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The Zetter Hotel

Hotels.com$144*
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#102 of 1,063 Hotels in London
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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The Zetter Hotel
The Zetter Hotel
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872 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Ashington, United Kingdom
Reviewed February 12, 2017

I stayed here last week for a business trip and it was perfect. Great decor, really comfortable bed, free tea and more importantly proper cappuccino on the landing (I can't stand instant coffee in the room) and a lovely monsoon shower. The staff gave great customer service. I will certainly stay here again.

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Helpful?
Thank samodwyer
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for sharing your review, it was a pleasure to read, and I am delighted that you enjoyed our new coffee machines, and our fantastic rain dance showers, also that the staff provided great customer service, i have passed your lovely comments on to all We look forward to welcoming you back very soon.

New York City, New York
Reviewed January 31, 2017

This is a really nice hotel in central London, a long ride from Heathrow airport but close to many places. Rooms are on the small side, but were modern, well appointed and clean, sleep quality was really good. Staff was really friendly and breakfast at the restaurant was really good, although not included. Bathroom was also on the very small...

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1Thank DCoro
Angela E, General Manager at The Zetter Hotel, responded to this review

Many Thanks for sharing your review, it is great to read about your great stay with us, i have passed your lovely comments on to all of the staff, who are also delighted that you enjoyed your time with us, we really look forward to seeing you on your return.

London
Reviewed January 29, 2017

I didn't stay at the hotel but I did eat brunch here today at the restaurant (which I can't find a listing for on TA - hence the review under the hotel). When I looked at the menu I was surprised to find there was not even one Vegetarian main dish - and for pescatarians, even the fish dish had...

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Helpful?
Thank Acustomer2
Angela E, General Manager at The Zetter Hotel, responded to this review

Many thanks for sharing your review. I am very disappointed to read your review, as we have had a vegetarian Risotto on the menu, and our chef is more than happy to serve any of our guests an alternative vegetarian option, or indeed anyone with any special dietary requirements, I am sorry if this was not pointed out to you...

Reviewed January 28, 2017 via mobile

Stayed here for 2 nights on a central London business trip. Staff were friendly, and excellent location 3 mins walk from Farringdon Station & 10 mins from Holborn. Would benefit from a kettle in the room.

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Helpful?
Thank The-Midlander
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for your review., it was a pleasure having you as a guest. We do have kettles available on request for the rooms, I am sorry if you were not made aware of this. We look forward to welcoming you back very soon.

Bristol
Reviewed January 15, 2017 via mobile

The welcome was warm and friendly. The room was well presented, spotlessly clean with nice touches like a hot water bottle. There were many choices of free tea and coffee. The hotel was not noisy at all. The cocktail bar linked to the hotel had a sophisticated but not snobby atmosphere. The cocktails were unusual and tasty. The only downside...

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Helpful?
Thank BristolTeacher
Angela E, General Manager at The Zetter Hotel, responded to this review

Many Thanks for sharing your review, I have shared this with the entire team, it was a pleasure to read. I am glad that as well as enjoying the Hotel, you also enjoyed the Cocktail bar. I have noted your comments about the mattress, and this should not be the case, as our mattresses are all rather new, however I...

Reviewed January 15, 2017 via mobile

I booked a night away for my husband and I and chose the Zetter based on recommendations from friends. I wanted to stay somewhere quirky with some personality and not in the thick of the West End. The Zetter was the perfect option, it's proximity to the tube made getting out quick and easy but actually we could have happily...

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Helpful?
Thank Hannah H
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou Hannah for sharing your review, it has been a pleasure to read, and I have shared it with the entire team. I am delighted that you found the staff to be friendly also room to be cosy and that you also you enjoyed swapping the continental breakfast for the cooked option. We look forward to seeing you again soon,...

Saint-Cloud, France
Reviewed January 2, 2017

Very nice and comfortable rooms, quiet hotel, perfect service, excellent breakfast... We enjoyed our stay in London during the holiday season! The Zetter is definitely a perfect place for a few days in town!

Review collected in partnership with this hotel
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Helpful?
Thank Edouard V
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you Edouard V for your lovely review, we are delighted that you enjoyed your stay with us during the holiday season, and we look forward to your next stay with us. Many Thanks!

Greater London, United Kingdom
Reviewed January 1, 2017 via mobile

We stayed at The Zetter for New Year's Eve and found it very pleasant. Staff very friendly but would have been good to advise us of the pantry on the 3rd floor for tea/coffee etc as we only discovered this by chance in the morning! Breakfast was excellent but, along with drinks, on the pricey side! Your customer service and...

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Helpful?
Thank MICHAEL B
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you Michael for sharing your review, and we are pleased that you had a pleasant stay with us. I am sorry that you were not informed about the pantry on your floor, as all guests are normally informed of this on check in, so my apologies for this. We do have a breakfast option that includes bottomless tea or...

London
Reviewed December 27, 2016 via mobile

Got to keep this below the 999 word limit as I find when I'm really really happy about something, I'm prone to waffle.....I travel a lot for work, to the point where the old initial joy of "jetting" out to a far flung place, has long been replaced by the crushing reality of trying to live life out of a...

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Helpful?
2Thank Bon Bon M
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for submitting such a wonderful review, as you said you do not often do this so we are honoured that you reviewed us. It is a real pleasure to read feedback of this nature, it is what we all strive for, so we are delighted to read your lovely comments, which I have passed on to my entire team....

Reviewed December 24, 2016

Had a very enjoyable stay. Very friendly staff in Christmas jumpers! Room on top floor had a really nice terrace. The food and restaurant were great also. The hotel is in a quiet location but very convenient for travelling by bus or tube around London.

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Helpful?
Thank Catherine M
Angela E, General Manager at The Zetter Hotel, responded to this review

Many Thanks for your response, it is great that you found our staff to be friendly, and our restaurant to be great, and also that you appreciated the fabulous Christmas jumpers!! We look forward to your return! My Best Regards

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06/11/2017 06/12/2017
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Staying in Clerkenwell

Neighborhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Zetter Hotel has 59 bedrooms including 7 rooftop studios all with a private outdoor terrace. Located in fashionable Clerkenwell, the hotel is a perfect destination for those looking for hotels with style, comfort and bags of personality. Built by eco-conscious hoteliers, the hotel uses energy-saving technology and eco-friendly materials wherever possible. This approach also includes water pumped from the hotel's own 1500-foot bore-hole beneath the building which not only helps make the building self sustaining but also supplies The Zetter's bottled spring water that is served in the restaurant and rooms. The hotel is home to the celebrated Bistrot Bruno Loubet and next door is award-winning Cocktail Lounge at sister hotel The Zetter Townhouse, an exciting collaboration between The Zetter, chef Bruno Loubet and the creators of 69 Colebrooke Row. The neighbourhood boasts of superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. Explore the surroundings on Brompton bicycles which guests can hire from the hotel free of charge. ... more   less 

Additional Information about The Zetter Hotel

Address: 86-88 Clerkenwell Road, London EC1M 5RJ, England
Location: United Kingdom > England > London > Clerkenwell
Price Range: $181 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Zetter Hotel 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London
The Zetter Hotel London, England
Hotel Style:
#77 Business Hotel in London
#90 Luxury Hotel in London
#113 Romantic Hotel in London
#131 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from The Zetter Hotel staff and other travelers.
4 questions
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Questions? Get answers from The Zetter Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure location of rooms make a difference for restful night, the area is quiet at night.”
RealTraveler2016, 1 week ago | Read review
“look out for special offers on their website”
Penny-Newton, 3 weeks ago | Read review
“I guess rooms on upper floors are quieter; try and get one with a view over Clerkenwell Rd to The Shard...”
  • Mini Bar
neilgeaves, Mar 8, 2017 | Read review
“Quiet room on the 2nd floor”
samodwyer, Feb 12, 2017 | Read review
“The room we stayed was on the top floor with a terrace and view of the Shard.”
E8981NYcatherinem, Dec 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$144* /night
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Prices are for 1 room, 2 adults
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