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Park Grand London Hyde Park

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#264 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Hyde Park
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1,830 Reviews from our TripAdvisor Community

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Showing 1,656: English reviews
Reviewed July 29, 2016 via mobile

I stayed in this hotel for 5 nights . I was very happy with my stay . Everything was perfect. Hotel is located near the padding ton station and Hyde park . Which is very convenient to get around in London . Room was small but very comfy bed and staff are extremely helpful . Sakar did every best of...

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Helpful?
1Thank Aiman M
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Aiman M , Thank you ever so much for taking the time to write such an incredible review of The Park Grand London Hyde Park . We are truly humbled by your compliments and it is to our delight to learn that we successfully provided such a memorable experience with highlights including our fantastic location in the very heart...

Reviewed July 27, 2016 via mobile

Ravi Dasondi and Ivan They helped me and my girlfriend find our Hotel when we got lost in the night of London. Really good people and outstanding service, very helpful. My girlfriend become scared and tired and these guys got her calm by ordering a taxi to our Hotel for free. Offered something to drink in the meentime we waited...

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Helpful?
1Thank Sebastian E
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Sebastian E , We thank you for writing a wonderful review on TripAdvisor following your experience with us at The Park Grand London Hyde Park Hotel . once again and we The entire team including Mr Ravi have received your compliments with much gratitude. This will certainly serve as a wonderful motivator for us all to continue striving for...

Reviewed July 26, 2016

What a disappointing surprise, when I entered my room on 1st Floor. Well, actually I shouldn't call it a room as it was small like a middle cabin on a container ship, although the bath room was exactly providing what's needed. Bad thing to me was, if you need to work, given space in this kind of room wasn't enough...

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1Thank StS0815
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear StS0815 , Thank you for taking the time to share your valuable insights with us at The Park Grand Hyde Park Hotel on TripAdvisor community . Whilst we are glad to hear that you enjoyed our excellent location in the very heart of London, we do regret to hear that we fell short of your expectations in regards to...

Reviewed July 25, 2016 via mobile

A shaftesbury group hotel again with the same excuses apparently. Based on my 100% failure rate with this group do not expect to actually stay in this hotel! As this is the best in the group im unlikely to be happy with what im paying for! Had to wait 15 minutes for a taxi to arrive to transport me to...

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Thank GrahamH1971
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear GrahamH1971 , Thank you for your review following your experience with us at The Park Grand London Hyde Park Hotel. It is with deep regret to read about your unsatisfactory experience you had with us and we can guarantee you that it is not reflective of the service that we have become renowned for. We appreciate all kinds of...

Nashville
Reviewed July 23, 2016 via mobile

We had a lovely stay in the Park Grand London Hyde Park Hotel. Everyone there was so hospitable. The breakfast was delicious and a great way to start the day. Our family room with two double beds worked great for our family of four with two teenagers. Great location as well. We would be happy to return.

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2Thank J T
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear J T , Thank you for choosing the hospitality of The Park Grand London Hyde Park Hotel and for sharing a wonderful feedback on TripAdvisor community. We are very glad that you had a terrific stay and that you enjoyed our brilliant location in the very heart of London as well as the warm service provided by our proud...

London, United Kingdom
Reviewed July 21, 2016 via mobile

Ravi Dasondi and Zain have been absolutely fantastic. I work in customer services and the level of service I received was world class. I arrived late and my booking had been cancelled due to my own fault as the card I used didn't have sufficient funds but that didnt faze Ravi and zain... wht a couple of stars.. I stay...

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1Thank azadshah
GurdeepsinghSENATOR, General Manager at Park Grand London Hyde Park, responded to this review

Dear Azadshah , We thank you so much for sharing this wonderful review following your recent visit to The Park Grand London Hyde Park Hotel . We are truly grateful for your recommendation and it serves as a wonderful reward to hear that our commitment to delivering a warm and professional service did not go unnoticed during your stay. The...

Falls Church, Virginia
Reviewed July 20, 2016 via mobile

Staff was pleasant and accommodating but the single room is tiny. Bathroom and shower are also really small. The water pressure was great! I was disappointed. Also an unusual thing is they charge the whole amount for the room up front and you have to call your travel agent if you want to adjust the length of your stay (even...

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Thank run4ace
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Run4ace , Thank you for taking your time to write a review on TripAdvisor community . It is to our greatest disappointment to read that your overall experience was directly affected by the oversights in your room and for this we want to extend our unreserved apologies. Be absolutely assured that , Park Grand London Hyde Park offers a...

Virginia
Reviewed July 20, 2016

Terrific location just three or so blocks from Paddington Station. Very professional staff with terrific customer service. They greeted us after a long trip from the U.S. with great courtesy and allowed us to check into our room several hours early and also stored our bags while we explored London. The breakfast is excellent, but can get crowded so you...

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2Thank s0sthenes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear S0sthenes , Thank you very much for taking the time to write a review on TripAdvisor following your recent stay with us at The Park Grand London Hyde Park Hotel . We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to...

Reviewed July 19, 2016 via mobile

I was recommended this hotel by my friend . I stayed here for 7 nights . I overall very happy with my stay . Can't complain anything. All staff are very friendly and especially Miss Adriana, Mr Sakar and Mr Lucian . I am so thankful that they helped me to buy my Samsung S7 from John lewis and they...

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1Thank MKPANDIOK M
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear MKPANDIOK M , Thank you very much for taking the time to share this wonderful feedback on TripAdvisor following your recent stay with us at The Park Grand London Hyde Park . It is truly rewarding for all of us to learn that our commitment to delivering a warm and professional service did not go unnoticed and this will...

Gosport, United Kingdom
Reviewed July 18, 2016

Stayed at this hotel with my daughter as we were going to BST . The hotel is ideally situated for this. On arrival we were told our room wasn't ready so we waited , we were offered a beverage whilst waiting and the staff were extremely apologetic. The reception staff told us our room was ready but on entering the...

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1Thank fuzznut
GurdeepsinghSENATOR, General Manager at Park Grand London Hyde Park, responded to this review

Dear fuzznut , Thank you for choosing The Park Grand London Hyde Park , and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $113 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
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Also Known As:
Park Grand London Hyde Park England
Hotel Style:
#196 Luxury Hotel in London
#218 Business Hotel in London
#253 Family Hotel in London
#350 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Grand London Hyde Park staff and other travelers.
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Questions? Get answers from Park Grand London Hyde Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No lift to top floor, floor 7, but good view over rooftops.”
 of 5 bubbles Alimrob, 3 weeks ago | Read review
“Do not take rooms in the basement.”
 of 5 bubbles kohlid, 4 weeks ago | Read review
“Book direct its cheaper”
 of 5 bubbles 112webbies, Jan 6, 2017 | Read review
“Single rooms seems to be in the basement, book a double if you can for single use.”
 of 5 bubbles 582annettec, Dec 26, 2016 | Read review
“Don't accept room 501”
 of 5 bubbles 920terrib, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question