We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn London - West

Save
Traveler (211)
Room & Suite (208)
Dining (26)
Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
Offers from Holiday Inn London - West
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn London - West
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (821)
Filter reviews
617 results
Traveler rating
331
159
65
34
28
Traveler type
Time of year
LanguageEnglish
More languages
331
159
65
34
28
Show reviews that mention
All reviewsnorth acton tube stationcentral lineguest service managerexecutive rooms aremeeting roomtesco expresswembley stadiumduty managerchoose this hotelmain roadcomfortable stayrestaurant staffminute walkspecial thanksbus stopstandard roombreakfast was excellent
FilterEnglish
Updating list...
1 - 5 of 617 reviews
Reviewed yesterday via mobile

I stayed there with my boyfriend for three days. We had our anniversary, we found in our room a cake with wishes. I would like to thank all of them again for the amazing service, as all the staff was friendly and professional. We did...More

Thank Sofia A
Hotel's Favorite
Reviewed January 23, 2018 via mobile

Stayed here roughly every week in 2017, I’ll start with the bad points, the parking situation can be some what terrible, the hotel staff and management are in agreement with this but there’s nothing much they can do, so if possible try to get there...More

2  Thank DWF41
Response from sam f, Manager at Holiday Inn London - WestResponded January 26, 2018

Dear DWF41 , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and...More

Reviewed 4 days ago via mobile

We have been there with my friend for 5 days. The breakfast was really good, with many choices. The staff professional and friendly. The room was huge enough fot 2 people, clean and comfy bed. Defenitly I would stay there again when we visit London...More

Thank stathis k
Response from sam f, Guest Service Manager at Holiday Inn London - WestResponded 4 days ago

Dear Stathis K, Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and...More

Reviewed 5 days ago via mobile

Feiendly staff, tasty burger 😉 and good prices. A big thank you to Denis the operation manager who was more than happy to help us with few issues that we faced with our booking, he was polite and proffesional.More

Thank anna4gr
Response from sam f, Guest Service Manager at Holiday Inn London - WestResponded 4 days ago

Dear Anna4gr Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed...More

Reviewed 1 week ago

Myself, my husband and two boys (aged 5 and 2) stayed here for 3 nights during Easter break and could not recommend the hotel highly enough. The purpose of our trip was to bring our boys to Legoland, and also do some sightseeing in London....More

Thank Michelle982
Response from sam f, Manager at Holiday Inn London - WestResponded 6 days ago

Dear Michelle982 , Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Restaurant
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Things to do
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Details
Price range
$97 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#106 Best Value Hotel in London
#216 Luxury Hotel in London
#228 Business Hotel in London
#363 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$97 - $219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#106 Best Value Hotel in London
#216 Luxury Hotel in London
#228 Business Hotel in London
#363 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (211)
Room & Suite (208)
Dining (26)
Amenities (41)
Family and Play Areas (13)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
244reubend
January 22, 2018|
Answer
Response from NiallWGM | Property representative |
Hi 244reubend, Thank you for your question, Standard rooms have a triple glaze structure so in short yes the window can be opened but we would do so for you. Executive room windows can be self opened. All windows are on a... More
-1
Votes
maryjane m
January 9, 2018|
AnswerShow all 4 answers
Response from Robert S | Reviewed this property |
it takes around 28 mins by Tube, Take the Central Line at North Acton - change at Notting Hill Gate then take District Line getting off at Fulham Broadway.
1
Vote
York-cool-gang
November 28, 2017|
AnswerShow all 3 answers
Response from Tom M | Reviewed this property |
Yes good sized parking spaces usually available
0
Votes
Room Tips
"Good hotel to stay"
Read review
"Nice & modern hotel with the ultimate goal to make profit rather than customer satisfaction / offer a..."
Read review
"With the city view"
Read review
"Executive rooms are superb"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing