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Holiday Inn London - West

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Holiday Inn London - West
Holiday Inn London - West
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374 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Kingston-upon-Hull, England
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Was a tad worried been in London itself as first time driving into London but great location and easy to get to from the M1. Outstanding service from the staff. Breakfast and evening meals fantastic. Room clean and spacious however air con wasn't great and window opened onto main road, not great when temperature is over 20c outside during the... More 

Helpful?
Thank tiles83
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Holiday Inn for two nights. The rooms were very clean and luxurious. The breakfast was excelent and everything was fresh. The service was even better. All of the staff was very kind especially Ivaylo. Your hotel is lucky to have someone like him on your staff. We hope to come back someday.

Helpful?
2 Thank 00Valerie00
Glasgow, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Excellent location on the outskirts of London close to a Metro station and very handy for reaching the centre of the city. We have stayed here on a previous occasion for this reason. Comfortable, clean room. Good quality breakfast. Very helpful and charming staff .... Sandor, the waiter in charge at breakfast was very pleasant as was Mr Watter and... More 

Helpful?
Thank Margaret M
Preston, United Kingdom
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I regularly stay at this hotel with business as it's not too far from my office or the tube. The hotel is pretty modern and the decor is really nice, with wooden floors in the rooms and a strange wet room arrangement going on in the bathroom. There is a gym which you can use free of charge and has... More 

Helpful?
1 Thank Dan_Em_Lancs_UK
Salisbury, United Kingdom
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Generally very good. Nice spacious room, clean, comfortable bed, nice bathroom. Staff very polite and courteous. A little out of the way for London attractions so avoid if you want to be close to the action. Not bad prices for London. I would recommend.

Helpful?
Thank Sam C
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've found a good place to rest my bones after the intensive visit days through the wonderful London. Personnel kind and attentive, service is ok and rooms and bathrooms are tidy and clean. Wi-fi is slow and I haven't tried the cooking inside but they serve English breakfast inside dining room and Starbucks items at bar.

Helpful?
Thank Alessandro B
Manchester, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having normally stopped at the nearby Holiday Inn Express, I thought I'd treat myself and stop at the newly refurbished Holiday Inn, it's got to be a step up than the more lowly Express. Well, it's certainly very nice and the executive room I was in is very smart and has everything you could want; air conditioning, a safe, slippers... More 

Helpful?
1 Thank Malc B
Dublin, Ireland
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My partner and myself, we stayed in the hotel for 2 nights and really enjoyed our stay. The room choice: Executive (since price difference for 2 nights was +20£ from a regular double room) Bed was amazingly comfortable and the room fairly spacious. Also there is a minibar and a few complimentary items, + all the basics you would expect... More 

Helpful?
Thank Justin J
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Justin, Thank you so much for sharing your vacation experience and positive feedback. We are very happy that you had a lovely vacation with us. For all our team it was pleasure to welcome you and provide you with our best service. We hope that we can welcome you soon again in Holiday Inn London West Hotel. With best... More 

Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful new building, everything is crisp and clean Perfect location as the drive in was congestion free and it it a 10 min tube ride into central London with the station a two min walk from the hotel Tesco express around the corner. The room was huge and luxurious , however, only a shower. The noise of the traffic is... More 

Helpful?
2 Thank Jenny G
IHGService, Guest Relations Manager at Holiday Inn London - West, responded to this review

Dear Jenny G, Thank you for being our guest and for taking the time to share your comments. It is nice to hear that you appreciated our hotel's amenities and location. However, we regret to know that your stay would have been perfect had it not been with our staff service and for that, we offer our sincere apology. We... More 

Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here one night after thinking it would be better than staying at a heathrow hotel. This was an error. After being upgraded on the app to an executive room i was down graded again on arrival as staff tried to make the two rooms I'd booked for our family next to each other. They failed miserably and we were... More 

Helpful?
1 Thank Economicsguru
Denis N, Executive Assistant Manager at Holiday Inn London - West, responded to this review

Dear Economicsguru, I am very sorry that your experience was marred by the range of issues described; rest assured that on both a product front, as well as in service delivery, this is not representative of the level of experience we strive to provide here at Holiday Inn London West, and that internal follow up has been done on all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Holiday Inn London-West. Discover a fantastic arrival experience at the Holiday Inn London - west with our new beautifully designed Open Lobby and stunning brand new Executive Rooms (including some with London skyline views). Our hotel is conveniently located between Heathrow Airport and the centre of London, with Park Royal, the largest business park in London, and Wembley Stadium just a few minutes' drive away. The shopping, business and entertainment areas of London are easily accessible by London Underground (North Acton tube station on Central Line is under five minute walk from the hotel). Book a room with us and you'll be guaranteeing a memorable stay experience. ... more   less 

Additional Information about Holiday Inn London - West

Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
Location: United Kingdom > England > London
Price Range: $101 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London - West 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Ramada Encore London West Hotel London
Ramada London
London Ramada
Holiday Inn London - West England
Hotel Style:
#231 Business Hotel in London
#370 Romantic Hotel in London
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