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Holiday Inn London - Stratford City

#93 of 1,066 Hotels in London
Certificate of Excellence
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Holiday Inn London - Stratford City
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1,129 Reviews from our TripAdvisor Community

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Showing 1,012: English reviews
Folkestone, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Chose this hotel for my daughter and boyfriend to stay over for love box festival, I had mentioned when booking it was her birthday and had requested room with a view, staff were so welcoming and on arrival they gave her a card for her birthday plus drink vouchers, after they went to room, chocolates, strawberries and bottle of wine... More 

Helpful?
2 Thank dslkml
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear dslkml Thank you for your lovely review! We are delighted to hear that your daughter and her boyfriend enjoyed their stay with us whilst celebrating your daughter's birthday. We were very happy to help make it a little more special with the gifts that we sent up to her room! It is also great to hear that you find... More 

Norwich, United Kingdom
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last minute surprise stay for my partner as he'd surprised me with tickets to see secret cinemas Dirty Dancing experience nearby in Leyton. Having stayed before I knew it was nice, and has lots of lovely restaurants next to it but this visit was made even more special by the great service of the staff and a big shout out... More 

Helpful?
2 Thank holidaybuddy2010
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi holidaybuddy2010 We are over the moon to hear that you had a fabulous weekend whilst staying with us for your last minute surprise for your partner and that you received great service from our lovely Jonathan! We are also very happy to hear that you found the bed comfy and the breakfast lovely and that you took advantage of... More 

Colwyn bay
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent food, service very slow! Mizan, the restaurant supervisor, did his level best to cope with slow service from the kitchen and few waiting on staff. He made sure, however, that on Friday we were served as soon as possible so that we made it to the athletics on time. His good humour and personable manner made up for the... More 

Helpful?
Thank BrianAldred
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi BrianAldred Thank you for your review. We are delighted that you enjoyed your stay with us whilst here for the Anniversary Game last weekend and that you found the food excellent and that Mizan looked after you well with with good humour. We also love our location in the heart of Westfield and just a stones through from the... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I use the hotel bar quite a lot as i work in westfield and its a nice relaxing place if you want to get away from the shoppers . Visited on the 15th of july 2016 with my family for my daughters graduation dinner , even though we had not booked, staff was able to accomadate 6 of us no... More 

Helpful?
1 Thank Mystikalmehndi
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Mystikalmehndi What a lovely review, thank you so much! We are very happy to hear that you like to relax in our Stadium view bar after you finish work and due to this decided to come with your family for such a special occasion as your daughters graduation! We are delighted that you food was cooked to perfection and... More 

Rochdale, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the property 17 nights over the last 18 months. They have stopped all amenities for Spire Elite members so I stopped going there. Not even a bottle of water. So I have a choice and choose not to stay with mean hotels. There is lots of choice and they made it obvious they didn't need our... More 

Helpful?
Thank fhoyle
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi fhoyle Thank you for your room and feedback and for your loyalty as a IHG Spire Elite Member We do try and offer upgrades to our members when ever possible but unfortunately sometimes we do not have the availability. The decision was made to only provide the executive amenities in the executive rooms as this is following the IHG... More 

East Kilbride
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The down side to this hotel is finding it. The hotel is well located in a shopping centre and from one aspect that is great, its very near main line station and underground services, plus has good taxi and bus services nearby. it may have parking, i never used it, so cant say. the rooms are good, well cleaned and... More 

Helpful?
Thank JamesEastKilbride
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi JamesEastKilbride Thank you for your review We are very happy to hear that you enjoyed you stay with us and that you found the staff friendly and the full English and Continental breakfast superb. It is also lovely to hear that you liked our location in the heart of Westfield Shopping Centre with great transport infrastructure in and around... More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights as we wanted to be close to London but also Essex and it was perfect. The hotel is in the Westfield shopping centre, at first we worried the over night parking would be really expensive but it was only £6.50. The hotel has a gym and spa, rooms are spacious and modern. Very clean,... More 

Helpful?
Thank Laura D
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Laura D Thank you for your lovely 5 star review! We are delighted to hear that you enjoyed your weekend stay with us and that you found our location convenient. It is also lovely to hear that you found the rooms spacious and modern and that the hotel as a whole was very clean and the staff good. We... More 

Birmingham
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Had totally different experience this visit. Had a great stay. I still stay the rooms are quite basic but beautiful and clean. The breakfast has a varied selection of food to choose from. The Hotel offers room service for an extra £5.00 and food can be ordered after 11pm if you feel peckish. There is no free Wifi and network... More 

Helpful?
Thank Audree D
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Audree Thank you for your lovely review!! I am so happy to hear that your stay with us was a totally different experience from your previous stay and that you had a lovely stay and you will come back again! It certainly sounds like you have made the most of your stay, I hope you had a lot of... More 

Rochester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an overnight stay on Friday 15 July and could not fault this hotel. Our room was not quite ready, we only had a 10 minute wait, but they gave us a voucher for a free drink. The room had everything we needed and it was spotless. The bathroom was immaculate and not what you would expect in a budget... More 

Helpful?
Thank Janice T
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Janite T We are very pleased to hear that you enjoyed your stay with us last weekend and that the room had everything you needed and that it was immaculate. Our Housekeeping Team have very high standards, so it is always hear praise for their hard work! It is also lovely to hear that you enjoyed both your late... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on 9/7 with my husband. We attended wireless festival in Finsbury Park and checked into the hotel around 9:30pm. We had come to London for our 5th wedding anniversary celebrations. Room clean, spacious and a fab view of the 02 arena in the distance. Hotel was 30 second walk from where car was parked and we enjoyed he... More 

Helpful?
Thank Kesha A
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Kesha What a lovely review, thank you so much! It is so nice to hear that you had a wonderful stay so much that you can't wait to stay again, we feel really privileged that you chose to stay with us on such a special occasion and that you enjoyed your little present from us!!! It is nice to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Location: United Kingdom > England > London
Price Range: $110 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Holiday Inn London - Stratford City England
Hotel Style:
#33 Spa Hotel in London
#54 Family Hotel in London
#84 Luxury Hotel in London
#85 Business Hotel in London
#89 Best Value Hotel in London
#112 Romantic Hotel in London
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