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Holiday Inn London - West

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4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
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Holiday Inn London - West
Holiday Inn London - West
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278 Reviews from our TripAdvisor Community

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Rodenbach, Germany
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed New Year's Eve. The hotel is close the the tube and only a 15 minute tube ride into downtown London. Excellent food in the dinning room and an extensive free breakfast, best I've had in Europe. Friendly staff and spacious rooms. Nice bar and lobby area. We will stay again.

Helpful?
Thank drgaines
renef180
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I used to stay regularly at HI Express, Park Royal which is only about 500m away, as the location is really handy being so close to the North Acton underground station. But, a couple of years ago this Holiday Inn, which was previously a Ramada, opened, and it is a much better standard and, frequently costs no more than the... More 

Helpful?
1 Thank renef180
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a weekend break - can't fault it - the cleanest hotel I have ever stayed in, lovely staff, very quiet, fabulous executive room at a silly price with a view over London of all the sights and on the underground station on the door stop. 10 mins into centre of London - what more could you... More 

Helpful?
1 Thank northernwillie
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 2 nights during my biz trip to London in last January. The reason why I chose this hotel was because of the reasonable price much lower than those in Central London. But actually this hotel is quite close to Central London for it takes less than 20 minutes by Underground Central Line. It is... More 

Helpful?
2 Thank EuroKor
Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Excellent hotel - very friendly, engaging and attentive staff - a special mention for MD whose welcome in the restaurant helped me relax and allowed me to forget about the trials and tribulations of the working day. Recommended.

Helpful?
Thank Stephen H
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a wonderfull stay. We stayed there for a single night only, but my family and a couple of friends were greeted by a the kind reception staff, a lovely blond young woman and the gentleman by the name of Michael I think, who made a good offer for us to upgrade to an executive room. He explained everything slowly... More 

Helpful?
Thank T D
Singapore, Singapore
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Haven't stayed at Holiday Inn for quite a while as I frequent other hotel brands during my business trips and personal travels. It was also my first time at this hotel. While the pictures on the website seemed decent enough, there is a whole lot that you will not get to know of until you actually stay here. For starters,... More 

Helpful?
1 Thank Zefri_Alejandro
Usman A, Manager at Holiday Inn London - West, responded to this review

Dear Zefri_Alejandro, Thank you so much for taking the time to post a review about your recent stay. We are extremely sorry to hear our hotel did not live up your expectations in terms of staffing levels and furniture in the room. We value your comments and will share your feedback with the team and assure you necessary changes will... More 

Worcester
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Restaurant has very poor idea of service, food quality and presentation. I ordered what was described as steak and ale pie with buttery champ mash and garden peas with rich gravy. What I was served was a tasty but very average short crust pie. The rest of the plate contained a desert spoon of dry greyish mash, half a tablespoon... More 

Helpful?
Thank Bill M
Usman A, Manager at Holiday Inn London - West, responded to this review

Dear Bill M, Thank you for your valuable review and bringing this to our attention. We are sorry to hear about your recent experience and that hotel did not live up your expectations. We have noted down all your comments in regards to food quality, presentation and the quantity of food served and will share these with our team so... More 

2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a conveniently located hotel on the Central line. I have to stay at the hotel 3 nights per week due to work. ChrisSandra and Derrick are fantastic members of staff and make me feel welcome every time I stay. They are brilliant!

Helpful?
1 Thank Andy L
North Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed January 3, 2016 via mobile

Excellent facilities and staff especially Derrick on the bar an outstanding member of staff. Good location and easy for underground access, car park is a little expensive and limited amount of spaces. Lovely executive rooms and views of the city.

Helpful?
Thank jprahelly
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