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DoubleTree by Hilton Hotel London - Chelsea

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Traveler (165)
Room & Suite (168)
Dining (46)
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Overview
  • Excellent57%
  • Very good33%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“imperial wharf”(129 reviews)
“kings road”(71 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel London - Chelsea
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Reviews (1,662)
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1,436 results
Traveler rating
805
459
127
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21
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LanguageEnglish
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805
459
127
24
21
Show reviews that mention
All reviewsimperial wharfoverground stationkings roaddouble treewarm cookiesclapham junctionwest bromptontesco expressgreat hotelon arrivalminute walkdistrict linequiet locationgood sizetransport linksbus stopcomfortable rooms
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1 - 5 of 1,436 reviews
Reviewed yesterday

We checked in after midnight and we called beforehand to make sure, we will be able to check in. The friendly lady from the reservations department told us that our booking ( Two rooms, one room for 3 people and one for two ) will...More

Thank Rockely
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded today

Dear Rockely, Thank you for taking the time out of your day to post on your review of your recent stay with us here in Chelsea. I am very sorry to hear that you had encountered such an issue with your room allocation upon arrival....More

Hotel's Favorite
Reviewed February 14, 2018

We stayed here for three nights. I thought the price we paid was really good value. The room was comfortable and spacious enough. The breakfast was really good with a large variety of foods including pancakes and waffles. The service was very good and staff...More

2  Thank Graham N
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded February 14, 2018

Dear Graham N, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a great stay and that you also felt we offered...More

Reviewed 3 days ago via mobile

My 2nd visit and definitely not my last.service excellence from assistant mngr Mr Castilla to breakfast staff Akeel.We had a hicup which Mr Castilla rectified immediately and professionally.Excellent👍More

1  Thank Ahmed M
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 2 days ago

Dear Ahmed M, Thank you for taking the time to post on your review of your most recent stay with us here in Chelsea - great to see that you chose to stay with us once again. It is wonderful to see that you experience...More

Reviewed 5 days ago

Excellent hotel in close proximity to the overground station and the lovely area of Chelsea. Hotel very clean and room both spacious, clean and well maintained. Staff also excellent all helpful and friendly - hope to be back again!More

1  Thank GR1UK
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 2 days ago

Dear GR1UK, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to hear that you had such a wonderful stay and that you found the room so clean...More

Reviewed 5 days ago via mobile

.....So in preparing for a meeting/ ceremony I reserved a booking to stay at the DoubleTree in Chelsea. I have stayed in a DoubleTree before and this one was up to my expectations. The staff were polite and welcoming. I had a room on the...More

1  Thank shahidmuhammad
Response from DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - ChelseaResponded 2 days ago

Dear shahidmuhammad, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am very happy to hear that you had such a great stay and that we lived up to your expectations. Great to...More

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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
$138 - $279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#140 Luxury Hotel in London
#153 Business Hotel in London
#222 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
$138 - $279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#140 Luxury Hotel in London
#153 Business Hotel in London
#222 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveler (165)
Room & Suite (168)
Dining (46)
Pool & Beach (1)
Amenities (1)
Questions & Answers
Ask a question
ROBERT s
April 8, 2018|
AnswerShow all 3 answers
Response from DTChelseaMgmt | Property representative |
Dear ROBERT s, Thank you for getting in touch with regards to your query on car parking. We do not have a car park onsite but there are two local car parks that we advise our guests to use. The first one is Imperial Wharf... More
0
Votes
decMayo
March 6, 2018|
Answer
Response from DTChelseaMgmt | Property representative |
Dear decMayo, Thank you for getting in contact with your question. We do not have a car park onsite but there are two car parks within a 2 minute walk from the hotel - these are Imperial Wharf Car Park (which works similar... More
2
Votes
Mali P
March 2, 2018|
AnswerShow all 5 answers
Response from DTChelseaMgmt | Property representative |
Dear Mali P, Thank you for getting in contact with your question in regards to access to and from Heathrow. There are many options when it comes to getting to and from Heathrow which I will note to you here. The fastest way... More
0
Votes
Room Tips
"Higher floors are quieter but no views to speak of from anywhere."
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"I like rooms towards the street for the sunset. All are quiet"
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"Away from the elevator,"
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"Check in online offers you a choice of room"
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