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London Marriott Hotel West India Quay

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#180 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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London Marriott Hotel West India Quay
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1,967 Reviews from our TripAdvisor Community

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Showing 1,778: English reviews
Reviewed yesterday NEW

This a nice Marriott property right in the heart of Financial District/West India Quay area. I stayed here for 2 nights in November and was happy with the size of my room (Hotels in London generally have rooms which tend to be a tad bit smaller). They have a good fitness center if you like to stay active while travelling....

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Helpful?
Thank S R
Boston, Massachusetts
Reviewed 2 days ago NEW

Stayed here during Christmas while on vacation to london; the hotel is nice quiet and well located; short walk to the Canary Wharf tube stop and you can be at major attractions in matter of minutes; choice of food in the hotel was limited but there are plenty of restaurants close by; also a mall with food court. The hotel...

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Helpful?
Thank RadForLess
Harbin, China
Reviewed 4 days ago NEWvia mobile

Always had a great experience with Marriott. Use them for business trips throughtout the year, however this has really changed this afternoon. I was in Canary wharf area this afternoon with the misses, and wanted to find somewhere quiet to grab a bite to eat. The first thing that came up on my mind was an afternoon tea at your...

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Helpful?
Thank Xavier L
Bertrand_Dijoux_GM, Manager at London Marriott Hotel West India Quay, responded to this review

Dear Xavier L, Thank you very much for taking the time to provide us with your feedback. You have clearly not received the quality of food and service of which we pride ourselves. I have written you a direct message with my contact details to further discuss your feedback. Kind regards, Henning F&B Manager on behalf of Bertrand_Dijoux_GM

Greater London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Spent a lovely afternoon with friends enjoying an afternoon tea with unlimited bubbles (£30 a head!). Food was lovely, bubbles were topped up constantly and the staff very efficient and friendly. Highly recommend a visit there and will be going back!

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Thank Marky264321
Southampton, United Kingdom
Reviewed 4 days ago NEWvia mobile

Overall it was a really nice hotel. The £50 deposit thing (as mentioned in other reviews) wasn't explained when we booked and the receptionist didn't explain it very well either and we're still quite confused by it. The location is lovely and perfect for us as we were seeing something at the O2. Lots of restaurants right on your door...

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Thank kelsi25
Warsaw, Poland
Reviewed 6 days ago NEW

The hotel is very conveniently located in Canary Wharf and near the DLR station. Hotel staff is very nice and polite. Rooms are well equipped, but a bit old-fashioned - they definitely should be renovated. Hotel offers also an Executive Lounge with quite good selection of food and drinks, it is however very small ant it is hard to find...

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Thank Mariusz K
Hull
Reviewed 1 week ago NEWvia mobile

Excellent hotel in a very convenient location, I prefer to stay in Canary Wharf now as it's just as easy to get off at Kings Cross and catch the DLR or Jubilee line to the hotel, Canary Wharf offers great bars and restaurants as well as shopping and of course near the O2. From arriving hours before official check in...

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Thank Mark C
London, England, United Kingdom
Reviewed 1 week ago

I booked a breakfast for my my family and that was a perfect choice. We had a lovely time. Food was fantastic with very good section of choice. It was extremely busy -Sunday although very well handed. Very helpful and friendly staff. I was especially impressed with one of the staff members professional approach and a lovely smile, Zuzanna thank...

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Thank Anna D
UK
Reviewed 1 week ago

We stayed here early 2016 and didn't have a good experience. Anyway, we tried it again in between Christmas and New Year and had a good time. We stayed in a curve suite (upgraded as a good will gesture). The room could do with a refresh, especially the bathroom, but it was very spacious and comfortable and had great views...

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1Thank Louise J
Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

Went this weekend with my husband, (Xmas present from my son & his girlfriend) was just lovely... (Really helpful staff on main desk) checking in was quick & easy .. was upgraded to a larger room .. ( on joining the rewards scheme) also had free wifi.. was in room 502 on the 5'th floor, ( was kinda glad it...

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Helpful?
Thank GazzaX
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $137 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
London Marriott Hotel West India Quay England
Hotel Style:
#19 Green Hotel in London
#115 Romantic Hotel in London
#137 Luxury Hotel in London
#145 Family Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from London Marriott Hotel West India Quay staff and other travelers.
22 questions
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Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“601 is below the Executive Lounge and you can hear footsteps in the bedroom.”
 of 5 bubbles LouUK83, 1 week ago | Read review
“If you want a good room, try a different hotel!”
 of 5 bubbles KentHonestTraveller, 1 week ago | Read review
“Rooms with a canal/river view are quieter and better.”
 of 5 bubbles 696pritham, 2 weeks ago | Read review
“Always request a high floor bedroom if you like the views.”
 of 5 bubbles Leemarr_8, 4 weeks ago | Read review
“Higher room is better, executive room is worth the £!”
 of 5 bubbles 56olliet, 4 weeks ago | Read review
5 of 5
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