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DoubleTree by Hilton Hotel London - Chelsea

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Traveler (366)
Room & Suite (238)
Dining (65)
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About

#172 of 1,170 hotels in London
Location
4.2
Cleanliness
4.4
Service
4.5
Value
4.3
Travelers' Choice
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. The hotel is located a one minute walk from Imperial Wharf station on the London Overground.. We have recently added to our offering with the introduction of Cré, our new cocktail bar and coffee lounge. The Ethos of Cré represents our love for nature, respect for the planet and a celebration of togetherness. The name (Irish for earth) is drawn from our planet and what it gives us, including natural resources. Grounded by a promise of carefully sourced, fresh British inspired small dishes and lovingly crafted cocktails for social get togethers
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
24-hour security
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Concierge
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Italian

Location

Imperial Road, Fulham Imperial Wharf, London SW6 2GA England
DoubleTree by Hilton Hotel London - Chelsea
4.5
4.5 of 5 bubbles2,291 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The DoubleTree by Hilton Hotel London - Chelsea receives a mix of feedback regarding value, with some guests finding it reasonable and others questioning the cost-quality ratio. The amenities, including comfortable rooms and excellent service, are often lauded, although minor issues are sometimes mentioned. Its location is generally appreciated for being close to transport and attractions, despite occasional concerns. The friendly and attentive staff are frequently commended, as is the hotel's cleanliness and modern atmosphere, though there are occasional remarks about room comfort and cleanliness.
Location
Convenient
Atmosphere
Welcoming
Rooms
Modern
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory
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2291Reviews131Q+A100Room tips
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Popular mentions
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ShahNawaz A wrote a review Feb 26
4 contributions
Neha at the front counter was absolutely wonderful. Neha made our stay really exceptional. Great customer service. Stay in Doubletree was beyond expectations. Keep up the great work! We hope to come back here again. Overall great stay and room was really clean.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Natalia F wrote a review Jul 2023
Chernivtsi, Ukraine2 contributions
Hotel's Favorite
Stayed here this weekend and was astonished by the lobby of the hotel - it looked so amazing, beautiful decoration of the walls, showing ancient pictures of London, I recognised Chelsea Flower Show and St. Paul’s cathedral, St.James’s Park and Kew Gardens that are located in the area so close to the hotel! I was very impressed by the lobby of the hotel, a pleasant atmosphere with an updated interior, as well as fresh flowers bouquet at the reception - everything creates the atmosphere of comfort and home. We were pleasantly surprised by the reception staff - they carefully offered their help, quickly and successfully checked us in, in general Bani made a positive impression during check-in - she told us the information we were interested in, professionally conducted the check-in, was polite and proactive. The room was spotlessly clean, the staff of the housekeeping department was at the highest level!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded Jul 5, 2023
Dear Natalia F, Thank you ever so much for taking the time to post on your review - great to hear that you had such a wonderful stay with us and that you loved our lobby so much - we have just completed a refresh of the reception so great to hear that you were so impressed with it. Great to also hear that Bani was so helpful - she will be delighted to hear that she made such a positive and lasting impression. We hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M T wrote a review Feb 25
1 contribution
Thanks to Neha everything went well. That was our first time in London and she helped us with our questions. The room and the bathroom were clean and the bed was very comfortable. The hotel is a few minutes away from a bus station and the neighborhood is quite.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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shah n wrote a review Feb 24
1 contribution
During my stay at the hotel, Neha, the receptionist, went above and beyond with her exceptional assistance. Not only was she incredibly helpful throughout my visit, but she also ensured the safety of my brand new shoes, which I had misplaced in the lobby. I am truly grateful for her attentiveness and care.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Claire M wrote a review Feb 20
1 contribution
Great stay - travel issues had me stressed and the reception team in particular a wonderful lady called Neha was a god send after a long journey and looked after me so well. Would be delighted to come Back again. Room was very clean and the brekkie lovely
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Aleksandar N wrote a review Feb 20
1 contribution
We were celebrating my girlfriend’s birthday and the staff took great care to make it a special day: flowers and chocolate in the bed, welcome drinks and even a room upgrade. Location is also very calm and nice. Thanks to the staff Revemth and Neha for making the stay special!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Zhongqing H wrote a review Feb 18
1 contribution
Good service,confortable living condition,clean especially thanks for the receptionist Tommylee help me find my bag back which I lost in the taxi.beautiful surroundings,a beautiful park nearby,You can take a walk after dinner.wonderful experience
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig McNair, Other at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear zhongqingh, Thank you for sharing your 5 star review. It is great to see that you really enjoyed the hotel and surrounding area. Also great to understand that Tommylee helped you with his service. Hope to see you again soon,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shaw L wrote a review Feb 18
Chengdu1 contribution
The room is clean, the location is quite convenient as it is next to a subway station and a market. On the day we arrived, a staff named Neha helped us a lot, she explained everything we need to know very carefully. I think it is very kind of her. Neha always makes us feel comfortable with a gentle smile. I will recommend this hotel to my friend and family.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig McNair, Other at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear Shaw L, Thank you for sharing your 5 star experience. It is great to read your feedback for Neha, and that she left a lasting impression. Happy to hear you will recommend us to your friends and family, we look forward to welcoming them.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eloise S wrote a review Feb 18
1 contribution
The customer service was brilliant throughout our stay, in particular Neha who gave us a warm welcome and cookies on our arrival. The bathroom light in our room wasn’t working so we were kindly upgraded to another room however, unfortunately we were disappointed that the new room smelt of cigarettes which was masked with room spray in front of us. On a whole the hotel is in a great location in close proximity to imperial wharf station and would go back to stay.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Craig McNair, Other at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear eloises199, Thanks for taking the time to share your experience. Sorry to understand that you faced some inconveniences, but I am glad that Neha and the team helped to turn that around for you. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hiltondevotee wrote a review Feb 17
Greensboro, North Carolina2 contributions
Excellent hotel, convenient to the Overground, central London. Hotel front desk staff, and particularly Tommy Lee, went above and beyond in helping me arrange a business meeting. Front desk staff very attentive to guests' needs. Restaurant staff also very accommodating in my need for a business meeting during the afternoon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Craig McNair, Other at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear Hiltondevotee, It sounds like you really enjoyed the hotel and the facilities. Really pleased to see that all of the team and particularly Tommy Lee made it a great experience. Hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$151 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn chelsea hotel london, jurys hotel chelsea, jurys hotel london
FORMERLY KNOWN AS
Jurys Inn London Chelsea
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
172
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL LONDON - CHELSEA $176 ($̶2̶0̶3̶) - Updated 2024 Prices & Reviews - England

Frequently Asked Questions about DoubleTree by Hilton Hotel London - Chelsea
Which popular attractions are close to DoubleTree by Hilton Hotel London - Chelsea?
Nearby attractions include Gambado (0.02 miles), Design Centre (0.3 miles), and Queen's Market (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel London - Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel London - Chelsea?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel London - Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel London - Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London - Chelsea?
Conveniently located restaurants include Lots Road Pub and Dining Room, Yamal Alsham, and Waterside Bar & Restaurant.
Are any cleaning services offered at DoubleTree by Hilton Hotel London - Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel London - Chelsea?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to DoubleTree by Hilton Hotel London - Chelsea?
Many travelers enjoy visiting Houses of Parliament (3.1 miles), Churchill War Rooms (3.0 miles), and Westminster Abbey (3.0 miles).
Is DoubleTree by Hilton Hotel London - Chelsea accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.