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The Zetter Hotel

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#139 of 1,072 Hotels in London
Certificate of Excellence
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The Zetter Hotel
The Zetter Hotel
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812 Reviews from our TripAdvisor Community

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Showing 770: English reviews
Watford, United Kingdom
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here as a couple for one night and thoroughly enjoyed ourselves. The staff are exceptionally helpful and friendly. It was refreshing to see all the staff looking happy and willing to talk to their customers. This was the same at the reception desk and the bar. Our room was perfect, beautifully clean and a comfy bed. We had... More 

Helpful?
Thank Heather A
Angela E, General Manager at The Zetter Hotel, responded to this review

I would like to thank you for sharing your review with us, We are delighted to read that you had such a great experience, which we have passed on to our entire team. We are also delighted that you also experienced our Townhouse, and hopefully next time you will have time to sample the food! We look forward to welcoming... More 

Worcestershire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned here in August 2016. My husband used this hotel regularly when he worked in London but we have been overseas for 12 months. We were welcomed back by Fabio as though we were only there the week before. Such excellent customer service - and he also upgraded us to a rooftop/balcony room. Always immaculately clean rooms (I am... More 

Helpful?
Thank CleanTrainers
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for sharing such a lovely review, we are delighted that you received such a warm welcome back, we do pride ourselves on our excellent customer service. We are pleased that you enjoyed your upgrade, and that you found the rooms to be immaculate. I have passed your review on to all of our staff who are also delighted,... More 

bristol
Level Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We (four of us) were looking for an evening meal one Sunday evening when we came across this restaurant . Staff were quite amazing . The total bill was more than we had planned but we felt it was well wort the money. Good ambiance .

Helpful?
Thank kenhart
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou so much for sharing your review,we are delighted that you enjoyed your sunday night and we hope that you will return soon, and maybe try the Hotel and Townhouse too! Many Thanks More 

Wombourne, United Kingdom
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst visiting our son. Very friendly and helpful staff. Nice rooms, modern and clean. Bathrooms excellent, great shower. well stocked tray of drinks snacks etc. Free coffee / Tea available 24/7 on the landing. Nice coffee. Water and apples also available. Well positioned close to Underground and many good restaurants nearby. Well placed to explore all of central... More 

Helpful?
Thank nigelwelch
Angela E, General Manager at The Zetter Hotel, responded to this review

Many Thanks for taking the time to share your review. We are pleased that you enjoyed your time with us, and you found the facilities and the amenities to your liking, we are constantly looking at ways to improve and change our offering. We are indeed in a privileged location, with many good restaurants nearby and are delighted that you... More 

East Hampton, New York
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 16, 2016

The Zetter Hotel is composed of two separate - and not at all equal - properties. The hotel itself was cereated out of an old factory. Most of its rooms are ultra modern, and sonmewhat cold in feeling. The bar/dining areas are warmer but offer a rather limited menu, xcept at breakfst when the full English breakfast is a ereal... More 

Helpful?
Thank plr2013
Angela E, General Manager at The Zetter Hotel, responded to this review

Many Thanks for sharing your review. You are right, the hotel is an old warehouse, once housing the Zetter Pools! We are constantly changing a few details in the rooms, to keep the décor bright and exciting. The Townhouse is also a great Hotel, and has a story behind it, and is indeed very different to the Hotel, and so... More 

Heswall, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 15, 2016 via mobile

We visit London regularly but this is our first visit to this hotel. What a lovely place! Superior room was spacious enough, comfy bed and a clean and modern feel to the room. Hotel and bar staff were very helpful throughout our stay. Walking distance to Euston if that takes your fancy (less than 2 miles) and walking distance in... More 

Helpful?
Thank Graham K
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for sharing your review, it is great that you found our rooms to be spacious, often in London this is not the case! I am delighted that the staff were helpful, and that your room had a modern feel to it, and was clean, we do pride ourselves on our very high standards. We look forward to welcoming... More 

Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2016

Stayed at the Zetter for four (4) nights on holiday with family. Perfect location, with great restaurants/pubs out the front door and easy access to multiple lines on the Underground. Staff were exceptionally friendly and helpful throughout our stay, definitely above and beyond the expected norm. The architectural design of the hotel is interesting, high quality/cleanliness, and great attention to... More 

Helpful?
Thank Tom B
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for taking the time to share your lovely review. I am pleased that you enjoyed your time with us, and that you identified that the Zetter offers great value. Our staff are exceptional, and are looking forward to welcoming you back very soon. My Best Regards More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 13, 2016 via mobile

I am here regularly since around 3 years and it is always a good place to be. Nice location close to Holborn and walking distance from Smithfield market. The hotel has a quiet backyard and half of the rooms face it. So you can enjoy a quiet night in the heart of London and even open the windows if you... More 

Helpful?
Thank olaf-schmitz
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for posting such a positive review. We are pleased to hear that you had a great time, and you enjoyed the location, we are very lucky that although we are in London, we do occupy a quiet square that is away from the hustle and bustle of London. Also I am glad you experienced the Townhouse, as you say... More 

UK
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 10, 2016

Stayed here recently over a weekend with family. The hotel is in an excellent location. It is modern and clean and the staff were friendly and welcoming. They made a fuss of our grandson aged 18 months. The rooms were adequate but not spacious but then this is London. We had linking rooms and this was useful for baby sitting.... More 

Helpful?
Thank retiredlancslad
Angela E, General Manager at The Zetter Hotel, responded to this review

Thank you for taking the time to write about your recent stay with us. I am pleased to hear that you were so happy with the location and even happier that the team looked after you so well. Making our guests feel welcome and relaxed is our absolute priority and the team will be delighted to hear your kind words... More 

Suffolk
Level Contributor
143 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed August 7, 2016

I reviewed this hotel back in 2014 and said how perfect it was, all the things I liked about it then, I still like now. The rooms are lovely, and very well thought out. The location is brilliant, and all the furnishings in the rooms are top quality, and it really shows, right down to the REN products, and fantastic... More 

Helpful?
Thank annesleySuffolk
Angela E, General Manager at The Zetter Hotel, responded to this review

Thankyou for sharing your review again, we are delighted that you chose to come back to The Zetter Hotel. We are pleased that you enjoyed the location, and the industral feel to the Hotel, also that you enjoyed the products that we have in the rooms, we do carefully choose them, based on the feedback that we receive from our... More 

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Staying in Clerkenwell

Neighborhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Zetter Hotel has 59 bedrooms including 7 rooftop studios all with a private outdoor terrace. Located in fashionable Clerkenwell, the hotel is a perfect destination for those looking for hotels with style, comfort and bags of personality. Built by eco-conscious hoteliers, the hotel uses energy-saving technology and eco-friendly materials wherever possible. This approach also includes water pumped from the hotel's own 1500-foot bore-hole beneath the building which not only helps make the building self sustaining but also supplies The Zetter's bottled spring water that is served in the restaurant and rooms. The hotel is home to the celebrated Bistrot Bruno Loubet and next door is award-winning Cocktail Lounge at sister hotel The Zetter Townhouse, an exciting collaboration between The Zetter, chef Bruno Loubet and the creators of 69 Colebrooke Row. The neighbourhood boasts of superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. Explore the surroundings on Brompton bicycles which guests can hire from the hotel free of charge. ... more   less 

Additional Information about The Zetter Hotel

Address: 86-88 Clerkenwell Road, London EC1M 5RJ, England
Location: United Kingdom > England > London > Clerkenwell
Price Range: $219 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Zetter Hotel 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London
The Zetter Hotel London, England
Hotel Style:
#77 Business Hotel in London
#113 Romantic Hotel in London
#114 Luxury Hotel in London
#131 Family Hotel in London
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