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London Marriott Hotel Canary Wharf

22 Hertsmere Road Canary Wharf, London E14 4ED England
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Guests1 room, 2 adults, 0 children
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Traveler (933)
Room & Suite (340)
Dining (60)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
London Marriott Hotel Canary Wharf is ideally situated in the heart of Canary Wharf in London, England. With its sleek, clean lines and its high-quality design, our luxury hotel provides the perfect setting for both business and leisure travellers. Stay in the newly refurbished, spacious rooms and suites that offer an array of technological features. Organise your next meeting with our experienced conference and events team in our convenient and flexible meeting spaces. Enjoy the G&Tea Lounge featuring over 180 types of gin or Manhattan Grill for our signature steak. Experience success and comfort at our London Docklands hotel and let the area’s fascinating history inspire you every day!
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Sauna
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Parking
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Banquet room
Meeting rooms
Fax / photocopying
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Laptop safe
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
River View
Languages Spoken
English, French, Spanish, Dutch and 3 more
Hotel links
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Hotel deals
2,547Reviews53Q+A100Room tips
Traveler rating
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Popular mentions
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My first trip to the Marriott Canary Wharf, was back in February. I was looking for a hotel for my family, to stay during their visit to the UK in June. For their visit, I wanted to stay in Marriott Canary Wharf, my families chose the Moxy because of the numbers and overall cost. For my trip with my partner, I chose to stay at the Canary Wharf Marriott, and it did not disappoint. We arrived at the Marriott quite late in the day from the train ride from beautiful North Yorkshire. Once again, we were given a fantastic suite with great views of the wharf. The staff on the desk and the lounge were just as wonderful and helpful as they were during the last visit. I like the Canary Wharf area because it is the financial district and it becomes quite quiet on the weekend. It's lovely to be in the city and not feel crowded; it is as if you have the entire place to yourself. I really prefer staying at Canary Wharf because it puts me in a fantastic location, but away from the tourists and the crowds of London. Also, you have the DLR and tube for travel to anywhere you may want to visit in the city.
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Response from Fanny_Hanisch, Guest Relations Manager at London Marriott Hotel Canary Wharf
Responded 2 days ago
Dear Phill N. We are extremely pleased to read the feedback about your last stay with us. Thank you so much for taking the time to share your experience at the London Marriott Hotel Canary Wharf. We do hope to have the chance to welcome you back and create some more positive memories. Sincerely, Vera Oliveira Guest Services Manager On behalf of_Fanny Hanisch
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As can be seen from my profile, we regularly stay at Marriott Canary Wharf, which is our hotel of choice n London, and has been for many years. Why? Because we are always treated as individuals. We are always looked after extremely well. Although we have seen changes of key staff over the years, the current staff always make us feel special. We particularly love the Executive Lounge (special mention of Ramune and Hamid); the excellent breakfast in the restaurant; very acceptable light meals in the G&T Bar; the always helpful concierge staff (special mention James); and of course, the Senior Guest Services Manager, Fanny, who cannot be praised highly enough. We will be back again next year, having already booked.
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Response from Fanny_Hanisch, Guest Relations Manager at London Marriott Hotel Canary Wharf
Responded 2 days ago
Dear TommoNorfolk. Thank you so much for your awesome review. It makes extremely proud to read feedback as yours! Rest assured that I will pass on your nice words to the team, in particular Ramune, Hamid, Fanny and James in order to continue to inspire them to do a brilliant hosting! We look forward to welcome you back in Canary Wharf. Best wishes Vera Guest Services Manager On behalf of _Fanny Hanisch
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We chose this hotel because we were attending an event at the O2 arena. On the map, it looked close enough to walk, but in reality, because of the various canals and tunnels, walking there wasn't an option. The Marriott hotel itself was OK. We reserved 2 executive suites (£££ and only 1 per floor), and since we knew we were going to be arriving at noon, we informed the hotel to this fact and requested check-in as early as possible. One of the suites was ready after 3pm but the other wasn't ready until after 8pm ! And even though they knew how many people were travelling, they didn't make up the pull out sofas. This took 2 calls to housekeeping to get resolved. The suites themselves were a good size, very comfortable king bed, luxuriously large bath towels, and all the usual amenities including a Nespresso coffee machine. The view was not very pleasant,though. You can see the cityscape in the distance, but the immediate view is air conditioner fans and the tracks for the Tube. The executive lounge has drinks 24 hours a day and food/snacks during normal operating hours. It gets quite busy in the evenings when hot foods are served. And since it is on the smallish side, seating can be a challenge. The morning all-you-can-eat breakfast on the ground floor restaurant is average. The redeeming points are the cooked-to-order omelettes and the fresh baked cookies (these get snapped up quickly!). And depending on the time you arrive, there can be a queue for a table. Bottom line for us is if you don't absolutely need to be in the Canary Wharf area, there are better hotels elsewhere.
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Response from Fanny_Hanisch, Guest Relations Manager at London Marriott Hotel Canary Wharf
Responded 1 week ago
Dear LivinLargeIntl, many thanks for your constructive feedback which we will use to improve our services. Should you stay with us again, please feel free to reach out directly to ensure you are being well looked after. Sincerely, Fanny Hanisch Senior Guest Experience Manager
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Hotel itself is very nice just dont use the room phone cost me 68pounds for 2 1min calls .mgmt terrible the trainee at desk gave us all wrong information about our stay.its a good hotel further out then the tourist attraction. The front desk is a mess so make sure you watch your bill.
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Response from Fanny_Hanisch, Guest Relations Manager at London Marriott Hotel Canary Wharf
Responded 1 week ago
Dear Reginald M, I was very sorry to hear about your unsatisfactory stay with us. Our telephone rates are in line with the competitive market but I do understand your frustration. I will contact you via a private message to discuss this further. Sincerely, Fanny Hanisch Senior Guest Experience Manager
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The Marriott at Canary Wharf is a wonderful choice for a short stay in London. All the luxury amenities and right on the DLR, you will feel well looked after and well connected. The afternoon tea in the G&T Bar is very good. Bottomless bubbles, sandwiches, scones and cakes make it a wonderful experience! Antonio our waiter looked after us, our glasses never stayed empty for long! Perfect.
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PRICE RANGE
$167 - $587 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london marriott west india quay hotel london, marriott london
FORMERLY KNOWN AS
London Marriott West India Quay
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
301
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