Premier Inn London Docklands (Excel) hotel
2,567 reviews
#203 of 1,157 Hotels in London
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London Docklands 2 Festoon Way Royal Victoria Dock, London E16 1JP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (85)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn London Docklands (Excel) hotel
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#203 of 1,157 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Ideally located next to the Excel Centre, only 40 minutes to Central London by public transport, 20 minutes from the O2 Arena by public transport and 20 minutes by car. London City Airport is just 1 mile away. Conveniently located for Prince Regent DLR station. Our London Docklands (Excel) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes.
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Room & Suite (85)85
Full view
Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Kids stay free
Highchairs available
Meeting rooms
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Vending machine
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / closet
Clothes rack
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
54Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
Contact
London Docklands 2 Festoon Way Royal Victoria Dock, London E16 1JP England
Getting there
Royal AlbertDLR7 min
Pontoon DockDLR10 min
Rental CarsSee rental cars from $29/day
2,567Reviews75Q+A100Room tips
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Popular mentions
Was comfy enough but when i went to go to bed, the curtains wouldn't close so i had the choice of call someone up when i was all ready to sleep or just accept it. I chose the latter. Mentioned it to staff in the morning and was moved room.
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Date of stay: January 2021Trip type: Traveled on business
Helpful
Response from Whitbread Hotels and Restaurants, Other at Premier Inn London Docklands (Excel) hotel
Responded 2 days ago
Hello there, thanks for taking the time to share your review. Whilst we're happy you stayed with us and you found the bed comfortable, we're sorry you couldn't close the curtains. We're glad the team then offered a room transfer, however we can imagine this initial issue left you feeling let down and this certainly isn't how we want our guests to feel. Just so you know, we've now passed your comments to the hotel management team to see what improvements can be made going forward. We wouldn't want standards like these to continue so the curtains in the rooms will be inspected to ensure any issues are rectified. We hope this doesn't make you think twice about returning so please have confidence this isn't our usual standard and your comments will be picked up. Thanks again for getting in touch and we hope to see you again soon. Ricky
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Hotel's Favorite
Stayed here recently on a mid-week night with my 2 young kids. Never really stayed in a bad Prem Inn and pretty much know what to expect in terms of room/restaurant etc and all was good here. Bonus that the parking was free. The place is also 5 mins walk from the nearby DLR station so easy to get into London. Best thing was the service from the staff who were faultlessly polite and happy to change things around a bit so we could have a room facing the DLR line (watching the trains can entertain my kids for hours). All in all a good stay at a good price (Prem Inns seem really affordable at the moment) so thumbs up from us!
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Date of stay: September 2020
Location
Cleanliness
Service
1 Helpful vote
Helpful
Excellent value, have stayed here many times over the last couple of months and cannot fault the staff, friendly and helpful. Rooms are comfortable and its nice they have a bath, beds are the best, always sleep well here. Good tv, wifi and tea and coffee stuff.. Had some evening dinners which have been really nice and the cooked breakfast is top notch and cooked to order. Will recommend and a big thank you to all the staff.
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Date of stay: October 2020
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Stayed for 2 nights as I had an appointment in london, everything looked very clean in the room, no problems with anything, asked at reception for extra pillows and was given them, asked how to get somewhere and was given a map. Would stay again.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Experience as good as expected from all pi. Have never stayed in a bad one. First time at this one and was not disappointed. Pi have nailed the market from cleanliness to polite and helpful staff. Definitely my hotel chain of choice.
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Date of stay: October 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
$40 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn london docklands (excel) hotel london
LOCATION
United KingdomEnglandLondonDocklands / Canary Wharf / Isle of Dogs
NUMBER OF ROOMS
206
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Claim Your Listing Frequently Asked Questions about Premier Inn London Docklands (Excel) hotel
Which popular attractions are close to Premier Inn London Docklands (Excel) hotel?
Nearby attractions include Brick Lane Music Hall (0.4 miles), Locked In A Room (0.5 miles), and Thames Barrier Park (0.5 miles).
What are some of the property amenities at Premier Inn London Docklands (Excel) hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Premier Inn London Docklands (Excel) hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn London Docklands (Excel) hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn London Docklands (Excel) hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Premier Inn London Docklands (Excel) hotel?
Conveniently located restaurants include La Barrique Wine Bar & Pizzeria, Tapa Tapa, and Custom House Pub.
Are there any historical sites close to Premier Inn London Docklands (Excel) hotel?
Many travelers enjoy visiting Tower of London (4.9 miles), Old Royal Naval College (2.6 miles), and Cutty Sark (2.7 miles).
Is Premier Inn London Docklands (Excel) hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.