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60 Hyde Park Gate, London SW7 5BB England
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Free cancellation until 07/09/22
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Traveler (347)
360
Panoramas (25)
Room & Suite (289)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#83 of 1,203 in London
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
The Baglioni Hotel London is situated in the heart of London, the cosmopolitan city par excellence, opposite Hyde Park with an enchanting view of Kensington Gardens and Palace. The hotel is situated a short distance from historic and cultural places of interest and the shops and watering holes that animate the city’s nightlife; the Royal Albert Hall, Harrods and Knightsbridge are all nearby. The entirely Italian hospitality and luxury services offered such as the Spa, fitness centre, chauffeur-driven car and personal butler will make your stay in London truly unforgettable.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Wifi
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Minibar
Flatscreen TV
Bidet
Bath / shower
Private balcony
Room service
Sofa
Wardrobe / closet
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Green
Languages Spoken
English, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
1106Reviews17Q+A100Room tips
Traveler rating
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  • 165
  • 60
  • 12
  • 17
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Popular mentions
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Most Recent
Sarah S wrote a review Jun 22
Steamboat Springs, Colorado42 contributions32 helpful votes
I was in London to visit my daughter who is studying abroad there this summer. I found this hotel through my AmEx benefits, then looked it up on trip advisor b/c I had never heard of it. I basically booked it based on the reviews on Trip Advisor, and, let me assure you, that they are spot on!!!!! This little gem was such a find!!! The location is perfect!!!! I loved being right next to Hyde park (which is HUGE) and in the nice neighborhood. It is a busy area but feels much less so than the other popular areas like the Piccadilly Circus area. What truly sets this hotel apart from others is the genuine, kind and amazing staff!!!! I was there for 6 days and every person that I encountered could not have been more kind and helpful to me! Upon arrival to London, my driver was late b/c of a strike and traffic was crazy that day. Both the driver and the hotel called me several times — they were so mortified that I had to wait!!! I did not mind, I get it — in big cities these things happen. Then at my arrival to the hotel, the concierge, Donato, apologized again and they discounted my bill — without me asking. Who does that these days? Also at check in, I heard people discussing the Royal Ascot race. I LOVE horse racing and I did not realize that the race was still going on while I was there. I asked Donato to see if he could possibly get two tickets for my daughter and me. (That is a really big ask 😳— two days prior to the ending weekend of the races!!!!!). He found them and we had amazing seating as well!!! He also arranged our perfect transportation - of course!!! The Ascot was truly the highlight of our trip. I asked for the sweet driver, Goran, that had picked me up from the airport — and insisted on buying me a tea b/c of being late! Goran made sure we went to the Ascot in style (since we are Americans - we were definitely going in blind!!!😂) — he had us in a Range Rover. He dropped us off and waited on us all day until after the races were done. Every staff member at this hotel was like Donato and Goran — just went out of their way to make my stay amazing! I would 100 percent recommend this little gem and I will most certainly be back!!!! My daughter is thinking of going to grad school now in London b/c she is enjoying it so much! If that is the case then I Hotel Baglioni may become my second home for a bit—- and know that I would be well taken care of!!!😍
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Date of stay: June 2022Trip type: Traveled
Room Tip: Try not to fly in on the days of the strikes - traffic is bad all over the city on those days. I...
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 3 days ago
Dear Sarah, Thank you for taking the time to share such a thoughtful review on TripAdvisor following your stay at the Baglioni Hotel London. We are delighted to read that your stay exceeded your expectations and that you felt completely at home! I believe that this is a very special hotel, with a truly great Team, which I can see you have appreciated. Donato and Goran, in particular, were so thrilled to be singled out for their skills and professionalism and very much look forward to welcoming you back to the Baglioni Hotel London, as we all do. Kind regards, Lorenzo Soleri General Manager
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Luke H wrote a review Jun 20
United Kingdom1 contribution
I would like to say I don’t write many, if any reviews (this might be only my second review ever) but I felt compelled to talk about our experience. We stayed here with my wife on 10/11th June 2022 having been referred by amex concierge and escaped our 5 children. We stayed in room 409 for two nights an executive junior suite and paid an average of £850 a night plus service charge, so hopefully this sets a reasonable expectation Things to note (wish i’d have taken pictures of these but didnt) - [ ] paint peeling around door frames (they had been painted black) along with the floor - [ ] cracked plaster around some of plug sockets - [ ] water stain above shower - [ ] cracker plaster around light figment in shower ceiling, not a great place for steam to go not sure if safe either. - [ ] Upon arrival there were nuts in the room, my wife is severally allergic to them (we asked for them to be removed) the person showing us around could have removed them (if they weren’t allergic), however it took a few hours for them to be removed. She carries two epipens with her at all times. - [ ] I asked for an ironing board to be put in our room whilst at diner which they duly did along with an iron - i used this ironing board the following day to find out it was extremely unstable as they legs were bent and dangerous to use. - [ ] we called reception for some earl grey tea bags, they said they would look into it and come back to us. They never called back, we later went out and bought some from a local marks and spencer. - [ ] I called reception and asked for some cuff links (as i had forgotten mine) i am sure on their website i read that they had toiletries, earplugs and charges etc for those who had forgotten. This time they did call me back to tell me they didn’t have any. fair enough, my mistake, I just thought for a hotel of this class they might have some spare, even if just a cheap set.. The major things. - [ ] First night, the fire alarm went off at 1:30am, woke us both up with hearts racing as you would expect (fire alarm literally above the bed) called reception, they told my wife it’s just gone off and we don’t know what caused it but stay in bed we are investigating. We settled back down again and it went off again 15 minutes later. This time as we then thought that’s an intermittent alarm we had better evacuate. When we got down there the poor guy on the front desk told us it was him and one other guy and they were investigating it but they couldn’t find a fire. (they were both stood at the front desk?!?) not sure how they were investigating it from the front desk. Too shook up to go back to bed and unsure of whether there was a fire or not we went outside to walk around the perimeter. After 45mins walking round at 2.30am and no mass evacuation, we decided to try go back to sleep. Unsuccessfully as with no reassurance as to why the fire alarm went off we were on edge. - [ ] The morning after the fire alarm, we were asked how we were. We both answered tired. To which the gentleman on shift said ‘oh fine’.- perhaps the breakfast staff might have been briefed on last nights event for guests staying at the hotel. No empathy was shown by any of the staff when it was a brought up later on, no apologies, and really silly explanations were given as to why it went off (the steam from the shower! if that was the case it would often be going off). - it wasn’t until the poor night shift bloke came on later that he told us the real reason it went off (someone had fraudulently set it off twice) and apologised to us for the lack of sleep. we understand that these things do happen, but it was the lack of empathy and the attitude of the staff members which we had an issue with. - [ ] sunday morning. we got a 7am wake up call we didn’t order! we didn’t need to check out until 4pm!!! So another rude awakening. We left this hotel with less sleep then we would have had at home with our 5 kids!!! Honestly, we’ve stayed at many hotels in London but this hotel was lacking and not the 5* hotel we were expecting. Positives were:- - [ ] gym you could use at our leisure however small. - [ ] breakfast was a lovely spread, however i would like to ask that you label everything with allergy warnings, as my wife with a nut allergy could easily have picked up something she was allergic to as nothing was labelled and some things definitely had nuts on them. - [ ] the restaurant in the evening was lovely. the staff were friendly, funny and very accommodating, the food is divine! So we would recommend the food. Have attached photos of diner as that was the only positive bit. We won’t be staying again and we don’t recommend this hotel.
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Date of stay: June 2022Trip type: Traveled
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 5 days ago
Dear Guest, Receiving informed feedback is vital in my role as General Manager and I wanted to express my thanks for the time you have taken to comment on your most recent stay . I was pleased to read that you felt that our staff were friendly and the food truly enjoyable; however, I offer my sincere apologies that you didn’t have a perfect stay. I will be discussing this inconsistency with the entire Team as clearly we expect every guest to leave the Hotel being 100% satisfied. I hope you will accept my assurance that your experience is not typical and should you ever consider staying with us in future, I would be grateful if you would contact me directly, so I may ensure we have the opportunity to fully restore your image of the Baglioni Hotel London. Best regards, Lorenzo Soleri General Manager
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Ron Jones wrote a review Jun 8
Seattle, Washington5 contributions6 helpful votes
I stay ay The Baglioni everytime I visit London. They are consistently outstanding in every way. The staff is always pleasant and professional. The location of the hotel couldn't be better. It has easy to Covent Gardens, Harrod's and many popular spots without being in the heart of these areas. I think I'd go to London just to stay at The Baglioni!
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Date of stay: June 2022
Value
Cleanliness
Service
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 2 weeks ago
Dear Guest, I am so happy to hear that the Baglioni Hotel London is your favourite hotel. I often find, as you seem to, that returning to the same hotel makes me feel more at home every time. The environment becomes familiar, as do the faces. This always makes for a more memorable and enjoyable visit. I will pass on all the wonderful comments about my team to the various departments and look forward to welcoming you back and again! Kind regards, Lorenzo Soleri General Manager
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Gareth S wrote a review Jun 3
2 contributions1 helpful vote
From start to finish exceptional service beautiful hotel great staff - thank you for making our stay so special - room lovely overlooking the park - breakfast really enjoyable - staff really attentive throughout our visit - can’t recommend highly enough if you are looking for a 5 star intimate hotel this is the place to book
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Date of stay: June 2022Trip type: Traveled
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 2 weeks ago
Dear Gareth, I read with great interest your comments about the overall feel of the hotel. We are proud of what we have created and to receive such recognition and praise is most heartening. We look forward to welcoming you back to the Baglioni Hotel London again in the not too distant future. Kind regards, Lorenzo Soleri General Manager
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Andrew&Leander wrote a review May 2022
St. Helier, United Kingdom7 contributions
Discovered this hotel by accident as one of the other top London hotels let us down at the last minute. Everything about this hotel was great. We checked in with no queue and were taken to a very nice room. Food was excellent and staff very friendly and helpful. Will definitely make this our go to London hotel from now on
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Date of stay: May 2022Trip type: Traveled
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 4 weeks ago
Dear Guest, It is always a pleasure to read such kind reviews from our guests who share their experiences at the Baglioni Hotel London. I am delighted that you had an enjoyable stay and that you in particularly appreciated the ambience and the Baglioni team. Your compliments will certainly inspire our colleagues to continue to extend exemplary service to all our guests and we look forward to welcoming you back on many more occasions. Kind Regards, Lorenzo Soleri General Manager
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David H wrote a review May 2022
Cambridge, Massachusetts753 contributions281 helpful votes
This was a classic, elegant hotel with an Italian focus in many aspects. The service from the entry to checkin to the restaurant and bar was excellent. The location is fantastic, right across from the park and down the street from the Royal Albert Hall. The rooms are spacious, elegantly furnished with a comfortable bed, and well organized bathroom. The breakfast, which was included in the room charges, was excellent with a healthy buffet accompanied by a short list of hot egg dishes from the kitchen. This is a moderately expensive hotel but professionally run. I would happily stay there again.
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Date of stay: May 2022
Value
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Service
Trip type: Traveled
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Response from Lorenzo Soleri, Proprietario at Baglioni Hotel London
Responded 5 weeks ago
Dear Guest, Thank you for your wonderful review. That is indeed great praise and we are really appreciative of your comments. London does have a lot to offer and the Baglioni Hotel London is a very special hotel, and the Team a truly great one, which I can see you have appreciated. We look forward to seeing you back in the hotel in the very near future! Best regards, Lorenzo Soleri General Manager
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trwigg wrote a review May 2022
Houston, Texas28 contributions29 helpful votes
In the middle of London lies a charming Italian hotel and restaurant that is second to none in service. I have stayed in some fine hotels in London ( The Savoy, Royal Horseguards) but The Baglioni far exceeded them in service. I didn’t know what to expect as I had not heard of this hotel before but the experience was just grand. It isn’t a large hotel but it is in a great location. Our room looked out over Hyde Park and is just five minutes from Royal Albert Hall. If you are headed to London and are looking for something different and not so “stiff” then give the Baglioni a try. I will most definitely stay with them again. We were there on Derby Day (Kentucky Derby) and my wife is from Kentucky so we were somewhat disappointed that we would not be able to watch the race and enjoy a Mint Julep; however, James at the bar knew the drink and prepared us one and we both agree that it was as good as any we had stateside. I think you will love this place if you decide to stay with them
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms on the front side look out over Hyde Park
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Response from Lorenzo Soleri, Owner at Baglioni Hotel London
Responded May 17, 2022
Dear Guest, It is part of our philosophy to go above and beyond our guest expectations and to hear that you find our employees fantastic is a great source of pride to us all. We are delighted that you enjoyed your time with us and look forward to welcoming you back on your next visit to London. Kind Regards, Lorenzo Soleri - General Manager
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Fardad M wrote a review May 2022
Dubai2 contributions
Amazing service ,with very comfortable and clean room. The staff were polite and provided an excellent service. I will 100% go back to this lovely hotel which is also situated in a very nice location in center of London , In front of Hyde Park. We just enjoyed our stay in Baglioni. Thank you all at Baglioni Hotel for their excellent Service
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Date of stay: April 2022
Value
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Response from Lorenzo Soleri, Owner at Baglioni Hotel London
Responded May 11, 2022
Dear Guest, We are delighted you have enjoyed your most recent stay at Baglioni Hotel London. Thank you for sharing such wonderful review; our team is thrilled to read your comments and was delighted to take care of you. We are proud of our attentive service as well as our Italian atmosphere and we look forward to welcoming you again soon upon your return to London. With Best Regards, Lorenzo Soleri - General Manager
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Ali A wrote a review Apr 2022
Brighton and Hove, United Kingdom3 contributions1 helpful vote
Excellent classic hotel with classic great service. Classy and elegant decor with a distinguished Italian style. Perfect location and helpful staff. There is a really nice bar/restaurant and excellent facilities. The breakfast was really nice.
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Date of stay: April 2022Trip type: Traveled
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Response from Lorenzo Soleri, Owner at Baglioni Hotel London
Responded May 1, 2022
Dear Guest, Thank you for choosing the Baglioni Hotel for your recent stay in London. I am glad that your experience with us was memorable and that our team was able to meet your expectation. We will be delighted to personally look after you for your future stays in London. With best regards, Lorenzo Soleri - General Manager
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beatri p wrote a review Apr 2022
1 contribution
The Hotel is beautiful, central location, friendly staff and nice vibe. We also tried the restaurant in the Hotel and the service was excellent.. good quality of food at a reasonable price. Next time I will try the Afternoon Tea for sure! Thank you for everything, I will come back soon
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: lower floor with bigger windows
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Response from Lorenzo Soleri, Owner at Baglioni Hotel London
Responded Apr 25, 2022
Dear Guest, Thank you for considering us so perfect! London does have a lot to offer and the Baglioni Hotel London is a very special hotel and the Team a truly great one. We look forward to seeing you back in the hotel in the very near future. Kind Regards, Lorenzo Soleri - General Manager
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PRICE RANGE
$587 - $878 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london baglioni hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
67
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Frequently Asked Questions about Baglioni Hotel London
Which popular attractions are close to Baglioni Hotel London?
Nearby attractions include Kensington (0.2 miles), Kensington Palace (0.3 miles), and Japan House London (0.3 miles).
What are some of the property amenities at Baglioni Hotel London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Baglioni Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baglioni Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Baglioni Hotel London?
Yes, parking is available to guests.
What are some restaurants close to Baglioni Hotel London?
Conveniently located restaurants include Launceston Place, Memories of India Kensington, and Grato.
Are there opportunities to exercise at Baglioni Hotel London?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Does Baglioni Hotel London have airport transportation?
Yes, Baglioni Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Baglioni Hotel London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Baglioni Hotel London offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Baglioni Hotel London?
The staff speaks multiple languages, including English and Italian.