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DoubleTree by Hilton Hotel London - Chelsea

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Imperial Road, Fulham Imperial Wharf, London SW6 2GA England
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Traveler (272)
Room & Suite (241)
Dining (55)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel London - Chelsea
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#321 of 1,195 hotels in London
Location
4.2
Cleanliness
4.5
Service
4.5
Value
4.2
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. The hotel is located a one minute walk from Imperial Wharf station on the London Overground.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Banquet room
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Hungarian and 3 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
14Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
2090Reviews129Q+A100Room tips
Traveler rating
  • 1,113
  • 670
  • 199
  • 61
  • 47
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Most Recent
KendeMalamu wrote a review Sep 2022
Brussels, Belgium108 contributions44 helpful votes
The rooms at the back face a courtyard with no view. But they are quiet. Had difficulty with the parking but Cherine sorted it out. She is very good, also managed to organise connecting rooms for us, great attention to detail. Leban was also helpful. Great breakfast even if individually ordered omelettes took a while. The bathroom extractor fan did not work. I mentioned it, hopefully it gets fixed.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Parking height is 2.05m, about GBP45 per 24 hours
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear KendeMalamu, Thank you ever so much for taking the time to post on your review - wonderufl to see that you had such a great stay and found the rooms so comfortable and quiet. Great to also hear that the team were so helpful, especially Cherine and Libaan - they will be delighted to hear that they made such a positive and lasting impression. We hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathy H wrote a review Jul 2021
Brighton, United Kingdom209 contributions83 helpful votes
Hotel's Favorite
I stayed here for four nights while my daughter attended a nearby camp at Chelsea Academy. The hotel ticked all the boxes for us - comfy beds; lovely buffet breakfast; brilliant staff (Anthony, the Irish chap, deserves a special mention as he was there every day and always so cheerful and helpful); and good location. Nothing was too much trouble for the team - we had a minor problem with our bathroom light which they attended to immediately. There was some building work happening outside of the hotel but it wasn't particularly disruptive. Only thing which wasn't great was the room service pizza - a little soggy. I'd stay again.
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded Aug 12, 2021
Dear BrightonBelle1975, Thank you ever so much for taking the time to post on your review of your recent stay here with us. Delighted to see that you had such a wonderful stay with us and that the team were so great We hope to see you back with us here in Chelsea when you are next back in the area Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sayem H wrote a review Sep 2022
1 contribution1 helpful vote
It was a excellent stay, Great location, station is close by and very central, lots of varieties for breakfast. Friendly staff, Rafid was very helpful. Rooms space was good and overall services. Will come back again.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 1 week ago
Dear Sayem, Thank you ever so much for taking the time to post on your review - wonderful to hear that you had such an excellent stay and that the team made sure that you had everything you needed and that Rafid was especially helpful. The team and I hope to see you back with us in the very near future Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AmandaG24 wrote a review Sep 2022
Essex48 contributions49 helpful votes
Excellent customer service made our stay. Nothing was too much trouble for the staff and they made my nine year old daughter very welcome. Room was of a high standard and breakfast good value. Highly recommended. Very close to train station which was great.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Room on first floor are newly renovated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 2 weeks ago
Dear AmandaG, Thank you ever so much for taking the time to post on your review - great to see that you had such a fantastic stay with your family and that the team made sure that your daughter had such a memorable stay! To see that you would recommend us to others is truly amazing - we hope to see you back with us in the very near future. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edcon2000 wrote a review Sep 2022
Amherstburg, Canada59 contributions43 helpful votes
Newly renovated hotel in Chelsea at Imperial wharf, This hotel is located about 15-20 drive to the major attractions in London and approximately 45 minute drive from the airport. We arrived from airport many hours prior to check-in time. Front desk staff were great and accommodated us early and with an upgraded room. King room was very nicely appointed, modern and very clean. Room was on the smaller size but was very comfortable for two. The bed was very comfortable as were the 4 king-sized, down-filled pillows. Aside from the on-site amenities, there are several great restaurants within walking distace and there is a Tesco (express super-market) across the street. Overall a very pleasant stay at a reasonable price. A definite recommend.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 3 weeks ago
Dear edcon2000, Thank you ever so much for taking the time to post on your review - great to see that you had such a fantastic experience and that the team managed to get you checked in early. Wonderful to also hear that you found the rooms so clean and comfortable as well as location also working so well for you. The team and I hope to see you back with us when you are next back in London. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Duane H wrote a review Sep 2022
1 contribution1 helpful vote
Fantastic location, 2 minute walk from nearest train station and only minutes from city centre London. Staff were very accommodating and polite, from check in to breakfast to the bar at night they were excellent. Super choice of food at breakfast, nice bar menu and reasonably priced for the location. I will definitely be returning in the near future.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 3 weeks ago
Dear dibley1983, Thank you for taking the time to post on your review of your recent visit to us here in Chelsea. Great to see that you had such a wonderful stay and that the team made sure that you had everything that you needed throughout your stay. To see that you would return again in the future is fantastic - with this in mind we hope to see you back with us in the very near future. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JCP00 wrote a review Aug 2022
Birmingham, United Kingdom2 contributions1 helpful vote
The staff were extremely friendly, and accommodated all our needs. The hotel is clean and modern and breakfast was lovely. Not much to do around the location but overground train right next door to get around London easily.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 3 weeks ago
Dear JCP00, Thank you for taking the time to post on your review of your recent visit to us. I am really happy to here that you had found the service provided by the team so great as well the room being clean and breakfast also hitting the spot. The team and I hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beth C wrote a review Aug 2022
38 contributions17 helpful votes
Super location, just round the corner from Imperial Wharf on the overground line. Super friendly and efficient check in from Terri on reception. Spacious, clean and tidy room, very quiet. Forgot my plug for my phone charger, but they has USB ports in the room. Great selection at breakfast, we loved the pancake machine!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded 3 weeks ago
Dear bethcP1291LC, Thank you ever so much for taking the time to post on your review of your recent stay here with us. Wonderful to see that our location worked so well - having Imperial Wharf station around the corner does make travel into and around the city super easy. Great to also hear that the team were so great, especially Terri. She will be so happy to hear that she made such a difference! The team and I hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nic wrote a review Aug 2022
Thornbury, United Kingdom1 contribution1 helpful vote
Myself and my 2 children stayed here for 2 nights. It was a great for my childrens birthdays, which I advised the hotel of. They so kindly provided balloons and cakes in the room which the children were very excited about. The staff were really helpful and kind, the room was clean and a good size for the 3 of us. Highly recommend staying here.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Excellent location for transport-rail, boat or bus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded Aug 18, 2022
Dear guest Thank you ever so much for taking the time to post on your review of your stay with us for your childrens birthdays. Delighted to see that the team really went the extra mile and make for such a great impression and surprised the kids. We hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
UZI11918 wrote a review Aug 2022
3 contributions1 helpful vote
It was our 1st stayed in double tree Chelsea, we couldn’t fault anything. It was a great stay. Special thanks to Rafid, who was very helpful and professional. Also we had lots of choices at breakfast, throughly enjoyed.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Anthony Barrett, General Manager at DoubleTree by Hilton Hotel London - Chelsea
Responded Aug 18, 2022
Dear guest Thank you so much for taking the time to post on your review - great to see that you had such a lovely visit on this your first visit. Wonderful to see that you had everything that you needed as well as breakfast hitting the spot too. I will be sure to pass on your comments to Rafid - he will be super proud to know that he made such a difference We hope to see you back with us when you are next back in the area. Kindest regards Anthony Barrett General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$154 - $265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn chelsea hotel london, jurys hotel chelsea, jurys hotel london
FORMERLY KNOWN AS
Jurys Inn London Chelsea
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
172
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Frequently Asked Questions about DoubleTree by Hilton Hotel London - Chelsea
Which popular attractions are close to DoubleTree by Hilton Hotel London - Chelsea?
Nearby attractions include Gambado (0.02 miles), Design Centre (0.3 miles), and Queen's Market (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel London - Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel London - Chelsea?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel London - Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel London - Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel London - Chelsea?
Conveniently located restaurants include Lots Road Pub and Dining Room, Yamal Alsham, and The Sands End.
Are any cleaning services offered at DoubleTree by Hilton Hotel London - Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel London - Chelsea offer any business services?
Yes, guests have access to a business center and a banquet room during their stay.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel London - Chelsea?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, Romanian, and Hungarian.
Are there any historical sites close to DoubleTree by Hilton Hotel London - Chelsea?
Many travelers enjoy visiting Churchill War Rooms (3.0 miles), Houses of Parliament (3.1 miles), and Westminster Abbey (3.0 miles).
Is DoubleTree by Hilton Hotel London - Chelsea accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.