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London Marriott Hotel Canary Wharf

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22 Hertsmere Road Canary Wharf, London E14 4ED England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (973)
Room & Suite (382)
Dining (70)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from London Marriott Hotel Canary Wharf
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#256 of 1,163 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
London Marriott Hotel Canary Wharf is ideally situated in the heart of Canary Wharf in London, United Kingdom. With its sleek, clean lines and its high-quality design, our luxury hotel provides the perfect setting for both business and leisure travellers. Stay in the newly refurbished, spacious rooms and suites that offer an array of technological features. Organise your next meeting with our experienced conference and events team in our convenient and flexible meeting spaces. Enjoy the G&Tea Lounge featuring over 180 types of gin or Manhattan Grill for our signature steak. Experience success and comfort at our London Docklands hotel and let the area’s fascinating history inspire you every day!
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Full view
Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
24-hour security
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kid-friendly buffet
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English, French, Spanish, Dutch and 3 more
Hotel links
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2619Reviews59Q+A100Room tips
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Popular mentions
Lawrence R wrote a review Apr 2021
Rotterdam, The Netherlands83 contributions17 helpful votes
Despite the old fashioned interior and unacceptably poor SD TV this place is great. Close to center of London, many restaurants and supermarkets. View at night is beautiful! My only real complaint would be the very noticeable rumbling of the underground passing by, starting at 5 in the morning. Staff are friendly and very attentive.
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Date of stay: April 2021Trip type: Traveled on business
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Jan2412 wrote a review Dec 2020
Orpington, United Kingdom156 contributions104 helpful votes
We have stayed at several marriott hotel including this one in the past; it seemed to lack the little extras. , Only enough milk for 1 cup of coffee or tea no biscuit just silly thing really and the walls are quite thin as we could hear our next door neighbours tv very late at night
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Bertrand Dijoux, General Manager at London Marriott Hotel Canary Wharf
Responded Dec 13, 2020
Dear Jan2412, Thank you for your time to provide us with your feedback about your recent stay with us. We were disappointed to hear about your unpleasant experience. Please rest assured that items, as milk, tea, coffee or biscuits are always available upon request. I am truly sorry if you were not informed about that upon check in. We sincerely hope to have an opportunity to gain back your trust and welcome you back in the future. Kindest regards, Vera Oliveira Senior Guest Experience Manager
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Nigel R wrote a review Oct 2020
surrey, United Kingdom22 contributions43 helpful votes
Enjoyable 2 night stay Got upgraded to exec room Friendly staff Very clean & covid regulations adhered to Only gripe is we were told by the receptionist that there was an offer of 20% off drinks in the bar..but twice we had to get them to change the bill & the excuse was 'sorry I forgot'.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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webcatcher wrote a review Oct 2020
bournemouth168 contributions95 helpful votes
My husband and I have stayed at this hotel many times over the years, we return time and time again as we love the exceptional customer service from arrival through to departure. We stay in lot’s of hotels and eat out in a lot of different restaurants, there is plenty to choose from however, we return time and time again to this hotel so this in itself speaks volumes. A very nice welcome from Miguel on reception, who explained all the new procedures, Covid-proofing was good, the tables were all spaced out they had sanitisers everywhere and all the door locks and lifts had been converted to wireless so there was no need to touch anything. All the staff were wearing masks, we were very happy to see guests being reminded to put their masks on whilst moving around the hotel. We felt safe knowing that this hotel was following all the current guidelines to keep both the staff and customers as safe as possible. It was also very nice seeing the Managers so hands on and getting very involved and regardless of the mask wearing and restrictions, there was a very happy relaxed atmosphere throughout the hotel. Our room and en-suite bathroom had everything we needed, we had lovely Quayside views. The food in the hotel was amazing cooked fresh to order by Mr Chef, who served delicious pancakes. The executive level menu is good and varied now served in a relaxed area on the ground floor. We were more than happy after a long day shopping, to spend time relaxing in this area with nibbles and drinks all served at our table by the friendly bar staff, all of whom were genuinely pleased to see us each evening. They were kept busy but they still found the time to take great care of us and the other guests. Mike in the bar really did stand out, he has amazing customer service skills and makes guests feel welcomed and relaxed this truly touched us as it just seemed so personal and kind. We were more than happy to spend time to chat with all of the staff who were very friendly in the Executive lounge bar/restaurant. Moesio in the Restaurant, again a super star with great customer service skills, he welcomed us for breakfast each morning with a great smile and could not do enough for all the guests who walked in to be looked after. Miguel on reception who greeted us on arrival kept popping in to make sure we were being looked after, he really is a great person to work at the Marriott. A huge thank to Debosri who organised our stay and made this incredibly special for our daughters birthday. Its wonderful to have such a dedicated team who make all the guests feel welcomed and relaxed which makes us want to return time and time again. We have travelled and stayed in numerous hotels throughout the country but the staff at this hotel are incredible, simply the best we have ever encountered. We would definitely recommend this hotel to everyone and hope to return ourselves once again in November this year.
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Date of stay: October 2020
Rooms
Cleanliness
Service
2 Helpful votes
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2Sweeties wrote a review Oct 2020
Hertfordshire, United Kingdom812 contributions144 helpful votes
+1
Stayed a Saturday night there, as we had pre-booked a while ago to cheer someone on for the London Marathon. The signage, sanitisation, clear barriers, one way routes, and social distancing for covid procedures is excellent. Check in was a breeze. A really nice, comfortable room. We had a view over Canary Wharf and the water at West India Quay. Extremely clean, with a very large tv. Only thing we could have done with was tea/coffee/kettle in the room, but there is an adequate machine on the ground floor reception, and this provided some good quality morning coffee's for us, which didn't take long to fetch in the lift. We enjoyed a time at the G&Tea Lounge, where drinks were served to our table in a very professional, courteous manner. Likewise the breakfast at the Manhattan Grill was excellent in quality and service, with everything done to enhance social distancing and hand contact through visors and signage, with separate access areas for drinks, cereals/pastries/fruit, and hot cooked to order food. A very enjoyable stay. I wish the hotel well in these difficult times.
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Date of stay: October 2020
Location
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2 Helpful votes
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PRICE RANGE
$165 - $390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london marriott west india quay hotel london, marriott london
FORMERLY KNOWN AS
London Marriott West India Quay
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
301
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Frequently Asked Questions about London Marriott Hotel Canary Wharf
Which popular attractions are close to London Marriott Hotel Canary Wharf?
Nearby attractions include Museum of London Docklands (0.1 miles), Canary Wharf (0.3 miles), and Everyman Cinemas (0.1 miles).
What are some of the property amenities at London Marriott Hotel Canary Wharf?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at London Marriott Hotel Canary Wharf?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at London Marriott Hotel Canary Wharf?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Marriott Hotel Canary Wharf?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to London Marriott Hotel Canary Wharf?
Conveniently located restaurants include Amerigo Vespucci, ROKA Canary Wharf, and Manhattan Grill.
Are there opportunities to exercise at London Marriott Hotel Canary Wharf?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at London Marriott Hotel Canary Wharf?
Yes, dry cleaning and laundry service are offered to guests.
Does London Marriott Hotel Canary Wharf offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at London Marriott Hotel Canary Wharf?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Dutch, and Romanian.
Are there any historical sites close to London Marriott Hotel Canary Wharf?
Many travelers enjoy visiting Churchill War Rooms (4.7 miles), Tower of London (2.4 miles), and Houses of Parliament (4.5 miles).