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20 Lavington Street, London SE1 0NZ England
Lowest prices for your stay
Booking.com
$152
Free cancellation until 12/18/22
Expedia.com
$152
Free cancellation until 12/18/22
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Vio.com
$139
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Traveler (1883)
Room & Suite (174)
Dining (147)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#244 of 1,206 hotels in London
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
At citizenM London Bankside, you’ll find smart tech, designer furniture and the comfiest beds this side of the Thames. We’re a 6-minute stroll from London Bridge, 8 minutes from Southwark Station and a 30-minute train ride to City Airport. Ever heard of contactless stays? With our app on your smartphone, you can do everything from check-in and food-menu browsing to controlling your entire room - with just a swipe of your finger. Our cleaning standards have always been world-class, now they're beyond amazing. Be comfortable in your deep-cleaned (and disinfected) room and our famous XL king-size wall-to-wall beds, jungle-like showers and a great movie library on your TV. The bedside MoodPad tablet controls the entire room (just like our app) so you don't need to get out of bed at all. When not sleeping or relaxing, hang out in the living room, packed with colourful Vitra furniture, art and books. Our 24/7 canteenM kitchen serves tasty meals, cocktails and snacks whenever you want.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Meeting rooms
Photo copier / fax In business center
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Housekeeping
Safe
Telephone
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Quirky Hotels
Languages Spoken
English, Spanish
4748Reviews49Q+A100Room tips
Traveler rating
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Most Recent
PLierman wrote a review Yesterday
2 contributions1 helpful vote
Spent 4 nights in London Bankside. Very cool looking hotel, lobby and seating areas were terrific and the place was well located just near Tate Modern and walking distance to Borough Market. I loved the large bed, comfortable. Could use an extra pillow or 2. One aspect that could use a rework is that the "edgy" bathrooms come off as tired now. Or maybe I don't like a plastic bubble. Felt odd to have sink outside of door shut toilet & shower enclosure.
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Review collected in partnership with this hotel
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gedhart wrote a review Dec 6
Manchester, United Kingdom170 contributions43 helpful votes
I'm a lover of tech gadgets, but not at the sacrifice of room size and lack of room facilities. The rooms are tiny, being just over a bed width. The bathroom is a combined toilet and shower cubicle. The sink is in the main room and translucent curtains offer no privacy. There's no iron or ironing board in the room, and no tea and coffee making facilities. This hotel chain has sacrificed functionality for tech, with everything being controlled by an in-room iPad. Whilst you can request your room to be cleaned as often as you like, by default it's only done every 3 days. 24-hour bar is good, breakfast looked OK and overall ambience of public areas was good. Some folks may like the quirkiness of this brand, but for me, it's expensive for what you get.
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Review collected in partnership with this hotel
Date of stay: December 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mattR7016XO wrote a review Dec 6
1 contribution
Unfortunately the beds in this CitizenM were not up to par. This is unfortunate because the big comfy beds are the reason I choose to stay with CitizenM when I travel. Location is great and we enjoyed our stay despite this. But overall it hurts the value when a room built on having an oversized comfortable bed just doesn’t….
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Review collected in partnership with this hotel
Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike wrote a review Dec 1
3 contributions
This CitizenM is close to the city but also close to Southwark station on the underground enabling speedy access to the west end (jubilee line). It was also quite busy during the morning exuding a lively atmosphere.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pioneer054266 wrote a review Nov 2022
Exeter, United Kingdom2 contributions
Unlike any hotel I've been to before -- in a good way. The lounge downstairs is incredibly trendy and relaxed with comfy chairs, ornaments and books everywhere. Rooms tend toward a Japanese compactness, but are so well designed (and iPad controllable) that it feels kind of fun. The friendly, attentive staff are indicative of the chain's Dutch ownership. Look out for room deals which provide 33% off the normal price.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BeyondTexture wrote a review Nov 2022
1 contribution
This was my first Citizen M visit and I'll sure be back. I am a solo traveler, so the room may be tight for those with a partner, but it faired me quite well. A midwesterner at heart, I appreciate the openness to their hospitality, and with an NYC footing now, I know how to move with momentum. Citizen M is sure to check all the boxes, from the friendly staff and prompt attention, to the chic room with everything at your fingertips (quite literally).
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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noemilazzarini17 wrote a review Nov 2022
1 contribution
I found this hotel because it was the cheapest on the market, but it surprised me. Central location and close to transport, supermarkets, restaurants and points of interest. The real highlight is the room: you can choose your floor and the view, plus it's all smart. The design is comfortable and modern, it makes you feel at home. I had a view of the city and could fall asleep watching the lights of the skyscrapers and a movie on netflix. I don't usually write reviews, but this hotel deserves it. The lounge is modern and creative, a place designed for socialising and smart working. Super nice and friendly staff, the guys at the bar were kind enough to look up a cocktail recipe to make it for me. Absolutely recommended, I will definitely stay there again!
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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blanch84 wrote a review Nov 2022
3 contributions2 helpful votes
If you acknowledge since the beginning that you've booked a low-cost chain with a nice decor you will be fine, no deception. Just be aware that: - the room is arranged only every three days, or you have to request this specifically through the ipad and nobody tells you so - that you have to do your check-in and check-out, like a self-service in the supermarket. - the room is very small, the bed is stuck between three walls. - The bathroom setup is weird the shower is inside the WC only a curtain separates them - the sink is outside. Positive thing is that everything was very clean, because it is so aseptic that is very quickly arranged. All this at 25£/night with no breakfast.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martina Giuliano, Other at CitizenM London Bankside
Responded 6 days ago
Hello Blach84, We are not a traditional hotel and as such yes, we do things differently. As an ''Affordable Luxury'' hotel chain, we have different rooms and concept. The fact that we have kiosks to self check in and check out, smaller rooms and a scheduled cleaning service reflects what is for us the modern way of travelling, putting value on saving time in traditional procedures such as at the desk check in and check out and offering high-tech rooms. The rooms smaller since we thought of our living rooms as an extension of the room, offering inspiring design and comfortable furniture to relax, maybe with a cup of barista made cappuccino. I am happy to hear you empathize the excellent cleaning service, I will compliment our house keeping team. We understand we are different and not everyone's cup of tea however we are happy you stayed with us! Thank you for giving citizenM a try and safe travels, citizenMartina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
trevor b wrote a review Nov 2022
1 contribution
Check in was all via a screen and could have been self service although an ambassador helped. There was only one lift working which was not fixed by the 2nd day. Room was very modern with lighting which can be change colours in the room as well as control lights and blinds. Connect to the WiFi and stream content from your device to the TV
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sc0ttc51 wrote a review Nov 2022
1 contribution
Room was underwhelming - too much having to do everything on Ipad. Air Con not fit for purpose - room too warm - bad sleep. Breakfast poor - key components not available with no sign of being made available.
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Review collected in partnership with this hotel
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martina Giuliano, Other at CitizenM London Bankside
Responded 4 days ago
Hello Scott, Thanks for staying with us and for leaving review. I understand your point, we are a non traditional hotel, our rooms are smaller and controlled by the I-pad. We designed our hotels rooms around modern travelers that like a King size bed, rain shower and high tech control however, we also provide switchers and remote control for who's not a fan of it. We provide large and funky living rooms that work as an extension of the room as we like to create an homie atmosphere where our guests can work and relax. Since November we have added some items to our breakfast buffet to be able to satisfy different tastes and preferences, we now offer full English breakfast and continental breakfast with unlimited hot drinks all day long. We advert the possibility to request vegan, vegetarian and gluten free options too. I would be curious to know what you would suggest adding and I would be happy to consider it, please feel free to drop us a line and we will look into it. In the meantime, thank you so much for staying with us. Safe travels, citizenMartina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$143 - $305 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
192
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CITIZENM LONDON BANKSIDE $105 ($̶1̶8̶8̶) - Updated 2022 Prices & Hotel Reviews - England

Frequently Asked Questions about CitizenM London Bankside
Which popular attractions are close to CitizenM London Bankside?
Nearby attractions include Immersive Gamebox - Southbank (0.2 miles), Shakespeare's Globe Theatre (0.2 miles), and Millennium Bridge (0.3 miles).
What are some of the property amenities at CitizenM London Bankside?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at CitizenM London Bankside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CitizenM London Bankside?
Guests can enjoy a lounge, breakfast, and a snack bar during their stay.
Is parking available at CitizenM London Bankside?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to CitizenM London Bankside?
Conveniently located restaurants include Lord Clyde Southwark, Monmouth Coffee Company, and Honest Burgers - Borough.
Is CitizenM London Bankside located near the city center?
Yes, it is 1.0 miles away from the center of London.
Does CitizenM London Bankside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at CitizenM London Bankside?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to CitizenM London Bankside?
Many travelers enjoy visiting Churchill War Rooms (1.4 miles), Tower of London (1.0 miles), and Houses of Parliament (1.2 miles).
Is CitizenM London Bankside accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.