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Holiday Inn London - West

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Holiday Inn London - West
Holiday Inn London - West
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358 Reviews from our TripAdvisor Community

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Showing 256: English reviews
cheshire england
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i have stayed many times at this hotel, and never been disappointed by the service. Lovely hotel staff very welcoming, and the restaurant worker,Sawbob from the restaurant,gives great customer service,and very conceheansouis worker. Well done to him.

Helpful?
1 Thank linda-anson
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Mrs. Linda-Anson, Thank you so much for sharing your vacation experience and positive feedback. We are very happy that you had a lovely vacation with us. We would also like to thank you for being our loyal repeater guest. For all our team it was pleasure to welcome you and provide you with our best service. We hope that... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for a concert at Wembley, staff were very helpful room was lovely & the location was fab, not far at all from Wembley stadium & only 20/30 mins from central London so ideal for everything would definitely stay here again

Helpful?
Thank Sarah S
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Mrs. Sarah S, Greetings from Holiday Inn London West Hotel! Thank you for taking the valuable time to share your experience on TripAdvisor. The entire team is pleased that you had such a fantastic holiday with us and found our staff so great! Your comments and feedback are appreciated and are extremely important to us. It was our pleasure... More 

Guernsey, United Kingdom
Level Contributor
169 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a smart newly decked out hotel and when we arrived incredibly busy. They had some conferenceson or something but guests kept comign and going so it was really bustling. The staff were really in the main very obliging and helpful right from the word go and they certainly did their best to look after us. The room was... More 

Helpful?
Thank aliasclint
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear aliasclint, Thank you so much for sharing your vacation experience and positive feedback. We are very happy that you had a lovely vacation with us. I am sorry to hear that we were not able to meet your expectations in regards to the breakfast experience. I will personally make sure to communicate your feedback with the required department and... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Staying in an executive room. The room was great and and the food in the restaurant lovely. Only improvement I could suggest would be usb charging points in rooms. The parking though can be an issue as the car park is small and first come first served.

Helpful?
Thank Rosie112013
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Ms. Rosie, Thank you for providing feedback from your stay. We appreciate your compliments regarding our Executive Rooms and the food we offer. I have to agree with you that our parking area is not as big as we wanted it to be, but please be informed that we also provide free parking outside our parking area only when... More 

El Paso, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotels in Central London can be very expensive. This hotel proved to be a very good option for our family stay in London. The hotel is reasonably priced and provides all the amenities needed for a joyful stay. Our rate included a hot breakfast which offered much variety and was delicious. The rooms are large, clean and comfortable. We also... More 

Helpful?
2 Thank TexasTrekker711
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear TexasTrekker711, We would like to express our gratitude for choosing our hotel for your valued vacation and for sharing your experience with us on the internet. It was our pleasure welcoming you and we hope we will have the opportunity to see you again in our Hotel. With best regards, Denis Nikolov Executive Assistant Manager More 

Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My company dbs placed us in this hotel as we are working down here for a few months and all I can say is the hotel is a real home from home due to the staff that are all superb and very friendly and are ready to help out with anything and everything we need. The rooms are always clean... More 

Helpful?
Thank Stevecl400
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Mr. Steve, Greetings from Holiday Inn London West Hotel! Thank you for taking the valuable time to share your experience on TripAdvisor. The entire team is pleased that you had such a fantastic holiday with us and found our staff so great! Your comments and feedback are appreciated and are extremely important to us. It was our pleasure to... More 

Eindhoven, The Netherlands
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable hotel on a depressive location. The hotel is close to the North Acton station, which takes you in about 30 min. travel to trafalgar. So you have to love the underground in order to travel to central London. The staff is doing a bear minimum and appear relucatant to help you.

Helpful?
Thank Maikel2014
IHGService, Guest Relations Manager at Holiday Inn London - West, responded to this review

Dear Maikel2014, Thank you for your feedback regarding your stay at Holiday Inn London West. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service. We will address this concern. We take all... More 

Reading, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

The worst hotel ever! Never again will we use this hotel. Booked 3 rooms, checked in 2 rooms earlier and the other later. Room was double booked. We were checked into a room that was already occupied. My husband was in shock at opening our room only to find it occupied by other people. On going to reception they simple... More 

Helpful?
Thank mudiwa33
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Mrs. Mudiwa, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the double booking issue, and taken the corrective actions with the... More 

Croydon, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I visit this hotel a lot as my company hold training sessions and exams there. Danut who assists with the business side of the hotel has always been extremely helpful, knowledgable and nothing is too much trouble for him. I would definitely recommend.

Helpful?
Thank Dianamjm
Sarah R, Front Office Manager at Holiday Inn London - West, responded to this review

Dear Dianamjm, Thank you so much for your review . I am pleased to hear you enjoy your visits with us. It's something our staff takes great pride in, so we value your feedback and differently will pass your feedback to Danuit. We hope you will visit us again. Kindest Regards Sarah, R Front Office Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

30 mins on Underground then a 10 mins walk made it a bit of a chore. Rooms were ok, Breakfast was pricey for what you got but it was a full English so really cannot complain. Staff were good apart form a young girl that had started who totally got it wrong when it came to the price of the... More 

Helpful?
Thank David L
Sarah R, Front Office Manager at Holiday Inn London - West, responded to this review

Dear David L, Thank you so much for your review of our hotel. I am pleased to hear you liked our rooms and the staff were pleasant. We value your feedback and will pass this to the team. We hope we get the opportunity to welcoming you in the near future. Kind Regards Sarah, R Front Office Manager More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn London-West. Discover a fantastic arrival experience at the Holiday Inn London - west with our new beautifully designed Open Lobby and stunning brand new Executive Rooms (including some with London skyline views). Our hotel is conveniently located between Heathrow Airport and the centre of London, with Park Royal, the largest business park in London, and Wembley Stadium just a few minutes' drive away. The shopping, business and entertainment areas of London are easily accessible by London Underground (North Acton tube station on Central Line is under five minute walk from the hotel). Book a room with us and you'll be guaranteeing a memorable stay experience. ... more   less 

Additional Information about Holiday Inn London - West

Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
Location: United Kingdom > England > London
Price Range: $98 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - West 3*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotwire, Odigeo, HotelTravel.com, Priceline, Hotels.com, Travelocity and Agoda so you can book your Holiday Inn London - West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Encore London West Hotel London
Ramada London
London Ramada
Holiday Inn London - West England
Hotel Style:
#231 Business Hotel in London
#370 Romantic Hotel in London
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