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London Marriott Hotel West India Quay

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#173 of 1,072 Hotels in London
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London Marriott Hotel West India Quay
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1,874 Reviews from our TripAdvisor Community

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Showing 1,696: English reviews
Chicago, Illinois
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel could be a lot better than it is. It's in a great location in Canary Wharf where there are lots of shops and restaurants, all easily accessible by walking. But the hotel staff is very perfunctory. I had a problem with my room, also with the second room they gave me, until I finally got what I had... More 

Helpful?
1 Thank Tanya G
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I booked this hotel for my friends 40th birthday celebration. I emailed the hotel and was offered a room upgrade which I paid. When we got to the hotel at 12ish our room wasn't ready which was fine as we knew it wouldn't be. I paid for the room the upgrade and a £50 deposit. We went away and spent... More 

Helpful?
Thank Donna C
Bertrand_Dijoux_GM, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear valued guest, Thank you very much for taking the time to share your impressions following your stay at the London Marriott West India Quay. We are truly sorry to hear of your disappointing experience. I have sent you a separate email in order to discuss your feedback in greater details. My apologies for not meeting your expectations on this... More 

New York
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Let's first start off with the good stuff...great location if your work takes you to Canary Wharf and comfortable beds. That about sums it up. On the other hand, the front desk seems to take longer than normal to get you in a room, the rooms are dated and the bathtubs and showers borderline dangerous to use, there is confusion... More 

Helpful?
1 Thank Scotty2hottie
Bertrand_Dijoux_GM, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear valued guest, Thank you very much for taking the time to share your impressions following your stay at the London Marriott West India Quay. We are truly sorry to hear of your disappointing experience. I have sent you an email in order to discuss your feedback in greater details. My apologies for not meeting your expectations on this occasion.... More 

caerphilly
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel with the most curtious staff... Beautiful rooms and excellent food. We upgraded to a suite. Excellent move with breakfast which can not be missed. Such a huge choice in a very smart restaurant. We also booked the Manhatan restaurant for an evening me. The steaks were mouth watering and again the service second to none. Can't wait to... More 

Helpful?
Thank princessangel_11
Hong Kong, China
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Convenient location if working in Canary Warf area. Located in a very nice area with many amenities close by. Marriott as always providing consistent service - you know what you will get. The restaurant very nice for all 3 meals.

Helpful?
Thank Jorge S
1 review
5 of 5 stars Reviewed 1 week ago

Myself and family had afternoon tea on Saturday the 17.9.16. I must say the service was very good we served by a very friendly chap called Rui who was so attentive and very friendly which makes a refreshing change this days. The afternoon tea was really good quality and good value for money so would recommend.

Helpful?
Thank Vinigartits
Hastings, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a Saturday night in September. It was reasonably priced for the weekend, although it's more expensive during the week. The staff were very friendly and helpful. The room was nice, it was a reasonable size and the bed was huge and comfortable, but some of the furniture looked a little tired and our duvet cover had... More 

Helpful?
Thank Debbie_jd
West Chester, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent another business trip at the wharf and the Marriott is my choice hotel. Excellent location for any business on the Wharf. Easy access to shopping, restaurants and transportation, DLR or Canary Wharf Station. Accommodation, nice corner room ( 314) and i was next to the DLR and hardly heard it. One thing the AC was not as cold... More 

Helpful?
Thank kcross66
Brighton
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night with my son last Christmas. Really superb hotel -great service, wonderful room and in an excellent location. Highly recommended. We spent the afternoon and evening in Canary Wharf, having drinks and tapas in La Tasca and enjoying the Christmas lights.

Helpful?
1 Thank jancarballo01
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second stay and if anything better than the previous one. Rooms are well equipped and clean. There is a safe, iron and board and decent number of hangers. Unfortunately no trouser press. Bed was king size and comfortable. We were on the side over-looking DLR but noise was not an issue due to very good sound insulation..... More 

Helpful?
1 Thank skip2564
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Rising above the vibrant Canary Wharf district and its captivating array of international business, chic shops, restaurants, pubs and wine bars, our 5 star London hotel in Canary Wharf mirrors the best of the preferred hotels in London. Located 11 minutes from London City Airport and only 10 minutes away from Westfield Stratford City, Europe’s largest indoor shopping mall. This landmark Canary Wharf, London hotel offers an extraordinary blend of comfort and convenience that is in sync with its surroundings. Stylish guest rooms and suites have been smartly designed with work areas, high-speed wireless Internet, flat screen TV and laptop safe for extra security and comfort. To revive the body and soul, there's a state-of-the-art fitness suite with a sauna for relaxing after a long day. And for a relaxing repast, indulge in a classic steakhouse experience at Manhattan Grill. Our Canary Wharf, London hotel offers an ideal location with easy connections to ExCeL, The O2 & Stratford Olympic Park. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $134 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
London Marriott Hotel West India Quay England
Hotel Style:
#18 Green Hotel in London
#115 Romantic Hotel in London
#134 Luxury Hotel in London
#145 Family Hotel in London
#176 Business Hotel in London
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