entire room - with just a swipe of your finger. Our cleaning standards have always been world-class, now they're beyond amazing. Be comfortable in your deep-cleaned (and disinfected) room and our famous XL king-size wall-to-wall beds, jungle-like showers and a great movie library on your TV. The bedside MoodPad tablet controls the entire room (just like our app) so you don't need to get out of bed at all. When not sleeping or relaxing, hang out in the living room, packed with colourful Vitra furniture, art and books. Our 24/7 canteenM kitchen serves tasty meals, cocktails and snacks whenever you want.
Read more
Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Photo copier / fax In business center
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
Quirky Hotels
Languages Spoken
English, French, Spanish
4519Reviews49Q+A100Room tips
Traveler rating
  • 2,944
  • 1,242
  • 213
  • 89
  • 32
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Rachel S wrote a review Today
York, United Kingdom169 contributions41 helpful votes
Nice location! Lovely centre garden feature as well. Very modern hotel, control everything in the room from the iPad - even the blinds! However, we had problems maintaining our rooms low temperature, despite air con being on lowest setting and at highest ventilation… just wanted to be able to open a window. I love that movies are free to watch on the tv too, very good addition!! Also a very big fan of the colour changing bulb in the bathroom - very quirky feature
Read more
Date of stay: May 2021Trip type: Traveled as a couple
David R wrote a review Jun 6
Dumbarton, United Kingdom5 contributions
Great hotel, location was great! Good restaurants nearby! Bed was super comfy! Staff were very friendly and helpful. Room was immaculate with iPad controlling everything! Would highly recommend this hotel!
Read more
Review collected in partnership with this hotel
Date of stay: June 2021
Sleep Quality
SDWAgar wrote a review Jun 5
London, United Kingdom1 contribution
My child & I are huge fans of Citizen M hotels, and stay regularly at the NYC Times Square location. With travel limited this year, I treated them to a local staycation instead at the Citizen M Bankside, and treat it was. Friendly and incredibly helpful staff, cool & colourful decor, comfy MASSIVE bed, easy to use in room tech, convenient location for wandering along South Bank and visiting the Tate Modern. And absolutely brilliant value, could not ask for more for a city break hotel.
Read more
Date of stay: June 2021
Room Tip: Rooms facing inward over the courtyard may be quieter - as away from the street / traffic - our...
See more room tips
MarkSilky wrote a review Jun 4
Dorking, England1 contribution
Bankside Hotel perfect situated. Clean. Huge beds. Modern. Funky. Lov3d it. In room tech worked really well. Reception was very professional. Bar guy made a great mojito. Will definitely go again. Highly recommended
Read more
Review collected in partnership with this hotel
Date of stay: June 2021
Sleep Quality
942roseling wrote a review Jun 2
1 contribution
First time at CitizenM. Really enjoyed my stay. Quick check in and check out. I could leave my luggage at the hotel. It was super central to places I wanted to go. It was a good price. The bed was massive. Everything within my room worked well. I had no issues. I liked the personalisation. The volume control on the iPad was slightly too senstive and I could either get it too loud or too quiet.
Read more
Review collected in partnership with this hotel
Date of stay: May 2021
Sleep Quality
$154 - $319 (Based on Average Rates for a Standard Room)
United KingdomEnglandLondonSouthwark
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about CitizenM London Bankside
Which popular attractions are close to CitizenM London Bankside?
Nearby attractions include Electric Gamebox (0.2 miles), Shakespeare's Globe Theatre (0.2 miles), and Menier Chocolate Factory (0.2 miles).
What are some of the property amenities at CitizenM London Bankside?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at CitizenM London Bankside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CitizenM London Bankside?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
What are some restaurants close to CitizenM London Bankside?
Conveniently located restaurants include Honest Burgers - Borough, Tibita, and Lord Nelson.
Is CitizenM London Bankside located near the city center?
Yes, it is 1.0 miles away from the center of London.
Does CitizenM London Bankside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at CitizenM London Bankside?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to CitizenM London Bankside?
Many travelers enjoy visiting Churchill War Rooms (1.4 miles), Tower of London (1.0 miles), and Houses of Parliament (1.2 miles).
Is CitizenM London Bankside accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.